Code42 Incydr Reviews

CrashPlan, in general, is a great tool to have because backups are essential. The service is easy to use, easy to maintain, and easy to recover files if things go wrong. The service is reasonably priced, but you won't even consider the cost if something goes wrong and you need your files back. Recommended. I use CrashPlan at home and at work.

Allows easy recovery of data, and that's the most important part.

The GUI could use improvement, but generally it's fine. 

I've used the home solution for two years now. I have over 1.5TB stored on their servers.

We've had no issues with deployment.

We've had no issues with stability.

We've had no issues with scalability.

Lightweight client, version backups, in-house storage, data encryption at the source, Centralized Administration, Excellent customer support

It has saved many users from the loss of hundreds of hours of work. The potential losses have come in many different forms, but Crashplan has been the safety net that management has mandated from our very early days. We continue to see viable returns on our investment.

Hey, Code 42! Isn't it time that we lose the Java dependency??

Continuously automated with no end-user involvement.

End-user workstation backups are consistent and always running. Previously they were rarely completed correctly.

Would like to see the ability to bulk clear alerts in the admin console in a future release.

5 years

No issues with deployment at all.

No stability issues.

No scalability issues.

Customer service is excellent!

Technical support is excellent!

In-house developed a backup application, but we switched because it was outdated and nowhere near as good as CrashPlan.

Initial setup was very easy.

Implemented via in-house team.

Pricing is reasonable for what it provides.

Avamar, Mozy, Carbonite

• Client backup notification to alert people who have not backed up in a certain amount of time
• Enterprise level migration is easy and seamless into an existing SSO

Client data recovery is possible without IT interaction for the savvy and medium savvy users, which lessens the load on our IT department.

CrashPlan deployment and integration with existing systems was easy, but the interface could be more helpful to non-tech savvy users. Especially in the education environment, we have many users that are not accustomed to the idea of cloud backup and have difficulty understanding what is happening and when it is happening. Some parts of the UI aren't very helpful in walking the end user through what is happening.

In the next release, I would love to see the ability to merge a personal account with an enterprise one. We have a few members of our staff or faculty who have existing CrashPlan accounts, and they have been unable to get the data backed up in these accounts to merge with their provided work account. I understand there may be differences in billing, etc., but it would be a helpful feature.

We have seen it as extremely scalable to this point in our environment.

10/10

Deploy really is simple, but it's true what everyone else is saying, the cost is prohibitive for some people without a fair amount of negotiating and bargaining.

I took over as a security architect for my current company. They're happy to be using this solution, so I'll be learning more about it as time goes on.

Code42 Next-Gen DLP is deployed company-wide.

I have not evaluated the product from a feature-set perspective, but I had a system that was having CPU issues with Red Hat that Code42 solved.

It's on my radar to re-evaluate our endpoint in 2021. Right now, from a cost perspective, I don't see the ROI at the moment. For this reason, I can't really state equivocally what I think is a good feature. Presently, we have so many files that I don't have the time to really dig into the solution as a whole. 

As a newcomer into a business that is running this software, what I think could be improved is how I get support.

We Just started getting involved with Code42 Next-Gen DLP about six months ago.

When it works, it works.

Code42 Next-Gen DLP is scalable. 

This solution was already installed by the time I became involved with my company. 

I'm still new to it. I think right now I am 90% happy with it. Overall, on a scale from one to ten, I would give this solution a rating of nine. 

I really like that it backs up the second it knows where to go.

We were using piecemeal procedures that failed more than it saved data. This has had a huge impact on our organization.

Java needs to go away.

Central management, easy to deploy and install, AD integration, set-and-forget because it just works.

CrashPlan has allowed us to ease the minds of our executive users when they are mobile. The software backs up and maintains their data from anywhere and the end users have access as well.

Going on 2 years.

Customer service is fantastic as they are very quick to respond and will help you out with any and every question.

Technical support is great as well. Their online documentation is perfect and answers nearly every question you could imagine.

No.

It was very straightforward. Very simple to install: install the management console with some light configurations. Then install the agent on the endpoint and enter the account name and registration code and you're off.

In-house

Ease of use and admin console

Rather than save to a network drive and costs associated with upgrading storage, all users save locally with the peace of mind that everything is safe.

None of that I can find.

9 months

Required ports needed to backup.

None

None

Top notch, I have never had such a great experience with a company.

10/10

SOS online backup. Their admin console was a joke, could never tell if backups had been completed, and restoring could only be done file by file.

Straightforward, I had a rep stay on the phone with me and help.

This is by far the best cloud-based backup solution. If you are looking into cloud solutions, stop. Purchase Crashplan and never lose a night's sleep again.