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AlertSite vs Postman comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AlertSite
Ranking in API Monitoring Software
4th
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
7
Ranking in other categories
Application Performance Monitoring (APM) and Observability (36th)
Postman
Ranking in API Monitoring Software
1st
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
62
Ranking in other categories
API Management (10th), API Testing Tools (3rd)
 

Mindshare comparison

As of June 2025, in the API Monitoring Software category, the mindshare of AlertSite is 9.6%, down from 10.5% compared to the previous year. The mindshare of Postman is 44.5%, up from 44.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
API Monitoring Software
 

Featured Reviews

SandeepTarwe - PeerSpot reviewer
Alerting capabilities have enabled timely escalation and resolution of issues
In AlertSite, I was monitoring the kiosks and servers for JetBlue Airlines. The servers would trigger alerts if there were any outages or issues with any of the kiosks, servers, or the ticketing tool. I monitored these alerts and escalated them to the concerned team to rectify them at the earliest…
Anagha Mahadik - PeerSpot reviewer
Solution simplifies web service testing with impressive speed and accessibility
It is very easy for me to use and I highly prefer it compared to SoapUI and other products for performing its job. It is more handy and faster. It has impacted us very nicely. Postman is used for free by us. I'm not sure if there might be a paid version for multiple users. It is a very good product used for development. It is easy to install, as well as to learn, particularly for new users, even if they are not developers. I taught my business analyst to use it. I just showed them once, and it was easy for them to understand. For example, I gave them the URL and request format and asked them to test independently. They were able to use it on their own and do their testing as well. It was a good experience, especially for generally smart people, like those we usually hire in our company. It is pretty easy to explain, and learning it is not complex.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The alerting capabilities of AlertSite were really helpful."
"The best feature of AlertSite is that it shows you a visual graph and also sends you notifications about errors, so you get immediate notifications about errors which means that your support team can start taking steps and more quickly make sure the site is up and that customer experience isn't interrupted in terms of using your system and your products. AlertSite is a very good tool. It's user-friendly, and you can see everything on the dashboard. Configuring it is also easy."
"I highly recommend AlertSite to other users."
"The alerting capabilities were really helpful."
"This solution has numerous advantages. It's extremely simple to configure. Either digital monitors or single-URL monitors are simple to configure and build."
"There are custom reports available along with the inbuilt reports."
"If there are any issues, it triggers an alert within 30 seconds. When it triggers the alert, we go ahead and check it immediately. The alert is triggered on a real-time basis."
"I found multiple features in AlertSite that I like. One is data monitoring history, for example, a history of the blackouts and the data. Sometimes, there's a glitch in the application that AlertSite can capture, and the tool notifies you about that glitch. It also identifies issues that could happen in the future. AlertSite is also a fast tool that you can use to monitor on-premise servers, internal applications, and even global applications. The data is available on a single UI in AlertSite, so there's no need to monitor and click on different applications or URLs. I also love that the tool is quite user-friendly, apart from being fast."
"The tool is simple and easy."
"It is easy to install, as well as to learn, particularly for new users, even if they are not developers."
"One of the biggest advantages of Postman is its user-base approach."
"Postman uses the DRY framework of JavaScript and that framework is easy and a good way to put assertions on responses."
"The user interface is very easy to learn and use, and it is a lightweight application."
"It is stable and does not lag."
"It is beneficial to have flexibility, especially with API chaining."
"The scalability is good."
 

Cons

"I would like the ability to get more data points with regard to some of the unique requirements that we have."
"AlertSite sometimes triggers false alerts or fake alerts, which needs to be rectified. When we see an alert and go ahead and run certain tests on it, the test always passes. However, on the main screen, it shows up as critical. Therefore, the false alert needs to be fixed."
"One area that needs improvement in AlertSite is the slow UI. I'm using the classic UI because it's quite user-friendly, or in human-readable format, but it's a little slow. It takes time to load all the monitors, so if that could be sped up, that would be helpful. The AlertSite support team also needs improvement in terms of availability. Most of the agents in the team aren't available 24 x 7, so if there's something you need to discuss, you need to tell the support team ahead of time to schedule it. Multiple times, when a case comes up during weekends or whenever my team is doing an update, support needs improvement, availability-wise. I use AlertSite for synthetic monitoring, so whatever is available right now is okay, but if I want to request a new feature on a website, currently, the UI refreshes automatically. I would like to have the option on AlertSite to configure that manually. The UI auto-updates every few minutes, so if I can control that manually, that would be helpful."
"What needs improvement in AlertSite is the documentation, particularly the lack of documentation. If there's a specific activity you want to do, you can't even find information on how to do it, so you have to contact the AlertSite support team to assist you, and only then would the issue be resolved. At the moment, it's not easy to find or get full documentation on how to deal with different issues. You always have to go back to AlertSite support and get help. The documentation for AlertSite could be improved and it's what I'd like to see in the next release of the tool because at the moment, the documentation isn't complete, so you'll have to contact support, but contacting support isn't an issue because the team responds to you quickly."
"I could use a few changes to the user interface."
"It is not compatible with all of the product platforms that we use."
"Additionally, support from AlertSite is not at an enterprise level since it is not offered 24/7."
"The tool needs to have a reporting feature."
"To get this email reporting function, we have to integrate Postman with Newman. If the two are not integrated, we won't be getting all these things in one group."
"There are some limitations regarding large result sets in Postman. When dealing with several hundred records, accessing all the information can be challenging."
"One of the features that is missing in Postman is reporting; it's very basic."
"I have display issues in my Windows that need to be fixed."
"I would like to see more integrations with other platforms."
"Postman could be improved by providing options for performance testing of APIs."
"Should have a more improved easy-to-use interface."
 

Pricing and Cost Advice

"The cost is high."
"My company pays to use AlertSite, but I'm unsure of the exact costs because it depends on how many monitors you have."
"We purchased the license once and had the option of selecting the number of user licenses."
"I rate the price of Postman a four out of five."
"The solution is open-source and free."
"Postman is an open-source product. It is free to download from Google."
"It is free."
"The solution has moderate pricing."
"I am using the free option."
"We are using its free version."
"We are currently using the free version, but we have plans to buy a license."
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Top Industries

By visitors reading reviews
Financial Services Firm
24%
Computer Software Company
16%
Real Estate/Law Firm
11%
Manufacturing Company
9%
Financial Services Firm
21%
Computer Software Company
16%
Insurance Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for AlertSite?
I would rate the pricing aspects of AlertSite as nine out of ten, indicating it is good or low-priced.
What needs improvement with AlertSite?
SmartBear, as a vendor, is focusing more on API management and testing rather than monitoring. AlertSite could benefit from more future-focused innovation, especially with competencies in generativ...
What is your primary use case for AlertSite?
I have been working with the AlertSite ( /products/alertsite-reviews ) product since 2019. Within our organization, specifically one service unit at one of the Big Four firms, this product has been...
How does Postman compare with Apache JMeter?
Postman lets you easily define variables, which then get updated automatically. This is a huge time-saver and makes processes very efficient. We can also export the test cases we create and share t...
What do you like most about Postman?
The product is easy to implement.
What is your experience regarding pricing and costs for Postman?
Postman is much cheaper than the other tools. I am not aware of the current pricing for Postman because that's taken care of by the client; we just pay and they simply create options. On a per-pers...
 

Comparisons

 

Overview

 

Sample Customers

JetBlue, Payless ShoeSource, Hilton Inc., StubHub, Symantec, Newegg, Sapient, AstraZeneca, Dell, Quest Diagnostics
PayPal, Shopify, Microsoft, Adobe, Atlassian, Twitter, BestBuy, Coursera
Find out what your peers are saying about AlertSite vs. Postman and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.