Code42 Incydr Reviews

Set-and-forget (but email reports are available) backup process. It's hard to mess up the setup.

Removal of the Java engine would be fantastic.

1 year

I've never had a problem getting a hold of somebody within a few minutes if I had a question.

We used MozyPro previously. The per-GB charge was causing the price to skyrocket.

Seamless backup of our valuable data on mobile systems.

It helps protect our valuable data for our mobile workforce.

At D+H we have used CrashPlan for 1 year.

None, it was very easy to install.

None

None

Excellent, no problems.

Excellent

Ease of setup and configuration.

We no longer have to be concerned about losing data to drive failures or user error.

I'd like to see some better options with account management in the software and a simpler way to track where you are using licenses.

3 Years

None, it went flawlessly.

I have had a remote storage server fail to start a couple times. Its a simple fix since the service backs up all its settings and lets you just re-install to get right back to where you were.

Code42 has excellent customer support. We always get prompt replies to e-mails, and their phone/chat support has yet to let us

Give them a try, you won't be disappointed.

Quiet running and easy to administrate.

Problem users never "forget" to back up.

In the places we have slower connections it has a time out problem. A time setting would be nice so we can set these clients to backup after hours.

two years

We just keep adding licenses.  No issues.  We went from 10 to 50 to over 300 seats now.

Everyone has a backup now. In daily work life it is easy to forget to backup your files. This makes it simple.

Endpoint monitoring and data backup from Code42 and their software Crashplan has been a great piece of software for our organization, allowing our IT staff to troubleshoot and restore data to machines that may have un-recoverable data due to damage makes it significantly easier.

The organization is able to have peace of mind when it comes to data protection. IT is now able to verify that information is backed up at all times, and send reminders if a machine hasn't been backed up in a set amount of days.

The software itself is really pretty great. From time to time, you will see issues with the software not connecting to the on-premise server, or the client crashes on a users machine. But with any software, these things happen.

6 months

I wasn't at my company when the software was deployed, but from what I have heard and what I've seen deploying updates, it's a straightforward and simple process with little or no downtime.

Like I said earlier, no major issues with stability other than the one off's from users clients on their machines. Great software.

We haven't ran into issues scaling the software in our organization. We add new users frequently, and its an easy thing to do.

The customer service at Code42 has always been top notch. They know how to talk to their clients and understand that they're dealing primarily with IT Pros.

The technical support that is offered is great. Dealing with them via chat is the easiest way for any body to troubleshoot an issue. And they have a ticket system that allows you to just submit issues and have them follow up with you.

I am not aware of any previous solutions used here at my company, since we've only used CrashPlan since I started.

Was not present for the implementation of the software, but setup of the Clients is easy and straightforward. Could not be any simpler than logging in.

In House team. We manage the solution as well in house. It's a very simple process that the admin console lends a hand to.

The largest return on investment that we see is peace of mind from our users knowing that all of their information is safe if something were to happen.

Like with any software, if you need to test to make sure the solution is right for you, do a test run. Then figure out the amount of licenses you'll need.

Code42's CrashPlan has been implemented since before I started at my company. I'm not sure if there were any other contenders.

Code42's CrashPlan is a great backup solution, and should be considered the best in class for enterprise backup solutions.

It backs up silently and barely prompts the user for anything.

When doing a computer replacement, we restore the data on the new laptop just by having the user log in to Code42.

The login screen for customers could be improved, I find that the white and grey could be hard to read for some customers depending on the brightness of their screens.

This is a review for the design, the login screen has a white background and the text is grey, I've seen it hard to read on some monitors because the text can be barely visible.

Some of the most valuable assets that I have found are just the ease of use of the product and that I can access the files anywhere. Now there is also an iOS app that I am looking forward to using and I love being mobile.

Well at work we are not allowed to use Time machine backup therefore its nice to be able to access the files on and off the domain and then i can access them on my home computer.

None at the moment.

Me personally 4 months, but the company I work for has been using this for about two years now I believe.

I have not it has been a very easy transition into using this software.

None whatsoever

None

Great

Very informative

Not sure as for the company

I wasn't with the company at that time

none

The ease of use for the end user and the seamless data backup and restore ability.

It has drastically reduced restore and migration times for end users.

2+ Years

No, the product has been incredibly stable.

No.

Customer service has been excellent.

Excellent.

Setup was straightforward and relatively painless.

We installed the product in-house.

I can recommend CrashPlan to anyone. It has saved us in IT countless hours restoring data and migrating users to new machines.