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reviewer1559886 - PeerSpot reviewer
Principal Engineer at a tech services company with 501-1,000 employees
Real User
Top 20
Nov 8, 2024
Enhanced reliability and authentication with room for licensing improvements
Pros and Cons
  • "Wireless assurance has significantly improved network reliability."
  • "There needs to be an adjustment in subscription licenses and their pricing."

What is our primary use case?

I am a solutions architect primarily dealing with networking and security matters. I recommend Cisco Wireless WAN to customers, particularly larger businesses.

What is most valuable?

Wireless assurance has significantly improved network reliability. Additionally, certificate-based authentication has been critical for my customers' operations.

What needs improvement?

There needs to be an adjustment in subscription licenses and their pricing. Buying the hardware and then managing Cisco renewals incurs a CapEx and also a yearly OpEx expense, which causes a struggle.

For how long have I used the solution?

I have been using Cisco Wireless WAN for a long time, approximately ten years.

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Cisco Wireless WAN
September 2026
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What do I think about the stability of the solution?

I'd rate the product nine out of ten for stability.

What do I think about the scalability of the solution?

The solution is scalable and adapts well to scaling needs as businesses grow.

How are customer service and support?

The technical support by Cisco is very good. We have no issues with it.

What's my experience with pricing, setup cost, and licensing?

Cisco Wireless WAN can be competitive in terms of pricing but may also be a bit pricey at times. The main issue is the license renewals and subscriptions, which can be expensive.

Which other solutions did I evaluate?

There are many competitors like HP with Aruba and Juniper. Huawei or other Chinese companies provide options, and Fortinet also has access points.

What other advice do I have?

I generally recommend Cisco Wireless WAN to other businesses except for small business owners due to the cost factor. They could consider other cost-effective products. It would be beneficial to see more AI integration in troubleshooting and network visibility.

I'd rate the solution eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Eduard Otto - PeerSpot reviewer
Senior Technical Consultant at PROMOS consult
Real User
Apr 26, 2023
A very stable wireless LAN solution
Pros and Cons
  • "I like that it's a very stable solution."
  • "The price could be better."

What is our primary use case?

We use Cisco Wireless WAN to provide wireless WAN for our company.

What is most valuable?

I like that it's a very stable solution.

What needs improvement?

The price could be better.

For how long have I used the solution?

I have been using Cisco Wireless WAN for more than four years.

What do I think about the stability of the solution?

Cisco Wireless WAN is very stable.

What do I think about the scalability of the solution?

I think we used the smallest controller hardware solution, which was more than enough for us. But it's not scalable. It's okay because we don't have more access points.

How was the initial setup?

The initial setup is straightforward. The initial deployment takes me about a day. We have to first set up the controller because it's a controller-based solution and then add access points from them. This will be determined automatically. The configuration is based on the controller and will be pushed to the access points automatically after they have been recognized.

What about the implementation team?

I implemented this solution. 

What's my experience with pricing, setup cost, and licensing?

The price could be better, but it's been okay. You must pay license fees for each access point connected to the controller.

Which other solutions did I evaluate?

I prefer the solution offered by Fortinet better.

What other advice do I have?

I would tell potential users that it's a good solution if they plan to use more Cisco products. This is because it can be integrated into the entire network design.

On a scale from one to ten, I would give Cisco Wireless WAN an eight.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
Cisco Wireless WAN
September 2026
Learn what your peers think about Cisco Wireless WAN. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
913,924 professionals have used our research since 2012.
Co-Founder and CTO at Praruh Pvt. Ltd.
Real User
Apr 16, 2023
Good performance, stability, and support
Pros and Cons
  • "I give the scalability a nine out of ten."
  • "The price has room for improvement."

What is our primary use case?

The solution is used for our network data centers.

What is most valuable?

The performance, stability, and support are the most valuable features.

What needs improvement?

The price has room for improvement.

For how long have I used the solution?

I have been using the solution for three years.

What do I think about the stability of the solution?

I give the stability a nine out of ten.

What do I think about the scalability of the solution?

I give the scalability a nine out of ten.

How are customer service and support?

The technical support is good.

What about the implementation team?

The implementation was completed in-house.

What's my experience with pricing, setup cost, and licensing?

The price is expensive.

What other advice do I have?

I give the solution an eight out of ten.

Cisco Wireless WAN is not an affordable option, therefore I suggest making sure that the solution meets all the organization's requirements before making a purchase.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Emmanuel Musuwo - PeerSpot reviewer
Snr Systems Engineer at Kenac Computer Systems
Real User
Apr 5, 2023
Good support and easy to use
Pros and Cons
  • "Cisco Wireless WAN is stable and scalable, and the support received is good."
  • "It is expensive."

What is our primary use case?

It's for networking, specifically for network access to our Internet.

How has it helped my organization?

Around 50 people are using Cisco Wireless WAN in my company. They are mainly developers and the IT team.

What is most valuable?

One of the main advantages is the support Cisco offer. They provide good support, and it is easy to use.

What needs improvement?

There is room for improvement in terms of pricing.

For how long have I used the solution?

I have been using this solution for six years. We are not using the latest version; therefore, we are exploring other potential solutions before upgrading.

What do I think about the stability of the solution?

I would rate stability a nine out of ten. It is quite stable.

What do I think about the scalability of the solution?

I would rate Cisco's scalability an eight out of ten. It is a scalable product.

How was the initial setup?

The initial setup is not complex, and installing the solution completely takes more than an hour.

What about the implementation team?

A third-party expert, a service provider, did the deployment for Cisco Wireless WAN.

What's my experience with pricing, setup cost, and licensing?

It is quite an expensive model.

What other advice do I have?

I would definitely recommend using Cisco Wireless WAN.

Overall, I would rate Cisco a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Production of pharmaceutical products at khaled.miles@labosalem.com
Real User
Mar 26, 2023
It's a highly stable solution with wide coverage
Pros and Cons
  • "Cisco Wireless access points are highly stable with a wide coverage area."
  • "Cisco Wireless WAN is expensive."

What is most valuable?

Cisco Wireless access points are highly stable with a wide coverage area. 

For how long have I used the solution?

I have used Cisco Wireless WAN for seven years.

What do I think about the scalability of the solution?

Cisco Wireless WAN is highly scalable. We have around 200 users. If we need more Wi-Fi coverage, we can purchase more equipment and add another access point. 

How are customer service and support?

Cisco support is fast and helpful. 

How was the initial setup?

It isn't complex if you have experience with Cisco equipment. You have to make room on the access point and ensure it is controlled. It might be difficult for a new user. The setup is large, and there are a lot of configuration options.  It takes about two days to configure all the access points. You need to set up the equipment, make the SSID, and configure the traffic settings for the access point.

What was our ROI?

Though Cisco Wireless is expensive, we don't need to purchase a lot of equipment. Two or three access points can cover an area of about 2,000 meters.

What's my experience with pricing, setup cost, and licensing?

Cisco Wireless WAN is expensive. We have a three-year license.

What other advice do I have?

I rate Cisco Wireless WAN nine out of 10. I recommend it if you're looking for a stable wireless solution with a wide coverage area.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Technician at Government of Namibia
Real User
Feb 24, 2023
Integrates easily with other Cisco products but needs more traffic monitoring features
Pros and Cons
  • "Cisco Wireless WAN's best feature is the integration with other Cisco products."
  • "Cisco Wireless WAN would be improved with the ability to monitor new usernames, product registrations, and flow traffic."

What is our primary use case?

I primarily use Cisco Wireless WAN for meetings and to let mobile devices connect to WiFi.

What is most valuable?

Cisco Wireless WAN's best feature is the integration with other Cisco products.

What needs improvement?

Cisco Wireless WAN would be improved with the ability to monitor new usernames, product registrations, and flow traffic.

For how long have I used the solution?

I've been working with Cisco Wireless WAN for roughly two years.

What do I think about the scalability of the solution?

Cisco Wireless WAN is scalable.

What's my experience with pricing, setup cost, and licensing?

Cisco Wireless WAN is fairly expensive.

What other advice do I have?

I would give Cisco Wireless WAN a rating of six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Hameed Ullah - PeerSpot reviewer
Enterprise data network expert at SIH Islamabad, Pakistan
Real User
Oct 11, 2022
It's stable controller-based solution for a medium-sized office environment
Pros and Cons
  • "The initial setup is straightforward, and you need to spend around six to 10 weeks to set up one controller."
  • "If budget weren't an issue, I would highly recommend Cisco."
  • "We feel that Cisco is quite expensive, so we're looking for a reasonable alternative. We are considering Aruba and some other brands that are less expensive. Cisco works fine, but the issue is the annual licensing and support costs."

What is our primary use case?

We needed a controller-based wireless solution for a medium-sized office environment that can support six to 10 APs. We have around 35 users in our office.

For how long have I used the solution?

We have been using Cisco Wireless for four years.

What do I think about the stability of the solution?

Cisco Wireless is a stable product.

What do I think about the scalability of the solution?

Cisco Wireless is scalable.

How was the initial setup?

The initial setup is straightforward, and you need to spend around six to 10 weeks to set up one controller. We have two managers and around six to 10 technical guys for maintenance.

What about the implementation team?

We could deploy it without outside help because we have technical expertise.

What's my experience with pricing, setup cost, and licensing?

We feel that Cisco is quite expensive, so we're looking for a reasonable alternative. We are considering Aruba and some other brands that are less expensive. Cisco works fine, but the issue is the annual licensing and support costs. 

What other advice do I have?

I rate Cisco Wireless WAN eight out of 10. If budget weren't an issue, I would highly recommend Cisco.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Consultant at Lifeline IT
Real User
Sep 1, 2022
Complex to deploy and the technical support is poor, although the coverage is good
Pros and Cons
  • "The most valuable features are coverage and reliability."
  • "The initial setup and deployment should be easier."
  • "In summary, this is not a product that I recommend."

What is our primary use case?

We primarily use this product to provide general wireless network access.

What is most valuable?

The most valuable features are coverage and reliability.

What needs improvement?

The initial setup and deployment should be easier.

The technical support needs to be improved.

For how long have I used the solution?

I have been working with Cisco Wireless WAN for between five and six years.

What do I think about the stability of the solution?

This is a fairly stable wireless solution.

What do I think about the scalability of the solution?

This product is scalable, although we have no plans to increase our usage at the moment. We currently have 300 users.

How are customer service and support?

I would rate the technical support a two out of five. It is an area that should be improved, in all aspects.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have used other similar products in the past, including HPE Wireless WAN and Ubiquity Wireless, but this Cisco product is one that the client already had in place.

How was the initial setup?

The initial setup is complex, and I can't recall how long it took to deploy.

What about the implementation team?

We installed it in-house. We have a team of three or four engineers that are responsible for maintenance.

What's my experience with pricing, setup cost, and licensing?

We pay the licensing fees on a yearly basis.

What other advice do I have?

In summary, this is not a product that I recommend.

I would rate this solution a five out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Consultant - Smart Buildings at a tech services company with 201-500 employees
Reseller
Jul 29, 2022
Reliable and simple solution that provides long-term stability
Pros and Cons
  • "Cisco Wireless WAN's best features are simple management, the cloud base, dashboards, and reliability."
  • "Cisco Wireless WAN is perfectly stable, and some of our customers have been using it for eight to ten years without having to change the hardware as it continues to work perfectly."
  • "There are some limitations with scaling the on-premises version - if you want to scale, you need to change the hardware and purchase a new wireless controller at an additional cost."

What is our primary use case?

Cisco Wireless WAN is mainly used in campus networks, hotels, and other enterprise customers to provide wireless internet connectivity.

What is most valuable?

Cisco Wireless WAN's best features are simple management, the cloud base, dashboards, and reliability.

What needs improvement?

Cisco Wireless WAN could be improved by introducing a low-power wireless access point that could be installed in an outside environment. I would also like them to add an option without any licensing controller so that the customer could just purchase access points, then plug and play. In the future, Cisco Wireless WAN should include cloud control, centralized management, and branch connectivity.

For how long have I used the solution?

I've been using Cisco Wireless WAN for around ten years.

What do I think about the stability of the solution?

Cisco Wireless WAN is perfectly stable. Some of our customers have been using it for eight to ten years without having to change the hardware as it continues to work perfectly.

What do I think about the scalability of the solution?

There are some limitations with scaling the on-premises version - if you want to scale, you need to change the hardware and purchase a new wireless controller at an additional cost.

How are customer service and support?

Cisco's technical support is very responsive, fast, and knowledgeable, with experienced and knowledgeable engineers.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is very easy because so many engineers know the product, and Cisco makes a lot of technical documentation available via its online portal. I would rate the setup process as five out of five.

What's my experience with pricing, setup cost, and licensing?

Cisco's licensing model includes some mandatory licenses, making it more expensive than other vendors like HP, Aruba, and Ruckus.

What other advice do I have?

I would rate Cisco Wireless WAN ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Sales Engineer at Logicom
Reseller
Jun 4, 2022
Excellent user and handling capacity with inbuilt intrusion prevention system
Pros and Cons
  • "The most valuable features are user and handling capacity, indoor and outdoor access points and antennas, and the inbuilt intrusion prevention system."
  • "The DNA space is a separate license cost, which should be included in the license."
  • "Cisco's pricing is quite costly and should be cheaper for both licensing and hardware."

What is most valuable?

The most valuable features are user and handling capacity, indoor and outdoor access points and antennas, and the inbuilt intrusion prevention system.

What needs improvement?

The DNA space is a separate license cost, which should be included in the license.

For how long have I used the solution?

I've been using Cisco Wireless WAN for three years.

What do I think about the stability of the solution?

Cisco Wireless WAN is quite stable.

What do I think about the scalability of the solution?

This solution is scalable, but it's expensive to add licenses.

How are customer service and support?

I'm satisfied with Cisco's technical support.

How was the initial setup?

The ease of the setup depends on the size and design of the network. If a lot of connection points are required, then the wider controller will be needed, and branches will be connected with VPN, which makes it more complicated. 

What's my experience with pricing, setup cost, and licensing?

Cisco's pricing is quite costly and should be cheaper for both licensing and hardware. A license for one access point costs around $500 for three years. There are also separate charges for smart networking and support.

What other advice do I have?

I would rate Cisco Wireless WAN as nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
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Updated: September 2026
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Download our free Cisco Wireless WAN Report and get advice and tips from experienced pros sharing their opinions.