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1Password Business vs CyberArk Identity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.1
1Password Business boosts security and productivity by saving time and reducing password management hassles for businesses.
Sentiment score
5.0
Many users find CyberArk Identity valuable for saving time, enhancing security, fostering efficiency, and yielding beneficial returns.
1Password Business saves 10 to 15 hours of workforce time every week, totaling almost 50 hours every month.
Cloud infrastructure at a tech vendor with 201-500 employees
If you need an ROI in time efficiency, please use 1Password Business.
Project Manager at a consultancy with 51-200 employees
I have seen over 30% return on investment due to the improvement in operational efficiencies through automation, which enhances productivity.
Private Wealth Advisor at Arima Fund Limited
 

Customer Service

Sentiment score
4.0
Technical and customer support receive high praise, even from users who haven't directly contacted the services.
Sentiment score
6.4
CyberArk Identity's customer service is generally effective but faces criticism for response delays and expertise inconsistencies.
I would rate the customer support of 1Password Business a 10.
Project Manager at a consultancy with 51-200 employees
They resolved the problem immediately after I reported it, on the same day, within one hour.
Access Management Analyst at Telefónica
They respond immediately when requests are raised, and they are always available for priority one tickets.
Lead Identity Engineer at a tech vendor with 501-1,000 employees
I received prompt responses and support, which I would rate as very good.
Cybersecurity Delivery Analyst at Accenture
 

Scalability Issues

Sentiment score
6.2
1Password Business efficiently scales from individuals to large teams, managing growth, integrations, and user demands across diverse settings.
Sentiment score
7.4
CyberArk Identity is praised for its scalability, accommodating diverse company sizes and ease of license expansion.
1Password Business supports organizational growth by accommodating increasing numbers of passwords and integrations with multiple services.
Cloud infrastructure at a tech vendor with 201-500 employees
1Password Business scales from a single user to multiple users across teams and departments in a seamless manner.
Senior Manager, Cloud Product Marketing at a tech vendor with 1,001-5,000 employees
We can use it on different phones and computers, demonstrating its scalability.
Program associate at IMAGINE HER
When delving deep into the concepts, there is a lot to address and learn, especially when facing real-time scenarios.
Cybersecurity Delivery Analyst at Accenture
You can scale it out pretty easily, and you can implement it very small.
Cloud Specialist at Perini Beheer
 

Stability Issues

Sentiment score
8.3
1Password Business is highly stable and reliable, consistently meeting user expectations for performance across various team environments.
Sentiment score
8.0
CyberArk Identity is highly praised for its reliable stability, quick issue resolution, and effective performance, despite network connectivity challenges.
We no longer have our data infiltrated by unauthorized persons, and tracking actions within the system has become very easy.
Private Wealth Advisor at Arima Fund Limited
When you have it in the cloud, you have CyberArk every time you need it.
Access Management Analyst at Telefónica
With a stable network, due to the redundant data centers across the globe, it is a lot easier to use as a SaaS solution.
Senior Cyber Security Specialist Architect at a outsourcing company with 11-50 employees
 

Room For Improvement

1Password Business needs better access, integration, security alerts, search, and improved UI for a smoother, cost-effective user experience.
CyberArk Identity requires user interface improvements, better integration, enhanced documentation, and easier deployment for improved adoption and operations.
I would improve the search engine of 1Password to make it clearer or less confusing.
DevOps at a tech vendor with 501-1,000 employees
More integration with third-party SaaS products would be beneficial.
Cloud infrastructure at a tech vendor with 201-500 employees
The tutorials and documentation for 1Password Business are not the best.
Software Engineer at a tech services company with 51-200 employees
It would be helpful if they released a generalized document for processes such as migration.
Cybersecurity Delivery Analyst at Accenture
Integration or deployment is extremely difficult for CyberArk Identity.
Head of IT at Skutin Solutions
There's a need to enhance network performance.
Senior Technology Manager at a outsourcing company with 501-1,000 employees
 

Setup Cost

1Password Business offers fair-priced subscriptions with security features, appealing mainly to businesses for internal handling of costs.
CyberArk Identity pricing is high but justified for enterprises with discounts and flexible licensing to balance costs.
The pricing is reasonable.
Project Manager at a consultancy with 51-200 employees
Regarding pricing, it can be quite a lot for small companies.
Access Management Analyst at Telefónica
The pricing is acceptable.
Program associate at IMAGINE HER
If I am not going fully cloud, there are additional resources I will need to purchase, such as spinning more VMs or acquiring an HSM device to encrypt the vault.
Head of IT at Skutin Solutions
 

Valuable Features

1Password Business enhances security and efficiency with password management, integration support, role-based access, and collaborative sharing features.
CyberArk Identity enhances security and efficiency through integrations, password management, user monitoring, and comprehensive compliance and risk analysis tools.
The automatic password rotation feature is particularly valuable, as rotated passwords are automatically updated to the 1Password Business vault.
Cloud infrastructure at a tech vendor with 201-500 employees
I find the administration features particularly valuable, especially the Watchtower feature that alerts me when certain passwords have not been updated within a certain timeframe or when sites or accounts have been exposed, prompting me to proactively change those passwords.
Senior Manager, Cloud Product Marketing at a tech vendor with 1,001-5,000 employees
1Password Business has positively impacted my organization by reducing some of our security risks.
Lead AI at OnSurvey
It impacts zero trust security strategies. It prevents lateral movements in the organization.
Head of IT at Skutin Solutions
The two-factor authentication is very important, but the fact that every account is being regenerated every time we use it is the most important security feature for us.
Cloud Specialist at Perini Beheer
It is the most powerful access management system.
Access Management Analyst at Telefónica
 

Categories and Ranking

1Password Business
Ranking in Enterprise Password Managers
5th
Average Rating
9.0
Reviews Sentiment
6.6
Number of Reviews
13
Ranking in other categories
No ranking in other categories
CyberArk Identity
Ranking in Enterprise Password Managers
9th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
29
Ranking in other categories
Authentication Systems (9th), Identity Management (IM) (8th), Authorization Software (3rd), User Entity Behavior Analytics (UEBA) (9th), Access Management (7th), Active Directory Management (6th), Cloud Resource Access Management (3rd), Customer Identity and Access Management (CIAM) (7th)
 

Mindshare comparison

As of May 2026, in the Enterprise Password Managers category, the mindshare of 1Password Business is 4.1%, down from 5.1% compared to the previous year. The mindshare of CyberArk Identity is 1.4%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Password Managers Mindshare Distribution
ProductMindshare (%)
1Password Business4.1%
CyberArk Identity1.4%
Other94.5%
Enterprise Password Managers
 

Featured Reviews

reviewer2798643 - PeerSpot reviewer
Project Manager at a consultancy with 51-200 employees
Centralized password sharing has improved secure access and streamlined global team workflows
The important limitation that I find in 1Password Business is that recipients, when you share the data with them, can always manually store that data locally. No system can fully prevent that. We just need to trust the person whom you're sharing the data with. It's not ideal for strangers or unknown parties where we can give them the credit card, which is not ideal. The limitations of 1Password Business where it allows the users to store their data locally are the only limitation, but it doesn't affect the fact that we are using the platform itself because it's really helpful for the team.
Hariharan Thangasamy - PeerSpot reviewer
Cybersecurity Delivery Analyst at Accenture
Has strengthened privileged access control and improved audit visibility through session monitoring and password rotation
On the identity product side, it is awesome. However, they can improve in the documentation parts. For example, if there is a migration process, I can see the maximum customers are moving from self-hosted to on-premises or from on-premises to the cloud. It would be helpful if they released a generalized document for processes such as migration. A clear overview document would assist us in understanding more about the tool, configurations, and automations to enhance our security. Regarding the initial setup of CyberArk Identity, I faced some challenges. At some points, I could not find proper documentation for deploying, enhancing, or integrating with other components. I could not find the proper documentation in the community portal.
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Computer Software Company
10%
Manufacturing Company
7%
Healthcare Company
6%
Financial Services Firm
15%
Manufacturing Company
10%
Computer Software Company
8%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise2
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise4
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for 1Password?
Everything related to pricing, setup cost, and licensing is good. The pricing is reasonable.
What needs improvement with 1Password?
The important limitation that I find in 1Password Business is that recipients, when you share the data with them, can always manually store that data locally. No system can fully prevent that. We j...
What is your primary use case for 1Password?
The main use case that we have for 1Password Business is to store our websites and CMS back-end passwords because we have lots of projects and many CMS platforms. 1Password Business has one consoli...
What is your experience regarding pricing and costs for CyberArk Identity?
I am not certain about CyberArk Identity's exact pricing model. For comparison, Okta was around five dollars per user. CyberArk Identity offers good discounts to some clients, which influences thei...
What needs improvement with CyberArk Identity?
We do not specifically use the password vaulting feature of CyberArk Identity. The centralized user dashboard of CyberArk Identity has not been that important for us. If it would be possible to sha...
What is your primary use case for CyberArk Identity?
It's not being purchased through AWS, but we're using CyberArk Identity as a SaaS solution. I think it's running on AWS, but we bought it directly from CyberArk.
 

Also Known As

No data available
Idaptive
 

Overview

 

Sample Customers

Dribble, Geckoboard, Wonderbly
MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
Find out what your peers are saying about 1Password Business vs. CyberArk Identity and other solutions. Updated: April 2026.
893,311 professionals have used our research since 2012.