Citrix XenServer Reviews

We primarily use the solution to deploy some services for our final users. 

The solution's security is its most valuable aspect.

The customization is very good.

Technical support is very, very good. They are very knowledgeable and responsive.

The pricing is good if you compare it to what else is on the market.

Overall, I can't think of a feature that is lacking. We've been pretty satisfied overall.

We've been using the solution for a while. We've used it over the last 12 months at least.

The stability is very good. There aren't bugs or glitches. It doesn't crash or freeze. We find it good. It's reliable.

The scalability is good. If a company needs to expand it, it should be able to rather effectively. It's so easy to create new users and add new features that can be integrated into the solution.

We do plan to increase usage. There may be about 50 people now, however, but by the end of the year, we may be up to 100 or so.

The solution offers very good technical support. We've been very satisfied with the level of service that they provide.

We didn't previously use a different solution. This is our first product for our company to use in this manner.

The initial setup is not complex. It's pretty straightforward. It was easy.

Depending on the configuration and the number of users the deployment times differ. Typically, it will take between one and three hours.

We used three to five people for deployment and maintenance.

We used a Citrix integrator that assisted us in the implementation.

I'd say that the ROI has been good, however, it is not so easy to calculate that. When you get satisfaction from the users and the way they can work around the solution, that's the best return of investment that you can get from any kind of solution.

We pay for licensing yearly. It's a subscription-based license. We find the price to be quite good.

We are a reseller.

This may be the best solution on the market for these purposes. We've been very happy with it so far.

I'd rate the solution for nine out of ten.

This product makes up our infrastructure and we use it to host several servers.

The continued uptime of our virtual machines is good. If there's a problem with one host, the machines get migrated off. This is something that works well.

Live migration is something that can be improved.

Modification of virtual machines, while they're still powered on, should be supported.

I have been working with Citrix Hypervisor for about a year and a quarter.

The newest revision appears to be pretty stable.

This is a scalable solution.

I have worked with other hypervisors in the past and Citrix is a little more basic.

The initial setup is pretty straightforward.

Citrix is a good low-cost alternative to VMware, so if budgeting is an issue then I would recommend it.

I would rate this solution a seven out of ten.

The primary use case of this solution is for providing virtual machines to the customers.

It reduced the number of physical workstations. There was a requirement to have several different workstations physically.

Also, it helped us to keep it standard. This allowed more management of the virtual machines.

The most valuable features are being able to host many virtual machines and being able to patch machines. For example, have a primary and secondary machine and being able to put the user on one machine and patch up the other one and rotate.

Some of the tools are different from VMware and there are some issues with speed in the network.

They need to have some cleared individuals on their team.

There are some limits, and technical support could be improved. The online documentation could be better found within the accounts. 

There is an issue with having an actual account versus a standard account. 

You need a licensed account to look up technical support.

Better return time when reaching out for support would be an improvement.

I had been working with Citrix Hypervisor for approximately six years.

They incremented every new version that came out from XenServer 6 to 7.5.

There were several times where there were some glitches or it crashed. 

Our network is a standalone one that is not connected to the outside. Being able to either update or get any type of support without allowing outside into the internal network was sometimes difficult.

It's a scalable solution. It's easy to scale.

We looked at scaling and going into machine creation services where you have one machine and that's the gold master machine in the update.

We have approximately 150 users in our organization. 

Their roles were mostly purposes, usual work.

I have used technical support. They were helpful but not helpful for the environment that I worked with because of security reasons. We couldn't give access to the internal network.

Previously, we did not use another solution. We started with Citrix Hypervisor.

I was not a part of the setup process.

I would definitely suggest that you do a trade study with other Hypervisors available.

I would rate Citrix Hypervisor a six out of ten.

A virtualization platform that was easy to maintain for our staff's level of expertise and allowed for inexpensive licensing when support was required.

Allowed us to maintain the desired level of high availability between our XenServer farms. Our response time to backend errors was faster than when we had a physical server farm.

All features of the product are valuable, depends on the situation. I have used all of the features at one time or another.

Integrated workload balancing and virtual switch management that doesn't require another virtual appliance to control.

More than 15 years.

Rock Solid for the most part, of course, as with any technology there are software patches required for specific issues.

I haven't encountered any scalability issues yet. I have built multiple XenServer pools (simple HA pairs for SMB to large Enterprise deployments of 8-20 physical hosts).

Customer Service:

Provided you can get past the tier 1 support personnel quickly, it is great.

Technical Support:

All of the Citrix Engineers that I have worked with have been very knowledgable and helpful.

VMWare was the previous solution, we switched to lower our licensing costs and support costs.

Installation is very straightforward and can be completed in less than 5 minutes.

In-House team; I tested from the beginning and moved the platform into production.

N/A - not able to discuss

Cannot answer this question; but the product is free, you only need to purchase a license if you want commercial level support from Citrix.

At the time, there were really only a couple of companies providing virtualization platform technologies. I had found XenSource and started testing the solution.

Test, Test, Test as with any product, make sure it will accomplish what you expect. Citrix XenServer is not marketed out there so most of the people, I talk to, only are aware of VMWare and Hyper-V. XenServer fits right in the middle (in my opinion) of those two products.

The primary use case of this solution is to manage virtual servers under Citrix.

The deployment model we are using is on-premises.

What I like the most is the support of the GPU Graphics and the VM Live migration.

Network management needs improvement because it is not very stable.

In the next release, I would like to see more tools added, or included.

This solution is stable.

There are approximately three hundred users.

The technical support is very good.

Previously we used a different solution but this one is better.

The initial setup is simple and straightforward.

This solution is open source, it's free.

Version eight of this solution is complete.

I would rate this solution an eight out of ten.

We migrated from VMware to XenCenter to cut costs.

This solution is more cost-effective and hardware-efficient with Citrix VDI.

The support for this solution is phenomenal.

The built-in networking features are a little limited.

Prior to this solution, we used VMware.

We use the product primarily for server virtualization.

It has allowed us to grow over time because, initially, it was free. We were able to use what would have been budgeted for licensing costs in other ways.

Simply the ability to virtualize and make better use of existing resources is the most valuable aspect of this solution.

It is a very good product, so there really isn't much that needs to be added. Maybe the speed could be improved. It might be nice if the licensing cost could be improved because it is a big jump when you reach the threshold.

A good addition might be consol management in Linux. Right now I have to start in Windows to manage the system. It is not my preference.

This solution is very stable.

The whole point of the product is to be scalable, so it has very good scalability.

I never had a reason to use technical support.

I changed the implementation from XenServer. The product we use now is not really XenServer but XCP-ng which is built on the XenServer open source. Because of the structure of the licensing through Citrix, we changed the product, although it is built on the same source.

The initial deployment of the product was easy. The entire deployment with testing took about one month before it was completed for production.

I did the implementation myself.

There are costs in addition to the standard licensing fees. In the beginning, because we had a small network, it was free. We have expanded to five physical servers so now we have to pay for all the servers. It is good for others to be aware that the product is only free to a point.

On a scale from one to ten where one is the worst and ten is the best, I would rate XenServer as an eight for the product. For the pricing, I would rate it a five.

We primarily use the solution for virtualization and for building other things on top of it. Mostly we sell the solution to other customers and offer them support.

The solution integrates well with other solutions, which makes it really strong as a primary solution to deploy.

The solution is too expensive and people are kind of moving away from Citrix. It's starting to become a problem. It is a primary reason that while we are rebuilding we're going to seek out open-source solutions.

The solution is stable.

The solution is highly scalable and can be highly integrated with other solutions, which makes it very good.

Technical support is good. I would rate them eight out of ten.

Sometimes there are difficulties when you look at the reseller model because you need to go through the reseller to get help, and often they are just salespeople. For us, in Botswana, resellers are typically in South Africa and they are more interested in sales than assistance.

These resellers are only interested in sales. When you are an assistant or a developer like we are, they can't really support you. They can only offer licenses to you. That is actually where the problem is. They have their sales quarters. If you don't meet their quarter they'll cut you off the next time and you have to reapply and go through their checks again, which is not a Citrix problem, but a partner weakness that should be re-considered.

The initial setup has a moderate level of difficulty. Someone with a good understanding of the technology will be okay, but if someone who is new to the solution may experience challenges. 

When you try to show clients Citrix, the price kind of scares them away. It's quite expensive.

We are rebuilding our whole news infrastructure. We stopped using the solution for some things, but we will use it once we are finished with what we are currently building.

We're using a hybrid deployment model. We're also a Citrix partner.

I'd rate the solution nine out of ten. I really like the solution. It works well.