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Alcatel-Lucent OmniVista vs IBM Tivoli NetCool comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alcatel-Lucent OmniVista
Ranking in Network Management Applications
16th
Average Rating
8.8
Reviews Sentiment
8.2
Number of Reviews
9
Ranking in other categories
No ranking in other categories
IBM Tivoli NetCool
Ranking in Network Management Applications
14th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Network Management Applications category, the mindshare of Alcatel-Lucent OmniVista is 1.8%, up from 1.7% compared to the previous year. The mindshare of IBM Tivoli NetCool is 3.9%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Management Applications Mindshare Distribution
ProductMindshare (%)
IBM Tivoli NetCool3.9%
Alcatel-Lucent OmniVista1.8%
Other94.3%
Network Management Applications
 

Featured Reviews

Nachoba  Ivan - PeerSpot reviewer
Technical Support (IT) at Mantra Technologies
Easily manage configurations and monitor networks with enhanced reporting capabilities
In version 8.7.70, I am not able to change a user from administrative to room once the user is created. This limitation is challenging and was confirmed by Alcatel as not possible in the 8.7.70 version under the user section. The option of changing from administrative to room should be available in the user section.
Petar Ganev - PeerSpot reviewer
Senior Enterprise Monitoring Engineer at Commerzbank
Reliable for enterprise monitoring but no longer actively developed
There are problems with the latest security requirements because many things have changed in recent years, and now the security audits are very strict. And we need to switch to something else. We need to patch it constantly. Moreover, it is a very old tool and a little bit difficult to support. Otherwise, they work okay.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I really like Visual RAF, I use that a lot and then I use the up and down status reports because it will send me emails and text messages when access points go up or down, so I am always aware of what is going on."
"Being able to see the health of the network is most valuable; it is very strong in terms of stability and scalability, and their technical support is also good."
"What we found valuable from Alcatel-Lucent OmniVista is that we are able to get reports, analytics, health analysis, and everything required by the customers."
"OmniVista is a unified solution. It makes management easier in case the router, switch and the WiFi are of the same brand. It also allows us to monitor the WiFi signal strength, switch speed, and bandwidth consumption, and easily block users. We also use the analytics feature, which provides a dashboard showing the number of users per WiFi access point, signal strength, and internet performance. It also monitors the temperature of the equipment."
"The command line is very user-friendly, making it easy to implement the network."
"The most valuable feature of Alcatel-Lucent OmniVista is the monitoring of wired and wireless equipment."
"Network management solution that's very stable and scalable. It has a straightforward installation, fast technical support, and multiple features such as reporting, network health analysis, etc."
"The solution is easy to manage."
"NetCool has a huge database that can collect and process about one million alarms a day."
"Full featured - event/fault management, performance management, topology map, discovery, RCA, event enrichment, Proviso will chart data from almost any source with a variety of aggregation options."
"Tivoli NetCool allows us to grasp a lot of data that can be applied toward predictive analytics and auto-remediation."
"The solution is very fast, there's no lag or delay between the IBM solution and the other solutions like Huawei and Nokia."
"Anything is possible with Tivoli. It's quite a robust system."
"Support is one of the best aspects of this solution. NetCool is a good product that has good flexibility. There are a lot of documents available online which is one of the best features of IBM Tivoli Suite. Whenever an issue happens, rather than going to technical support, if you find the exact issue in Google, you can get tech notes for that particular issue."
"The solution is a complete package; it has various useful elements including inventory management and incident management packaged inside it, and anything is possible with Tivoli since it is quite a robust system that offers a lot of useful integration capabilities."
"The Netcool solution is great, and it's very easy to use."
 

Cons

"In version 8.7.70, I am not able to change a user from administrative to room once the user is created."
"It needs to be infused with more artificial intelligence and machine learning."
"They should add more security features."
"I would like to see a little better reporting, not reporting features, the report maker to be a little better."
"One feature that is missing is the netting feature, which allows for public-to-private network transitions and vice versa."
"Adding a reliable and proper heatmap for the access points would make this solution better."
"What we'd like to see in the next release of Alcatel-Lucent OmniVista is a reliable and proper heatmap for the access points."
"The support of Omnivista could be better. It's very expensive because it requires a subscription for support, and the licenses are proprietary. If you want to scale or expand your operation by adding more WiFi access points, you have to buy another license for that. The web-based interface of OmniVista is user-friendly, but for some administrative tasks and functions, you have to use the CLI, which is difficult if you don't have enough training. It relies heavily on CLI guides and manuals. For improvements, I'd suggest making the WiFi access points lighter.. Lighter access points like those from TP-Link or Ubiquiti would be better. Additionally, the switches struggle with heat in our environment. They can get very hot and damage the electrical components due to inadequate cooling."
"Customization and integration that you need to do to make the product fit your needs is very complex. It is not a product that somebody could easily pick up without any prior training or experience."
"This is another one of those suites glued together from a myriad of acquisitions and it shows once you get under the hood."
"The product is pretty costly. It's definitely not the least expensive option."
"IBM's technical support takes a long time to do root cause analysis, and we have to go through several levels of help before getting a solution."
"The solution is not user-friendly."
"In terms of improvement, I would like to see more AIOps, Artificial Intelligent Operations in the next release. IBM develops new features for Power BI or Cognos Analytics, which is good. As of now, we use Cognos Analytics, we are not using Power BI. They have the Insight concept but we don't like that."
"Tivoli NetCool is based on a Linux platform, it would be beneficial if they moved it to Windows because not everyone is acquainted with Linux."
"The solution does not have any AI capabilities."
 

Pricing and Cost Advice

"This is an open-source solution, we do not pay any money to use it."
"The price of Alcatel-Lucent OmniVista is cheaper compared to other tools on the market. The license for this software is a one-time license only, so there is no renewal needed. It's a perpetual license."
"I would rate OmniVista's pricing seven out of ten since it is expensive."
"Its price is reasonable."
"Customers are required to pay a licensing fee."
"The price of the product is too expensive."
"Licensing fees are paid on a yearly basis."
"It costs around 100k for every ten servers, which is lower than similar products from other vendors."
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Top Industries

By visitors reading reviews
Outsourcing Company
18%
University
11%
Financial Services Firm
9%
Construction Company
8%
Outsourcing Company
15%
Financial Services Firm
13%
Comms Service Provider
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise5
 

Questions from the Community

What needs improvement with Alcatel-Lucent OmniVista?
In version 8.7.70, I am not able to change a user from administrative to room once the user is created. This limitation is challenging and was confirmed by Alcatel as not possible in the 8.7.70 ver...
What is your primary use case for Alcatel-Lucent OmniVista?
The solution is used for auditing and providing audit reports, sending mails, and notifications.
What advice do you have for others considering Alcatel-Lucent OmniVista?
I rate Alcatel-Lucent OmniVista an overall nine out of ten. The issue with changing a user from administrative to room under the user section needs improvement. If this could be resolved, the ratin...
What is the best network monitoring software for large enterprises?
I have worked from 1973 with all kind of systems in large enterprises across the world. And have experience with all kind of software in monitoring from infra to end to end, it depends on the funct...
 

Also Known As

Alcatel-Lucent OmniVista 8770, OmniVista 8770, OmniVista 2500, OmniVista Cirrus, Alcatel-Lucent OmniVista 2500, Alcatel-Lucent OmniVista Cirrus, OmniVista 2500 NMS, OmniVista 2500 VMM, OmniVista 3600,
Tivoli NetCool
 

Overview

 

Sample Customers

Blickle and Scherer, Loughborough University, CSF Inox, Caritas Speyer
Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)
Find out what your peers are saying about Alcatel-Lucent OmniVista vs. IBM Tivoli NetCool and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.