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EVP – Central Asia,Kazakhstan, Ukraine at a comms service provider with 51-200 employees
Real User
Apr 3, 2022
Easy to install, reliable, and the technical support is good
Pros and Cons
  • "The most valuable feature of Cisco Ethernet Switches is their capacity."
  • "The quality of Cisco Ethernet Switches could be better."

What is most valuable?

The most valuable feature of Cisco Ethernet Switches is their capacity.

What needs improvement?

The quality of Cisco Ethernet Switches could be better.

For how long have I used the solution?

I have been working with Cisco Ethernet Switches for approximately 10 years.

We use many different versions.

What do I think about the stability of the solution?

Cisco Ethernet Switches are stable.

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Cisco Ethernet Switches
September 2026
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How are customer service and support?

Technical support is good. I would rate them a five out of five.

How was the initial setup?

The initial setup is straightforward. It is easy.

What's my experience with pricing, setup cost, and licensing?

Cisco Ethernet Switches are more expensive than Huawei Ethernet Switches.

Which other solutions did I evaluate?

I compared Cisco Ethernet Switches to those of other vendors, such as Huawei Ethernet Switches. I would say they are equal.

What other advice do I have?

We are partners.

I would rate Cisco Ethernet Switches a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1245285 - PeerSpot reviewer
Senior Network Security Advisor at a computer software company with 11-50 employees
Real User
Feb 15, 2022
Highly stable, beneficial central management system, but support could improve
Pros and Cons
  • "The most valuable feature is the simplicity of the central management system(CMS)."
  • "The stability is the main reason why I used the solution."
  • "The technical support could improve, they are about average quality."

What is our primary use case?

Cisco Ethernet Switches are used in a network as a relay.

What is most valuable?

The most valuable feature is the simplicity of the central management system(CMS).

For how long have I used the solution?

I have been using Cisco Ethernet Switches for approximately 20 years.

What do I think about the stability of the solution?

The stability is the main reason why I used the solution. It is highly stable.

What do I think about the scalability of the solution?

Cisco Ethernet Switches can be scaled up.

We are not using this solution extensively, it is not our main solution.

How are customer service and support?

The technical support could improve, they are about average quality.

How was the initial setup?

Cisco Ethernet Switches are easy to deploy and set up. It takes approximately 30 minutes to do the process.

What about the implementation team?

We have our own team for the implementation.

What's my experience with pricing, setup cost, and licensing?

The cost of the solution is by unit.

What other advice do I have?

I rate Cisco Ethernet Switches a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cisco Ethernet Switches
September 2026
Learn what your peers think about Cisco Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
913,924 professionals have used our research since 2012.
reviewer1767258 - PeerSpot reviewer
General Manager at a import and exporter with 1,001-5,000 employees
Real User
Feb 6, 2022
Helpful support, reliable, and good feature set
Pros and Cons
  • "One of the most valuable aspects of Cisco Ethernet Switches is many engineers can work on the equipment. You can find qualified engineers that can configure Cisco equipment more than any other networking equipment."
  • "My advice to others looking to purchases Cisco Ethernet Switches is you pay perhaps a little bit more on the equipment, but there are available engineers to help with the programming, set up, and implementation of the switches."
  • "They have changed over the years and now you need to purchase a three-year obligatory license and then after three years, you are free to use it or not. The model is a bit difficult for customers."

What is our primary use case?

 Cisco Ethernet Switches are used for directing network traffic.

What is most valuable?

One of the most valuable aspects of Cisco Ethernet Switches is many engineers can work on the equipment. You can find qualified engineers that can configure Cisco equipment more than any other networking equipment.

The ease of use and features sets are very good in Cisco Ethernet Switches.

For how long have I used the solution?

I have been using Cisco Ethernet Switches for approximately 20 years.

What do I think about the stability of the solution?

The stability of Cisco Ethernet Switches is very good.

How are customer service and support?

The support from Cisco is great. We have trained engineers working and when we need to speak to the technical support of Cisco, it is only because we see there are some errors in the software that we cannot solve ourselves. 

I would rate the support from Cisco Ethernet Switches a four out of five.

How was the initial setup?

The implementation of Cisco Ethernet Switches is a straightforward process.  We're a partner for Cisco via the machine-building program, we integrate ourselves together with those solutions.

I would rate the implementation process of Cisco Ethernet Switches a four out of five.

What's my experience with pricing, setup cost, and licensing?

They have changed over the years and now you need to purchase a three-year obligatory license and then after three years, you are free to use it or not. The model is a bit difficult for customers. This is why we have been shifting away from Cisco equipment.

The price of hardware replacements can be expensive.

I would rate the price of Cisco Ethernet Switches a two out of five.

Which other solutions did I evaluate?

When we compare Cisco Ethernet Switches to other solutions it comes down to what you need to purchase besides the hardware. Cisco Ethernet Switches' main issue is not with the hardware, but with the software and support that might not be needed.

What other advice do I have?

My advice to others looking to purchases Cisco Ethernet Switches is you pay perhaps a little bit more on the equipment, but there are available engineers to help with the programming, set up, and implementation of the switches. This makes it worthwhile to choose Cisco. If you perhaps have cheap equipment, but if you don't have the people that know how to configure it, do troubleshooting, or analysis, you cannot move forward. 

The equipment might be more expensive, but when you take total ownership of the configuration, maintenance, and analysis, then it's a large benefit. Sometimes customers see only the first cost of the switches and don't look any further. This is a weak point of Cisco.

I rate Cisco Ethernet Switches an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1693239 - PeerSpot reviewer
IT support network at a government with 1,001-5,000 employees
Real User
Jan 6, 2022
Good features, performance, and reliability
Pros and Cons
  • "Its performance and reliability are valuable."
  • "Cisco is the best for our company."
  • "Its management should be improved. It is not easy to scale."

What is our primary use case?

I am using it for core data infrastructure. I am using model 9600. 

What is most valuable?

Its performance and reliability are valuable.

What needs improvement?

Its management should be improved. 

It is not easy to scale.

For how long have I used the solution?

I have been using this solution for seven years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is not easy to scale. We have between 1,000 to 2,000 users.

How are customer service and support?

I have not interacted with them. We have a contractor for support.

Which solution did I use previously and why did I switch?

We also have Surecom and NETGEAR, but Cisco comes under a different class. They differ in price. Cisco is the best for our company. 

How was the initial setup?

Its initial setup is simple. The deployment duration can take 10 to 30 minutes depending on the model.

What about the implementation team?

We deployed it internally.

What's my experience with pricing, setup cost, and licensing?

It is expensive. There are additional costs besides the license cost.

What other advice do I have?

I would recommend it for its features and reliability. I would rate it an eight out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1724853 - PeerSpot reviewer
ADM at a mining and metals company with 5,001-10,000 employees
Real User
Dec 8, 2021
Stable and long-lasting solution, the best for harsh environments.
Pros and Cons
  • "Very stable solution with a very low failure rate."
  • "Because the failure rate is so low and the product lasts for so long, the ROI is high."
  • "Cisco switches are very highly-priced in comparison to other similar products."

What is our primary use case?

My primary use case is in a balance network across my company.

How has it helped my organization?

These switches are very reliable in the long term, so we don't have to worry about failures.

For how long have I used the solution?

I've been using this solution for thirty-one years.

What do I think about the stability of the solution?

This is a very stable solution with a very low failure rate - only about one in a hundred of these switches will fail over a ten-year period.

How are customer service and support?

I haven't had any issues with Cisco technical support.

Which solution did I use previously and why did I switch?

I have previously used D-Link but remained with Cisco due to its reliability.

How was the initial setup?

The initial setup was straightforward.

What was our ROI?

Because the failure rate is so low and the product lasts for so long, the ROI is high.

What's my experience with pricing, setup cost, and licensing?

Cisco switches are very highly-priced in comparison to other similar products.

What other advice do I have?

There is no better product than this for use in harsh environments. I would rate this solution as nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Account Manager at a computer software company with 11-50 employees
Reseller
Top 20
Sep 14, 2021
Very stable, scales well, and has excellent technical support
Pros and Cons
  • "It's all-encompassing and can help you in all these different areas. If people realize that they want something that's going to work, that's pretty foolproof, then Cisco's always worth the investment."
  • "The Cisco software does everything under one umbrella better than the competition."
  • "You do have to buy into the Cisco architecture to be able to use them."

What is our primary use case?

We have them set up for customers, including SMB, Kindergarten through grade 12 schools, higher education organizations, and some enterprises. It's pretty much been used for everything except the federal government.

What is most valuable?

The Cisco software does everything under one umbrella better than the competition. HP kind of has the capability. I'm not sure if they still have it, however, they used to license Cisco's iOS software for their own switches, which were decent switches as well. Now, there's Aruba, however, they've been through a bunch of different changes over the years. ThreeCom was part of HP for a while. In any case, Cisco offers sort of a one-stop-shop of options.

It's all-encompassing and can help you in all these different areas. If people realize that they want something that's going to work, that's pretty foolproof, then Cisco's always worth the investment.

The initial setup has gotten easier over the years.

The stability is excellent.

The solution is very scalable.

Technical support is quite helpful and responsive. 

What needs improvement?

The thing that people usually complain about is that they're a little bit more expensive than other options. That said, you get what you pay for and it's such a good solution.

You do have to buy into the Cisco architecture to be able to use them.

You have to make sure you size appropriately at the outset. They're for the smaller markets usually, and you just want to make sure you don't purchase something under what you might grow to. Users should try to think a little bit bigger than what they want just so that they can have extra ports if they need them, instead of having to buy another one quicker than expected.

For how long have I used the solution?

Our company has worked with Cisco probably for more than 20 years. The company is 31 years old, and we've actually always worked with Cisco Switches since the beginning. We have the same master engineer that has been with us for probably 28 of the 30 years. He's always been working with that.

What do I think about the stability of the solution?

The solution is very stable. That's one of the main benefits of it. It's super stable, and it's been proven for years.

What do I think about the scalability of the solution?

They've got many solutions for small companies, which we work with, and some of our biggest customers, and even multinationals can use Cisco probably better than anybody else. That's why the fact that international community likes it so much. They can use it anywhere in the world in companies of any size. It scales very well.

How are customer service and technical support?

Technical support is usually very good. You're paying for the best, so the tech support is really good as well. We are quite satisfied with the level of service provided. 

Which solution did I use previously and why did I switch?

We also have experience with solutions such as Juniper, Aruba, and Ruckus. 

If the people want to save some money, they'll go with a Ruckus switch or something else as it's less expensive. With Cisco, it has you covered, however, it's a little bit more expensive, and if you don't like the fact that it's got the closed infrastructure, it's a closed architecture, you're not going to mix and match it with switches from other companies.

How was the initial setup?

In terms of the initial setup, I'm never really involved in it. It's our engineers that do that. It's a definite effort to get everything set up and working correctly. It's not just out of the box, however, these days they've all gotten so much better. The Cisco products of today would be much easier to put together than the ones in the past.

What's my experience with pricing, setup cost, and licensing?

The pricing is high. It's expensive, however, you get what you pay for and it is an excellent solution.

What other advice do I have?

I would advise new users to work with a reseller that has a good history of working with Cisco and that can do a good game plan upfront with what your actual long-term goals and needs will be.

I'd rate the solution at an eight out of ten. The product is excellent, however, nothing is perfect, which is why I haven't rated it at a perfect ten. There are always ways to improve.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
reviewer1638543 - PeerSpot reviewer
Network Engineer at a financial services firm with 5,001-10,000 employees
Real User
Sep 1, 2021
Very scalable and easy to deploy, but has bugs that caused the switch to reboot
Pros and Cons
  • "It is very scalable."
  • "For our setup here, it was pretty straightforward."
  • "If we can have fewer bugs on our switches, that would be great. We had bugs that caused the switch to reboot. There is probably a problem with the software."

What is our primary use case?

We are using it for user connectivity. We are using its latest version. 

It is deployed on a public cloud and on-premises.

What is most valuable?

It is very scalable.

What needs improvement?

If we can have fewer bugs on our switches, that would be great. We had bugs that caused the switch to reboot. There is probably a problem with the software. 

Their technical support can be improved in terms of response time and overall efficiency.

For how long have I used the solution?

I have been using this solution for about 20 years.

What do I think about the scalability of the solution?

It is very scalable. We have about 8,000 users.

How are customer service and technical support?

We use their technical support a lot. They are okay. There is definitely room for improvement in terms of response time and overall efficiency.

Which solution did I use previously and why did I switch?

We didn't use any other solution.

How was the initial setup?

For our setup here, it was pretty straightforward.

What's my experience with pricing, setup cost, and licensing?

I pay a fixed price on it. I'm not the person on the pursing, so I don't really compare.

What other advice do I have?

I would advise others to shop around and maybe compare it with some of the other vendors such as Juniper or Arista.

I would rate Cisco Ethernet Switches a seven out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Founder/Managing Director at Microtel Netlinks Pvt. Ltd.
Reseller
Jul 25, 2021
Good support, good brand, and has all the features
Pros and Cons
  • "The brand name and the service support by Cisco are most valuable."
  • "It is the best product; I would advise others to go for it, because all the features are there and in other switches some features are missing, but Cisco provides all the required features."
  • "In terms of features, all features are there. I can't find anything new that needs to be added. Its price, however, is a bit higher than other brands and can be improved."
  • "Its price is a bit higher than other brands. Indian customers are price-conscious. They should improve its price."

What is our primary use case?

We work for our customers. Our clients are small, medium, and enterprise companies.

What is most valuable?

The brand name and the service support by Cisco are most valuable.

What needs improvement?

In terms of features, all features are there. I can't find anything new that needs to be added. Its price, however, is a bit higher than other brands and can be improved.

For how long have I used the solution?

I have been using this solution for 20 years.

How are customer service and technical support?

Their technical support is very good.

How was the initial setup?

I have been working for 20 years, so I find it easy.

What's my experience with pricing, setup cost, and licensing?

Its price is a bit higher than other brands. Indian customers are price-conscious. They should improve its price.

What other advice do I have?

It is the best product. I would advise others to go for it. All the features are there. In other switches, some features are missing, but Cisco provides all the required features.

I would rate Cisco Ethernet Switches a 10 out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
reviewer1042635 - PeerSpot reviewer
Science Technician at a government with 201-500 employees
Real User
Jul 15, 2021
Secure, high performance, and good technical support
Pros and Cons
  • "The solution's valuable features are the speed of network transfer, it can transfer four to six gigabits per second, and we found it to be secure."
  • "The installation is difficult and requires further training documentations."

What is our primary use case?

We primarily use the solution as a networking switch.

What is most valuable?

The solution's valuable features are the speed of network transfer, it can transfer four to six gigabits per second. Additionally, we found it to be secure.

For how long have I used the solution?

I have been using Cisco Ethernet Switches for approximately eight years. 

What do I think about the stability of the solution?

I find the solution to be stable. 

What do I think about the scalability of the solution?

The scalability of the solution is good. 

I am the only one in my organization using the solution.

How are customer service and technical support?

I have little experience with the solutions technical support and I am satisfied with it.

How was the initial setup?

The installation is difficult and requires further training documentations. I can configure it alone with some supervision.  

What about the implementation team?

For the deployment of the solution, we were aided by consultants, and no other technical team is needed for the maintenance. 

What's my experience with pricing, setup cost, and licensing?

The solution does not require a license. However, it is expensive and the price could improve. 

What other advice do I have?

I recommend the solution to others.

I rate Cisco Ethernet Switches a ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1026921 - PeerSpot reviewer
ICT Manager/Systems Administrator at a university with 201-500 employees
Real User
Jun 23, 2021
Easy to setup and easy to use with good stability
Pros and Cons
  • "The installation is very straightforward."
  • "In general, we've been quite happy with the solution and I'd recommend the solution to other users."
  • "Cisco could definitely work on delivering improved pricing to its customers."
  • "The product is not cheap. It's quite expensive when you look at it as compared to other options on the market."

What is most valuable?

We find that, mainly, stability is the solution's most valuable aspect. We normally don't have problems with the Cisco Switches. 

The ease of use is also great. It's very easy to work with and navigate.

The installation is very straightforward. You can likely handle it in-house.

The scalability is very good.

We've used technical support in the past and they've been very helpful.

What needs improvement?

Pricing is always an issue when you compare Cisco to other vendors. Cisco could definitely work on delivering improved pricing to its customers.

For how long have I used the solution?

I've been using the solution for about ten years now. It's been about a decade. We've used it for a while.

What do I think about the stability of the solution?

The stability is great. Cisco is very reliable and the performance is good. There are no bugs or glitches and it doesn't crash or freeze.

What do I think about the scalability of the solution?

The solution scales well. If a company needs to expand it, it can do so with ease.

We have about 1,300 users on the product currently.

How are customer service and technical support?

You can raise a ticket via the solution's technical support. I have done that before. I've found them to be very good. They are helpful and responsive in general.

Which solution did I use previously and why did I switch?

I've worked with other networking equipment such as Aruba, Ruckus, Huawei, and even MikroTik.

How was the initial setup?

We have found the initial setup to be very easy and very straightforward. It's not too complex or overly difficult. A company shouldn't have any issues handling the process. Its implementation is quick as well. It is just a couple of minutes for the initial configuration of the circuit.

We have a team of four that can handle any deployment or maintenance tasks. They are mainly systems admins and engineers.

What about the implementation team?

I handled the implementation myself. I didn't need the assistance of an integrator or consultant at all.

What's my experience with pricing, setup cost, and licensing?

The product is not cheap. It's quite expensive when you look at it as compared to other options on the market.

You have to pay for smart account licensing when you use this product.

What other advice do I have?

We're customers and end-users. I personally do not have a business relationship with Cisco.

Currently, I'm running an iteration of Cisco IOS 15.0 on 2960 Switches.

In general, we've been quite happy with the solution and I'd rate it at a nine out of ten overall.

I'd recommend the solution to other users. It's a very good product, however, sometimes, it can be expensive.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Cisco Ethernet Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2026
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Buyer's Guide
Download our free Cisco Ethernet Switches Report and get advice and tips from experienced pros sharing their opinions.