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Algolia vs Amazon Kendra comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Algolia
Ranking in Search as a Service
2nd
Average Rating
8.6
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Amazon Kendra
Ranking in Search as a Service
5th
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Search as a Service category, the mindshare of Algolia is 9.8%, up from 8.3% compared to the previous year. The mindshare of Amazon Kendra is 6.7%, down from 18.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Search as a Service Market Share Distribution
ProductMarket Share (%)
Algolia9.8%
Amazon Kendra6.7%
Other83.5%
Search as a Service
 

Featured Reviews

Zaid bin junaid  - PeerSpot reviewer
Product Manager at Flash.co
Navigation has needed simplification while AI search has delivered faster, more relevant answers
Algolia has multiple features, but the one I love most is the AI-powered relevance, which helps us search anything within our systems. It ensures that search results are optimized using accuracy and personalization for our organization. The second feature I value is real-time indexing, which provides instant updates and ensures that search results reflect the latest content and inventory. Additionally, Algolia tailors search based on user behavior. For example, as a user, it tailors the behavior by giving preferences and context. It works on LLM models, which is the main reason they are able to personalize behavior. Another feature I appreciate is the ability to monitor search performance and conversion metrics. The reason Algolia's AI-powered relevance and real-time indexing have made a difference is that the features provided have given us an outstanding service. It works extremely well with no downtime, no defects, and no bugs. Whatever we search for, it provides instant results. That is why we prefer them over others.
AM
Architect at IGT Solutions
Kendra has a nice AI built-in, enhancing the search experience and highly stable solution
There are many valuable features. For example, there are many documents that contain a lot of legal information. So we want to understand whether all the documents have the required complaint-related information or not, and whether they are following the standard policies of documentation. We have multiple documents, so we don't know which document has the sought-after information. Therefore, we want to perform an enterprise search on it. So there are a lot of use cases we are trying to build using these newer technologies, specifically Kendra. Moreover, Kendra has AI, which has an upper edge, and that is really helpful. It has a nice AI inbuilt, which improves the search part of it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The Algolia solution really helped us to improve our conversion rate and click through rate."
"Algolia provides some cool functionalities like filtering, indexing, and searching."
"The tool provides users with personalization features that can be used to improve user interface."
"It's scalable. It can be scaled massively."
"It has many fine-tuning configurations. Essentially, every single piece of information you pass through it is a free document you can tailor."
"The tool is easy to use, but you need to know how it works."
"Since Algolia is a SaaS solution, we didn't have to maintain servers, look at the indexes, and monitor services."
"We were working with search products, brands, and different attributes specific to the product; it's faster and easier. The implementation is easy."
"Provides flexibility to tune the relevance and ranking of results."
"We have good use cases where stability is everything. So it's a stable solution."
 

Cons

"Joining is quite complex."
"Algolia is not adopted that much, and it would be great if it were made more popular."
"When indexing the products, one may face some issues with the tool."
"The documentation for the service is not as good as it could be."
"The documentation is not beginner-friendly."
"Algolia provides a certification, which is pretty basic, and I think it can be improved in terms of a bit more detail and more elaborative content."
"The high cost of the product is an area of concern where improvements are required."
"The deployment could be easier for beginners."
"There are some token limits."
"The time it takes for indexing documents could be reduced."
 

Pricing and Cost Advice

"Algolia is a cool, super-easy-to-use, and affordable tool."
"For any developer starting out, it is worth it."
"In terms of the cost of Algolia, the tool is really expensive for us in Brazil since it comes to about half a million dollars."
"The product is cheap."
"I have heard that Algolia is an expensive solution."
"We are currently on a contract with Algolia for licensing and price."
"The pricing falls in the medium range."
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Performing Arts
10%
Computer Software Company
9%
University
7%
Computer Software Company
17%
Financial Services Firm
17%
Manufacturing Company
11%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise4
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Algolia?
The pricing, setup cost, and licensing for Algolia are based on a pay-as-you-go model, which is very efficient. The costs are very transparent and have detailed breakdowns for any kind of queries c...
What needs improvement with Algolia?
Algolia provides good value for money. However, personally, I feel the UI is a bit difficult to understand and could be more user-centric. The navigation part of Algolia is different from other too...
What is your primary use case for Algolia?
Algolia is used in my organization primarily for AI search to enhance product search for recommendations. It helps us support our knowledge bases, particularly Confluence, and maximizes the outcome...
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Comparisons

 

Overview

 

Sample Customers

Birchbox, Twitch, Lacoste, Stripe, WW, Medium, Cousera, National Geographic, Zendesk, Magento
Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Find out what your peers are saying about Algolia vs. Amazon Kendra and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.