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Algolia vs Amazon Kendra comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Algolia
Ranking in Search as a Service
2nd
Average Rating
8.6
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Amazon Kendra
Ranking in Search as a Service
5th
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Search as a Service category, the mindshare of Algolia is 9.7%, up from 8.6% compared to the previous year. The mindshare of Amazon Kendra is 6.5%, down from 17.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Search as a Service Market Share Distribution
ProductMarket Share (%)
Algolia9.7%
Amazon Kendra6.5%
Other83.8%
Search as a Service
 

Featured Reviews

Alejandro Salazar - PeerSpot reviewer
Chief Investment Officer at University of California, Berkeley
Offers extensive customization options, allowing users to tailor search results to their specific needs
There are two problems. Number one, it's a bit pricey, especially when there are similar algorithms. There's one called Typesense, which we considered to lower our bill. Algolia is good for a startup because it allows you to bootstrap powerful functionalities quickly. But if that startup ends up growing and becomes quite successful, the cost of Algolia will balloon with it. So, I could imagine that Algolia might have difficulty retaining clients. The other problem I had to deal with as the lead software engineer is the documentation. I was basically assigned a guy who had no idea how Algolia works, and I had to get it to work, which I did. But the documentation for the service is not as good as it could be. You can still figure it out, but Algolia has a lot of functionalities, not just the search engine. They have built-in components for different UI libraries. In our case, we were using React, and they have a third-party library that you can import to use Algolia services as React components. It's great, but they have very little documentation for those kinds of third-party things. It's tough to use them if you don't explain to your potential developers how they're supposed to be used. I eventually had to call them directly and sit down with their engineers, and I realized that it's a great product, but they need to explain it better.
AM
Architect at IGT Solutions
Kendra has a nice AI built-in, enhancing the search experience and highly stable solution
There are many valuable features. For example, there are many documents that contain a lot of legal information. So we want to understand whether all the documents have the required complaint-related information or not, and whether they are following the standard policies of documentation. We have multiple documents, so we don't know which document has the sought-after information. Therefore, we want to perform an enterprise search on it. So there are a lot of use cases we are trying to build using these newer technologies, specifically Kendra. Moreover, Kendra has AI, which has an upper edge, and that is really helpful. It has a nice AI inbuilt, which improves the search part of it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The Algolia solution really helped us to improve our conversion rate and click through rate."
"Algolia provides some cool functionalities like filtering, indexing, and searching."
"It has many fine-tuning configurations. Essentially, every single piece of information you pass through it is a free document you can tailor."
"The tool is worth the money, and I have seen an ROI."
"The tool provides users with personalization features that can be used to improve user interface."
"It's scalable. It can be scaled massively."
"Since Algolia is a SaaS solution, we didn't have to maintain servers, look at the indexes, and monitor services."
"We were working with search products, brands, and different attributes specific to the product; it's faster and easier. The implementation is easy."
"Provides flexibility to tune the relevance and ranking of results."
"We have good use cases where stability is everything. So it's a stable solution."
 

Cons

"I think they could improve the analytics view."
"Algolia provides a certification, which is pretty basic, and I think it can be improved in terms of a bit more detail and more elaborative content."
"The deployment could be easier for beginners."
"The documentation is not beginner-friendly."
"Joining is quite complex."
"Algolia is not adopted that much, and it would be great if it were made more popular."
"The documentation for the service is not as good as it could be."
"The high cost of the product is an area of concern where improvements are required."
"The time it takes for indexing documents could be reduced."
"There are some token limits."
 

Pricing and Cost Advice

"We are currently on a contract with Algolia for licensing and price."
"The product is cheap."
"In terms of the cost of Algolia, the tool is really expensive for us in Brazil since it comes to about half a million dollars."
"For any developer starting out, it is worth it."
"Algolia is a cool, super-easy-to-use, and affordable tool."
"I have heard that Algolia is an expensive solution."
"The pricing falls in the medium range."
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Performing Arts
10%
Computer Software Company
9%
Outsourcing Company
8%
Financial Services Firm
17%
Computer Software Company
17%
Manufacturing Company
11%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise4
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Algolia?
The pricing, setup cost, and licensing for Algolia are based on a pay-as-you-go model, which is very efficient. The costs are very transparent and have detailed breakdowns for any kind of queries c...
What needs improvement with Algolia?
Algolia provides good value for money. However, personally, I feel the UI is a bit difficult to understand and could be more user-centric. The navigation part of Algolia is different from other too...
What is your primary use case for Algolia?
Algolia is used in my organization primarily for AI search to enhance product search for recommendations. It helps us support our knowledge bases, particularly Confluence, and maximizes the outcome...
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Comparisons

 

Overview

 

Sample Customers

Birchbox, Twitch, Lacoste, Stripe, WW, Medium, Cousera, National Geographic, Zendesk, Magento
Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Find out what your peers are saying about Algolia vs. Amazon Kendra and other solutions. Updated: December 2025.
881,707 professionals have used our research since 2012.