I use Citrix Hypervisor for virtualization.
Associate designer
Excellent tool with easy setup
Pros and Cons
- "Scripting can automate procedures."
What is our primary use case?
What is most valuable?
The most valuable feature of this product is that its scripting can automate procedures. I have also had a very good experience with its storage.
For how long have I used the solution?
I have been using this solution for almost ten years.
How was the initial setup?
I had no problems with the initial setup.
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What's my experience with pricing, setup cost, and licensing?
The cost of this product is not high.
What other advice do I have?
Citrix is an excellent tool, we don't have any issues or complaints about it. I would rate this solution as ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager
Simple with a straightforward setup and a good option for enterprise-level organizations
Pros and Cons
- "The onboarding process is pretty straightforward."
- "The solution is only in English. It would be ideal if it was in Portuguese."
What is our primary use case?
Some months ago, I used this solution to create some virtual machines. I could replicate some of these virtual machines, and clusterization, and some reports.
What is most valuable?
The online support material is great. Citrix has the more complete online material.
The product is more inclusive than other options, which is nice.
It's not as complex as other options. It's easier to use.
The onboarding process is pretty straightforward.
The product is a great option for enterprise-level organizations.
The solution offers a wide array of compatibility with, for example, some image files of other systems, and can be virtualized using another solution. The Citrix Hypervisor has a larger range of compatibility.
What needs improvement?
The solution is only in English. It would be ideal if it was in Portuguese.
For how long have I used the solution?
I've used the solution for a number of years.
What do I think about the scalability of the solution?
If you are an enterprise-level organization, this solution will fit your needs. It works well for large companies.
Which solution did I use previously and why did I switch?
I also work with Hyper-V.
How was the initial setup?
The initial setup isn't too difficult. It's fairly simple and straightforward. A company shouldn't have any issues with it.
What about the implementation team?
We can implement this solution for our clients if they need us to.
What's my experience with pricing, setup cost, and licensing?
I was not involved in the acquisition of the solution, so I do not have exact details about the pricing.
Which other solutions did I evaluate?
We are a public (government) company. Due to legislation, most of the time, we can't simply choose a vendor. If we need to acquire a contract solution, we make a technical study where the features are evaluated and the final specifications are always based on features, not on vendors, or manufacturers.
What other advice do I have?
We are service providers.We are implementers and sometimes we do the plans of the implementation.
In this company, we mostly have on-premise solutions, such as hypervisors. For example, the Microsoft Hypervisors, Citrix Hypervisors, et cetera. Here in the company, we don't use exactly cloud solutions, or not entirely cloud. We use many hybrid solutions. We have a Citrix Orchestrator inside our infrastructure.
I would rate the solution at an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Citrix XenServer
August 2025

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865,384 professionals have used our research since 2012.
System Engineer & IT Manager at a tech services company with 51-200 employees
A solution that offers good compatibility but requires more flexibility and better storage
Pros and Cons
- "The compatibility of the solution is its most valuable feature. It's compatible on almost every cloud these days."
- "The solution should be more flexible and allow for greater customization."
What is our primary use case?
We primarily use the solution for infrastructure. It is like a DNS active directory.
What is most valuable?
The compatibility of the solution is its most valuable feature. It's compatible on almost every cloud these days.
What needs improvement?
The performance, storage capabilities and network are all aspects of the solution that needs improvement.
The solution should be more flexible and allow for greater customization.
For how long have I used the solution?
I've been using the solution for six or seven years.
What do I think about the stability of the solution?
The solution is pretty stable.
What do I think about the scalability of the solution?
We have about 50-100 users right now and it works well for us.
How are customer service and technical support?
Generally, I do not use the solution's technical support, but I haven't heard very good things from those that have.
How was the initial setup?
The initial setup was straightforward. It wasn't complex. It was very easy.
What other advice do I have?
We're using the on-premises deployment model.
I'd generally recommend that if someone is considering using this solution that they look into other options first.
I'd rate the solution six out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solutions Architect Data Center Servers and Storage at Tecnologia informatica
Good customization with responsive technical support and very good security
Pros and Cons
- "The solution's security is its most valuable aspect."
- "Overall, I can't think of a feature that is lacking. We've been pretty satisfied overall."
What is our primary use case?
We primarily use the solution to deploy some services for our final users.
What is most valuable?
The solution's security is its most valuable aspect.
The customization is very good.
Technical support is very, very good. They are very knowledgeable and responsive.
The pricing is good if you compare it to what else is on the market.
What needs improvement?
Overall, I can't think of a feature that is lacking. We've been pretty satisfied overall.
For how long have I used the solution?
We've been using the solution for a while. We've used it over the last 12 months at least.
What do I think about the stability of the solution?
The stability is very good. There aren't bugs or glitches. It doesn't crash or freeze. We find it good. It's reliable.
What do I think about the scalability of the solution?
The scalability is good. If a company needs to expand it, it should be able to rather effectively. It's so easy to create new users and add new features that can be integrated into the solution.
We do plan to increase usage. There may be about 50 people now, however, but by the end of the year, we may be up to 100 or so.
How are customer service and technical support?
The solution offers very good technical support. We've been very satisfied with the level of service that they provide.
Which solution did I use previously and why did I switch?
We didn't previously use a different solution. This is our first product for our company to use in this manner.
How was the initial setup?
The initial setup is not complex. It's pretty straightforward. It was easy.
Depending on the configuration and the number of users the deployment times differ. Typically, it will take between one and three hours.
We used three to five people for deployment and maintenance.
What about the implementation team?
We used a Citrix integrator that assisted us in the implementation.
What was our ROI?
I'd say that the ROI has been good, however, it is not so easy to calculate that. When you get satisfaction from the users and the way they can work around the solution, that's the best return of investment that you can get from any kind of solution.
What's my experience with pricing, setup cost, and licensing?
We pay for licensing yearly. It's a subscription-based license. We find the price to be quite good.
What other advice do I have?
We are a reseller.
This may be the best solution on the market for these purposes. We've been very happy with it so far.
I'd rate the solution for nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information Technology Specialist at a manufacturing company with 51-200 employees
Cost-effective with good uptime, but the features are a little basic
Pros and Cons
- "The continued uptime of our virtual machines is good."
- "Live migration is something that can be improved."
What is our primary use case?
This product makes up our infrastructure and we use it to host several servers.
What is most valuable?
The continued uptime of our virtual machines is good. If there's a problem with one host, the machines get migrated off. This is something that works well.
What needs improvement?
Live migration is something that can be improved.
Modification of virtual machines, while they're still powered on, should be supported.
For how long have I used the solution?
I have been working with Citrix Hypervisor for about a year and a quarter.
What do I think about the stability of the solution?
The newest revision appears to be pretty stable.
What do I think about the scalability of the solution?
This is a scalable solution.
Which solution did I use previously and why did I switch?
I have worked with other hypervisors in the past and Citrix is a little more basic.
How was the initial setup?
The initial setup is pretty straightforward.
What's my experience with pricing, setup cost, and licensing?
Citrix is a good low-cost alternative to VMware, so if budgeting is an issue then I would recommend it.
What other advice do I have?
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Lead Engineer at a computer software company with 10,001+ employees
Good for hosting and patching virtual machines, but the technical support needs improvement
Pros and Cons
- "The most valuable features are being able to host many virtual machines and being able to patch machines."
- "You need a licensed account to look up technical support."
What is our primary use case?
The primary use case of this solution is for providing virtual machines to the customers.
How has it helped my organization?
It reduced the number of physical workstations. There was a requirement to have several different workstations physically.
Also, it helped us to keep it standard. This allowed more management of the virtual machines.
What is most valuable?
The most valuable features are being able to host many virtual machines and being able to patch machines. For example, have a primary and secondary machine and being able to put the user on one machine and patch up the other one and rotate.
What needs improvement?
Some of the tools are different from VMware and there are some issues with speed in the network.
They need to have some cleared individuals on their team.
There are some limits, and technical support could be improved. The online documentation could be better found within the accounts.
There is an issue with having an actual account versus a standard account.
You need a licensed account to look up technical support.
Better return time when reaching out for support would be an improvement.
For how long have I used the solution?
I had been working with Citrix Hypervisor for approximately six years.
They incremented every new version that came out from XenServer 6 to 7.5.
What do I think about the stability of the solution?
There were several times where there were some glitches or it crashed.
Our network is a standalone one that is not connected to the outside. Being able to either update or get any type of support without allowing outside into the internal network was sometimes difficult.
What do I think about the scalability of the solution?
It's a scalable solution. It's easy to scale.
We looked at scaling and going into machine creation services where you have one machine and that's the gold master machine in the update.
We have approximately 150 users in our organization.
Their roles were mostly purposes, usual work.
How are customer service and technical support?
I have used technical support. They were helpful but not helpful for the environment that I worked with because of security reasons. We couldn't give access to the internal network.
Which solution did I use previously and why did I switch?
Previously, we did not use another solution. We started with Citrix Hypervisor.
How was the initial setup?
I was not a part of the setup process.
What other advice do I have?
I would definitely suggest that you do a trade study with other Hypervisors available.
I would rate Citrix Hypervisor a six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Manager of Engineering at Mechanics Bank
Most people know VMWare vSphere and MS Hyper-V. XenServer fits right in the middle.
What is our primary use case?
A virtualization platform that was easy to maintain for our staff's level of expertise and allowed for inexpensive licensing when support was required.
How has it helped my organization?
Allowed us to maintain the desired level of high availability between our XenServer farms. Our response time to backend errors was faster than when we had a physical server farm.
What is most valuable?
All features of the product are valuable, depends on the situation. I have used all of the features at one time or another.
What needs improvement?
Integrated workload balancing and virtual switch management that doesn't require another virtual appliance to control.
For how long have I used the solution?
More than 15 years.
What do I think about the stability of the solution?
Rock Solid for the most part, of course, as with any technology there are software patches required for specific issues.
What do I think about the scalability of the solution?
I haven't encountered any scalability issues yet. I have built multiple XenServer pools (simple HA pairs for SMB to large Enterprise deployments of 8-20 physical hosts).
How are customer service and technical support?
Customer Service:
Provided you can get past the tier 1 support personnel quickly, it is great.
Technical Support:
All of the Citrix Engineers that I have worked with have been very knowledgable and helpful.
Which solution did I use previously and why did I switch?
VMWare was the previous solution, we switched to lower our licensing costs and support costs.
How was the initial setup?
Installation is very straightforward and can be completed in less than 5 minutes.
What about the implementation team?
In-House team; I tested from the beginning and moved the platform into production.
What was our ROI?
N/A - not able to discuss
What's my experience with pricing, setup cost, and licensing?
Cannot answer this question; but the product is free, you only need to purchase a license if you want commercial level support from Citrix.
Which other solutions did I evaluate?
At the time, there were really only a couple of companies providing virtualization platform technologies. I had found XenSource and started testing the solution.
What other advice do I have?
Test, Test, Test as with any product, make sure it will accomplish what you expect. Citrix XenServer is not marketed out there so most of the people, I talk to, only are aware of VMWare and Hyper-V. XenServer fits right in the middle (in my opinion) of those two products.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Administrator at a energy/utilities company with 10,001+ employees
Good GPU support, VM Live Migration, and technical support
Pros and Cons
- "What I like the most is the support of the GPU Graphics and the VM Live migration."
- "Network management needs improvement because it is not very stable."
What is our primary use case?
The primary use case of this solution is to manage virtual servers under Citrix.
The deployment model we are using is on-premises.
What is most valuable?
What I like the most is the support of the GPU Graphics and the VM Live migration.
What needs improvement?
Network management needs improvement because it is not very stable.
In the next release, I would like to see more tools added, or included.
For how long have I used the solution?
I have been using this solution for one year.
What do I think about the stability of the solution?
This solution is stable.
What do I think about the scalability of the solution?
There are approximately three hundred users.
How are customer service and technical support?
The technical support is very good.
Which solution did I use previously and why did I switch?
Previously we used a different solution but this one is better.
How was the initial setup?
The initial setup is simple and straightforward.
What's my experience with pricing, setup cost, and licensing?
This solution is open source, it's free.
What other advice do I have?
Version eight of this solution is complete.
I would rate this solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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I run XenServer for more than five years with zero downtime for the VM instances. A very solid environment.