Try our new research platform with insights from 80,000+ expert users
it_user1591944 - PeerSpot reviewer
Information Technology Security Architect at a tech services company with 10,001+ employees
Real User
Jun 8, 2021
Can be easily configured and used at data centers and at the enterprise level
Pros and Cons
  • "It is easy to configure and troubleshoot."
  • "I have found the ease of configuration and troubleshooting, compared to those with other solutions, to be the most valuable."
  • "Up to a certain network size, it is easy to scale, but after that, it becomes difficult."
  • "The stability of the recent iOS is not good, and every now and then, there are bugs."

What is most valuable?

I have found the ease of configuration and troubleshooting, compared to those with other solutions, to be the most valuable.

What needs improvement?

The number of bugs that come up on Cisco Ethernet Switches can be reduced, and the stability can be improved, in particular with the recent iOS.

The scalability can be improved as well. Up to a certain network size, it is easy to scale, but after that, it becomes difficult.

For how long have I used the solution?

I've been using Cisco Ethernet Switches for almost 12 years.

What do I think about the stability of the solution?

The stability of the recent iOS is not good, and every now and then, there are bugs.

Buyer's Guide
Cisco Ethernet Switches
March 2026
Learn what your peers think about Cisco Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,976 professionals have used our research since 2012.

What do I think about the scalability of the solution?

The scalability is medium, that is, it's neither hard nor easy to scale.

Specifically, it is easy to scale up to a certain network size, but it becomes difficult beyond that.

How are customer service and support?

The technical support is very good.

How was the initial setup?

The initial setup is easy, and the whole switching fabric takes a lot less time to configure and be made ready for deployment.

What's my experience with pricing, setup cost, and licensing?

The price of this solution is fair.

What other advice do I have?

Cisco Ethernet Switches can be easily used at data centers and also at the enterprise level. However, if you're looking for a solution for a large scale deployment or for a large scale data center, then you should probably consider a different solution.

I would rate Cisco Ethernet Switches at eight on a scale from one to ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Technical Support Manager at kiriazi
Real User
May 24, 2021
Stable ethernet switches
Pros and Cons
  • "I'm satisfied with Cisco switches. It's stable and beautiful."
  • "I have many models, and some models are older than 20 years; they have worked up to now, and we have used the newest versions for about five years."
  • "Technical support could be better. Firmware upgrades should be better. We have an issue with upgrading the firmware. It's not upgradable. I think it should be easy to improve and upgrade the firmware."
  • "Technical support could be better. Firmware upgrades should be better."

What is our primary use case?

We use Cisco Ethernet Switches for our data center, management center, and at our headquarters.

What is most valuable?

I'm satisfied with Cisco switches. It's stable and beautiful. 

What needs improvement?

Technical support could be better. Firmware upgrades should be better. We have an issue with upgrading the firmware. It's not upgradable. I think it should be easy to improve and upgrade the firmware.

Some of the powerboards could be better. I have about six models or six spots with Model 3550, and all of them have a defect in the powerboards.

For how long have I used the solution?

I have been using Cisco Ethernet Switches for many years. I have many models, and some models are older than 20 years. They have worked up to now, and we have used the newest versions for about five years.

How are customer service and technical support?

Technical support could be better. I think they take some long time to exchange a switch or replace it.

What's my experience with pricing, setup cost, and licensing?

It's a little expensive.

What other advice do I have?

I would tell potential users that they should use it if it's within their budget.

On a scale from one to ten, I would give Cisco Ethernet Switches a nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cisco Ethernet Switches
March 2026
Learn what your peers think about Cisco Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,976 professionals have used our research since 2012.
reviewer1578237 - PeerSpot reviewer
Senior Director of IT and Data Analytics at a performing arts with 201-500 employees
Real User
May 21, 2021
Scalable, good POE functionality, and responsive technical support
Pros and Cons
  • "One main feature of this solution is the POE switches."
  • "The scalability is pretty good, all you need to do is add more racks."
  • "The interface and dashboard could look better."
  • "The interface and dashboard could look better."

What is our primary use case?

We are using the solution as switches for our organization's network.

What is most valuable?

One main feature of this solution is the POE switches.

What needs improvement?

The interface and dashboard could look better.

For how long have I used the solution?

I have been using the solution for approximately two years.

What do I think about the stability of the solution?

I have been using a lot of hardware that is probably close to 10 years old. We did have an issue once with one of our switches that would just auto-reset and wipe out and randomly restart. I do not know the full details, but we ended up just replacing it.

In the future, there should be readily available instructional videos.

What do I think about the scalability of the solution?

The scalability is pretty good, all you need to do is add more racks. We have approximately 70 people that rely on this solution from my organization.

How are customer service and technical support?

We paid for the technical support and they were good.

How was the initial setup?

The initial setup is straightforward.

Which other solutions did I evaluate?

I have been evaluating Fortinet solutions.

What other advice do I have?

I rate Cisco Ethernet Switches an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer975252 - PeerSpot reviewer
sTAM at a computer software company with 10,001+ employees
Real User
Feb 28, 2021
Reliable with good customer support and global distribution
Pros and Cons
  • "The product offers very good customer support. It's likely the best in the industry."
  • "The solution comes from a solid company that always offers good quality products, is a real market leader in this area, can provide end-to-end solutions, and offers very good customer support that is likely the best in the industry."
  • "The solution really should offer better pricing. It would help them stay competitive."
  • "The solution really should offer better pricing; it would help them stay competitive."

What is our primary use case?

We primarily use the solution in our data center or campus connectivity. We're using bridges to connect end-user devices and terminals.

What is most valuable?

The solution comes from a solid company that always offers good quality products. It's a real market leader in this area and can provide end-to-end solutions.  

The initial setup is straightforward. It's not too hard.

The product offers very good customer support. It's likely the best in the industry.

There is very good distribution around the globe. 

The products are very reliable.

A single switch is very easy to manage.

What needs improvement?

Cisco doesn't do everything 100% perfect. There are competitors that have developed simpler and cheaper options, for example. The solution really should offer better pricing. It would help them stay competitive.

The product is a bit difficult to manage as there's a different management system now.

The network management system could be improved. 

For how long have I used the solution?

I've worked with the solution for 25 years now. I've used it for decades. I have a wealth of experience with this product.

What do I think about the stability of the solution?

The solution is quite stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. The performance is good.

What do I think about the scalability of the solution?

The product scales quite well. It works for any size organization. A company can also expand it out if they need to.

We have around 2,500 customers and half of them use Cisco.

How are customer service and technical support?

Technical support is excellent. It's the best in the industry.

Which solution did I use previously and why did I switch?

As an implementor, I've worked with a variety of solutions, including Aruba, Mellanox, Juniper, Ruckus, and more. I've worked with most of the vendors in the industry.

How was the initial setup?

The initial setup is not overly complex. It's pretty straightforward. 

The deployment depends. It can take from a couple of minutes to a couple of months. It depends on the project and it depends on the size of the network.

How many people you need for the deployment depends on the size of the job. Some companies have their own on-site engineers.

What's my experience with pricing, setup cost, and licensing?

The solution does not come cheap. It's quite pricey.

You do need a license in order to use the solution.

What other advice do I have?

I work with the latest version of the solution. I'm an implementor and my company is a Cisco Gold partner.

I would recommend the solution to others. I would rate the solution at an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Senior Information Technology Manager at FAP Marine Terminals Ltd
Real User
Jan 6, 2021
Good performance and easy to maintain
Pros and Cons
  • "What I like the most is the performance and the latency that Cisco provides."
  • "Once you have the Cisco box, you can put it in its place, switch it on and you can forget that it is there."
  • "The GUI is not that easy."
  • "The price could be reduced. Cisco is costly."

What is our primary use case?

We are using Cisco Switches in a data center for access at the core level and the access level as well.

What is most valuable?

What I like the most is the performance and the latency that Cisco provides.

Once you have the Cisco box, you can put it in its place, switch it on and you can forget that it is there.

What needs improvement?

The GUI is not that easy. They need to work on the CLI, and to do that you have to have technical resources in-house if you want to do it yourself.

For how long have I used the solution?

I have been using Cisco Ethernet Switches for approximately two years with this company. I have been using Cisco for two years, but in my entire career, I have been using Cisco for 15 years.

What do I think about the stability of the solution?

It's a stable solution. There are no issues with stability.

What do I think about the scalability of the solution?

There are no limitations to scalability. It depends on what you choose. Once you choose the product you want then collaborate with getting that box which is important.

You need to know what your plan is two years in advance, and how you want to upgrade it. You will need to select the box as it is.

If you make your own selection, there may be an issue. Cisco provides many scalable options.

How are customer service and technical support?

It has never been a case of getting support from Cisco directly. I have purchased Cisco from my vendor and receive 100% support. I have no issues with support in my city. From whatever vendor I purchase from, I get full support.

How was the initial setup?

The initial setup is not too complex, but you will need to have technical resources if you want to configure it properly.

They are plug and play. You can just plug and start working with it, but in order to use the full features or basic features, you need some kind of technical expertise.

In Cisco, the GUI interface is not that easy. 

If you are not a technical person, you can install it, but you can't use it to its full potential. You will be working with a simple switch and for what you are paying, you won't be getting anything out of it, as it won't be configured properly.

What's my experience with pricing, setup cost, and licensing?

The price could be reduced. Cisco is costly.

Price is a major concern with Cisco. Companies tend to move away from Cisco because the price is on the higher side. In addition to the fees being high, you pay for support which is also on the higher side.

Many companies tend to go with other options because of pricing.

Which other solutions did I evaluate?

We did a comparison between Cisco and Ruckus because we were looking at changing our wireless system.

We use Cisco, but have not used Ruckus before and wanted to evaluate which was better.

The PoC that was completed showed that Ruckus was more successful and useful than Cisco. Also, the cost of Cisco is much higher than Ruckus is.

When comparing cost, the ROI, and the cost of support, Cisco is way above Ruckus. We have decided that we will be changing to Ruckus.

What other advice do I have?

I would 100% recommend Cisco Switches to others who are interested in using them.

Being an IT head, and running a data center, my top priority is to have zero down-time.

Once you have Cisco, your mind is at ease, there will be no issues.

If my rating is based on technical and functionality then I would rate this solution a ten out of ten. If you include the cost and the support then I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Manager at a construction company with 10,001+ employees
Real User
Jan 2, 2021
Stable infrastructure components that scale with our needs
Pros and Cons
  • "As I am Cisco certified, I like the way that I can program them."
  • "Cisco switches has helped provide efficient and stable switching in the organization."
  • "Better manageability and ease of use would be an improvement."
  • "Ease of configuration for none Cisco experts would be an improvement."

What is our primary use case?

We use Cisco Ethernet Switches as part of our network infrastructure at two different sites.

How has it helped my organization?

Cisco switches has helped provide efficient and stable switching in the organization. Once configured and setup right they work fine without any worries and has helped free up resources to concentrate on other tasks. 

What is most valuable?

I love the fact that they can be configured to do exactly what you need them to do, which in my opinion is what anyone with Cisco experience would enjoy doing. They can be set up and configured nicely.

What needs improvement?

Ease of configuration for none cisco experts would be an improvement.

Pricing can also do with some improvement to make it more competitive with competitor products with similar functionality.

For how long have I used the solution?

We have been using cisco switches for over ten years.

What do I think about the stability of the solution?

This is a stable product.

What do I think about the scalability of the solution?

Cisco switches are scalable. I manage two large sites and at the first site, we have about 200 people. The second site has about 300 people. We do not have any plan to expand, per se. I do have plans to upgrade the switches and probably redesign the environment for better efficiency. 

How are customer service and technical support?

Cisco has a good technical support and I love they way the come in to help when you are doing a research on their site. I have not had any serious need for cisco technical support and so I would not be in the best position to give a conclusive evaluation of this but I must say they do a good job with their certifications so people would need very little of such services.  For a few minor challenges I was also able to get answers from the cisco forums. There is a pretty good database online for any conceivable problems one would face with the cisco switches.

Which solution did I use previously and why did I switch?

We did not use a different solution prior to this, although we are going to be buying a few Meraki switches that we will add to our environment. We are going to test them to see how well they work with Cisco.

How was the initial setup?

The initial set was complex. When I came into the project, the features were just put in with no consideration, whatsoever. This meant that I had to start from scratch to design the network, draw up the configurations and setup vlans to easily manage the network.

What about the implementation team?

It was implemented in-house.

What's my experience with pricing, setup cost, and licensing?

The price of the product is on the higher side, I feel you pay for the  name of the product as well but it's still manageable for corporate customers. Licensing is simple and straight forward which is something going well for cisco switches.

What other advice do I have?

My advice is that if you are going to be implementing Cisco then you should at least have someone in the organization who is knowledgeable and can manage the features. The alternative is to use Meraki because they are easier to manage.

We have some pretty old switches in our environment and some of them are only 100 megabits. I would like to upgrade them all to at least one-gigabit.

Some of our uplinks are on ethernet, but I want to upgrade them to fiber to improve the performance.

I would rate this solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Network Delivery Lead at a tech services company with 10,001+ employees
Real User
Dec 31, 2020
Stable and scalable solution for all business sizes
Pros and Cons
  • "Cisco Ethernet Switches are great devices."
  • "Cisco Ethernet Switches are appropriate for small and medium businesses and they also are large enough for our data centers which we had in Tel Aviv, Israel and in California."
  • "We are less in the Cloud because the Cloud technologies didn't work so well. That happened in all of the companies where I've been engaged."
  • "We are less in the Cloud because the Cloud technologies didn't work so well."

What is our primary use case?

Our primary use case is for ethernet switches. We mainly use switches and routers as edge distribution switches. Some of the plants have been with the big pharmaceutical company Aragon. We have also been with a North American company, and others. Most of their switches were Cisco in pharmaceutical company where I worked for 10 years.

Some of the switches in the plants were used as a core. Many of them, especially in Bulgaria and in Europe, I installed myself. Others in America are responsible during the shift time for the configuration changes and so on. They are used in any level, as a Layer 3, Layer 2, whatever. All kinds of switches are used in the different places in our LAN. 

How has it helped my organization?

Cisco Ethernet Switches are great devices. I remember when we decided to replace all the HP switches from the American company when they acquired us. We replaced all the core switches with 3850, except in the bigger and biggest sites where we used the 4745 switches. That was great. They are very useful and very easy to configure. It was not much trouble at all and we got a more stable network.

What is most valuable?

We have been very satisfied with using Cisco 2960 series X with EIGRP Cisco proprietary protocol. This saved us much money and worked very stably.

We also installed 47 and 3850 Switches to the main servers on the 10-gig in some places and Nexus devices using 40-gig connectivity.

What needs improvement?

We are less in the Cloud because the Cloud technologies didn't work so well. That happened in all of the companies where I've been engaged.

For how long have I used the solution?

I have been using Cisco Ethernet Switches for a few months in my current position but I would say 20 years or more in other companies.

What do I think about the stability of the solution?

The stability is great. Some Aruba devices are more stable, but with Cisco, we never had problems, with some little exceptions. It is very stable.

What do I think about the scalability of the solution?

It is very scalable.

In this company we have a single usage. I first started with Cisco routers in 1997, now we install Cisco routers all the time.

How are customer service and technical support?

The technical support for the core switches especially, but for the rest as well, is very good. It's excellent support. Especially for the core switches we had 24/7 support. On some sites in Bulgaria we one time had a problem at midnight and they delivered that switch in time. They brought the switch very fast. Very good, excellent, technical support solution.

Also, with previous accounts with the pharmaceutical company we had access to a dedicated engineer for the project. We had access to their WAP environment. So, all told, tech support is brilliant.

Which solution did I use previously and why did I switch?

I have used Aruba which is very similar to Cisco. It is also easy to manage and to install. Installing it is straightforward but I don't have too much experience with the priority. We were responsible for their LAN but they have some special requirements which we didn't touch. We didn't use all functionalities in the Aruba. We just used them as Layer 2 switches or as access switches on the main site, and on the bigger sites they had still some old HP switches.

Also, if I remember correctly, Comware had all those old HP switches. We used Aruba just as Layer 2 access devices and didn't use much of the functionalities.

I prefer Cisco. Of course, Aruba is cheaper overall but not necessarily for those small Layer 2 device access switches. I don't know what the price is now, I didn't compare each comparable device. If I had to choose, I would definitely go with the Cisco.

How was the initial setup?

In terms of the initial setup, for me, with much experience, it's straightforward. With most of the switches we had a good team and prepared more than the configuration on the access sheet and then automatically generated the configuration file, just moved it to the note part, visually checking for a minute. Then copy, paste, and done. Start installing. Mounting and connecting. Straightforward.

It takes about one day for the device, if you don't count the cabling and the rack mounting and moving those and so on, and including the break, between 30 and 60 minutes, not more, for each switch. If they are stackable with some stack devices, for all of them, let's say an hour to hour and a half. Not more because we had all the configurations prepared in advance.

What's my experience with pricing, setup cost, and licensing?

I you have a big client or if you have a big project and register it, the discount is good. In the companies that I have worked for, mostly for switching, we had a 55% discount or more. So with that good discount, who cares? It's cheap enough.

What other advice do I have?

Cisco Ethernet Switches are appropriate for small and medium businesses. They also are large enough for our data centers which we had in Tel Aviv, Israel and in California. We had such big devices there.

On a scale of one to ten, I would give Cisco Ethernet Switches a 10.

I would advise others who are looking into implementing Cisco to buy and implement it.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Network Team Lead at ElSewedy Education
Consultant
Dec 30, 2020
Flexible with good configuration capabilities but too expensive
Pros and Cons
  • "Cisco as a whole is flexible."
  • "The solution is quite stable."
  • "Cisco products are expensive compared to any other solution. Now, there are many competitors that give the same level of services - such as Juniper or Aruba."
  • "Cisco products are expensive compared to any other solution. Now, there are many competitors that give the same level of services - such as Juniper or Aruba."

What is our primary use case?

We primarily use the solution for our data center and edge switches. Like a lot of companies, we use (in the data center) core switches on Layer 3, and (on the edge) switches in Layer 2. 

What is most valuable?

Cisco as a whole is flexible. 

The solution can be configured to our specifications.

The solution allows you to monitor CPU utilization and memory usage.

What needs improvement?

You can only configure both switches and routers via the command-line. They should work to take on the newer HP and Aruba approach where you can configure from a URL or command line.

It could be useful if they developed the GUI interface to enable us to configure all features such as VLANs, port assignment, routing, DSP, through the GUI. That would make it easier for beginners. 

Cisco products are expensive compared to any other solution. Now, there are many competitors that give the same level of services - such as Juniper or Aruba.

For how long have I used the solution?

We've been using this solution for about eight years. It's been a long time.

What do I think about the stability of the solution?

The solution is quite stable. Cisco offers very reliable products. All of their hardware is quite reliable.

What do I think about the scalability of the solution?

The solution is quite scalable. However, the pricing is a concern. If I need to add switches, I tend to look at cheaper options like Juniper or HP.

In my organization, there were about 150 switches or more. That covered about 4,000 users and covered both wireless and LAN, wired and wireless.

We may not continue to use it, as it is expensive and there are alternatives.

How are customer service and technical support?

There are many vendors in Egypt. Therefore, we can always find someone who can help us with technical support.

On top of that, we've found the website to be quite good in terms of finding documentation to help with troubleshooting.

Which solution did I use previously and why did I switch?

We also use Aruba switches. I've used HP in the past as well.

How was the initial setup?

Depending on the project for configuration, and considering deploying only one switch at a time, it may take about five minutes to handle one switch. Aruba, in contrast, might take ten minutes.  

We had about four people who handled the deployment.

What's my experience with pricing, setup cost, and licensing?

The pricing of the solution is quite high. There are lots of comparable products out there that are nowhere near the cost. 

What other advice do I have?

We're just customers and end-users.

We use Cisco switches at Layer 2 and Layer 3.

I wouldn't necessarily recommend Cisco to other organizations. After using HP, I found that they had just as good of a product with more features and better pricing.

In general, I would rate this product at a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Cisco Ethernet Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Product Categories
Ethernet Switches
Buyer's Guide
Download our free Cisco Ethernet Switches Report and get advice and tips from experienced pros sharing their opinions.