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Acronis Cyber Protect vs Dell PowerProtect DD (Data Domain) comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Users report a positive ROI for Acronis Cyber Protect, valuing recovery capabilities despite some financial challenges with bundled packages.
Sentiment score
7.4
Dell PowerProtect DD offers significant financial benefits, enhancing backup efficiency and ROI through rapid restoration and data reduction.
 

Customer Service

Sentiment score
6.4
Customer service and technical support vary, with unreliable response times despite valued 24/7 availability and remote access.
Sentiment score
7.4
Dell PowerProtect DD support is praised for responsiveness and expertise, despite regional inconsistencies in Bangladesh and Pakistan.
I'll give them a nine for how responsive they are in technical support.
Whenever I have a question, they respond very quickly each time.
The support takes too much time to respond to callbacks.
I have encountered an issue before with other brands that would not have occurred with Dell.
I have dedicated support from Dell for Vietnam, and they are responsive.
They respond within 24 hours of case submission, which is crucial for maintaining the solution.
 

Scalability Issues

Sentiment score
7.0
Acronis Cyber Protect is scalable, flexible, and performant, with minor issues affecting on-premise users more than cloud users.
Sentiment score
6.9
Dell PowerProtect DD offers excellent scalability for enterprises, with easy expansion and effective cloud options for large data volumes.
Acronis Cyber Protect is a scalable product.
I would rate it eight on a scale from 1 to 10 for scalability, considering it will be multiple assets.
The scalability depends on the IT department's strategy.
The solution is scalable to higher models, both vertically and horizontally.
By keeping the increasing data in mind, we decided to go for Data Domain.
 

Stability Issues

Sentiment score
7.3
Acronis Cyber Protect is dependable, stable, with efficient backups, though updates and UI delays pose occasional challenges.
Sentiment score
8.3
Dell PowerProtect DD is highly reliable, with minimal downtime and robust performance, consistently rated nine or ten for stability.
It ended up being at a point where we actually had to disable some features in order for the client to work through that specific purpose.
The stability of Acronis Cyber Protect is very high.
Dell is especially more stable in the enterprise product.
Dell PowerProtect DD (Data Domain) is stable in terms of software performance.
 

Room For Improvement

Acronis Cyber Protect could improve user interface, installation, compatibility, performance, support, pricing, and integration for enhanced functionality.
Dell PowerProtect DD requires improved processing, security, ease of use, integration, and competitive pricing to meet user demands.
It's only after we discovered there was a compatibility issue with the application that the client was running that we actually had to do a lot of log file shipping to Acronis themselves and getting solutions because of other problems.
Acronis Cyber Protect could be more affordable, especially for us in South America.
The Protect environment should automatically secure the last backup screens to prevent any changes, even by an admin.
Medium-level and SME-level businesses can easily utilize this feature, but Dell PowerProtect DD (Data Domain) is a relatively expensive solution to propose to customers.
It is suitable for more customers since it is small, cost-effective, and a good start for any customer to know about Data Domain and DBS solutions.
The high availability feature is only present in the higher models of Dell PowerProtect DD (Data Domain).
 

Setup Cost

Acronis Cyber Protect offers affordable licensing options, though some find it expensive in large environments, yet valued for capabilities.
Dell PowerProtect DD is costly but valued for deduplication and support, despite competition from Veritas and Commvault.
I would rate the price as nine out of ten.
The backup solution cost is higher than the actual solution.
The price for PowerProtect DD is not suitable for my customers. It is very high.
The pricing has become higher since July, and the license costs are more expensive compared to the past.
 

Valuable Features

Acronis Cyber Protect combines easy interface, backup, and cybersecurity for versatile OS support with centralized management and cloud storage.
Dell PowerProtect DD offers deduplication, compression, and seamless integration, praised for scalability, security, reliability, and cost-effectiveness in data management.
The NASDAQ level CFS level backup is the feature I find most beneficial for our data protection strategy.
This is beneficial because any backup package stored in the cloud is not free, and if it shrinks well, it allows users to pay less for cloud storage.
It also encrypts your backups and makes it safe, so it doesn't get affected with viruses.
The most valuable feature of Dell PowerProtect DD (Data Domain) is its deduplication capability.
Retention for data, deduplication, and replication between sites are valuable features.
The security features of this solution, such as encryption and role-based access control, are included, and ransomware protection is also incorporated.
 

Categories and Ranking

Acronis Cyber Protect
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
122
Ranking in other categories
Backup and Recovery (9th), Cloud Backup (6th)
Dell PowerProtect DD (Data ...
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
75
Ranking in other categories
Deduplication Software (1st), Disk Based Backup Systems (1st)
 

Mindshare comparison

Acronis Cyber Protect and Dell PowerProtect DD (Data Domain) aren’t in the same category and serve different purposes. Acronis Cyber Protect is designed for Cloud Backup and holds a mindshare of 5.8%, down 8.0% compared to last year.
Dell PowerProtect DD (Data Domain), on the other hand, focuses on Deduplication Software, holds 28.2% mindshare, down 29.8% since last year.
Cloud Backup
Deduplication Software
 

Featured Reviews

SameerMogale - PeerSpot reviewer
Encounter challenges in troubleshooting but experience efficient customer support
The application itself is a bit bloated. Although it has a lot of features when it comes to troubleshooting, we don't basically know where to start even though we do give them the log files to troubleshoot they don't give us a proper solution set. So I would say because it's bloated, it's a bit more difficult to troubleshoot where you get certain errors. From my side, on the POC I didn't really need to do much. It's only after we discovered there was a compatibility issue with the application that the client was running that we actually had to do a lot of log file shipping to Acronis themselves and getting solutions because of other problems. So on a day-to-day basis, you don't even maintain it, you just forget about it. You get alerts, but usually in between. It's quite easy to manage. To be honest with you, since I didn't really test that option of Acronis Cyber Protect, it's supposed to make everything feasible and easy to manage but I never got the option of testing it out, so I cannot really say at this stage.
Faisal_Zia - PeerSpot reviewer
Offers efficient data management with robust features and reliable performance
Dell PowerProtect DD (Data Domain) can be improved in terms of price. While Dell is providing a proper device, other solutions, such as Symantec, can replicate their data through any NAS storage. Although their deduplication and compression might not be as effective, they can still accomplish the task. Medium-level and SME-level businesses can easily utilize this feature, but Dell PowerProtect DD (Data Domain) is a relatively expensive solution to propose to customers.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Comms Service Provider
11%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
15%
Financial Services Firm
11%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...
What do you like most about Acronis Backup?
One of its most valuable aspects is its user-friendly interface.
What is your primary use case for Dell EMC PowerProtect DD (Data Domain)?
My use case for this solution is for protecting or backing up data to safeguard against hacking or for disaster recovery. I utilize it in more projects on the governmental side, the non-governmenta...
What do you like most about Dell PowerProtect DD (Data Domain)?
The product, a disk backup solution, improves our data application tasks. We used tape libraries with Dev drives in legacy architectures, resulting in slow backups compared to modern drives like NV...
What is your experience regarding pricing and costs for Dell PowerProtect DD (Data Domain)?
The price is also a disadvantage. Price is a disadvantage with the PowerProtect as it needs to be cheaper. The cheaper device costs around $70,000, which is a big sum to pay for a device like this.
 

Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
DataDomain, Dell EMC Data Domain, PowerProtect Data Domain
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
The US Army, City of Houston, Lloyds TSB, TiVo, Teck, Ingram Entertainment, The New York Mets
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