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I'll give them a nine for how responsive they are in technical support.
Whenever I have a question, they respond very quickly each time.
The support takes too much time to respond to callbacks.
I have encountered an issue before with other brands that would not have occurred with Dell.
I have dedicated support from Dell for Vietnam, and they are responsive.
They respond within 24 hours of case submission, which is crucial for maintaining the solution.
Acronis Cyber Protect is a scalable product.
I would rate it eight on a scale from 1 to 10 for scalability, considering it will be multiple assets.
The scalability depends on the IT department's strategy.
The solution is scalable to higher models, both vertically and horizontally.
By keeping the increasing data in mind, we decided to go for Data Domain.
It ended up being at a point where we actually had to disable some features in order for the client to work through that specific purpose.
The stability of Acronis Cyber Protect is very high.
Dell is especially more stable in the enterprise product.
Dell PowerProtect DD (Data Domain) is stable in terms of software performance.
It's only after we discovered there was a compatibility issue with the application that the client was running that we actually had to do a lot of log file shipping to Acronis themselves and getting solutions because of other problems.
Acronis Cyber Protect could be more affordable, especially for us in South America.
The Protect environment should automatically secure the last backup screens to prevent any changes, even by an admin.
Medium-level and SME-level businesses can easily utilize this feature, but Dell PowerProtect DD (Data Domain) is a relatively expensive solution to propose to customers.
It is suitable for more customers since it is small, cost-effective, and a good start for any customer to know about Data Domain and DBS solutions.
The high availability feature is only present in the higher models of Dell PowerProtect DD (Data Domain).
I would rate the price as nine out of ten.
The backup solution cost is higher than the actual solution.
The price for PowerProtect DD is not suitable for my customers. It is very high.
The pricing has become higher since July, and the license costs are more expensive compared to the past.
The NASDAQ level CFS level backup is the feature I find most beneficial for our data protection strategy.
This is beneficial because any backup package stored in the cloud is not free, and if it shrinks well, it allows users to pay less for cloud storage.
It also encrypts your backups and makes it safe, so it doesn't get affected with viruses.
The most valuable feature of Dell PowerProtect DD (Data Domain) is its deduplication capability.
Retention for data, deduplication, and replication between sites are valuable features.
The security features of this solution, such as encryption and role-based access control, are included, and ransomware protection is also incorporated.
DD series enables your organization to protect, manage and recover data at scale. As the next generation of Dell Data Domain appliances, DD series sets the bar for efficient data management from edge to core to cloud and includes the ecosystem support and comprehensive data protection that customers have come to appreciate from Data Domain. The DD series offers a super-fast, secure, and an efficient solution that is built for multi-cloud data protection and to keep up with future demands. The DD series consists of the DD9900, DD9400, DD6900, DD6400, DD3300, and a software-defined option, PowerProtect DD Virtual Edition (DDVE).
DD series empowers organizations to protect, manage and recover data at scale across their entire diverse ecosystems. DD series provides broad ecosystem support, efficiency, powerful data protection, cloud-enabled capabilities, and the cyber resiliency that our customers demand.
The DD Operating System (DDOS) is the brilliance that drives the DD series. DDOS contributes the agility, security, and reliability that pushes DD series to deliver high-speed, scalable, and standard-setting protection storage for backup, archive, and disaster recovery. DDOS integrates seamlessly with many existing infrastructures, permitting ease-of-use with leading backup and archiving applications, and provides superior performance in conjunction with Dell PowerProtect Data Manager and Data Protection Suite. When you decide to purchase a new DD series appliance you can easily consume DDOS as a subscription providing greater flexibility for deployment while minimizing your overall upfront costs.
DD series does a great job to minimize the threat of data loss and adds to the value of protected data while meeting ever-increasing demands of SLAs and increasing ROI. DDOS drives DD series to deliver up to 38% faster backups and up to 45% faster restores at significantly higher compression levels.
DD series supports high availability within the single rack. Additionally, DD series can greatly reduce the total cost of ownership (TCO) by minimizing downtime in the unlikely event of a hardware failure. DD series delivers amazing high-speed networking connectivity with support for 25GbE and 100GbE network adapters.
Benefits of Dell PowerProtect DD
Fast, secure, efficient data protection:
Industry-leading multi-cloud protection:
Operational simplicity:
Reviews from Real Users
One user, who is an enterprise IT architect at a tech service company, says that “Dell PowerProtect DD is highly stable and reliable. I have not had a time when the system did not work and in an emergency this is critical.” He rates the ROI it has brought his company a five out of five.
A pre-sales and technical manager at a tech services company says that "The features that I have found most valuable with Dell PowerProtect DD are its deduplication feature and its DD Boost protocol for fast transfer, which is amazing."
Chris C., lead infrastructure architect at ThinkON, relates that Dell PowerProtect DD “allows our organization to send more data to this device compared to others. It also allows us a fast recovery of files or Virtual Machines if needed being on-premise.”
We monitor all Cloud Backup reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.