Our use cases span corporate segments, banking, and large enterprises, where we leverage Cisco Wireless WAN for its flexible deployment options and comprehensive feature set.
Head of Cisco Department at MUK
Reliable product with comprehensive support services
Pros and Cons
- "The platform's most valuable features include the internal wireless controllers, which eliminate the need for external hardware, and the flexible control options, such as virtual and hardware controllers."
- "They could reduce the product's cost of lower-tier products to make them more accessible to smaller companies."
What is our primary use case?
What is most valuable?
The platform's most valuable features include the internal wireless controllers, which eliminate the need for external hardware, and the flexible control options, such as virtual and hardware controllers. These features provide significant cost savings and scalability, making managing large and complex networks easier
What needs improvement?
They could reduce the product's cost of lower-tier products to make them more accessible to smaller companies. They must provide more cost-effective options for those with limited budgets.
Additionally, enhancements to AI-driven capabilities to improve network management and automation could benefit future releases.
What do I think about the stability of the solution?
The solution is stable and reliable. It provides consistent performance across different environments and scales.
Buyer's Guide
Cisco Wireless WAN
April 2025

Learn what your peers think about Cisco Wireless WAN. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
846,617 professionals have used our research since 2012.
What do I think about the scalability of the solution?
The product is highly scalable. It offers various options for network expansion, including internal, hardware, and virtual controllers. This scalability efficiently supports both small and large deployments.
How are customer service and support?
Cisco provides comprehensive support through various channels, including phone, email, and online resources. The team is generally helpful, though response times can vary.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup can be complex depending on the deployment scale and specific requirements. It often requires engineering expertise.
What about the implementation team?
The platform implementation typically involves vendor teams.
What's my experience with pricing, setup cost, and licensing?
Cisco products generally have high list prices, but substantial discounts are available.
Which other solutions did I evaluate?
We evaluated other solutions, but Cisco's extensive portfolio and flexible deployment options made it the most suitable choice.
What other advice do I have?
Cisco Wireless WAN is a robust solution with extensive capabilities. It's highly recommended for larger organizations or those needing advanced features. Smaller organizations should assess if the features align with their needs and budget.
Overall, I rate it a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Last updated: Sep 17, 2024
Flag as inappropriate
Consulting System Engineer at World Wide Technology
Reliable, easy to set up, and has helpful support
Pros and Cons
- "We found the initial setup to be straightforward."
- "We would like to have the lead times improved."
What is our primary use case?
The solution is primarily used for wireless connectivity.
What is most valuable?
The solution is stable and reliable.
It scales well.
We found the initial setup to be straightforward.
The support has proven itself to be helpful.
What needs improvement?
We would like to have the lead times improved. Right now, when you create a design and want to provide it to the customer, they are very late to cosign everything.
The solution is pretty expensive. We'd like to see lower pricing in the future.
For how long have I used the solution?
I've used the solution for a while. I'm not sure how long I've used it.
What do I think about the stability of the solution?
The solution is stable. We find it to be reliable. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
We can scale the solution as needed. It's not a problem.
We have more than 1,000 users on the solution.
How are customer service and support?
We've contacted support, yet not necessarily for technical issues. We have used them for other things, and they were rather helpful.
How would you rate customer service and support?
Positive
How was the initial setup?
the initial setup is quite simple and straightforward. I'd rate the experience a four out of five in terms of ease of implementation. It's not difficult.
What's my experience with pricing, setup cost, and licensing?
The cost of the licensing depends on the access point.
On the low end, the solution costs probably around $1200 to $1300 for five years. It's an expensive product.
I'd rate the product a three out of five in terms of affordability.
What other advice do I have?
We are Cisco partners.
I'd advise new users to check the documentation and go over it pretty thoroughly at the outset. It's important to read everything before you start. If you miss something, it may cause you to troubleshoot and spend more time than you need to figure things out.
I'd rate the solution eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Cisco Wireless WAN
April 2025

Learn what your peers think about Cisco Wireless WAN. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
846,617 professionals have used our research since 2012.
Coordinator of IT infrastructures at UMC Electronics Mexico
Quality devices, good switches, and very reliable
Pros and Cons
- "The devices are all of good quality."
- "The only disadvantage of Cisco is maybe the cost."
What is our primary use case?
We primarily use the solution for WiFi and for switching switches. It offers a wireless controller device and access points and switches.
What is most valuable?
It’s stable.
All the hardware, the signal, the communication between access points or switches, et cetera, is good. The devices are all of good quality.
The switches, in particular, are great. I don't remember the model, however, there is a line of Catalyst switches from Cisco - the industrial switches with 24 ports or 48 ports and a POA feature with a fiber optic port - that are great.
The quality of service is excellent.
What needs improvement?
The only disadvantage of Cisco is maybe the cost. It’s more expensive than other brands, like, for example, HP. You do have to pay for licensing yearly, which is not the case with some others. We’d like to just have a one-time payment option.
The interface could be better. When I connect to the wireless controller, the graphic or the user interface is complicated. It’s hard to understand all the models of the interface. They should work to make it easier.
For how long have I used the solution?
I’ve used the solution for two months in this current company. I’ve used it for four or five years.
What do I think about the stability of the solution?
It's very stable. The resolution is very stable. Cisco is working well. There are no bugs or glitches and it doesn't crash or freeze.
What do I think about the scalability of the solution?
It’s a scalable product.
In the future, the goal is to migrate to a new Cisco access point version. We are working on this. We have the requirement for a wireless controller, maybe, and an update only on the firmware version.
Maybe 400 people use the solution.
Which solution did I use previously and why did I switch?
I work in the other companies with Cisco and other brands as well as Aruba and HP.
How was the initial setup?
It’s an easy product to set up. It's not difficult at all.
What's my experience with pricing, setup cost, and licensing?
You do need to pay for licensing on a yearly basis. It’s a bit expensive. However, I don’t know the exact costs.
What other advice do I have?
I’m a customer.
We use the latest version of the solution.
The solution is a market leader. It works great.
I’d rate it nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Group IT Manager at a wholesaler/distributor with 10,001+ employees
Good cybersecurity, helpful support, and scales well, but documentation needs to be improved
Pros and Cons
- "The security and the capabilities of the platform are the most valuable features."
- "Documentation is an area that needs review. It should be more dynamic and it should be easier."
What is most valuable?
The security and the capabilities of the platform are the most valuable features.
Cybersecurity is very strong.
They have good authentication and authorization that is very secure for mobile users and other users as well.
What needs improvement?
Documentation is an area that needs review. It should be more dynamic and it should be easier.
The dashboarding capabilities need to be improved. I want to have all of the information on one dashboard. It should show all of the details about the Wi-Fi system, how it has helped, the architectural design, and the KPIs.
Definitely, I would like to have some modules for ML built into the platform. This is something connected with AI.
I would like more information about the user experience that should be included in the Wi-Fi process and products for every vendor.
The user experience is important, and digital experience is how we perceive Wi-Fi in the organization. It is what we would like to have also seen on the visualizations such as dashboards.
For how long have I used the solution?
I have been working with Cisco Wireless WAN for more than five years.
We are using the latest version.
What do I think about the stability of the solution?
Cisco Wireless WAN is a stable solution.
What do I think about the scalability of the solution?
It is a very scalable solution, we are using it in an organization with more than 100,000 users.
How are customer service and technical support?
I am satisfied with the technical support. They are awesome.
How was the initial setup?
The initial setup is easy for one location.
The problem is when you have a complex environment, as in global architecture. When trying to go with their cloud set up, sometimes you cannot.
Overall, it is easy to set up.
What's my experience with pricing, setup cost, and licensing?
Pricing is always a topic of discussion. I would like to see it priced fairly.
The pricing is based on how much is ordered from the vendor and what type of discount they receive.
What other advice do I have?
I would rate Cisco Wireless WAN a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
SE at The Islamia University of Bahawalpur
Helpful embedded automation, easy to manage, and high availability
Pros and Cons
- "The most valuable features of Cisco Wireless WAN are its security functionality. We have a lab environment and we have to provide different authentications to the users which are easy to manage. Additionally, there is a lot of useful automation embedded into the system."
- "There are limitations on the SSIDs that could improve. We cannot enable two ways of authenticating users on one SSID. For a number of places, we have to provide different modes of certification for the user which requires us to create another SSID for the broadcast."
What is our primary use case?
We are using Cisco Wireless WAN for wireless access to university students.
What is most valuable?
The most valuable features of Cisco Wireless WAN are its security functionality. We have a lab environment and we have to provide different authentications to the users which are easy to manage. Additionally, there is a lot of useful automation embedded into the system.
What needs improvement?
There are limitations on the SSIDs that could improve. We cannot enable two ways of authenticating users on one SSID. For a number of places, we have to provide different modes of certification for the user which requires us to create another SSID for the broadcast.
We have to enable routing from different VLANs, we have to enable DSCP for some extensions. Without it, we cannot receive a dynamic IP address for our clients. We have had to find some workaround ourselves. The problems we have been having occur when we have multiple VLANs. We are using management on the APs which have different access levels than VLANs.
For how long have I used the solution?
I have been using Cisco Wireless WAN for approximately two years.
What do I think about the stability of the solution?
The solution is highly stable.
I rate the stability of Cisco Wireless WAN a ten out of ten.
What do I think about the scalability of the solution?
Cisco Wireless WAN is a scalable solution.
We have 50,000 students using the solution. The solution is used often and we plan to increase our usage.
I rate the scalability of Cisco Wireless WAN a ten out of ten.
How are customer service and support?
There is third-party support if needed.
Which solution did I use previously and why did I switch?
I have not used other solutions other than Cisco Wireless WAN.
How was the initial setup?
The initial setup of Cisco Wireless WAN was not simple. There were a lot of steps to do to complete the process. We had some challenges during the process. However, if I was going to do the initial setup again it would be simple. The full process of implementation took approximately three hours.
We install the systems in stages, our first stage was installing the switches, and the second was the APs. Additionally, we were working on the controller during the stages.
I rate the initial setup of Cisco Wireless WAN a three out of ten.
What about the implementation team?
We did the implementation of the solution in-house by two at the controller level and a large team for the 700 APs in two different models we had to manage.
What was our ROI?
We have received a return on investment, it is worth the money we paid.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is expensive. The license is priced based on the number of APs and controllers used.
I rate the price of Cisco Wireless WAN a one out of ten.
Which other solutions did I evaluate?
I evaluated D-Link and TP-Link prior to choosing Cisco Wireless WAN.
What other advice do I have?
We use ten network administrators for the maintenance of the solution.
I would recommend this solution to others.
I rate Cisco Wireless WAN a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CEO at Ionon
Provides reliability and sustainability for our organization
Pros and Cons
- "I use Cisco because of its reliability."
- "It can be complicated to configure the solution."
What is our primary use case?
We use Cisco Wireless WAN for the network in our office. The solution is deployed on-premises.
There are currently 20 people who use this solution in my organization. They're technical staff and salespeople.
What is most valuable?
I use Cisco because of its reliability.
What needs improvement?
The price could be improved. It can be complicated to configure the solution.
In the next release, it could be more user-friendly.
For how long have I used the solution?
I have used this solution for 10 years.
What do I think about the stability of the solution?
It's very stable. I would rate the stability as nine out of ten.
What do I think about the scalability of the solution?
It's scalable. I would rate the scalability as eight out of ten.
Which solution did I use previously and why did I switch?
We previously used Linksys. We switched to Cisco because of its sustainability and expandability.
How was the initial setup?
Normal installation isn't complex. Installation takes a couple of hours.
One person is needed for maintenance.
What about the implementation team?
Implementation was done in-house.
What's my experience with pricing, setup cost, and licensing?
The total cost of the solution was about $6,000.
What other advice do I have?
I would rate this solution as eight out of ten. I wouldn't give it 10 out of 10 because the price is high and the solution can be complicated.
I would recommend it to those who are interested in using it.
There's a lot of advice and information on the internet. Some of it may be incorrect, so you just have to try it and see.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Network Technical Manager at KPMG
Reasonably priced solution with good security monitoring and management
Pros and Cons
- "The most valuable features are CleanAir, Rogue Detection, and the auto-calculation of RF."
- "There are a number of areas for improvement in Cisco Wireless WAN, including sensitive applications which face issues on wireless stuff and difficulty troubleshooting."
What is most valuable?
The most valuable features are CleanAir, Rogue Detection, and the auto-calculation of RF.
What needs improvement?
There are a number of areas for improvement in Cisco Wireless WAN, including sensitive applications which face issues on wireless stuff and difficulty troubleshooting. In the next release, Cisco should include more troubleshooting features, especially for sensitive applications like Teams and other voice and video applications. There should be easy ways to analyze the wireless network to find where the problem is.
For how long have I used the solution?
I've been using this solution for eight years.
What do I think about the stability of the solution?
Wireless networks are never stable because they're always impacted by multiple reasons.
What do I think about the scalability of the solution?
Cisco Wireless WAN is scalable.
How are customer service and support?
Cisco's technical support is good - you get instant support, and most of the engineers are good and highly skilled (though not all, so some cases can take longer).
How was the initial setup?
The initial setup is simple for enterprise users, but it's very complex for DYOD and guest networks.
What's my experience with pricing, setup cost, and licensing?
Cisco's pricing is reasonable.
What other advice do I have?
Cisco Wireless WAN is most suitable for enterprise companies. Before choosing this solution, remember that there are other good solutions, including Aruba and Ruckus, so you should explore which solution is best for your organization. I would give Cisco Wireless WAN a rating of eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
It has a good GUI, and it's fast and easy to configure
Pros and Cons
- "Cisco wireless is stable, easy to use, and simple to configure. They have an outstanding GUI."
- "You cannot go to different versions or different access points. 9115s cannot interact with 9120s, and 9130s can interact with 9115s. You can add or remove as many subordinates as you want."
What is our primary use case?
We use Cisco Wireless WAN 9115s and 9130s. Two are controllers, and the rest, subordinates.
What is most valuable?
Cisco wireless is stable, easy to use, and simple to configure. They have an outstanding GUI.
What do I think about the scalability of the solution?
You cannot go to different versions or different access points. 9115s cannot interact with 9120s, and 9130s can interact with 9115s. You can add or remove as many subordinates as you want. It's not an issue. It's completely logical.
How are customer service and support?
Cisco support is fantastic. They're knowledgeable and responsive.
How was the initial setup?
Setting up Cisco Wireless is extremely easy. I'm doing one right now, and it usually takes between 15 and 20 minutes.
What other advice do I have?
I rate Cisco Wireless WAN nine out of 10. You need to read the documentation carefully when implementing it because you have to go through a step-by-step configuration. Upgrading can be done in two ways: HTTP from the desktop or TFTP. HTTP is extremely easy. You connect with a console cable and do it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Buyer's Guide
Download our free Cisco Wireless WAN Report and get advice and tips from experienced pros
sharing their opinions.
Updated: April 2025
Product Categories
Wireless WANPopular Comparisons
Ubiquiti Wireless
Cambium Networks Wireless WAN
Fortinet FortiExtender
Buyer's Guide
Download our free Cisco Wireless WAN Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions: