I use the solution for wireless and mobile users, data sharing and file and print servers. We use the solution for conducting nearly all our services.
IT Specialist at Indus Motor Company
A reliable solution which is easy to manage, deploy and configure
Pros and Cons
- "Our most valuable feature involves the 802.11ac, which operates at a very high level and has updated technology."
- "We found the initial setup to be a bit complex due to the CLI commands."
What is our primary use case?
What is most valuable?
Our most valuable feature involves the 802.11ac, which operates at a very high level and has updated technology. That's why we use the product, whose features we find to be very reliable.
What needs improvement?
We found the initial setup to be a bit complex due to the CLI commands. It's a little bit difficult and requires us to move and to convert. Certain CLI commands we are forced to undertake.
The solution should also enable Bluetooth Low Energy devices, which serve the purpose of maintaining and managing one's tracking system.
The new product, 802.11ax BLE, enables features for tracking devices. It can be used for antivirus protection or in the event of any risk. It is a new technology and allows one to see where things are moving. The 802.11ax incorporates the features of the Cisco 9115ax model. The feature is very good.
For how long have I used the solution?
I've been using Cisco Wireless WAN for more than 10 years.
The current product, 2800, we have been using in excess of two years.
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Cisco Wireless WAN
March 2026
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What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable. Meetings can be scaled with ease.
We do have plans to increase the usage of Cisco Wireless WAN. 20 is the upper limit for the number of access points that we plan to purchase for deployment in our company.
How are customer service and support?
Customer and technical support are very good.
Which solution did I use previously and why did I switch?
In the past we used D-Link Access Point and it was not very good. However, it is very good when we convert this new technology in respect of the Cisco 2800 Series. With the 2800 model there have been no issues save for the one involving compliance testing of the Cambium product for the POC. After two or three months it ceased to work properly. It is not a good product. We tested the Cambium product, as well.
How was the initial setup?
The CLI command complicated things a bit and required of us to move and convert and to undertake certain CLI commands.
What about the implementation team?
We deployed with the assistance of a consultant. Our experience with them was very good.
The local vendors helped us to deploy all our infrastructure and it is good that they did so. They are very friendly and their personnel is very knowledgeable.
What's my experience with pricing, setup cost, and licensing?
The pricing is good. It is neither on the high nor low side. I consider it to be moderate. While other vendors provide the same, I find this model to be reasonably priced.
What other advice do I have?
The solution is good and very easy to deploy, manage and configure. We have encountered no issues in this regard.
We now plan to convert the 802.11ac to 802.11.ax. We intend to purchase a new access point to meet the technology challenges. We are now planning to move all access points to a new access point involving 802.11.ax technology.
The number of users making use of the solution depends on the employee count. I would say that perhaps 200 users are connected daily with the access point that we have. For the moment we have a very small area. In every department we have in excess of 100 to 150 users connected to one access point. This works fine. But, depending on the user size and the type of Wireless Card the user may possess, certain users experience some difficulties due to the Wireless Card's age and its lack of compatibility. As such, it is the user size which would account for certain issues, not the product size.
My advice to others is that the product and its performance are very good and scalable. Cisco is very good and the product is nice to deploy and to work with. One can use it with freedom from any latency. Overall, the product is very good and established and the company has been working for some time to make improvements to it. This and the reputation involved are why I use the product.
I rate Cisco Wireless WAN as a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Production of pharmaceutical products at khaled.miles@labosalem.com
It's a highly stable solution with wide coverage
Pros and Cons
- "Cisco Wireless access points are highly stable with a wide coverage area."
- "Cisco Wireless WAN is expensive."
What is most valuable?
Cisco Wireless access points are highly stable with a wide coverage area.
For how long have I used the solution?
I have used Cisco Wireless WAN for seven years.
What do I think about the scalability of the solution?
Cisco Wireless WAN is highly scalable. We have around 200 users. If we need more Wi-Fi coverage, we can purchase more equipment and add another access point.
How are customer service and support?
Cisco support is fast and helpful.
How was the initial setup?
It isn't complex if you have experience with Cisco equipment. You have to make room on the access point and ensure it is controlled. It might be difficult for a new user. The setup is large, and there are a lot of configuration options. It takes about two days to configure all the access points. You need to set up the equipment, make the SSID, and configure the traffic settings for the access point.
What was our ROI?
Though Cisco Wireless is expensive, we don't need to purchase a lot of equipment. Two or three access points can cover an area of about 2,000 meters.
What's my experience with pricing, setup cost, and licensing?
Cisco Wireless WAN is expensive. We have a three-year license.
What other advice do I have?
I rate Cisco Wireless WAN nine out of 10. I recommend it if you're looking for a stable wireless solution with a wide coverage area.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Cisco Wireless WAN
March 2026
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Director at a government with 11-50 employees
Flexible, ultra secure and has excellent support
Pros and Cons
- "The solution offers very good performance, especially for iPhones."
- "The only thing I would like to see is better high availability if you're using the embedded wireless controller."
What is our primary use case?
We deployed the solution to update our internal WiFi to a modern, flexible, and secure environment.
How has it helped my organization?
Coverage and throughput have both improved significantly over our previous solution. Also, having advanced QoS capabilities has improved our VoIP performance over WiFi.
What is most valuable?
The solution offers very good performance, for all devices.
Another bonus is that it's really tightly integrated with Apple devices, and makes sure that no one phone or no one WiFi device can hog all of the wireless spectrum. The spectrum-sharing algorithms are proven in independent testing to be the best. Also, roaming is quick and excellent. The security capabilities are incredible, and it offers excellent secure access for guests as well.
What needs improvement?
The only thing I would like to see is better high availability if you're using the embedded wireless controller (the EWC).
What do I think about the stability of the solution?
The solution is extremely stable and reliable. I've experienced no recent bugs or glitches.
What do I think about the scalability of the solution?
The solution can scale hugely if you are not using the embedded wireless controller, which is what I am using now.
How are customer service and support?
The support is the best in the world. It's a big reason why I go with Cisco. The real differentiator for me always is the quality and speed of support. Every manufacturer's products are going to have a bug or performance issues sometime. It's how they respond that makes them different and better.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have had previous experience with Meraki, Ruckus, various prosumer products as well as Aruba. My favorite is Cisco, and my second favorite is Cisco Meraki. The reasons are too many to list here.
How was the initial setup?
The ease of the initial setup depends on experience always. If you're an experienced WiFi person, it is easy very easy to configure. I'd rate the ease of installation nine out of ten.
What about the implementation team?
We implemented it in-house.
What's my experience with pricing, setup cost, and licensing?
For enterprise-class WiFi, with best-in-the-world TAC support, the pricing is okay. I'd rate it seven out of ten. There are less expensive solutions, sure. But in this case, my experience over decades (since the very first WiFi APs were released, in fact), is that no one beats Cisco WiFi (for very long, at least), in either the capabilities, performance or support categories.
What other advice do I have?
This is super flexible, meets our needs, is ultra secure, and offers excellent support. I'd rate it nine out of ten. I'm very happy with the product.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Project Manager at a comms service provider with 10,001+ employees
The network management system is not great, and the solution is incapable of handling a large number of access points
Pros and Cons
- "The access points and controllers are good."
- "The network management system is not great."
How has it helped my organization?
We are satisfied with the product.
What is most valuable?
The access points and controllers are good and do not give us any issues. In addition, the individual access points are good.
What needs improvement?
They recently launched the virtual wireless controller and a new CTI. Unfortunately, it is not scalable, and the performance is not good. Sometimes it hangs, and it has a slow response. We don't have a good experience and are uncomfortable with these elements.
The network management system is not great. It is incapable of handling a large number of access points. They are working on it but have not been able to fix it yet.
For how long have I used the solution?
We have been using this solution for about six years. We are using different models like the Wi-fi 5 model.
How are customer service and support?
The technical support is good because we have a contract with them. They respond whenever we have an issue.
What's my experience with pricing, setup cost, and licensing?
The pricing is okay compared to other products like Aruba and Huawei. However, to be more competitive, Cisco could lower its price.
What other advice do I have?
We have a big infrastructure of about 15,000 to 20,000. So if it works fine for us, it will suit small companies with small networks. We use the controller, and it is fine. I rate this solution a five out of ten, mainly because of the network issues.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CEO at Ionon
Provides reliability and sustainability for our organization
Pros and Cons
- "I use Cisco because of its reliability."
- "It can be complicated to configure the solution."
What is our primary use case?
We use Cisco Wireless WAN for the network in our office. The solution is deployed on-premises.
There are currently 20 people who use this solution in my organization. They're technical staff and salespeople.
What is most valuable?
I use Cisco because of its reliability.
What needs improvement?
The price could be improved. It can be complicated to configure the solution.
In the next release, it could be more user-friendly.
For how long have I used the solution?
I have used this solution for 10 years.
What do I think about the stability of the solution?
It's very stable. I would rate the stability as nine out of ten.
What do I think about the scalability of the solution?
It's scalable. I would rate the scalability as eight out of ten.
Which solution did I use previously and why did I switch?
We previously used Linksys. We switched to Cisco because of its sustainability and expandability.
How was the initial setup?
Normal installation isn't complex. Installation takes a couple of hours.
One person is needed for maintenance.
What about the implementation team?
Implementation was done in-house.
What's my experience with pricing, setup cost, and licensing?
The total cost of the solution was about $6,000.
What other advice do I have?
I would rate this solution as eight out of ten. I wouldn't give it 10 out of 10 because the price is high and the solution can be complicated.
I would recommend it to those who are interested in using it.
There's a lot of advice and information on the internet. Some of it may be incorrect, so you just have to try it and see.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Assistant general manager at Beximcocomputers
Useful dashboards, secure, and good support
Pros and Cons
- "The most valuable features of Cisco Wireless WAN are the dashboards, security functionality, and Cisco DNA center. The way the solution has integrated within the fabric of the environment with automation is very good."
- "The setup of Cisco Wireless WAN needs an expert. You need someone with experience to be able to work with Cisco Wireless solutions. It took approximately one to two weeks to implement the solution."
What is our primary use case?
Cisco Wireless WAN works well in an enterprise environment.
What is most valuable?
The most valuable features of Cisco Wireless WAN are the dashboards, security functionality, and Cisco DNA center. The way the solution has integrated within the fabric of the environment with automation is very good.
What needs improvement?
Cisco Wireless WAN could improve the wireless environment visibility. For example, the information regarding bandwidth use, conditions of the network, and application visibility.
For how long have I used the solution?
I have been using Cisco Wireless WAN for approximately five years.
What do I think about the stability of the solution?
The stability of Cisco Wireless WAN is good.
What do I think about the scalability of the solution?
Cisco Wireless WAN is a scalable solution. You are able to purchase as many licenses as required.
I have worked with this solution in large environments. We have had clients with approximately 2,000 users.
How are customer service and support?
The support from Cisco is good.
Which solution did I use previously and why did I switch?
I have used Aruba Wireless.
How was the initial setup?
The setup of Cisco Wireless WAN needs an expert. You need someone with experience to be able to work with Cisco Wireless solutions. It took approximately one to two weeks to implement the solution.
What about the implementation team?
The implementation of Cisco Wireless WAN will need at least a field engineer to do the configuration of the appliance.
What's my experience with pricing, setup cost, and licensing?
The license is not subscription-based.
What other advice do I have?
I rate Cisco Wireless WAN a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Network Technician at a insurance company with 51-200 employees
Issue-free with helpful support and good reliability
Pros and Cons
- "It just gives you the ability to use it around the office without being tied up to an actual physical connection."
- "A lot of the time, for users, it comes down to pricing. Many would like to see it be a bit less costly."
What is our primary use case?
We just basically use it for wireless throughout our office space.
What is most valuable?
We never had any issues with it. I can't really say that I had any issues or didn't like the product.
It just gives you the ability to use it around the office without being tied up to an actual physical connection.
The initial setup is pretty straightforward.
I've found the solution to be very reliable.
The solution can scale.
Technical support is helpful.
The pricing is pretty reasonable.
What needs improvement?
I cannot recall any areas of improvement.
A lot of the time, for users, it comes down to pricing. Many would like to see it be a bit less costly.
What do I think about the stability of the solution?
I've had zero issues with the stability of the product. It doesn't crash or freeze. It's reliable. There are no bugs or glitches.
What do I think about the scalability of the solution?
It is scalable.
How are customer service and support?
Cisco offers very responsive technical support. They are helpful.
How was the initial setup?
The product's initial setup is pretty straightforward. It's one of the things that you set up, and you don't really touch after. You set it up, and basically, you don't worry about it.
What's my experience with pricing, setup cost, and licensing?
We but the equipment. There is no monthly or annual licensing.
The pricing is okay. They offer pretty competitive pricing.
Which other solutions did I evaluate?
We're currently a Cisco shop, and we were thinking about possibly looking into different firewall vendors next year to get an opinion on the different technologies on their next-generation firewalls, just to see what made the most sense as far as comparing different vendors.
We looked at one point, at Fortinet. It is a good platform. I would definitely try to switch to Fortinet if I can. The whole platform pricing standpoint from Fortinet is good. It's a possibility that on our end, we might be switching over to them. Apples to apples, Cisco and Fortinet are very similar and both are quite good.
What other advice do I have?
I'm a customer and end-user.
I'd rate the solution ten out of ten. I've never had any issues with the product.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Services Director at a tech vendor with 10,001+ employees
Runs well, offers good connectivity, and is reliable
Pros and Cons
- "It runs well, without issue."
- "It can be complex to set up."
What is our primary use case?
We primarily use the solution for wireless connectivity for corporate.
How has it helped my organization?
The solution has improved the customer experience, which has helped improve the organization. Customers can access the corporate network with ease and get the resources they need even if they are moving around the office. They easily connect to the WiFi without issue.
What is most valuable?
The SSID feature is quite good.
It runs well, without issue.
Users can easily move around the office and stay connected.
The solution is stable. It offers good performance.
We can scale the product.
Cisco has a very good reputation and offers pretty good pricing.
What needs improvement?
We would like to see additional data and security. We'd like to see them maintain integration between SD-WAN and Cisco ISE and for them to improve the security factor for the customer.
It can be complex to set up.
They need to build a more comprehensive solution around the WLAN controller.
For how long have I used the solution?
I've been using the solution for more than ten years.
What do I think about the stability of the solution?
The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
It's easily scalable. That's not a problem at all.
How are customer service and support?
Technical support is okay. They can solve issues, however, the response time can be long.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is complex. You need to have a high skill set when dealing with Cisco. It's not meant to be done by non-technical users.
The product does not require a lot of maintenance. It's very minimal.
What's my experience with pricing, setup cost, and licensing?
While I can't remember the exact pricing, it's not overly expensive.
What other advice do I have?
We are a partner with Cisco for networking and security.
I'm working with the latest version of the solution.
Cisco maintains a good relationship with its customers. They have a very good reputation on the market.
I'd recommend the solution to others.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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