Cisco Wireless WAN Reviews

We just basically use it for wireless throughout our office space.

We never had any issues with it. I can't really say that I had any issues or didn't like the product.

It just gives you the ability to use it around the office without being tied up to an actual physical connection.

The initial setup is pretty straightforward. 

I've found the solution to be very reliable. 

The solution can scale. 

Technical support is helpful.

The pricing is pretty reasonable. 

I cannot recall any areas of improvement. 

A lot of the time, for users, it comes down to pricing. Many would like to see it be a bit less costly. 

I've had zero issues with the stability of the product. It doesn't crash or freeze. It's reliable. There are no bugs or glitches. 

It is scalable.

Cisco offers very responsive technical support. They are helpful. 

The product's initial setup is pretty straightforward. It's one of the things that you set up, and you don't really touch after. You set it up, and basically, you don't worry about it.

We but the equipment. There is no monthly or annual licensing. 

The pricing is okay. They offer pretty competitive pricing. 

We're currently a Cisco shop, and we were thinking about possibly looking into different firewall vendors next year to get an opinion on the different technologies on their next-generation firewalls, just to see what made the most sense as far as comparing different vendors.

We looked at one point, at Fortinet. It is a good platform. I would definitely try to switch to Fortinet if I can. The whole platform pricing standpoint from Fortinet is good. It's a possibility that on our end, we might be switching over to them. Apples to apples, Cisco and Fortinet are very similar and both are quite good. 

I'm a customer and end-user. 

I'd rate the solution ten out of ten. I've never had any issues with the product. 

Our primary use case for this solution is setting up a wireless source for our clients to connect to the VPNs and our data centers.

We have found the ability to easily increase power valuable. The solution also allows us to increase the power when it's too low.

The firewall integration is not great and should be improved.

We have been using this solution for three years.

The solution is very stable.

The solution is scalable. There are approximately 70 people using it in our organization. 

We do not have experience with customer service and support because we have not had issues.

The initial setup was straightforward, and deployment took five hours.

We implemented the solution in-house, and approximately three people are required for implementation.

I rate this solution an eight out of ten. I recommend the solution to new users.

We primarily use the solution for wireless connectivity for corporate. 

The solution has improved the customer experience, which has helped improve the organization. Customers can access the corporate network with ease and get the resources they need even if they are moving around the office. They easily connect to the WiFi without issue.

The SSID feature is quite good. 

It runs well, without issue.

Users can easily move around the office and stay connected. 

The solution is stable. It offers good performance. 

We can scale the product.

Cisco has a very good reputation and offers pretty good pricing. 

We would like to see additional data and security. We'd like to see them maintain integration between SD-WAN and Cisco ISE and for them to improve the security factor for the customer.

It can be complex to set up. 

They need to build a more comprehensive solution around the WLAN controller. 

I've been using the solution for more than ten years. 

The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. 

It's easily scalable. That's not a problem at all. 

Technical support is okay. They can solve issues, however, the response time can be long. 

Neutral

The initial setup is complex. You need to have a high skill set when dealing with Cisco. It's not meant to be done by non-technical users. 

The product does not require a lot of maintenance. It's very minimal.

While I can't remember the exact pricing, it's not overly expensive. 

We are a partner with Cisco for networking and security.

I'm working with the latest version of the solution. 

Cisco maintains a good relationship with its customers. They have a very good reputation on the market.

I'd recommend the solution to others. 

I'd rate the solution eight out of ten.

We use this solution for our campus network. I work for the university's IT team, so we use it for the faculties, administrative buildings, and labs. We're very happy with it.

The solution is deployed on-premises.

We're using the latest version.

It's a small feature, but Cisco allows me to see access points with blinking lights. This shows me which access point is which.

For example, sometimes we have more than 100 access points, and the company that did the set up unfortunately didn't document it well, so that can be a problem.

The dashboard is wonderful. It's very user friendly.

The price could be better. It's too high.

It's also hard to get the product because of climate problems.

I have been using this solution for a year and a half.

It's very stable. In comparison, Extreme's stability is not good. We do speed tests, and with Cisco, we can get 700 megabits per second.

It's very scalable. 

The solution was already set up, so we didn't need a lot of technical support.

If we need help, we can call them directly. We don't need to open a ticket.

I have dealt with Extreme Wireless, especially Extreme IQ Cloud. Compared to Extreme, Cisco is way ahead.

It's very easy to deploy. I like Cisco's dashboard. I think it's more user friendly than the Extreme dashboard.

Extreme is easy to deploy, and management is very nice, but the performance isn't good so far. We are using the essential license now, not the pilot license, which is the advanced feature license. When we get the pilot license, I don't know if my mind will change, but for now the performance is way better in Cisco.

When I'm deploying Extreme, it's hard to get information from the internet. I'm not talking about the support from the company. 

With Cisco products, there's a ton of information on YouTube, in Cisco documentation, and on Cisco's website. With Extreme, I couldn't get that information.  

With the same infrastructure, switches, logical topology, and physical topology, Extreme's performance isn't very good. It might be because of the license. When I talk with the company, they say, "If you don't have the Extreme pilot license, you can't get high balances." 

For example, you can only get 150 megabits. It's like one channel at a time. They say that when we install the license, we'll get higher balances, but we haven't experienced that yet. We are waiting for the installation to complete, and then we'll get the license.

Cisco's performance is much better.

I also have experience with Huawei. Cisco's deployment is much better in comparison.

The solution was set up before I started working on it, so I continue to deploy it. 

Compared to Extreme, it doesn't take a lot of time to deploy. We have more than 1,000 access points. It takes about several hours to deploy. It's quick to install.

The price is too high. The licensing is on a yearly basis. 

The price was built in with the total price of the access points. We bought other products, like cable covers, and some switches, so I don't know the exact price for the licenses.

The price of Cisco is twice as high as Extreme because of the exchange rate in Turkey. At the time, our currency decreased catastrophically against the dollar.

I would rate this solution nine out of ten.

We primarily use the solution for WiFi and for switching switches. It offers a wireless controller device and access points and switches.

It’s stable.

All the hardware, the signal, the communication between access points or switches, et cetera, is good. The devices are all of good quality.

The switches, in particular, are great. I don't remember the model, however, there is a line of Catalyst switches from Cisco - the industrial switches with 24 ports or 48 ports and a POA feature with a fiber optic port - that are great.

The quality of service is excellent.

The only disadvantage of Cisco is maybe the cost. It’s more expensive than other brands, like, for example, HP. You do have to pay for licensing yearly, which is not the case with some others. We’d like to just have a one-time payment option.

The interface could be better. When I connect to the wireless controller, the graphic or the user interface is complicated. It’s hard to understand all the models of the interface. They should work to make it easier.

I’ve used the solution for two months in this current company. I’ve used it for four or five years.

It's very stable. The resolution is very stable. Cisco is working well. There are no bugs or glitches and it doesn't crash or freeze. 

It’s a scalable product.

In the future, the goal is to migrate to a new Cisco access point version. We are working on this. We have the requirement for a wireless controller, maybe, and an update only on the firmware version.

Maybe 400 people use the solution.

I work in the other companies with Cisco and other brands as well as Aruba and HP.

It’s an easy product to set up. It's not difficult at all. 

You do need to pay for licensing on a yearly basis. It’s a bit expensive. However, I don’t know the exact costs.

I’m a customer.

We use the latest version of the solution.

The solution is a market leader. It works great.

I’d rate it nine out of ten.

We just deliver wireless coverage, general and specific, for auditoriums and stuff like that.

The most valuable aspect of the solution is its fast transition.

It’s a stable solution.

The product is scalable.

The implementations are easy.

There’s an easy onboarding process for non-native users.

When you have a question related to support, getting direct or faster access to someone technical would be ideal.

The pricing is a bit high.

I’ve used the solution for about 15 years.

The solution is very stable. There are no bugs or glitches. It doesn’t crash or freeze. It’s reliable.

The product can scale quite well.

Perhaps we made the right decision as we knew beforehand how much we needed to use through bandwidth, number of users, and number of VPs. We did our homework. We knew which product type/model we had to buy and deploy. That ensures that scaling is easy.

We might have 2,000 to 3,000 users on the solution, depending on the day. They are mostly students.

We likely will expand usage. We're running the next wave of installing extra eight pieces for delivering more coverage, and in a way also more bandwidth or throughput.

Technical support should be faster and more accessible.

I've also used, for example, Aruba.

The initial setup is very straightforward. It’s not difficult to set up.

I’d rate the solution a two out of five in terms of ease of use with one being the easiest and five being difficult.

The first setup was done in-house. And over the years we had some external consultancy, however, the main setup was done in-house.

The licensing costs are a bit on the high side.

I’d rate the solution a 3.5 out of five in terms of how expensive it is, with five being the most expensive. The licensing of Cisco is pretty high, especially in comparison to other options, such as Aruba.

I’d advise those considering the solution to go onto the internet and find as much documentation about the solution as you can.

I’d rate the solution an eight out of ten.

Our primary use for the solution is providing internet access points for our customers, we are a Wi-Fi management service.

The network management is good. We use it to control access, channels, and phones and limit bandwidth.

They can provide more user-friendly control. It would be good to see an easier to manage common control line. An improved web UI could allow everything to be controlled from the website. 

I hope Cisco can improve the capacity to service a high density of users in a small area, as currently we have difficulties with this.

I've been using the solution for over five years. 

The solution is very stable. 

We have an access point that provides service for 20 to 25,000 customers, and we use ten staff for deployment and maintenance. 

We have local Cisco-authorized support here in Indonesia, and I would rate them an eight out of ten. 

Positive

We found the initial setup to be complex, sometimes we have difficulty providing wireless internet access, as it can be difficult to choose an access point that can handle a high density of users. 

We can complete a setup in one or two days for a building, but sometimes we have to implement an outdoor access point, which can take longer.  

I would rate the solution four out of five in terms of ROI.

I don't know the exact cost as I'm only on the technical side, but I do know this solution is very expensive. With one being the most expensive and five being affordable, I would give Cisco a two out of five. 

We have to pay for upgrades and for customer service. 

I rate this solution an eight out of ten. 

Cisco provides a good product, the stability and reliability are there but it's very expensive. Competitors deliver solutions that are more affordable and almost as good. 

The manageability and control are excellent. 

It is stable.

The solution scales well. 

We didn't have any issues setting it up.

Technical support was helpful. 

It needs to increase its strength in capacity. We'd like to cover more areas for WiFi accessibility.

We've been using the solution for more than ten years. It's been a long time. 

The stability has been good. there are no bugs or glitches and we haven't had issues with it crashing or freezing. It's reliable. 

The solution can scale if a company needs it to expand. 

We do want to expand usage. We're looking into 2025 already and are looking for what will meet our future requirements. 

Technical support has been good. We are satisfied with the level of support we receive. 

Positive

We've always used Cisco. We've used Cisco for a long time. However, we are looking for something that offers more features and more options. If that's Cisco, great, if that's something else, we are open to it. 

We also used Aruba and Ubiquiti in the past.

It's an easy initial setup. The process is straightforward. 

We have not witnessed any ROI.

We are a Cisco partner. 

This is a good product and we've had no issues with it. 

I'd rate the solution eight out of ten. 

The most valuable features are CleanAir, Rogue Detection, and the auto-calculation of RF.

There are a number of areas for improvement in Cisco Wireless WAN, including sensitive applications which face issues on wireless stuff and difficulty troubleshooting. In the next release, Cisco should include more troubleshooting features, especially for sensitive applications like Teams and other voice and video applications. There should be easy ways to analyze the wireless network to find where the problem is. 

I've been using this solution for eight years.

Wireless networks are never stable because they're always impacted by multiple reasons.

Cisco Wireless WAN is scalable.

Cisco's technical support is good - you get instant support, and most of the engineers are good and highly skilled (though not all, so some cases can take longer).

The initial setup is simple for enterprise users, but it's very complex for DYOD and guest networks.

Cisco's pricing is reasonable.

Cisco Wireless WAN is most suitable for enterprise companies. Before choosing this solution, remember that there are other good solutions, including Aruba and Ruckus, so you should explore which solution is best for your organization. I would give Cisco Wireless WAN a rating of eight out of ten.

We are using Cisco Wireless WAN for our branch WAN connectivity. We use it for wireless. It's the heart of the networking of our enterprise.

Cisco Wireless WAN's most valuable feature is it is robust.

The price of Cisco Wireless WAN could improve, it is expensive.

I have used Cisco Wireless WAN for approximately 10 years.

Cisco Wireless WAN is stable.

The scalability of Cisco Wireless WAN is good.

We have approximately 200,000 users using this solution. We have no plan to increase the number of users.

The technical support for Cisco Wireless WAN is good.

I have used other solutions previously.

The initial setup of Cisco Wireless WAN is straightforward.

The time it takes for the implementation of the solution depends on the solution you are deploying. The wireless controllers take a couple of hours, switches are fairly quick, and data center switches could take a few hours. With routers, it takes a few hours depending on the requirement, the location, and the type of connection, it varies between one hour to eight hours.

I used a consultant for the deployment of Cisco Wireless WAN.

We have approximately 20 engineers that support the solution.

The cost of Cisco Wireless WAN is expensive. There is an annual subscription to use the solution.

I rate Cisco Wireless WAN a nine out of ten.