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1Password Business vs One Identity Password Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.1
1Password Business boosts security and productivity by saving time and reducing password management hassles for businesses.
Sentiment score
7.0
Implementing One Identity Password Manager reduced IT costs and time, enhanced efficiency, and increased productivity by streamlining password resets.
1Password Business saves 10 to 15 hours of workforce time every week, totaling almost 50 hours every month.
Cloud infrastructure at a tech vendor with 201-500 employees
If you need an ROI in time efficiency, please use 1Password Business.
Project Manager at a consultancy with 51-200 employees
We saw around a 60 to 70% reduction in password-related support tickets, which significantly reduces the workload on the IT help desk team.
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
Earlier, each request would take around ten to fifteen minutes, including ticket handling, but now users can resolve it themselves in a couple of minutes.
Business development executive at Digitaltrack solution Pvt Ltd
We have seen a return on investment with One Identity Password Manager, which includes benefits such as fewer helpdesk tickets, reduced support costs, and faster issue resolution.
Technical Support Executive at DigitalTrack Solutions Pvt Ltd
 

Customer Service

Sentiment score
4.0
Technical and customer support receive high praise, even from users who haven't directly contacted the services.
Sentiment score
6.6
One Identity Password Manager support is knowledgeable and helpful, but needs consistency, quicker response, and staff improvement post-rebranding.
I would rate the customer support of 1Password Business a 10.
Project Manager at a consultancy with 51-200 employees
From a technical support perspective, the team is quite knowledgeable about the product.
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
In most cases, they are willing to get on calls, work on configuration, and help troubleshoot issues in detail.
Business development executive at Digitaltrack solution Pvt Ltd
We have interacted with the support team multiple times, and they provide technical support whenever we require it.
Technical Support Executive at DigitalTrack Solutions Pvt Ltd
 

Scalability Issues

Sentiment score
6.2
1Password Business efficiently scales from individuals to large teams, managing growth, integrations, and user demands across diverse settings.
Sentiment score
7.7
One Identity Password Manager efficiently scales for enterprises, integrating with major directories, though documentation and UI need improvement.
1Password Business supports organizational growth by accommodating increasing numbers of passwords and integrations with multiple services.
Cloud infrastructure at a tech vendor with 201-500 employees
1Password Business scales from a single user to multiple users across teams and departments in a seamless manner.
Senior Manager, Cloud Product Marketing at a tech vendor with 1,001-5,000 employees
Since it is tightly integrated with Active Directory and supports centralized policy management, it can easily handle an increasing number of users without major performance issues.
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
One of the key strengths is that it supports multiple domains and can also handle enterprise-level environments.
Business development executive at Digitaltrack solution Pvt Ltd
 

Stability Issues

Sentiment score
8.3
1Password Business is highly stable and reliable, consistently meeting user expectations for performance across various team environments.
Sentiment score
8.1
One Identity Password Manager is highly stable, reliable, and quickly resolves issues, ensuring minimal downtime in various environments.
One Identity Password Manager has been stable in our experience, especially for core functionalities such as self-service password reset and account unlock.
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
We have not experienced any major downtime and it generally performs reliably for day-to-day password reset and account unlock activities.
Business development executive at Digitaltrack solution Pvt Ltd
One Identity Password Manager is stable for us, and we do not see any kind of reliability or downtime issues.
Technical Support Executive at DigitalTrack Solutions Pvt Ltd
 

Room For Improvement

1Password Business needs better access, integration, security alerts, search, and improved UI for a smoother, cost-effective user experience.
Enhancements in interface, cloud integration, performance, third-party options, biometrics, and mobile self-service would improve One Identity Password Manager.
I would improve the search engine of 1Password to make it clearer or less confusing.
DevOps at a tech vendor with 501-1,000 employees
More integration with third-party SaaS products would be beneficial.
Cloud infrastructure at a tech vendor with 201-500 employees
The tutorials and documentation for 1Password Business are not the best.
Software Engineer at a tech services company with 51-200 employees
Some users, especially new ones, take a bit of time to get comfortable with it, so a clearer and more user-friendly design would really help.
Business development executive at Digitaltrack solution Pvt Ltd
Improving usability, performance, and integration flexibility would make it even more competitive in today's market.
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
Improved cloud integration options and a more intuitive admin dashboard for easier day-to-day management would be beneficial.
Associate Technical Desktop Support at Digitaltrack
 

Setup Cost

1Password Business offers fair-priced subscriptions with security features, appealing mainly to businesses for internal handling of costs.
One Identity Password Manager offers competitive, scalable pricing with flexible licensing, appealing to enterprises despite higher initial setup costs.
The pricing is reasonable.
Project Manager at a consultancy with 51-200 employees
The pricing is on the higher side compared to some basic solutions, but it is justified given the advanced features, security, and scalability it offers.
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
 

Valuable Features

1Password Business enhances security and efficiency with password management, integration support, role-based access, and collaborative sharing features.
One Identity Password Manager offers self-service password reset, strong security integrations, centralized administration, and supports multiple languages for diverse users.
The automatic password rotation feature is particularly valuable, as rotated passwords are automatically updated to the 1Password Business vault.
Cloud infrastructure at a tech vendor with 201-500 employees
I find the administration features particularly valuable, especially the Watchtower feature that alerts me when certain passwords have not been updated within a certain timeframe or when sites or accounts have been exposed, prompting me to proactively change those passwords.
Senior Manager, Cloud Product Marketing at a tech vendor with 1,001-5,000 employees
1Password Business has positively impacted my organization by reducing some of our security risks.
Lead AI at OnSurvey
Self-service password reset is definitely the most valuable feature.
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
One of the best things about One Identity Password Manager is its self-service capability, allowing users to reset the password or unlock their account on their own, which saves a lot of time and reduces dependency on IT support.
Business development executive at Digitaltrack solution Pvt Ltd
One Identity Password Manager has positively impacted our organization in many ways, providing very powerful features and reducing password-related issues, which has led to a reduction in helpdesk tickets and enabling users to securely reset or unlock their accounts without the need for IT support.
Technical Support Executive at DigitalTrack Solutions Pvt Ltd
 

Categories and Ranking

1Password Business
Ranking in Enterprise Password Managers
5th
Average Rating
9.0
Reviews Sentiment
6.6
Number of Reviews
13
Ranking in other categories
No ranking in other categories
One Identity Password Manager
Ranking in Enterprise Password Managers
11th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Enterprise Password Managers category, the mindshare of 1Password Business is 4.7%, down from 5.3% compared to the previous year. The mindshare of One Identity Password Manager is 1.3%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Password Managers Mindshare Distribution
ProductMindshare (%)
1Password Business4.7%
One Identity Password Manager1.3%
Other94.0%
Enterprise Password Managers
 

Featured Reviews

reviewer2798643 - PeerSpot reviewer
Project Manager at a consultancy with 51-200 employees
Centralized password sharing has improved secure access and streamlined global team workflows
The important limitation that I find in 1Password Business is that recipients, when you share the data with them, can always manually store that data locally. No system can fully prevent that. We just need to trust the person whom you're sharing the data with. It's not ideal for strangers or unknown parties where we can give them the credit card, which is not ideal. The limitations of 1Password Business where it allows the users to store their data locally are the only limitation, but it doesn't affect the fact that we are using the platform itself because it's really helpful for the team.
Mahesh Malve - PeerSpot reviewer
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
Self-service password reset has transformed support and now frees IT to focus on strategic work
While One Identity Password Manager is a strong solution, there are definitely a few areas where it could be improved. One area is the user interface. It is functional but not very modern or intuitive compared to newer password management tools. Improving the UI would enhance user adoption and the overall experience. The second area is performance and stability. In some cases, performance can be slow, and there have been instances where updates occasionally cause stability issues. A more reliable upgrade process would definitely improve confidence in the product. The third area is integration complexity. Although it integrates well with systems such as Active Directory, integrating with other platforms can sometimes be complex. Having more out-of-the-box connectors or simpler integration options would be beneficial. Overall, One Identity Password Manager is a reliable enterprise solution, but improving usability, performance, and integration flexibility would make it even more competitive in today's market.
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Use our free recommendation engine to learn which Enterprise Password Managers solutions are best for your needs.
900,838 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
9%
Manufacturing Company
8%
Comms Service Provider
6%
Outsourcing Company
13%
Construction Company
13%
Financial Services Firm
12%
Healthcare Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise2
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for 1Password?
Everything related to pricing, setup cost, and licensing is good. The pricing is reasonable.
What needs improvement with 1Password?
The important limitation that I find in 1Password Business is that recipients, when you share the data with them, can always manually store that data locally. No system can fully prevent that. We j...
What is your primary use case for 1Password?
The main use case that we have for 1Password Business is to store our websites and CMS back-end passwords because we have lots of projects and many CMS platforms. 1Password Business has one consoli...
What is your experience regarding pricing and costs for One Identity Password Manager?
The pricing, setup cost, and licensing of One Identity Password Manager are handled by our management team, not by us.
What needs improvement with One Identity Password Manager?
One Identity Password Manager can be improved with a more modern user interface, better reporting and analytics capabilities, and simpler integration workflows for some third-party systems, while f...
What is your primary use case for One Identity Password Manager?
One Identity Password Manager is primarily used for self-service password reset, account unlock, and centralized password management to reduce help desk workload and improve user productivity. One ...
 

Overview

 

Sample Customers

Dribble, Geckoboard, Wonderbly
Trillium Lakelands District School Board, Abu Dhabi Ports, Canadian University Dubai
Find out what your peers are saying about 1Password Business vs. One Identity Password Manager and other solutions. Updated: June 2026.
900,838 professionals have used our research since 2012.