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Akamai App and API Protector vs Symantec Data Center Security comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 14, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Akamai App and API Protector
Ranking in Cloud and Data Center Security
15th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
29
Ranking in other categories
Web Application Firewall (WAF) (24th), Distributed Denial-of-Service (DDoS) Protection (8th)
Symantec Data Center Security
Ranking in Cloud and Data Center Security
11th
Average Rating
7.6
Reviews Sentiment
4.9
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Cloud and Data Center Security category, the mindshare of Akamai App and API Protector is 2.1%, up from 0.8% compared to the previous year. The mindshare of Symantec Data Center Security is 3.4%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud and Data Center Security Mindshare Distribution
ProductMindshare (%)
Symantec Data Center Security3.4%
Akamai App and API Protector2.1%
Other94.5%
Cloud and Data Center Security
 

Featured Reviews

Gavin Pinho - PeerSpot reviewer
Privacy & Risk Management Vice President, Information Security at a computer software company with 501-1,000 employees
Has provided strong protection against evolving threats but still needs support for configuration fine-tuning
The standout features of Akamai App and API Protector are rooted in it being the Web Application Firewall, where all traffic gets scanned, including the implementation of web firewall rules, and after this phase, traffic proceeds through the BMP, which is Bot Management. Akamai App and API Protector exceeds expectations in terms of AI capabilities, and it genuinely combines a plethora of advanced features. The area in which Akamai excels compared to other competitors with a WAF is in threat intelligence, as threats continually evolve, requiring ongoing updates to backend algorithms to effectively capture smart bots, and Akamai's commitment in that regard is backed by an excellent team, while other providers are still catching up.
Muhammad Ejaz ul Hassan - PeerSpot reviewer
CEO at a tech services company with 51-200 employees
Continuous server hardening has protected critical legacy workloads and simplified security control
Symantec is lagging on the reporting side. I have been working for 10 years and I have identified many gray areas. As a user protecting your infrastructure, you need to sell the value to your management. Management buys the tool for preventing threats, and it works for them. However, you cannot sell it because every solution needs to show what happened in the last few years or how you will be protected in the future. Reporting is the most important thing for the CIO level, not the admin level. I have seen Symantec really lag in this area. I am creating my own tool to build a dashboard to share with the CIO level because they want to know what happened last week, last month, and last year. These reports will tell you about activities. Symantec changed the licensing when Broadcom acquired the company. The question of who will provide support became unclear. Support has now changed and they are making money. I have seen that most of the time when you ask implementation questions, they do not answer you. If you have a problem, they give you a low-level engineer at the first level. This delays resolution. Support has to be better.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The CDN and the WAF features are the best in this solution."
"Everything will be handled by Akamai's system before it reaches our infrastructure."
"I can attest to its benefits in terms of understanding and mitigating threats...The solution's technical support team seems to be pretty responsive."
"Overall, I am happy with Site Defender because what it's doing, it's doing well."
"It's a very good solution."
"All the solution's features are very good."
"Akamai Web Application Protector is a good solution that provides basic web application protection."
"It enables us to move faster with new products because we have this layer of protection set up in our infrastructure."
"Good file integrity monitoring features."
"The real strength lies in its straightforward approach, offering just two key policies: prevention and detection."
"The ability to finely control permissions and restrictions on servers or assets through a customizable rule set is a key strength."
"The console and tools are very user-friendly."
"The granularity of applying the policies is valuable."
"We have not reduced manpower, the number of servers has gone up, but the number of incidents has tricked down to single digits."
"The most valuable feature is the endpoint protection system."
"The monitoring in the management console allows us to find out what is going wrong, and it gets reports even before the user reports it."
 

Cons

"The effectiveness of Akamai's bot management in reducing unauthorized access is quite good, although it does require a lot of fine-tuning and tweaking, which involves spending ample time with their support teams to tailor the configuration to our applications."
"It's fine for a simple tool, but as I recall, if you encounter a lot of bots, scrapers, and other things, you'll need this tool bot and this other thing they offer called Bot Manager."
"In terms of precedence of Akamai rules, the last one is implemented. That is the one that is operational. If two rules contradict, the last one is implemented. We had a clash, but it was really tough to find that out. I would like to have a rulebook because, in their architecture documentation, it is not mentioned anywhere that if two rules clash, the last one works, and if it does not work, then what to do. This is something we were debating today with their tech support. With AWS, we get documents for the issues so that they do not occur in the future. Akamai's support and knowledge base needs to be improved."
"If we talk about application layer attacks, including WAF, CloudFlare is leading. Akamai can focus a bit more on the application layer attacks and how to protect them."
"One area where Akamai can improve is the captcha part. Cloudflare provides a captcha if there are a certain number of threats. For example, I can assign that if there are 10 requests within a second from a single IP, it should send a captcha to the user. The user should fill in the captcha, and only after that, the user should be able to access our website. This captcha feature should be built into Bot Manager. I love this captcha feature of Cloudflare."
"There are some issues with pushing configurations across a network. It still takes about 20 minutes and that means to retract it's another 20 minutes."
"The performance of the cloud monitoring tool is low."
"The custom rules must be improved."
"The support is very bad. They're not fast at all. Trend Micro's support is much better."
"They need to develop a more flexible product that can be scaled such that it fits well into a small business or a bigger, enterprise-level solution."
"A user or administrator making the policy in the DCS should have a very thorough knowledge of the operating system or policy making. You have to be very specific about the data structure."
"The product blocks certain processes, even after allowlisting them."
"Adding more compatibility with common products like Microsoft would be a plus."
"Since the acquisition of Symantec, our customers have not been satisfied with this solution."
"Could have better reporting capabilities and better support."
"It would be advantageous if Symantec or Broadcom, given the rebranding, could simplify the process, enabling users to leverage the antivirus functionality more easily."
 

Pricing and Cost Advice

"Its price is slightly high. Every company has a justification for the high price. Overall, it feels worth the money based on how the service has been structured, but we do negotiate it."
"Its price is at the medium level. It is not very high. It is also not very low. It serves the purpose."
"The product’s price is high."
"One reason not all people use Akamai is that it is a little bit more expensive than some other providers."
"Akamai Web Application Protector is an expensive product."
"The solution is not expensive."
"The price they are offering is quite reasonable for premium customers, but it's very expensive if you're a small and medium-sized enterprises."
"There is no license at all for Akamai. They are going to charge us only for the usage."
"The product is a bit costly."
"It is notably more expensive when compared to other solutions."
"Compared to some other solutions, such as CrowdStrike, Symantec is more expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Comms Service Provider
9%
Performing Arts
7%
Outsourcing Company
7%
Outsourcing Company
19%
Construction Company
16%
Financial Services Firm
7%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise7
Large Enterprise18
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise5
 

Questions from the Community

What needs improvement with Akamai Web Application Protector?
There are no significant areas for improvement on the WAF side or for Akamai App and API Protector solution; they are comprehensive in their current state.
What is your primary use case for Akamai Web Application Protector?
The main use case for Akamai App and API Protector is serving as the WAF, Web Application Firewall.
What advice do you have for others considering Akamai Web Application Protector?
The primary way Akamai App and API Protector helps manage evolving cyber threats is by considering the impact on revenue, with businesses evaluating if Akamai is worth the cost based on potential l...
What needs improvement with Symantec Data Center Security?
Symantec is lagging on the reporting side. I have been working for 10 years and I have identified many gray areas. As a user protecting your infrastructure, you need to sell the value to your manag...
What is your primary use case for Symantec Data Center Security?
As a partner support, we handle all Symantec products for various clients. Currently, we work with DLP, Symantec Endpoint Protection, Data Loss Prevention, Data Center Security, Email Security, and...
What advice do you have for others considering Symantec Data Center Security?
I am still a Symantec partner. Price rating is five out of ten. Symantec Data Center Security is a perfect solution, but it needs to elaborate its functionalities and functions to the market. Peopl...
 

Also Known As

Akamai Web Application Protector, Akamai Kona Site Defender, Akamai Kona DDoS Defender
No data available
 

Overview

 

Sample Customers

Douglas Omaha Technology Commission, ZALORA, PrintPlanet
Information Not Available
Find out what your peers are saying about Akamai App and API Protector vs. Symantec Data Center Security and other solutions. Updated: September 2026.
914,889 professionals have used our research since 2012.