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Tata Medical Center logo Senior IT Infrastructure Supervisor at Tata Medical Center
Real User
Dec 7, 2023
A stable solution that has useful features and provides excellent technical support
Pros and Cons
  • "The tool is stable."
  • "The solution is expensive."

What is our primary use case?

We are a hospital. We use the solution in our endpoints. We have more than 2000 endpoints.

What is most valuable?

The tool is stable.

What needs improvement?

The solution is expensive. It is not cheap.

For how long have I used the solution?

I have been using the solution for 12 to 13 years.

Buyer's Guide
Cisco Ethernet Switches
March 2026
Learn what your peers think about Cisco Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
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What do I think about the scalability of the solution?

We have around 3000 users. The tool is used daily.

How are customer service and support?

We get technical support from TAC.

What about the implementation team?

We have three in-house engineers who deploy the product. We need three people for maintenance.

What other advice do I have?

We are absolutely fine with Cisco products. The product is good, but it is expensive. It will be helpful if it is cheaper. Whenever we order anything, it takes a lot of time to reach us. Overall, I rate the tool a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Daniyal Khalid - PeerSpot reviewer
Technical Solutions Specialist at Google
Vendor
Jul 17, 2023
A reliable and stable product for endpoint and server connectivity
Pros and Cons
  • "The product is pretty much reliable and stable."
  • "The technical support should be improved."

What is our primary use case?

I use the product for endpoint and server connectivity. I also use it as a core switch.

What is most valuable?

The product is the best in the market. It always works whether the environment is cold or hot. The product is pretty much reliable and stable.

What needs improvement?

The technical support should be improved.

For how long have I used the solution?

I have been using the solution for seven years.

What do I think about the stability of the solution?

I rate the tool’s stability a ten out of ten.

What do I think about the scalability of the solution?

The scalability of the solution depends on the models. I rate the scalability a nine out of ten.

How are customer service and support?

I have contacted support many times. The support is good, but not that good.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is very straightforward and simple.

What's my experience with pricing, setup cost, and licensing?

The solution is not too expensive.

What other advice do I have?

If someone uses the solution for the first time, they must know that network design is the most important part. They must pick the right models. Overall, I rate the product a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cisco Ethernet Switches
March 2026
Learn what your peers think about Cisco Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,976 professionals have used our research since 2012.
Sr. Information Officer at Merino Industries Ltd (Merino Group)
Real User
Jan 25, 2023
They're reliable and high-performing
Pros and Cons
  • "Cisco switches are trouble-free. They are reliable, and their performance is excellent."
  • "We have supply issues when ordering switches. It used to be a minimum of six to eight weeks. Now it has become around six months. That's the only issue we have."

What is our primary use case?

We recently replaced the BGP router and L3 switches. We're planning to replace some other switches also. We are having 22 switches distributed through my location with 24 ports. All the users are connected to those. We will increase our usage as we expand all over India. 

What is most valuable?

Cisco switches are trouble-free. They are reliable, and their performance is excellent. 

What needs improvement?

We have supply issues when ordering switches. It used to be a minimum of six to eight weeks. Now it has become around six months. That's the only issue we have. 

For how long have I used the solution?

I have used Cisco Ethernet switches for more than 10 years.

What do I think about the stability of the solution?

I give Cisco Ethernet switches 10 out of 10 for stability.

What do I think about the scalability of the solution?

I give Cisco Ethernet switches 10 out of 10 for scalability.

How are customer service and support?

Cisco support is excellent.

How was the initial setup?

Setting up Cisco switches isn't too complex, but it isn't easy. It could be more straightforward. One engineer can complete the setup in two to four hours.

What about the implementation team?

We engaged the vendor who supplied us and helped deploy the switches.

What other advice do I have?

I rate Cisco Ethernet switches 10 out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Responsable Infrastructures, Réseaux & Télécoms at a university with 201-500 employees
Real User
Feb 25, 2022
Customizable interface with good good throughput and the ability to expand
Pros and Cons
  • "Technical support has always been helpful."
  • "We'd like the pricing to be lowered."

What is our primary use case?

We primarily use the solution in the access layer for connecting EP-phone, PC, and access points. We use Cisco, like 3850, for the aggregation layer, and we use 6500 catalyst switches for the core layer.

What is most valuable?

They have very good throughput and backup for their energy. We find, stock-wise and energy-wise, it's easy to use with the CLA command.  

I can create a lot of interfaces, or SDI interfaces for VLAN and SNMP. I can show it with my SNMP platform. I can gain much access to them. They are really, really, good switches.

The solution is stable.

The scalability has been great.

We find the setup process to be simple. 

Technical support has always been helpful.

What needs improvement?

Stock-wise, the solution can improve.

The patching and updating could be better.

We'd like the pricing to be lowered. 

What do I think about the stability of the solution?

The stability is quite good. There are no bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

The scalability of the product is great, If a company needs to expand, it can. There is a lot of stacking and cascading that can happen.

How are customer service and support?

Technical support from Cisco has been great. They are helpful and responsive. 

Which solution did I use previously and why did I switch?

We primarily use Cisco in our company.

How was the initial setup?

It's a very easy to deploy product. It's just a question of buying the cable for stacking and getting it done.

What's my experience with pricing, setup cost, and licensing?

The pricing of the solution is pretty high.

Compared with other switches, such as Huawei or HPE, it's very, very expensive. ON top of that, the campus network, it's not an area that has a high budget. We have to have work towards minimizing this price.

What other advice do I have?

I'd rate the solution at a nine out of ten.

I would recommend the solution to other users and companies. It's great for small to large enterprises. Just the number of ports that we can create makes a difference. We can use a lot of switches with 48 ports. In the smaller cases, we can still use 12 ports. 

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Network Tech Leader at a aerospace/defense firm with 201-500 employees
Real User
Feb 22, 2022
They're useful for routing and scalable
Pros and Cons
  • "The initial setup is really easy."
  • "There's are other products that are better for network programmability. Cisco isn't as programmable as some preferred vendors. For example, on iOS 6 products, you have to commit the change directly on the running configuration. If you have a generic product you can do this, so it can improve in programmability."

What is most valuable?

We are routing with the Cisco switches, so there are a lot of features, but no single one stands out. 

What needs improvement?

There's are other products that are better for network programmability. Cisco isn't as programmable as some others vendors. For example, on devices running iOS XE, you  dont have candidate configuration datastore when you use netconf like you would have on arista, juniper or others. Changes are directly applied on running configuration so there is no room for error once you commit changes to devices.

So it will be good for them to implement other config datastores because when it go to programming, review it's important so we need to be abe to have at least a candidate configuration datastore.

For how long have I used the solution?

I've been using Cisco Ethernet Switches for 15 years.

What do I think about the stability of the solution?

Cisco Ethernet Switches are stable.

What do I think about the scalability of the solution?

Cisco Ethernet Switches are scalable.

How are customer service and support?

Cisco support is good once you reach a technician, but the website is a mess. I don't like the website.

Which solution did I use previously and why did I switch?

I didn't use previous solution and then swith, but evaluate others vendors sometimes because their was in use in a company we bought, sometimes because their were shipped as a bundle with some hardware vendors solution for private cloud or storage solutions etc. Thought ome of them have some good features, Cisco got a better average rate when you take the whole thing.

How was the initial setup?

The initial setup is really easy.

What's my experience with pricing, setup cost, and licensing?

The price of Cisco switches could be lower. The cost is growing compared to other products, and it's more segmented. A Cisco switch is more expensive than before. For example, stackable models used to be provided with stacking ports and stacking cable. Now it's split you have to buy stacking kit separately. I don't know if they are the only ones like this or if this is standard now.

Which other solutions did I evaluate?

Yes other options have been evaluated but Cisco appeared to be the more easy to operate through the years regarding the stability of the product series, the CLI, support and documentation.

What other advice do I have?

I rate Cisco Ethernet Switches eight out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1699986 - PeerSpot reviewer
First Assistant Vice President at a financial services firm with 1,001-5,000 employees
Real User
Jan 13, 2022
A good range of products, feature-rich, and straightforward to set up
Pros and Cons
    • "The local support resources for Cisco in Bangledesh are very poor and should be increased."

    What is our primary use case?

    We are a financial institution and we use Cisco Ethernet Switches as part of our network infrastructure.

    What is most valuable?

    The Cisco product range is quite good and they have a lot of features available.

    What needs improvement?

    For each of the features that I want to use on a Cisco device, we have to purchase a license. For example, if we want the security features then we have to purchase that in another bundle. The price becomes more expensive than products from Juniper.

    The local support resources for Cisco in Bangledesh are very poor and should be increased.

    For how long have I used the solution?

    We have been using Cisco Ethernet Switches for approximately three years.

    What do I think about the stability of the solution?

    Cisco products are stable.

    What do I think about the scalability of the solution?

    Cisco Ethernet switches are scalable. We have approximately 1,500 people using them in the company. We have a plan to increase our usage of Cisco by implementing an SD-WAN.

    How are customer service and support?

    Cisco technical support on the backend, from the OEM, is very good. They are very experienced. However, the local partner and technical support in Bangledesh need to be improved.

    Which solution did I use previously and why did I switch?

    Currently, I am also using a Juniper product. The split between Cisco and Juniper devices is approximately 50/50.

    We are switching to Juniper because they are more cost-effective.

    One of the reasons that we still have Cisco devices is that they have offerings that are not available from Juniper. Juniper is good, but they only have routing and switching products, whereas Cisco has products such as Cisco ASA that we use. In that regard, Cisco can provide more value-added.

    How was the initial setup?

    The initial setup is really straightforward.

    Our deployment took quite a long time. It was between three and six months.

    We have six people in our network team and they are in charge of maintenance.

    What about the implementation team?

    Our local Cisco partner assisted us with the implementation and deployment.

    The technical person from the local partner was not as skilled as we expected, which is something that should be improved.

    What's my experience with pricing, setup cost, and licensing?

    This is quite an expensive product.

    We do not pay on a monthly basis. The fees are included when you purchase the device.

    When we want an extra feature then we need to purchase another license bundle.

    Which other solutions did I evaluate?

    We are looking to gain some experience in using Mikrotik routers and switches.

    What other advice do I have?

    I would rate this solution an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    PeerSpot user
    Senior Presale Manager at a tech services company with 201-500 employees
    Real User
    Top 20
    Jan 11, 2022
    Supremely reliable but would benefit from bulk fixing and patching.
    Pros and Cons
    • "The features that I have found most valuable with Cisco switches are that once you get your configuration you can rest assured that it will work. The OS is not going to be failing intermittently or anything like that. Once you get your configuration end-goal right, the firmware and the OS are usually very stable enough to work a long time without support. Support is needed once in a while. My experience is that the Cisco switches are usually rocket."
    • "In terms of what could be improved, there is the bulk issue that is sometimes experienced with Cisco products we've used."

    What is most valuable?

    The features that I have found most valuable with Cisco switches are that once you get your configuration you can rest assured that it will work. The OS is not going to be failing intermittently or anything like that. Once you get your configuration end-goal right, the firmware and the OS are usually stable enough to work a long time without support. Support is only needed once in a while. My experience is that the Cisco switches are usually rocket.

    What needs improvement?

    In terms of what could be improved, there is the bulk issue that is sometimes experienced with the Cisco products we've used. I don't know how it could be possible to be done, but it would be very good if there was an automated patching system. It would be a very big and difficult one, because some of these routers or switches or products are not even within an internet environment. This is especially limited with the switches. Routers can be connected to the internet and switches might not even have internet access and might just be for the local area network. If it has an internet connection, that would be great and if it has an automated parking code inside of the POE this would help them to patch without the user's input.

    In the next release, I would like to see bulk fixing. That is basically what I do now. If we could have an automated patch for Cisco to just be standard for patching switches or routers or firewalls by default without the input of anyone adjusting, that would be great.

    For how long have I used the solution?

    I have been using Cisco Ethernet Switches since 2009, so probably for 13 years now.

    What do I think about the scalability of the solution?

    In terms of scalability, normally you have a 24 port switch or a 48 port switch, which are fixed to scalability. So you can't really go beyond what has been provided. If it's a 24 switch, it's 24 users, if it's 48 it's 48, except if you're using the switch as an extender for a wireless device. That is a different conversation, but if you're using it in a LAN environment and for a connected, wired connection, then you can't scale.

    But you can connect multiple switches to themselves and stack them and make it one switch depending on your design.

    How was the initial setup?

    The setup is pretty easy. It's usually easy to configure, especially when you are using it for basic switching. It is usually easy to configure the VLAN, the PTPs and all of that.  The major work lies with your architecture and your design and how you want to use the solution, because once you get the architecture right, then your configurations and all will be very simple. But if you don't, you might have to do a lot of work when it comes to configuring.

    A lot depends on how you configure it from the beginning. It's going to influence how it's going to work the rest of the time.

    What other advice do I have?

    When it comes to switches and routers, I will always prefer Cisco over any other.

    On a scale of one to ten, I'll give Cisco Ethernet Switches a seven because switch-wise, I think Juniper switches are also very good in performance. Especially the high end switches.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    Manager Infrastructure & Projects at Kinetic Pride
    Real User
    Jan 9, 2022
    Durable, robust, and my go-to solution for organizing the network for my clients
    Pros and Cons
    • "Being able to deal with multiple VLANs to segment the network logically is the biggest feature for us. The management of these switches is okay for us. These switches work very well, and they meet our needs."
    • "In terms of features, they tick all the boxes as of now. That could be because we tailor the solution around the product. I have not seen anything that pulls me back or is not working well for me. However, there could be better integration with the network monitoring systems. It doesn't mean it is currently not there, but there could be better discoverability with some of the network monitoring systems to be able to have more visibility. When you're setting up a control room, you can have more visibility into what is going on in the network. It has been doing that, but it can do that more."

    What is our primary use case?

    We have distributed locations, and we have them at different locations behind firewalls.

    What is most valuable?

    Being able to deal with multiple VLANs to segment the network logically is the biggest feature for us. The management of these switches is okay for us. These switches work very well, and they meet our needs. 

    What needs improvement?

    The pricing can be improved to make them more suitable for SMBs.

    In terms of features, they tick all the boxes as of now. That could be because we tailor the solution around the product. I have not seen anything that pulls me back or is not working well for me. However, there could be better integration with the network monitoring systems. It doesn't mean it is currently not there, but there could be better discoverability with some of the network monitoring systems to be able to have more visibility. When you're setting up a control room, you can have more visibility into what is going on in the network. It has been doing that, but it can do that more.

    For how long have I used the solution?

    I have been using this solution for over five or six years.

    What do I think about the stability of the solution?

    Their stability is very good. Even when they are reaching the end of life, they still have a lot of life in terms of stability. They are very durable and stable. They can run for a lot more time, but for a business, security is important, and it becomes necessary to upgrade to new models and let these devices die. We have to upgrade to the latest models because of company policy, but there is no problem with their durability or robustness.

    What do I think about the scalability of the solution?

    We usually over-spec, and there is no problem with scalability. They're able to handle everything very well. In all the fields where we are using them, we haven't encountered a situation that they are not able to handle. They work fine.

    In our company, they are being used at different levels. They're basically serving everyone, and there are about 500 people in our company. They serve right up to the data center.

    In terms of our plans to increase its usage, a lot of discussions are going on about moving to the cloud, SD-WAN, and things like that. With the ongoing situation of the pandemic, there have been discussions about scaling down the local network and moving towards service provision for remote workers, as opposed to on-prem. We might scale down the local network and move things to the cloud and other remote access technologies.

    How are customer service and support?

    I've not interacted much with them because I've not had a lot of issues. If there is anything, I get a lot of information from FAQs and online forums. It does not really go to the point where I've to go to Cisco's support desk. There is a lot of good documentation. They've done a good job with the documentation of it. It has always helped me.

    Which solution did I use previously and why did I switch?

    We didn't use any other solution previously on this site. It was our go-to solution from the start because of its security and market sentiment. At different locations for different clients, we use different products, but this is what we have been using on our site.

    How was the initial setup?

    It was straightforward. I have a lot of experience with them in different organizations and through my own career path, so it wasn't hard for me. I'm used to them.

    The project was deployed in phases. Most of the time was spent on the server-side of things. The setup time for switches was very less. It took two to three hours to get them up and running. It was not a problem.

    What about the implementation team?

    It was done in-house. We have in-house expertise.

    We have four people for its deployment and maintenance, and we are able to handle it well. There are two technicians from the IT department, and the rest of them are in the management role, but when it comes to the deployment, they are able to do the physical work.

    What's my experience with pricing, setup cost, and licensing?

    Quality comes at a price. I've been around the block a bit, and I know that good quality comes at a price. However, some of the organizations don't have big budgets, so you have to develop different solutions for them. They don't have the budget to get some of the high-end features. Cisco can consider providing entry-level hardware to suit SMBs.

    What other advice do I have?

    I have complete confidence in this solution. It is my go-to solution when I'm organizing any network for a client. Of course, for many people, its cost could be an issue, but when you consider running a stable implementation and the risk of downtime in case of any issue vis-a-vis the initial purchase cost of the equipment, it is a no-brainer. I would suggest people take this route. If someone has the budget, they shouldn't skimp on it.

    I would rate it an eight out of 10.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Cisco Ethernet Switches Report and get advice and tips from experienced pros sharing their opinions.
    Updated: March 2026
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    Buyer's Guide
    Download our free Cisco Ethernet Switches Report and get advice and tips from experienced pros sharing their opinions.