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Alluvio Aternity vs AppPulse Suite [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alluvio Aternity
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
39
Ranking in other categories
Application Performance Monitoring (APM) and Observability (28th), Mobile APM (4th), Digital Experience Monitoring (DEM) (6th)
AppPulse Suite [EOL]
Average Rating
8.4
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Akhilesh Mishra - PeerSpot reviewer
Technical Lead Pre-Sales at M.TECH Solutions India Pvt. Ltd.
Monitoring end-user activity has improved visibility into device and application performance
In my opinion, Riverbed can make Alluvio Aternity better by having the same Aternity agent help in security, such as antivirus or EDR, which would be useful, allowing customers to avoid having multiple agents installed on their endpoint machines. Deploying multiple agents can use the processor and utilize memory, so it's better to go with one agent. If one agent can do end-user activity monitoring and act as an EDR, then it would be better for the end-user, allowing easy avoidance of installing multiple agents on their machines.
it_user567780 - PeerSpot reviewer
Infrastructure Team Lead at a tech services company with 501-1,000 employees
Helps me be proactive in solving a customer's problem before it even happens
This is a new solution by HP. It's less than two years, we're among the first to implement the solution, so I'm sure that there is a lot of room for enhancement and continuous improvement in the future. They have added a new feature, which was not part of the solution, which is they support what they call hybrid apps; before, it was only supporting native. That is something they work with your R & D, whereby they support this feature in the parent version of AppPulse.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The user experience it provides is the most valuable feature for us."
"It is very good in terms of performance; you don't have to wait forever to try and get reports or results, and it is quite quick to get everything that you need out of the software."
"The most valuable feature for us is trend analysis, particularly with device-help type of events and computer help events, such as blue screens, application errors, and application crashes."
"The detailed level of information you are able to get on the complete environment all of the way down to a specific machine."
"The degree to which Aternity customer support is proactive is off the charts."
"It's all about being proactive and solving problems before they're big."
"The dashboards of this platform are the most valuable, especially the Desktop Health dashboard."
"The item we use the most and what upper management wants is the SLA reports, as they provide a good summary of how the applications are performing over time from month to month."
"The thing that I like about AppPulse is that it's easy application to install and an easy application to use to provide information for our customers."
"With Google Analytics, you choose what performance metrics you want to have reported, but with AppPulse Mobile, you have a global vision of what is really happening inside your app."
"The FunDex is a valuable feature for our organization."
"What we learned is that the analytics are more important than the app itself."
"This product has many valuable features, and it is very important for us to identify the response time, identify the different operating systems, the brand of the smart phones, and where customers are using them - not only in Mexico, but in different parts of the world."
"We provide software testing services to third-party organizations with HP AppPulse, where we can see the real user experience live and identify low UI performance, stability problems, or high resource consumption on one screen."
"It identifies transactions and flows of the operations that our customers use with our mobile application."
"The support that we get from HP is tremendous compared to other HP support – lots of good people that can give answers."
 

Cons

"When it comes to what is called creating signatures, it's not easy for a non-coding person for desktop applications. You need to run the recording and you need to have some exposure and knowledge. That is an area where they can improve. For web applications, they have the Web Activity Creator and that's an awesome and easy tool. Anybody can use it and capture the signatures. With the desktop applications it's a little more cumbersome and difficult."
"The solution's downloadable reports could be improved."
"Some of the dashboarding and reporting on the analytics side could be improved. I think they realize it. Obviously, some of the desktop monitoring metrics always can be improved."
"The thing that I think most companies like ourselves would want would be an easier way to customize custom scripts."
"To monitor these transactions, you need to look at it, analyze it and capture it. It requires a little bit of work, but in an environment like ours, you need it to be easier."
"Their technical support structure is terrible. I would give them a rating of 2/5."
"Integrating the tool with other products is a challenge."
"The licensing model doesn't suit the market we are in and has room for improvement."
"The only other thing that would come to mind is the ability to get CI information from AppPulse into OMi."
"The regulations should be better customized for the kind of data that we cannot send to the SALs environment."
"I would love if AppPulse delivered more details about my users, for example, age and sex. It could split up the users into categories based on how frequently they use my product."
"I think they can improve the feature that identifies the operating systems, the brand of the devices, the response time, geolocalization."
"In the next release, I would like to see heat-map tracking."
"I think the product was premature."
"There are some things I look forward to – alerts, service level management calculations, API so I can get the data from somewhere else rather than just the website, customizable time frame so I can adjust the date and time."
"Currently, the information for management teams and technical teams are in the same view, but it would be useful if we could separate these views."
 

Pricing and Cost Advice

"I thought the price for Alluvio Aternity was reasonable, but we had difficulty selling it in our market due to the minimum number of agents required for deployment, which I believe was around 500."
"It’s a little on the costly side, but if you license intelligently, accounting for your various hosts connecting in through VDI or terminal servers, you can make it well worth your money."
"Pricing is a bit high. Don't take that as the "be all, end all"."
"Regarding cost, compared to other solutions, Aternity is pretty low. It's definitely lower-cost than others that we looked at, like Nexthink."
"You have to purchase it for 12 months, which is an issue because a lot of our customers are on a per-user-per-month type billing. There are a few additional costs. A lot of customers only get the essential licenses, and then they get what they call the application add-ons on top. They have to pay depending on how many customers and applications they want to monitor."
"We always try to reduce costs and purchase the Alluvio Aternity Essentials license."
"In my opinion they are asking a lot for their SaaS solution, but I also know that that's the direction they're going... The current, on-prem solution is probably a fair price."
"Our management squeezed Aternity pretty hard on the pricing, in my opinion a little too much. I advise negotiating for sure, but I do think it left kind of a sour taste in Aternity’s mouth that we were being so pushy despite the fact that we were only purchasing a small number of licenses."
"It was a no-brainer from a cost perspective compared to the other tools that we buy as an IT organization."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
9%
Manufacturing Company
8%
Outsourcing Company
7%
Financial Services Firm
21%
Construction Company
18%
Manufacturing Company
15%
Marketing Services Firm
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise5
Large Enterprise32
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for Aternity?
Riverbed is costly in the Indian market; I would rate the pricing for Alluvio Aternity as a higher price.
What needs improvement with Aternity?
In my opinion, Riverbed can make Alluvio Aternity better by having the same Aternity agent help in security, such as antivirus or EDR, which would be useful, allowing customers to avoid having mult...
What is your primary use case for Aternity?
The main use case for Alluvio Aternity is end-user activity monitoring, which is the process I'm mainly using currently.
Ask a question
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Also Known As

Aternity, Workforce APM, Aternity Frontline, Riverbed SteelCenter Aternity
Micro Focus AppPulse Suite, HPE AppPulse Mobile, AppPulse Mobile, AppPulse
 

Overview

 

Sample Customers

Maersk, SwissRe, Travis Perkins, Michelin, National Instruments, Simmons & Simmons, Lighthouse Guild
SpeechTrans, Gulliver Group
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