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Olajide Olusegun - PeerSpot reviewer
Network Team Lead at a tech services company with 11-50 employees
MSP
Top 5Leaderboard
Aug 8, 2024
Stable, durable, and quick to deploy
Pros and Cons
  • "We can expect Cisco Ethernet Switches to last for years without issue."
  • "Cisco should strive to improve the software for its switches."

What is our primary use case?

All Ethernet switches come in various sizes and capabilities. For example, we can have a 12-port switch, a 24-port switch, or even a 48-port switch with multiple fiber up-links. Additionally, there are different feature sets depending on the brand and model, such as IP services, LAN-based, or IP-based. Stacking is only possible with similar feature sets, which means two 9300 switches may not be stackable, but up to eight of the same model may. Additionally, the iOS and feature set capabilities may differ between the same models. All of the switches are Ethernet, but the features they are equipped with vary, which means they will operate differently. For example, a LAN-based switch will only work at primarily layer 2, whereas IP services works more as a router with features such as NAT, multicast, dynamic routing, QOS, and other additional and advanced services.

Generally, we use the switches to provide LAN access to endpoints (workstations, cameras, wireless access points, IP phones, and so on).

How has it helped my organization?

In most projects awarded to my organization, we used Cisco Ethernet switches.

What is most valuable?

The most valuable feature of the solution is its stability and durability. There is no other alternative solution that is as stable as Cisco Ethernet Switches. We can expect Cisco Ethernet Switches to last for years without issue.

What needs improvement?

We often face issues with Cisco software, and while they do release patches to fix bugs, I believe they need to improve. Huawei, one of Cisco's competitors, is better in this regard. While I'm not a fan of Huawei due to my environment, clients insist on using it because it is cheaper. Despite this, I think Cisco could improve its software. Cisco should strive to improve the software for its switches. To make the switch more user-friendly, Cisco should create a system where a user can simply connect their cable and access the GUI interface without needing to configure the device first on the CLI.

Buyer's Guide
Cisco Ethernet Switches
February 2026
Learn what your peers think about Cisco Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,757 professionals have used our research since 2012.

For how long have I used the solution?

I have been using the solution for nine years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution is highly scalable.

How are customer service and support?

We have a good TAC support experience.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup of a Cisco switch is straightforward for those who are technically inclined. This is because most Cisco switches are manned, meaning they require some configuration on the command line interface (CLI) before access to the graphical user interface (GUI) is granted. With a basic knowledge of the Cisco CLI, setup should take approximately 20-30 minutes.

What's my experience with pricing, setup cost, and licensing?

The pricing is comparatively expensive.

What other advice do I have?

I give the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Tata Medical Center logo Senior IT Infrastructure Supervisor at a healthcare company with 11-50 employees
Real User
Dec 7, 2023
A stable solution that has useful features and provides excellent technical support
Pros and Cons
  • "The tool is stable."
  • "The solution is expensive."

What is our primary use case?

We are a hospital. We use the solution in our endpoints. We have more than 2000 endpoints.

What is most valuable?

The tool is stable.

What needs improvement?

The solution is expensive. It is not cheap.

For how long have I used the solution?

I have been using the solution for 12 to 13 years.

What do I think about the scalability of the solution?

We have around 3000 users. The tool is used daily.

How are customer service and support?

We get technical support from TAC.

How would you rate customer service and support?

Positive

What about the implementation team?

We have three in-house engineers who deploy the product. We need three people for maintenance.

What other advice do I have?

We are absolutely fine with Cisco products. The product is good, but it is expensive. It will be helpful if it is cheaper. Whenever we order anything, it takes a lot of time to reach us. Overall, I rate the tool a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cisco Ethernet Switches
February 2026
Learn what your peers think about Cisco Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,757 professionals have used our research since 2012.
Daniyal Khalid - PeerSpot reviewer
Technical Solutions Specialist at a tech vendor with 10,001+ employees
Vendor
Jul 17, 2023
A reliable and stable product for endpoint and server connectivity
Pros and Cons
  • "The product is pretty much reliable and stable."
  • "The technical support should be improved."

What is our primary use case?

I use the product for endpoint and server connectivity. I also use it as a core switch.

What is most valuable?

The product is the best in the market. It always works whether the environment is cold or hot. The product is pretty much reliable and stable.

What needs improvement?

The technical support should be improved.

For how long have I used the solution?

I have been using the solution for seven years.

What do I think about the stability of the solution?

I rate the tool’s stability a ten out of ten.

What do I think about the scalability of the solution?

The scalability of the solution depends on the models. I rate the scalability a nine out of ten.

How are customer service and support?

I have contacted support many times. The support is good, but not that good.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is very straightforward and simple.

What's my experience with pricing, setup cost, and licensing?

The solution is not too expensive.

What other advice do I have?

If someone uses the solution for the first time, they must know that network design is the most important part. They must pick the right models. Overall, I rate the product a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sr. Information Officer at a manufacturing company with 201-500 employees
Real User
Jan 25, 2023
They're reliable and high-performing
Pros and Cons
  • "Cisco switches are trouble-free. They are reliable, and their performance is excellent."
  • "We have supply issues when ordering switches. It used to be a minimum of six to eight weeks. Now it has become around six months. That's the only issue we have."

What is our primary use case?

We recently replaced the BGP router and L3 switches. We're planning to replace some other switches also. We are having 22 switches distributed through my location with 24 ports. All the users are connected to those. We will increase our usage as we expand all over India. 

What is most valuable?

Cisco switches are trouble-free. They are reliable, and their performance is excellent. 

What needs improvement?

We have supply issues when ordering switches. It used to be a minimum of six to eight weeks. Now it has become around six months. That's the only issue we have. 

For how long have I used the solution?

I have used Cisco Ethernet switches for more than 10 years.

What do I think about the stability of the solution?

I give Cisco Ethernet switches 10 out of 10 for stability.

What do I think about the scalability of the solution?

I give Cisco Ethernet switches 10 out of 10 for scalability.

How are customer service and support?

Cisco support is excellent.

How was the initial setup?

Setting up Cisco switches isn't too complex, but it isn't easy. It could be more straightforward. One engineer can complete the setup in two to four hours.

What about the implementation team?

We engaged the vendor who supplied us and helped deploy the switches.

What other advice do I have?

I rate Cisco Ethernet switches 10 out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Responsable Infrastructures, Réseaux & Télécoms at a university with 201-500 employees
Real User
Feb 25, 2022
Customizable interface with good good throughput and the ability to expand
Pros and Cons
  • "Technical support has always been helpful."
  • "We'd like the pricing to be lowered."

What is our primary use case?

We primarily use the solution in the access layer for connecting EP-phone, PC, and access points. We use Cisco, like 3850, for the aggregation layer, and we use 6500 catalyst switches for the core layer.

What is most valuable?

They have very good throughput and backup for their energy. We find, stock-wise and energy-wise, it's easy to use with the CLA command.  

I can create a lot of interfaces, or SDI interfaces for VLAN and SNMP. I can show it with my SNMP platform. I can gain much access to them. They are really, really, good switches.

The solution is stable.

The scalability has been great.

We find the setup process to be simple. 

Technical support has always been helpful.

What needs improvement?

Stock-wise, the solution can improve.

The patching and updating could be better.

We'd like the pricing to be lowered. 

What do I think about the stability of the solution?

The stability is quite good. There are no bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

The scalability of the product is great, If a company needs to expand, it can. There is a lot of stacking and cascading that can happen.

How are customer service and support?

Technical support from Cisco has been great. They are helpful and responsive. 

Which solution did I use previously and why did I switch?

We primarily use Cisco in our company.

How was the initial setup?

It's a very easy to deploy product. It's just a question of buying the cable for stacking and getting it done.

What's my experience with pricing, setup cost, and licensing?

The pricing of the solution is pretty high.

Compared with other switches, such as Huawei or HPE, it's very, very expensive. ON top of that, the campus network, it's not an area that has a high budget. We have to have work towards minimizing this price.

What other advice do I have?

I'd rate the solution at a nine out of ten.

I would recommend the solution to other users and companies. It's great for small to large enterprises. Just the number of ports that we can create makes a difference. We can use a lot of switches with 48 ports. In the smaller cases, we can still use 12 ports. 

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
reviewer1767258 - PeerSpot reviewer
General Manager at a import and exporter with 1,001-5,000 employees
Real User
Feb 6, 2022
Helpful support, reliable, and good feature set
Pros and Cons
  • "One of the most valuable aspects of Cisco Ethernet Switches is many engineers can work on the equipment. You can find qualified engineers that can configure Cisco equipment more than any other networking equipment."

    What is our primary use case?

     Cisco Ethernet Switches are used for directing network traffic.

    What is most valuable?

    One of the most valuable aspects of Cisco Ethernet Switches is many engineers can work on the equipment. You can find qualified engineers that can configure Cisco equipment more than any other networking equipment.

    The ease of use and features sets are very good in Cisco Ethernet Switches.

    For how long have I used the solution?

    I have been using Cisco Ethernet Switches for approximately 20 years.

    What do I think about the stability of the solution?

    The stability of Cisco Ethernet Switches is very good.

    How are customer service and support?

    The support from Cisco is great. We have trained engineers working and when we need to speak to the technical support of Cisco, it is only because we see there are some errors in the software that we cannot solve ourselves. 

    I would rate the support from Cisco Ethernet Switches a four out of five.

    How was the initial setup?

    The implementation of Cisco Ethernet Switches is a straightforward process.  We're a partner for Cisco via the machine-building program, we integrate ourselves together with those solutions.

    I would rate the implementation process of Cisco Ethernet Switches a four out of five.

    What's my experience with pricing, setup cost, and licensing?

    They have changed over the years and now you need to purchase a three-year obligatory license and then after three years, you are free to use it or not. The model is a bit difficult for customers. This is why we have been shifting away from Cisco equipment.

    The price of hardware replacements can be expensive.

    I would rate the price of Cisco Ethernet Switches a two out of five.

    Which other solutions did I evaluate?

    When we compare Cisco Ethernet Switches to other solutions it comes down to what you need to purchase besides the hardware. Cisco Ethernet Switches' main issue is not with the hardware, but with the software and support that might not be needed.

    What other advice do I have?

    My advice to others looking to purchases Cisco Ethernet Switches is you pay perhaps a little bit more on the equipment, but there are available engineers to help with the programming, set up, and implementation of the switches. This makes it worthwhile to choose Cisco. If you perhaps have cheap equipment, but if you don't have the people that know how to configure it, do troubleshooting, or analysis, you cannot move forward. 

    The equipment might be more expensive, but when you take total ownership of the configuration, maintenance, and analysis, then it's a large benefit. Sometimes customers see only the first cost of the switches and don't look any further. This is a weak point of Cisco.

    I rate Cisco Ethernet Switches an eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1699986 - PeerSpot reviewer
    First Assistant Vice President at a financial services firm with 1,001-5,000 employees
    Real User
    Jan 13, 2022
    A good range of products, feature-rich, and straightforward to set up
    Pros and Cons
      • "The local support resources for Cisco in Bangledesh are very poor and should be increased."

      What is our primary use case?

      We are a financial institution and we use Cisco Ethernet Switches as part of our network infrastructure.

      What is most valuable?

      The Cisco product range is quite good and they have a lot of features available.

      What needs improvement?

      For each of the features that I want to use on a Cisco device, we have to purchase a license. For example, if we want the security features then we have to purchase that in another bundle. The price becomes more expensive than products from Juniper.

      The local support resources for Cisco in Bangledesh are very poor and should be increased.

      For how long have I used the solution?

      We have been using Cisco Ethernet Switches for approximately three years.

      What do I think about the stability of the solution?

      Cisco products are stable.

      What do I think about the scalability of the solution?

      Cisco Ethernet switches are scalable. We have approximately 1,500 people using them in the company. We have a plan to increase our usage of Cisco by implementing an SD-WAN.

      How are customer service and support?

      Cisco technical support on the backend, from the OEM, is very good. They are very experienced. However, the local partner and technical support in Bangledesh need to be improved.

      Which solution did I use previously and why did I switch?

      Currently, I am also using a Juniper product. The split between Cisco and Juniper devices is approximately 50/50.

      We are switching to Juniper because they are more cost-effective.

      One of the reasons that we still have Cisco devices is that they have offerings that are not available from Juniper. Juniper is good, but they only have routing and switching products, whereas Cisco has products such as Cisco ASA that we use. In that regard, Cisco can provide more value-added.

      How was the initial setup?

      The initial setup is really straightforward.

      Our deployment took quite a long time. It was between three and six months.

      We have six people in our network team and they are in charge of maintenance.

      What about the implementation team?

      Our local Cisco partner assisted us with the implementation and deployment.

      The technical person from the local partner was not as skilled as we expected, which is something that should be improved.

      What's my experience with pricing, setup cost, and licensing?

      This is quite an expensive product.

      We do not pay on a monthly basis. The fees are included when you purchase the device.

      When we want an extra feature then we need to purchase another license bundle.

      Which other solutions did I evaluate?

      We are looking to gain some experience in using Mikrotik routers and switches.

      What other advice do I have?

      I would rate this solution an eight out of ten.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      PeerSpot user
      Senior Presale Manager at a tech services company with 201-500 employees
      Real User
      Top 20
      Jan 11, 2022
      Supremely reliable but would benefit from bulk fixing and patching.
      Pros and Cons
      • "The features that I have found most valuable with Cisco switches are that once you get your configuration you can rest assured that it will work. The OS is not going to be failing intermittently or anything like that. Once you get your configuration end-goal right, the firmware and the OS are usually very stable enough to work a long time without support. Support is needed once in a while. My experience is that the Cisco switches are usually rocket."
      • "In terms of what could be improved, there is the bulk issue that is sometimes experienced with Cisco products we've used."

      What is most valuable?

      The features that I have found most valuable with Cisco switches are that once you get your configuration you can rest assured that it will work. The OS is not going to be failing intermittently or anything like that. Once you get your configuration end-goal right, the firmware and the OS are usually stable enough to work a long time without support. Support is only needed once in a while. My experience is that the Cisco switches are usually rocket.

      What needs improvement?

      In terms of what could be improved, there is the bulk issue that is sometimes experienced with the Cisco products we've used. I don't know how it could be possible to be done, but it would be very good if there was an automated patching system. It would be a very big and difficult one, because some of these routers or switches or products are not even within an internet environment. This is especially limited with the switches. Routers can be connected to the internet and switches might not even have internet access and might just be for the local area network. If it has an internet connection, that would be great and if it has an automated parking code inside of the POE this would help them to patch without the user's input.

      In the next release, I would like to see bulk fixing. That is basically what I do now. If we could have an automated patch for Cisco to just be standard for patching switches or routers or firewalls by default without the input of anyone adjusting, that would be great.

      For how long have I used the solution?

      I have been using Cisco Ethernet Switches since 2009, so probably for 13 years now.

      What do I think about the scalability of the solution?

      In terms of scalability, normally you have a 24 port switch or a 48 port switch, which are fixed to scalability. So you can't really go beyond what has been provided. If it's a 24 switch, it's 24 users, if it's 48 it's 48, except if you're using the switch as an extender for a wireless device. That is a different conversation, but if you're using it in a LAN environment and for a connected, wired connection, then you can't scale.

      But you can connect multiple switches to themselves and stack them and make it one switch depending on your design.

      How was the initial setup?

      The setup is pretty easy. It's usually easy to configure, especially when you are using it for basic switching. It is usually easy to configure the VLAN, the PTPs and all of that.  The major work lies with your architecture and your design and how you want to use the solution, because once you get the architecture right, then your configurations and all will be very simple. But if you don't, you might have to do a lot of work when it comes to configuring.

      A lot depends on how you configure it from the beginning. It's going to influence how it's going to work the rest of the time.

      What other advice do I have?

      When it comes to switches and routers, I will always prefer Cisco over any other.

      On a scale of one to ten, I'll give Cisco Ethernet Switches a seven because switch-wise, I think Juniper switches are also very good in performance. Especially the high end switches.

      Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
      PeerSpot user
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      Download our free Cisco Ethernet Switches Report and get advice and tips from experienced pros sharing their opinions.
      Updated: February 2026
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      Download our free Cisco Ethernet Switches Report and get advice and tips from experienced pros sharing their opinions.