We have them set up for customers, including SMB, Kindergarten through grade 12 schools, higher education organizations, and some enterprises. It's pretty much been used for everything except the federal government.
ERP / HMIS / EMR Specialist at Fauji Foundation
ERP deployment & Cisco Ethernet Switches
High availability and sustainable network is a prime and foremost obligatory requirement of ERP deployment, Cisco layer 2-4 switches deliver the best when robust, secured, sub- netted and resilient network is concerned.
Strong Areas:
The Catalyst switches give ease of configuration with a comprehensive set of management protocol support such as Telnet, HTTP, CLI, SNMP and much more with software's like CMS (Cluster Management Suite) and Ciscoworks, all together. Conventional Fast Ethernet to Gigabit Ethernet connectivity with outstanding QoS, stackable and fixed configuration, security features like static VLAN support and in Linux OS ,TACACS with Radius Dial in authentication support where environment of installation of device(Switch) is harsh , less maintained temperature and less manageable environment like Tertiary care hospitals, Universities, Call centers, Tech labs and SMB’s where limited manpower is the major factor in considerations. Productivity of mid line layer 2 switches (Catalyst 2950G) can be coupled by using in conjunction with Catalyst 4506 Ethernet layer 3 switch acting as core of the IP routing. 2 x GBIC I/O slots (standard) for gigabit Ethernet and single mode fiber channel is one of the distinct specialties in sub- netted network, they offer.
Possible Cons:
Cost is one of the substantial aspect for layer 2 supported devices like catalyst WS-2900 series as compared to HP networking device with HP 2900 series. Yes cisco is little higher in cost but in return cisco offer resilience, reliability and dependable network for any application
Though Cisco provides lifetime limited warranty for their products like WS-2950G -48 switch, but HP 2900 series is shipped with “As long as you owned the device with advance replacement in a very short time.”
My experience is with a gigabit network of 467 active nodes spanned across 29 Catalyst WS-2950G-48 switches and inter-VLAN routed through Catalyst 4506 layer 3 switches with fiber optic backbone. Beside this I have had the experience of using HP 2920 switches which are less rugged and require a temperature moderated environment with less resilience as compare to Cisco 2950.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Account Manager at a computer software company with 11-50 employees
Very stable, scales well, and has excellent technical support
Pros and Cons
- "It's all-encompassing and can help you in all these different areas. If people realize that they want something that's going to work, that's pretty foolproof, then Cisco's always worth the investment."
- "You do have to buy into the Cisco architecture to be able to use them."
What is our primary use case?
What is most valuable?
The Cisco software does everything under one umbrella better than the competition. HP kind of has the capability. I'm not sure if they still have it, however, they used to license Cisco's iOS software for their own switches, which were decent switches as well. Now, there's Aruba, however, they've been through a bunch of different changes over the years. ThreeCom was part of HP for a while. In any case, Cisco offers sort of a one-stop-shop of options.
It's all-encompassing and can help you in all these different areas. If people realize that they want something that's going to work, that's pretty foolproof, then Cisco's always worth the investment.
The initial setup has gotten easier over the years.
The stability is excellent.
The solution is very scalable.
Technical support is quite helpful and responsive.
What needs improvement?
The thing that people usually complain about is that they're a little bit more expensive than other options. That said, you get what you pay for and it's such a good solution.
You do have to buy into the Cisco architecture to be able to use them.
You have to make sure you size appropriately at the outset. They're for the smaller markets usually, and you just want to make sure you don't purchase something under what you might grow to. Users should try to think a little bit bigger than what they want just so that they can have extra ports if they need them, instead of having to buy another one quicker than expected.
For how long have I used the solution?
Our company has worked with Cisco probably for more than 20 years. The company is 31 years old, and we've actually always worked with Cisco Switches since the beginning. We have the same master engineer that has been with us for probably 28 of the 30 years. He's always been working with that.
What do I think about the stability of the solution?
The solution is very stable. That's one of the main benefits of it. It's super stable, and it's been proven for years.
What do I think about the scalability of the solution?
They've got many solutions for small companies, which we work with, and some of our biggest customers, and even multinationals can use Cisco probably better than anybody else. That's why the fact that international community likes it so much. They can use it anywhere in the world in companies of any size. It scales very well.
How are customer service and technical support?
Technical support is usually very good. You're paying for the best, so the tech support is really good as well. We are quite satisfied with the level of service provided.
Which solution did I use previously and why did I switch?
We also have experience with solutions such as Juniper, Aruba, and Ruckus.
If the people want to save some money, they'll go with a Ruckus switch or something else as it's less expensive. With Cisco, it has you covered, however, it's a little bit more expensive, and if you don't like the fact that it's got the closed infrastructure, it's a closed architecture, you're not going to mix and match it with switches from other companies.
How was the initial setup?
In terms of the initial setup, I'm never really involved in it. It's our engineers that do that. It's a definite effort to get everything set up and working correctly. It's not just out of the box, however, these days they've all gotten so much better. The Cisco products of today would be much easier to put together than the ones in the past.
What's my experience with pricing, setup cost, and licensing?
The pricing is high. It's expensive, however, you get what you pay for and it is an excellent solution.
What other advice do I have?
I would advise new users to work with a reseller that has a good history of working with Cisco and that can do a good game plan upfront with what your actual long-term goals and needs will be.
I'd rate the solution at an eight out of ten. The product is excellent, however, nothing is perfect, which is why I haven't rated it at a perfect ten. There are always ways to improve.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Buyer's Guide
Cisco Ethernet Switches
May 2025

Learn what your peers think about Cisco Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
Enterprise and Security Manager at University of Fort Hare
Impressive after-sales support, stable, and scales well as our needs evolve
Pros and Cons
- "I like their after-sales support more than anything because it's very good."
What is our primary use case?
Our datacenter is built using Cisco switches. We use Cisco products for wireless access, routing, and switching.
How has it helped my organization?
Cisco switches have helped our organization through good connectivity speeds and stability. In particular, it has improved our wireless capabilities.
What is most valuable?
The most valuable feature is the after-sales support. I like their after-sales support more than anything because it's very good.
The sales experience was good because we deal with Cisco directly and then buy through the partners. It means that we developed a close relationship with Cisco in the process.
Cisco has been adding things on top of their devices, like DNA, which makes managing them very easy.
What needs improvement?
For people who are new, the interface can be confusing. For me, however, I don't think that there's anything that can be simplified because I'm used to the command line and the old way of working with Cisco switches. I find them simple.
For how long have I used the solution?
We have been using Cisco Ethernet Switches for between 15 and 16 years, since 2004.
What do I think about the stability of the solution?
This is a very stable product that we have barely had issues with.
What do I think about the scalability of the solution?
This is a very scalable solution. When we started, we didn't have enough switches and other equipment. One of the beauties is that when we add new technologies or buy new switches, it scales.
We are in a university setting and there are new students every year, so we always have to connect more people to our network. It is definitely scalable and we plan to increase our usage in the future.
How are customer service and technical support?
The technical support is very good.
Which solution did I use previously and why did I switch?
I have worked with products from Juniper, HP, and many other vendors that have switching products. Cisco is the best, not necessarily the team, but the after-sale support.
In some places I have been, they were using other brands. Based on their experience after I introduced them to Cisco, they stuck with it because of the support.
How was the initial setup?
I completed the Cisco training in 2008 and from there, the initial setup was simple.
What's my experience with pricing, setup cost, and licensing?
Cisco products are not cheap, which is something that can be improved.
What other advice do I have?
There used to be a problem with programmability, but with the release of the new switches, I don't think that there's anything that needs to be added.
I would recommend them any day.
My advice for anybody who is considering this type of product is that when you buy a Cisco device, you don't just buy the device but the whole organization. Cisco will get people to assist you when you've got an issue, and they will make sure that you get that support. They have the best after-sales support that I have ever worked with.
I would rate this solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Technical Support Manager at kiriazi
Stable ethernet switches
Pros and Cons
- "I'm satisfied with Cisco switches. It's stable and beautiful."
- "Technical support could be better. Firmware upgrades should be better. We have an issue with upgrading the firmware. It's not upgradable. I think it should be easy to improve and upgrade the firmware."
What is our primary use case?
We use Cisco Ethernet Switches for our data center, management center, and at our headquarters.
What is most valuable?
I'm satisfied with Cisco switches. It's stable and beautiful.
What needs improvement?
Technical support could be better. Firmware upgrades should be better. We have an issue with upgrading the firmware. It's not upgradable. I think it should be easy to improve and upgrade the firmware.
Some of the powerboards could be better. I have about six models or six spots with Model 3550, and all of them have a defect in the powerboards.
For how long have I used the solution?
I have been using Cisco Ethernet Switches for many years. I have many models, and some models are older than 20 years. They have worked up to now, and we have used the newest versions for about five years.
How are customer service and technical support?
Technical support could be better. I think they take some long time to exchange a switch or replace it.
What's my experience with pricing, setup cost, and licensing?
It's a little expensive.
What other advice do I have?
I would tell potential users that they should use it if it's within their budget.
On a scale from one to ten, I would give Cisco Ethernet Switches a nine.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Engineer at a educational organization with 1,001-5,000 employees
Stable with good technical support and the capability to scale
Pros and Cons
- "Tech support has always been good."
- "They can make the licensing model a little easier."
What is our primary use case?
Generally, we use the product just to switch traffic.
How has it helped my organization?
They just work. Their reliability has been great for our organization.
What is most valuable?
We just need them to run. There's not any feature that we sought out and we bought them. We bought them due to the fact that we needed switching capabilities and Cisco is pretty reliable.
The solution can scale.
Technical support is helpful and responsive.
What needs improvement?
They can make the licensing model a little easier. I know they've made some recent changes, it's a little confusing. It's more complicated than it once was.
For how long have I used the solution?
I've been using Cisco switches for 20 years. It's been a very long time.
What do I think about the stability of the solution?
The solution is quite stable. It's reliable. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
They're doing the job fine. We have upgraded them when we needed to. We can scale as necessary.
I can't speak to how many users are currently on our switches.
How are customer service and technical support?
Tech support has always been good. They are helpful and responsive. I'm quite satisfied with their level of service.
Which solution did I use previously and why did I switch?
We also use Aruba switches and Dell PowerConnect.
How was the initial setup?
The implementation process has a moderate level of difficulty. It's not straightforward or complex; it's somewhere in the middle. Sometimes they change the iOS around, and that lends itself to a bit of complexity. You have to work on updating items.
There were a couple of versions early on where we buy a different model switch and the operating system was different, with different commands and stuff.
We didn't really have a specific implementation strategy.
Initially, some of the switches took about an hour to implement.
I take care of the maintenance aspects of the product. You don't need a lot of people to do it.
What about the implementation team?
Occasionally, we've gotten outside help when we've needed it, however, most of the time I take care of that myself.
When we have gotten outside help, the experience has always been positive.
What was our ROI?
I haven't specifically witnessed any ROI while using this solution.
What's my experience with pricing, setup cost, and licensing?
The licensing model is difficult to understand.
We get the SMARTnet and one of the switches has that Cisco ONE licensing. It's probably running about $12,000 a year right now. There aren't any add-on costs on top of that that I am aware of.
What other advice do I have?
We're just customers and end-users.
We've had several versions over the years, mostly Catalyst switches.
It's just a really solid product. I'd give the product a rating of eight out of ten as they are really good switches.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Operations Engineer at Infosysta
Provides stable security and configurable VLAN management
Pros and Cons
- "This is a great solution for network switching and security."
- "Technical support for integrations with other network products is insufficient and should be improved."
What is our primary use case?
We use Cisco as a business switch on a small network of about 30 users. We use it for internet sharing, as centralized management for the network and active directories, as a domain controller, and for file sharing.
How has it helped my organization?
This product provides us with stable security and configurable VLAN management.
What is most valuable?
The most valuable part of this solution for us VLAN (Virtual Local Area Network), MAC authentication and security.
What needs improvement?
For Cisco, the interface between fiscal small business switches and the Cisco Catalyst or Enterprise switch is a little bit different. So, I needed to take some time to understand how this will impact the network if we plan to scale it in the future and to learn the different interfaces. I think it would be better for Cisco to unify the interfaces between their products. It might make it easier for users to use different models concurrently as different versions of switches and improve scalability.
It is not really a feature of the solution itself, but I also think that the technical support directly from the company should be better in the area of handling integrations.
For how long have I used the solution?
We have been using this product for around 10 years.
What do I think about the stability of the solution?
I am very satisfied with the stability. We have not suffered any stability issues with the product being unstable on the network and it is not difficult to support. It is a very rare thing to have something happen that is related to the stability of the product.
What do I think about the scalability of the solution?
Once you understand how the product works, it is easy to configure. I do not see any significant limitation on the scalability of the product so long as you have chosen the right product for use in your environment.
How are customer service and technical support?
In most cases when I need to solve an issue, I search for a solution on Google and in the internet communities. I usually find what I need there. So mostly I don't need any help from support.
When I contact support, most of the time they provide good information and they are helpful, but sometimes they will not help. The problem is with acknowledging the need for integration support. If you call about integration between products, they might say something like "this is Cisco and we do not support this other product, we are supporting only Cisco products." Cisco is not the solution for everything, and they must know that the product integrates or gets integrated into a network. They are aware of that and should have the experience to help users integrate products when their product is involved.
So, overall I'm satisfied with technical support if I call with an issue that is related only to the Cisco product, but sometimes I'm not satisfied when an issue is related to integrating or connecting with other products.
Technical support could be better in this way.
Which solution did I use previously and why did I switch?
As I moved around between three or four companies to get better jobs and positions, all of them were using Cisco. In some places, we were using HP ProCurve switches. Having that experience previously is the reason why we went with Cisco for the network at this company. It costs more, yet we get a stable product with the most features. Cisco is more reliable, especially in a critical environment.
How was the initial setup?
For small networks, the initial setup is straightforward. You can simply connect the product to the network and it would work. But the configuration for VLANs, to configure specific ports, and to configure security, the product has a little different interface than other Cisco solutions. So the first time setup it easy. You just have to connect and it is plug-and-play. But the difference in the interface between models makes it harder to understand the version and adapt to the differences from the other types of Cisco switches. If the interface had been the same, it would have been very quick to set up.
What about the implementation team?
Actually, I did the deployment by myself. I didn't need any help or support from the vendors. If I do ever need help, I usually go to the internet and use the community and forums. In extreme cases — and very rarely — I contact the vendor directly.
What's my experience with pricing, setup cost, and licensing?
It is certainly not the least expensive product for switching, but I think it is the best and if you have the budget it is worth it.
Which other solutions did I evaluate?
I evaluated other options by my previous experience, so, in a way, we did evaluate other choices, but I had already made up my mind because of what I knew.
What other advice do I have?
Cisco is the better solution if someone is considering it and they are willing to pay for it. The product is expensive to buy. In my current position, the budget is not a problem. If other people are in a similar situation where they can afford Cisco, I recommend Cisco. If they do not have a big budget and they need to be more budget-minded, I can recommend the HP ProCurve (now HP Networking) and D-links (Ethernet Switches) as my first choice for less expensive options.
On a scale from one to ten where one is the worst and ten is the best, I would rate Cisco ethernet switches as an eight. It is not a ten because of the differences in the interface and the quality of integration support with other products.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Information Technology Executive at Akums Drugs & Pharmaceuticals Ltd.
Responsive support, stable, and scalable
Pros and Cons
- "Cisco Ethernet Switches are stable."
- "The management of the solution could improve."
What is our primary use case?
We have a local network and we have four Cisco Ethernet Switches that have 48 ports.
What needs improvement?
The management of the solution could improve.
What do I think about the stability of the solution?
Cisco Ethernet Switches are stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
Cisco technical support is good. We have a better experience because we have local support when we have some technical problems. The team support is very good.
How was the initial setup?
The setup of the solution is easy.
What's my experience with pricing, setup cost, and licensing?
The price of Cisco Ethernet Switches here in India is too high. There are other cheaper solutions available.
Which other solutions did I evaluate?
Our management has decided we should look into other solutions, and we are currently evaluating Juniper switches. We are checking the performance of the solution.
What other advice do I have?
Cisco products are good, but nowadays technology is changing, some other products are available in the market. We are checking some different products available. I'll see how the performance is and how it works on the network.
I rate Cisco Ethernet Switches a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
ICT Manager/Systems Administrator at a university with 201-500 employees
Easy to setup and easy to use with good stability
Pros and Cons
- "The installation is very straightforward."
- "Cisco could definitely work on delivering improved pricing to its customers."
What is most valuable?
We find that, mainly, stability is the solution's most valuable aspect. We normally don't have problems with the Cisco Switches.
The ease of use is also great. It's very easy to work with and navigate.
The installation is very straightforward. You can likely handle it in-house.
The scalability is very good.
We've used technical support in the past and they've been very helpful.
What needs improvement?
Pricing is always an issue when you compare Cisco to other vendors. Cisco could definitely work on delivering improved pricing to its customers.
For how long have I used the solution?
I've been using the solution for about ten years now. It's been about a decade. We've used it for a while.
What do I think about the stability of the solution?
The stability is great. Cisco is very reliable and the performance is good. There are no bugs or glitches and it doesn't crash or freeze.
What do I think about the scalability of the solution?
The solution scales well. If a company needs to expand it, it can do so with ease.
We have about 1,300 users on the product currently.
How are customer service and technical support?
You can raise a ticket via the solution's technical support. I have done that before. I've found them to be very good. They are helpful and responsive in general.
Which solution did I use previously and why did I switch?
I've worked with other networking equipment such as Aruba, Ruckus, Huawei, and even MikroTik.
How was the initial setup?
We have found the initial setup to be very easy and very straightforward. It's not too complex or overly difficult. A company shouldn't have any issues handling the process. Its implementation is quick as well. It is just a couple of minutes for the initial configuration of the circuit.
We have a team of four that can handle any deployment or maintenance tasks. They are mainly systems admins and engineers.
What about the implementation team?
I handled the implementation myself. I didn't need the assistance of an integrator or consultant at all.
What's my experience with pricing, setup cost, and licensing?
The product is not cheap. It's quite expensive when you look at it as compared to other options on the market.
You have to pay for smart account licensing when you use this product.
What other advice do I have?
We're customers and end-users. I personally do not have a business relationship with Cisco.
Currently, I'm running an iteration of Cisco IOS 15.0 on 2960 Switches.
In general, we've been quite happy with the solution and I'd rate it at a nine out of ten overall.
I'd recommend the solution to other users. It's a very good product, however, sometimes, it can be expensive.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Updated: May 2025
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