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Imtiyaj Jamadar - PeerSpot reviewer
Information Technology Executive at a pharma/biotech company with 5,001-10,000 employees
Real User
Top 10
Nov 29, 2021
Responsive support, stable, and scalable
Pros and Cons
  • "Cisco Ethernet Switches are stable."
  • "The management of the solution could improve."

What is our primary use case?

We have a local network and we have four Cisco Ethernet Switches that have 48 ports.

What needs improvement?

The management of the solution could improve.

What do I think about the stability of the solution?

Cisco Ethernet Switches are stable.

What do I think about the scalability of the solution?

The solution is scalable.

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Cisco Ethernet Switches
January 2026
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How are customer service and support?

Cisco technical support is good. We have a better experience because we have local support when we have some technical problems. The team support is very good.

How was the initial setup?

The setup of the solution is easy.

What's my experience with pricing, setup cost, and licensing?

The price of Cisco Ethernet Switches here in India is too high. There are other cheaper solutions available.

Which other solutions did I evaluate?

Our management has decided we should look into other solutions, and we are currently evaluating Juniper switches. We are checking the performance of the solution.

What other advice do I have?

Cisco products are good, but nowadays technology is changing, some other products are available in the market. We are checking some different products available. I'll see how the performance is and how it works on the network.

I rate Cisco Ethernet Switches a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Account Manager at a computer software company with 11-50 employees
Reseller
Top 20
Sep 14, 2021
Very stable, scales well, and has excellent technical support
Pros and Cons
  • "It's all-encompassing and can help you in all these different areas. If people realize that they want something that's going to work, that's pretty foolproof, then Cisco's always worth the investment."
  • "You do have to buy into the Cisco architecture to be able to use them."

What is our primary use case?

We have them set up for customers, including SMB, Kindergarten through grade 12 schools, higher education organizations, and some enterprises. It's pretty much been used for everything except the federal government.

What is most valuable?

The Cisco software does everything under one umbrella better than the competition. HP kind of has the capability. I'm not sure if they still have it, however, they used to license Cisco's iOS software for their own switches, which were decent switches as well. Now, there's Aruba, however, they've been through a bunch of different changes over the years. ThreeCom was part of HP for a while. In any case, Cisco offers sort of a one-stop-shop of options.

It's all-encompassing and can help you in all these different areas. If people realize that they want something that's going to work, that's pretty foolproof, then Cisco's always worth the investment.

The initial setup has gotten easier over the years.

The stability is excellent.

The solution is very scalable.

Technical support is quite helpful and responsive. 

What needs improvement?

The thing that people usually complain about is that they're a little bit more expensive than other options. That said, you get what you pay for and it's such a good solution.

You do have to buy into the Cisco architecture to be able to use them.

You have to make sure you size appropriately at the outset. They're for the smaller markets usually, and you just want to make sure you don't purchase something under what you might grow to. Users should try to think a little bit bigger than what they want just so that they can have extra ports if they need them, instead of having to buy another one quicker than expected.

For how long have I used the solution?

Our company has worked with Cisco probably for more than 20 years. The company is 31 years old, and we've actually always worked with Cisco Switches since the beginning. We have the same master engineer that has been with us for probably 28 of the 30 years. He's always been working with that.

What do I think about the stability of the solution?

The solution is very stable. That's one of the main benefits of it. It's super stable, and it's been proven for years.

What do I think about the scalability of the solution?

They've got many solutions for small companies, which we work with, and some of our biggest customers, and even multinationals can use Cisco probably better than anybody else. That's why the fact that international community likes it so much. They can use it anywhere in the world in companies of any size. It scales very well.

How are customer service and technical support?

Technical support is usually very good. You're paying for the best, so the tech support is really good as well. We are quite satisfied with the level of service provided. 

Which solution did I use previously and why did I switch?

We also have experience with solutions such as Juniper, Aruba, and Ruckus. 

If the people want to save some money, they'll go with a Ruckus switch or something else as it's less expensive. With Cisco, it has you covered, however, it's a little bit more expensive, and if you don't like the fact that it's got the closed infrastructure, it's a closed architecture, you're not going to mix and match it with switches from other companies.

How was the initial setup?

In terms of the initial setup, I'm never really involved in it. It's our engineers that do that. It's a definite effort to get everything set up and working correctly. It's not just out of the box, however, these days they've all gotten so much better. The Cisco products of today would be much easier to put together than the ones in the past.

What's my experience with pricing, setup cost, and licensing?

The pricing is high. It's expensive, however, you get what you pay for and it is an excellent solution.

What other advice do I have?

I would advise new users to work with a reseller that has a good history of working with Cisco and that can do a good game plan upfront with what your actual long-term goals and needs will be.

I'd rate the solution at an eight out of ten. The product is excellent, however, nothing is perfect, which is why I haven't rated it at a perfect ten. There are always ways to improve.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
Cisco Ethernet Switches
January 2026
Learn what your peers think about Cisco Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
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reviewer1638543 - PeerSpot reviewer
Network Engineer at a financial services firm with 5,001-10,000 employees
Real User
Sep 1, 2021
Very scalable and easy to deploy, but has bugs that caused the switch to reboot
Pros and Cons
  • "It is very scalable."
  • "If we can have fewer bugs on our switches, that would be great. We had bugs that caused the switch to reboot. There is probably a problem with the software."

What is our primary use case?

We are using it for user connectivity. We are using its latest version. 

It is deployed on a public cloud and on-premises.

What is most valuable?

It is very scalable.

What needs improvement?

If we can have fewer bugs on our switches, that would be great. We had bugs that caused the switch to reboot. There is probably a problem with the software. 

Their technical support can be improved in terms of response time and overall efficiency.

For how long have I used the solution?

I have been using this solution for about 20 years.

What do I think about the scalability of the solution?

It is very scalable. We have about 8,000 users.

How are customer service and technical support?

We use their technical support a lot. They are okay. There is definitely room for improvement in terms of response time and overall efficiency.

Which solution did I use previously and why did I switch?

We didn't use any other solution.

How was the initial setup?

For our setup here, it was pretty straightforward.

What's my experience with pricing, setup cost, and licensing?

I pay a fixed price on it. I'm not the person on the pursing, so I don't really compare.

What other advice do I have?

I would advise others to shop around and maybe compare it with some of the other vendors such as Juniper or Arista.

I would rate Cisco Ethernet Switches a seven out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1026921 - PeerSpot reviewer
ICT Manager/Systems Administrator at a university with 201-500 employees
Real User
Jun 23, 2021
Easy to setup and easy to use with good stability
Pros and Cons
  • "The installation is very straightforward."
  • "Cisco could definitely work on delivering improved pricing to its customers."

What is most valuable?

We find that, mainly, stability is the solution's most valuable aspect. We normally don't have problems with the Cisco Switches. 

The ease of use is also great. It's very easy to work with and navigate.

The installation is very straightforward. You can likely handle it in-house.

The scalability is very good.

We've used technical support in the past and they've been very helpful.

What needs improvement?

Pricing is always an issue when you compare Cisco to other vendors. Cisco could definitely work on delivering improved pricing to its customers.

For how long have I used the solution?

I've been using the solution for about ten years now. It's been about a decade. We've used it for a while.

What do I think about the stability of the solution?

The stability is great. Cisco is very reliable and the performance is good. There are no bugs or glitches and it doesn't crash or freeze.

What do I think about the scalability of the solution?

The solution scales well. If a company needs to expand it, it can do so with ease.

We have about 1,300 users on the product currently.

How are customer service and technical support?

You can raise a ticket via the solution's technical support. I have done that before. I've found them to be very good. They are helpful and responsive in general.

Which solution did I use previously and why did I switch?

I've worked with other networking equipment such as Aruba, Ruckus, Huawei, and even MikroTik.

How was the initial setup?

We have found the initial setup to be very easy and very straightforward. It's not too complex or overly difficult. A company shouldn't have any issues handling the process. Its implementation is quick as well. It is just a couple of minutes for the initial configuration of the circuit.

We have a team of four that can handle any deployment or maintenance tasks. They are mainly systems admins and engineers.

What about the implementation team?

I handled the implementation myself. I didn't need the assistance of an integrator or consultant at all.

What's my experience with pricing, setup cost, and licensing?

The product is not cheap. It's quite expensive when you look at it as compared to other options on the market.

You have to pay for smart account licensing when you use this product.

What other advice do I have?

We're customers and end-users. I personally do not have a business relationship with Cisco.

Currently, I'm running an iteration of Cisco IOS 15.0 on 2960 Switches.

In general, we've been quite happy with the solution and I'd rate it at a nine out of ten overall.

I'd recommend the solution to other users. It's a very good product, however, sometimes, it can be expensive.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Abubakar Bello - PeerSpot reviewer
Security Administrator at a insurance company with 1,001-5,000 employees
Real User
Top 5
Jun 17, 2021
A stable and robust solution for switching routing
Pros and Cons
  • "When it comes to switching routing, we have no doubts about Cisco."
  • "I would like for the solution to have more more security features and be more user-friendly."

What is our primary use case?

We don't work with the latest version, which is why I am currently conducting research. We wish to see if we can move from the existing solution to an upgrade. We have been using 2960 switches for a very long time, say... five, six or seven years, and they have reached the end of their lives, which is why I proposed a change. 

What is most valuable?

When it comes to switching routing, we have no doubts about Cisco. It's a robust solution. One cannot find latency, such as attenuations, even within our cables. It's really stable. In contrast, some other switches can switch over, but we found Cisco Ethernet Switches to be stable and robust, even taking into account Africa's infrastructure.

What needs improvement?

I would like for the solution to have more security features and be more user-friendly. It should have a GUI graphical user interface which would allow the person to interact with it. The look and feel should be addressed. As people are in the process of moving away from CLI, it should be something that anybody can manage.

For how long have I used the solution?

I have been using Cisco Ethernet Switches for more than 10 years.

What do I think about the stability of the solution?

the solution is really stable. 

What do I think about the scalability of the solution?

We may switch to another solution, although this will depend on the cost. The dollar has multiplied five times over the past ten years, which means that certain things are not affordable in dollars at the moment. I am not saying that the best product would be be cost prohibitive for us. This said, one's budget and the cost of materials must be weighed. 

How are customer service and technical support?

Cisco is consistently at the top of its game when it comes to quickly routing our security. Other solutions with which I have experience are less so, such as concern identity service engines. The problem with this is the support. Switches are appliances that, once put in place, hardly require support. However, this is needed for firewalls, routers and other security appliances, but is hard to come by in Nigeria

I'm not saying that I am dissatisfied with Cisco's technical support, but I am looking at what is involved in reaching it and having the app escalated to the second party. 

Generally speaking, it is not possible to reach second-line support. One would usually reach the original equipment manufacturer at first-line support. Generally speaking, they would prefer not to escalate an issue. Take, for example, the Cisco security appliance we currently have deployed. It must be unplugged and we are not benefiting from the support that we need. 

What's my experience with pricing, setup cost, and licensing?

The solution can be comparatively cheaper. 

Which other solutions did I evaluate?

I am currently in the process of comparing the solution with that of Huwei switches, which I know can be cheaper, taking into account the exchange rate with Yuan and the dollar increase in Nigeria. 

Although I am not looking for a cheaper solution, I am doing so for one that is affordable. 

What other advice do I have?

There are between 2,000 and 2,500 people making use of the solution in our company.

I rate Cisco Ethernet Switches as a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Cyber Security Consultant at a aerospace/defense firm with 10,001+ employees
Real User
Jun 13, 2021
Easy to use with perfect technical support
Pros and Cons
  • "The features that I have found most valuable are that it is easy to use and it has good technical support."
  • "It would be good for Cisco to provide certification to our engineers for our IT infrastructure. Basically to train and certify our engineers."

What is our primary use case?

We built all our ground network on Cisco Switches.

What is most valuable?

The features that I have found most valuable are that it is easy to use and it has good technical support.

We cooperate with local Cisco teams here in the Ukraine. They help us to develop our system and support it.

What needs improvement?

It would be good for Cisco to provide certification to our engineers for our IT infrastructure. Basically to train and certify our engineers.

In the next release I would like to see more training and documentations for our engineers.

For how long have I used the solution?

We have been using Cisco Ethernet Switches for about five years.

What do I think about the stability of the solution?

Cisco Switches is a stable product.

What do I think about the scalability of the solution?

Cisco Switches are scalable.

We have 300 users using it and 5 guys from the IT department that support our network.

They are basically all engineers and some programmers.

How are customer service and technical support?

Cisco's technical support is perfect. There is no need to improve anything there.

How was the initial setup?

If we have problems with the setup, we ask the local Cisco team and they help us. We have good cooperation with the local team.

What other advice do I have?

Cisco Switches are very good. They are interoperable with Microsoft solutions, by the way.

On a scale from one to 10, I would rate Cisco Switches about a nine.

I would surely recommend Cisco Switches for other users who want to start using it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1591944 - PeerSpot reviewer
Information Technology Security Architect at a tech services company with 10,001+ employees
Real User
Jun 8, 2021
Can be easily configured and used at data centers and at the enterprise level
Pros and Cons
  • "It is easy to configure and troubleshoot."
  • "Up to a certain network size, it is easy to scale, but after that, it becomes difficult."

What is most valuable?

I have found the ease of configuration and troubleshooting, compared to those with other solutions, to be the most valuable.

What needs improvement?

The number of bugs that come up on Cisco Ethernet Switches can be reduced, and the stability can be improved, in particular with the recent iOS.

The scalability can be improved as well. Up to a certain network size, it is easy to scale, but after that, it becomes difficult.

For how long have I used the solution?

I've been using Cisco Ethernet Switches for almost 12 years.

What do I think about the stability of the solution?

The stability of the recent iOS is not good, and every now and then, there are bugs.

What do I think about the scalability of the solution?

The scalability is medium, that is, it's neither hard nor easy to scale.

Specifically, it is easy to scale up to a certain network size, but it becomes difficult beyond that.

How are customer service and technical support?

The technical support is very good.

How was the initial setup?

The initial setup is easy, and the whole switching fabric takes a lot less time to configure and be made ready for deployment.

What's my experience with pricing, setup cost, and licensing?

The price of this solution is fair.

What other advice do I have?

Cisco Ethernet Switches can be easily used at data centers and also at the enterprise level. However, if you're looking for a solution for a large scale deployment or for a large scale data center, then you should probably consider a different solution.

I would rate Cisco Ethernet Switches at eight on a scale from one to ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Technical Support Manager at a engineering company with 5,001-10,000 employees
Real User
May 24, 2021
Stable ethernet switches
Pros and Cons
  • "I'm satisfied with Cisco switches. It's stable and beautiful."
  • "Technical support could be better. Firmware upgrades should be better. We have an issue with upgrading the firmware. It's not upgradable. I think it should be easy to improve and upgrade the firmware."

What is our primary use case?

We use Cisco Ethernet Switches for our data center, management center, and at our headquarters.

What is most valuable?

I'm satisfied with Cisco switches. It's stable and beautiful. 

What needs improvement?

Technical support could be better. Firmware upgrades should be better. We have an issue with upgrading the firmware. It's not upgradable. I think it should be easy to improve and upgrade the firmware.

Some of the powerboards could be better. I have about six models or six spots with Model 3550, and all of them have a defect in the powerboards.

For how long have I used the solution?

I have been using Cisco Ethernet Switches for many years. I have many models, and some models are older than 20 years. They have worked up to now, and we have used the newest versions for about five years.

How are customer service and technical support?

Technical support could be better. I think they take some long time to exchange a switch or replace it.

What's my experience with pricing, setup cost, and licensing?

It's a little expensive.

What other advice do I have?

I would tell potential users that they should use it if it's within their budget.

On a scale from one to ten, I would give Cisco Ethernet Switches a nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Download our free Cisco Ethernet Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
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Download our free Cisco Ethernet Switches Report and get advice and tips from experienced pros sharing their opinions.