No more typing reviews! Try our Samantha, our new voice AI agent.
Real User
Jan 31, 2023
Provides reliability and sustainability for our organization
Pros and Cons
  • "I use Cisco because of its reliability."
  • "It can be complicated to configure the solution."

What is our primary use case?

We use Cisco Wireless WAN for the network in our office. The solution is deployed on-premises.

There are currently 20 people who use this solution in my organization. They're technical staff and salespeople. 

What is most valuable?

I use Cisco because of its reliability.

What needs improvement?

The price could be improved. It can be complicated to configure the solution.

In the next release, it could be more user-friendly.

For how long have I used the solution?

I have used this solution for 10 years.

Buyer's Guide
Cisco Wireless WAN
August 2026
Learn what your peers think about Cisco Wireless WAN. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
908,834 professionals have used our research since 2012.

What do I think about the stability of the solution?

It's very stable. I would rate the stability as nine out of ten.

What do I think about the scalability of the solution?

It's scalable. I would rate the scalability as eight out of ten.

Which solution did I use previously and why did I switch?

We previously used Linksys. We switched to Cisco because of its sustainability and expandability.

How was the initial setup?

Normal installation isn't complex. Installation takes a couple of hours.

One person is needed for maintenance.

What about the implementation team?

Implementation was done in-house.

What's my experience with pricing, setup cost, and licensing?

The total cost of the solution was about $6,000.

What other advice do I have?

I would rate this solution as eight out of ten. I wouldn't give it 10 out of 10 because the price is high and the solution can be complicated.

I would recommend it to those who are interested in using it. 

There's a lot of advice and information on the internet. Some of it may be incorrect, so you just have to try it and see.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Md Manirul Islam - PeerSpot reviewer
Assistant general manager at Beximcocomputers
Real User
Jan 5, 2023
Useful dashboards, secure, and good support
Pros and Cons
  • "The most valuable features of Cisco Wireless WAN are the dashboards, security functionality, and Cisco DNA center. The way the solution has integrated within the fabric of the environment with automation is very good."
  • "The setup of Cisco Wireless WAN needs an expert. You need someone with experience to be able to work with Cisco Wireless solutions. It took approximately one to two weeks to implement the solution."

What is our primary use case?

Cisco Wireless WAN works well in an enterprise environment.

What is most valuable?

The most valuable features of Cisco Wireless WAN are the dashboards, security functionality, and Cisco DNA center. The way the solution has integrated within the fabric of the environment with automation is very good.

What needs improvement?

Cisco Wireless WAN could improve the wireless environment visibility. For example, the information regarding bandwidth use, conditions of the network, and application visibility.

For how long have I used the solution?

I have been using Cisco Wireless WAN for approximately five years. 

What do I think about the stability of the solution?

The stability of Cisco Wireless WAN is good.

What do I think about the scalability of the solution?

Cisco Wireless WAN is a scalable solution. You are able to purchase as many licenses as required.

I have worked with this solution in large environments. We have had clients with approximately 2,000 users.

How are customer service and support?

The support from Cisco is good.

Which solution did I use previously and why did I switch?

I have used Aruba Wireless.

How was the initial setup?

The setup of Cisco Wireless WAN needs an expert. You need someone with experience to be able to work with Cisco Wireless solutions. It took approximately one to two weeks to implement the solution.

What about the implementation team?

The implementation of Cisco Wireless WAN will need at least a field engineer to do the configuration of the appliance.

What's my experience with pricing, setup cost, and licensing?

The license is not subscription-based.

What other advice do I have?

I rate Cisco Wireless WAN a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Cisco Wireless WAN
August 2026
Learn what your peers think about Cisco Wireless WAN. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
908,834 professionals have used our research since 2012.
Senior Network Technician at a insurance company with 51-200 employees
Real User
Nov 27, 2022
Issue-free with helpful support and good reliability
Pros and Cons
  • "We never had any issues with it; it just gives you the ability to use it around the office without being tied up to an actual physical connection."
  • "A lot of the time, for users, it comes down to pricing. Many would like to see it be a bit less costly."

What is our primary use case?

We just basically use it for wireless throughout our office space.

What is most valuable?

We never had any issues with it. I can't really say that I had any issues or didn't like the product.

It just gives you the ability to use it around the office without being tied up to an actual physical connection.

The initial setup is pretty straightforward. 

I've found the solution to be very reliable. 

The solution can scale. 

Technical support is helpful.

The pricing is pretty reasonable. 

What needs improvement?

I cannot recall any areas of improvement. 

A lot of the time, for users, it comes down to pricing. Many would like to see it be a bit less costly. 

What do I think about the stability of the solution?

I've had zero issues with the stability of the product. It doesn't crash or freeze. It's reliable. There are no bugs or glitches. 

What do I think about the scalability of the solution?

It is scalable.

How are customer service and support?

Cisco offers very responsive technical support. They are helpful. 

How was the initial setup?

The product's initial setup is pretty straightforward. It's one of the things that you set up, and you don't really touch after. You set it up, and basically, you don't worry about it.

What's my experience with pricing, setup cost, and licensing?

We but the equipment. There is no monthly or annual licensing. 

The pricing is okay. They offer pretty competitive pricing. 

Which other solutions did I evaluate?

We're currently a Cisco shop, and we were thinking about possibly looking into different firewall vendors next year to get an opinion on the different technologies on their next-generation firewalls, just to see what made the most sense as far as comparing different vendors.

We looked at one point, at Fortinet. It is a good platform. I would definitely try to switch to Fortinet if I can. The whole platform pricing standpoint from Fortinet is good. It's a possibility that on our end, we might be switching over to them. Apples to apples, Cisco and Fortinet are very similar and both are quite good. 

What other advice do I have?

I'm a customer and end-user. 

I'd rate the solution ten out of ten. I've never had any issues with the product. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Evans Choge - PeerSpot reviewer
Network and Security Administrator at Jambopay
Real User
Oct 30, 2022
Helps us in setting up a wireless source for our clients to connect to the VPNs and our data centers
Pros and Cons
  • "The solution also allows us to increase the power when it's too low."
  • "Our primary use case for this solution is setting up a wireless source for our clients to connect to the VPNs and our data centers."
  • "The firewall integration is not great and should be improved."

What is our primary use case?

Our primary use case for this solution is setting up a wireless source for our clients to connect to the VPNs and our data centers.

What is most valuable?

We have found the ability to easily increase power valuable. The solution also allows us to increase the power when it's too low.

What needs improvement?

The firewall integration is not great and should be improved.

For how long have I used the solution?

We have been using this solution for three years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution is scalable. There are approximately 70 people using it in our organization. 

How are customer service and support?

We do not have experience with customer service and support because we have not had issues.

How was the initial setup?

The initial setup was straightforward, and deployment took five hours.

What about the implementation team?

We implemented the solution in-house, and approximately three people are required for implementation.

What other advice do I have?

I rate this solution an eight out of ten. I recommend the solution to new users.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Cuong Ngo - PeerSpot reviewer
Services Director at a tech vendor with 10,001+ employees
Real User
Oct 12, 2022
Runs well, offers good connectivity, and is reliable
Pros and Cons
  • "It runs well, without issue."
  • "The solution has improved the customer experience, which has helped improve the organization by allowing customers to access the corporate network with ease and get the resources they need even if they are moving around the office."
  • "It can be complex to set up."

What is our primary use case?

We primarily use the solution for wireless connectivity for corporate. 

How has it helped my organization?

The solution has improved the customer experience, which has helped improve the organization. Customers can access the corporate network with ease and get the resources they need even if they are moving around the office. They easily connect to the WiFi without issue.

What is most valuable?

The SSID feature is quite good. 

It runs well, without issue.

Users can easily move around the office and stay connected. 

The solution is stable. It offers good performance. 

We can scale the product.

Cisco has a very good reputation and offers pretty good pricing. 

What needs improvement?

We would like to see additional data and security. We'd like to see them maintain integration between SD-WAN and Cisco ISE and for them to improve the security factor for the customer.

It can be complex to set up. 

They need to build a more comprehensive solution around the WLAN controller. 

For how long have I used the solution?

I've been using the solution for more than ten years. 

What do I think about the stability of the solution?

The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

It's easily scalable. That's not a problem at all. 

How are customer service and support?

Technical support is okay. They can solve issues, however, the response time can be long. 

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is complex. You need to have a high skill set when dealing with Cisco. It's not meant to be done by non-technical users. 

The product does not require a lot of maintenance. It's very minimal.

What's my experience with pricing, setup cost, and licensing?

While I can't remember the exact pricing, it's not overly expensive. 

What other advice do I have?

We are a partner with Cisco for networking and security.

I'm working with the latest version of the solution. 

Cisco maintains a good relationship with its customers. They have a very good reputation on the market.

I'd recommend the solution to others. 

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Hameed Ullah - PeerSpot reviewer
Enterprise data network expert at SIH Islamabad, Pakistan
Real User
Oct 11, 2022
It's stable controller-based solution for a medium-sized office environment
Pros and Cons
  • "The initial setup is straightforward, and you need to spend around six to 10 weeks to set up one controller."
  • "If budget weren't an issue, I would highly recommend Cisco."
  • "We feel that Cisco is quite expensive, so we're looking for a reasonable alternative. We are considering Aruba and some other brands that are less expensive. Cisco works fine, but the issue is the annual licensing and support costs."

What is our primary use case?

We needed a controller-based wireless solution for a medium-sized office environment that can support six to 10 APs. We have around 35 users in our office.

For how long have I used the solution?

We have been using Cisco Wireless for four years.

What do I think about the stability of the solution?

Cisco Wireless is a stable product.

What do I think about the scalability of the solution?

Cisco Wireless is scalable.

How was the initial setup?

The initial setup is straightforward, and you need to spend around six to 10 weeks to set up one controller. We have two managers and around six to 10 technical guys for maintenance.

What about the implementation team?

We could deploy it without outside help because we have technical expertise.

What's my experience with pricing, setup cost, and licensing?

We feel that Cisco is quite expensive, so we're looking for a reasonable alternative. We are considering Aruba and some other brands that are less expensive. Cisco works fine, but the issue is the annual licensing and support costs. 

What other advice do I have?

I rate Cisco Wireless WAN eight out of 10. If budget weren't an issue, I would highly recommend Cisco.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Consultant at Lifeline IT
Real User
Sep 1, 2022
Complex to deploy and the technical support is poor, although the coverage is good
Pros and Cons
  • "The most valuable features are coverage and reliability."
  • "The initial setup and deployment should be easier."
  • "In summary, this is not a product that I recommend."

What is our primary use case?

We primarily use this product to provide general wireless network access.

What is most valuable?

The most valuable features are coverage and reliability.

What needs improvement?

The initial setup and deployment should be easier.

The technical support needs to be improved.

For how long have I used the solution?

I have been working with Cisco Wireless WAN for between five and six years.

What do I think about the stability of the solution?

This is a fairly stable wireless solution.

What do I think about the scalability of the solution?

This product is scalable, although we have no plans to increase our usage at the moment. We currently have 300 users.

How are customer service and support?

I would rate the technical support a two out of five. It is an area that should be improved, in all aspects.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have used other similar products in the past, including HPE Wireless WAN and Ubiquity Wireless, but this Cisco product is one that the client already had in place.

How was the initial setup?

The initial setup is complex, and I can't recall how long it took to deploy.

What about the implementation team?

We installed it in-house. We have a team of three or four engineers that are responsible for maintenance.

What's my experience with pricing, setup cost, and licensing?

We pay the licensing fees on a yearly basis.

What other advice do I have?

In summary, this is not a product that I recommend.

I would rate this solution a five out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Bram Cuppens - PeerSpot reviewer
Network Administrator at UC Leuven-Limburg
Real User
Jul 13, 2022
Easy to implement and onboard people with good reliability
Pros and Cons
  • "The implementations are easy."
  • "The most valuable aspect of the solution is its fast transition."
  • "The pricing is a bit high."
  • "The licensing costs are a bit on the high side. The licensing of Cisco is pretty high, especially in comparison to other options, such as Aruba."

What is our primary use case?

We just deliver wireless coverage, general and specific, for auditoriums and stuff like that.

What is most valuable?

The most valuable aspect of the solution is its fast transition.

It’s a stable solution.

The product is scalable.

The implementations are easy.

There’s an easy onboarding process for non-native users.

What needs improvement?

When you have a question related to support, getting direct or faster access to someone technical would be ideal.

The pricing is a bit high.

For how long have I used the solution?

I’ve used the solution for about 15 years.

What do I think about the stability of the solution?

The solution is very stable. There are no bugs or glitches. It doesn’t crash or freeze. It’s reliable.

What do I think about the scalability of the solution?

The product can scale quite well.

Perhaps we made the right decision as we knew beforehand how much we needed to use through bandwidth, number of users, and number of VPs. We did our homework. We knew which product type/model we had to buy and deploy. That ensures that scaling is easy.

We might have 2,000 to 3,000 users on the solution, depending on the day. They are mostly students.

We likely will expand usage. We're running the next wave of installing extra eight pieces for delivering more coverage, and in a way also more bandwidth or throughput.

How are customer service and support?

Technical support should be faster and more accessible.

Which solution did I use previously and why did I switch?

I've also used, for example, Aruba.

How was the initial setup?

The initial setup is very straightforward. It’s not difficult to set up.

I’d rate the solution a two out of five in terms of ease of use with one being the easiest and five being difficult.

What about the implementation team?

The first setup was done in-house. And over the years we had some external consultancy, however, the main setup was done in-house.

What's my experience with pricing, setup cost, and licensing?

The licensing costs are a bit on the high side.

I’d rate the solution a 3.5 out of five in terms of how expensive it is, with five being the most expensive. The licensing of Cisco is pretty high, especially in comparison to other options, such as Aruba.

What other advice do I have?

I’d advise those considering the solution to go onto the internet and find as much documentation about the solution as you can.

I’d rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
TelkomFlexi Representative Office Manager at Telekomunikasi Indonesia
Real User
Jun 22, 2022
Offers good network management and control options, in a highly scalable and stable solution
Pros and Cons
  • "The network management is good. We use it to control access, channels, and phones and limit bandwidth."
  • "Cisco provides a good product, the stability and reliability are there but it's very expensive."
  • "I hope Cisco can improve the capacity to service a high density of users in a small area, as currently we have difficulties with this."

What is our primary use case?

Our primary use for the solution is providing internet access points for our customers, we are a Wi-Fi management service.

What is most valuable?

The network management is good. We use it to control access, channels, and phones and limit bandwidth.

What needs improvement?

They can provide more user-friendly control. It would be good to see an easier to manage common control line. An improved web UI could allow everything to be controlled from the website. 

I hope Cisco can improve the capacity to service a high density of users in a small area, as currently we have difficulties with this.

For how long have I used the solution?

I've been using the solution for over five years. 

What do I think about the stability of the solution?

The solution is very stable. 

What do I think about the scalability of the solution?

We have an access point that provides service for 20 to 25,000 customers, and we use ten staff for deployment and maintenance. 

How are customer service and support?

We have local Cisco-authorized support here in Indonesia, and I would rate them an eight out of ten. 

How would you rate customer service and support?

Positive

How was the initial setup?

We found the initial setup to be complex, sometimes we have difficulty providing wireless internet access, as it can be difficult to choose an access point that can handle a high density of users. 

We can complete a setup in one or two days for a building, but sometimes we have to implement an outdoor access point, which can take longer.  

What was our ROI?

I would rate the solution four out of five in terms of ROI.

What's my experience with pricing, setup cost, and licensing?

I don't know the exact cost as I'm only on the technical side, but I do know this solution is very expensive. With one being the most expensive and five being affordable, I would give Cisco a two out of five. 

We have to pay for upgrades and for customer service. 

What other advice do I have?

I rate this solution an eight out of ten. 

Cisco provides a good product, the stability and reliability are there but it's very expensive. Competitors deliver solutions that are more affordable and almost as good. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
ANKIT GAJJAR - PeerSpot reviewer
IT Project Manager at CPS TECHNOLOGIES
Reseller
Top 5
Jun 17, 2022
Reliable with good manageability and control
Pros and Cons
  • "Technical support was helpful."
  • "The manageability and control are excellent."
  • "It needs to increase its strength in capacity. We'd like to cover more areas for WiFi accessibility."

What is most valuable?

The manageability and control are excellent. 

It is stable.

The solution scales well. 

We didn't have any issues setting it up.

Technical support was helpful. 

What needs improvement?

It needs to increase its strength in capacity. We'd like to cover more areas for WiFi accessibility.

For how long have I used the solution?

We've been using the solution for more than ten years. It's been a long time. 

What do I think about the stability of the solution?

The stability has been good. there are no bugs or glitches and we haven't had issues with it crashing or freezing. It's reliable. 

What do I think about the scalability of the solution?

The solution can scale if a company needs it to expand. 

We do want to expand usage. We're looking into 2025 already and are looking for what will meet our future requirements. 

How are customer service and support?

Technical support has been good. We are satisfied with the level of support we receive. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We've always used Cisco. We've used Cisco for a long time. However, we are looking for something that offers more features and more options. If that's Cisco, great, if that's something else, we are open to it. 

We also used Aruba and Ubiquiti in the past.

How was the initial setup?

It's an easy initial setup. The process is straightforward. 

What was our ROI?

We have not witnessed any ROI.

What other advice do I have?

We are a Cisco partner. 

This is a good product and we've had no issues with it. 

I'd rate the solution eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Cisco Wireless WAN Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2026
Product Categories
Wireless WAN
Buyer's Guide
Download our free Cisco Wireless WAN Report and get advice and tips from experienced pros sharing their opinions.