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Alluvio Aternity vs AppPulse Suite [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alluvio Aternity
Average Rating
8.4
Reviews Sentiment
7.9
Number of Reviews
38
Ranking in other categories
Application Performance Monitoring (APM) and Observability (32nd), Mobile APM (4th), Digital Experience Monitoring (DEM) (7th)
AppPulse Suite [EOL]
Average Rating
8.4
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Caillin Peacock - PeerSpot reviewer
Enables us to be a lot more agile and proactive in troubleshooting endpoint issues thanks to accurate UX scoring
There are many valuable features. If I had to single out one, it would be the UXI score. That's a proprietary Aternity score that tells you how good or bad the experience is for a user on that particular machine, for a particular app. It neatly encapsulates the pain of the user in a single score. It's very easy to find issues and then drill down further into those issues, based on that score. A lot of tools will do a similar thing, but they will do it indirectly and it's not always relevant. The Aternity score is on the money pretty much every time. The Digital Experience Index (DXI) feature is also very valuable. We've incorporated it into the KPIs for our endpoint team. We can use that as a benchmark to improve our goals and our environment, and for ongoing life cycle improvement.
it_user567780 - PeerSpot reviewer
Helps me be proactive in solving a customer's problem before it even happens
This is a new solution by HP. It's less than two years, we're among the first to implement the solution, so I'm sure that there is a lot of room for enhancement and continuous improvement in the future. They have added a new feature, which was not part of the solution, which is they support what they call hybrid apps; before, it was only supporting native. That is something they work with your R & D, whereby they support this feature in the parent version of AppPulse.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The detailed level of information you are able to get on the complete environment all of the way down to a specific machine."
"Being able to proactively identify issues on user systems."
"It is a tool that helps me check users' computers really quickly without having a help desk administrator logging in and doing analysis. Anyone who has access to Aternity, including our support team, can log onto Aternity and do a quick, basic analysis."
"Desktop monitoring, and being able to understand the performance of applications that runs on the desktop."
"The dashboard is very effective."
"There are also built-in activities that let you measure things like preview mail, open address book, and send mail. Those are the activities that we are able to get measurements on, and those are things we have not seen in other software monitoring tools."
"The two most valuable features for us are its abilities to validate the customer experience and to measure performance before and after upgrades."
"The most valuable feature is the application performance troubleshooting because Aternity is able to provide the performance from the end-user perspective. It doesn't just give the standard application logon time, etc., rather it's also able to measure the performance inside the application, the performance of specific transactions in the application, and break it down into three elements: the client time, the network time, and the server time. This gives us a lot of insights into what we need to focus on to improve the performance of an application."
"Customer are able to develop more quickly versions in which users can see the application to correct and monetize it."
"The application is easy to use, as it is friendly and graphic."
"The speed that you can get AppPulse out there was the brightest spot of this whole process."
"We can collect data about the user experience and see how the user is behaving with the app, or check the behavior of the app itself."
"AppPulse Active allows us to very quickly produce synthetic monitoring for our applications."
"It identifies transactions and flows of the operations that our customers use with our mobile application."
"The thing that I like about AppPulse is that it's easy application to install and an easy application to use to provide information for our customers."
"With Google Analytics, you choose what performance metrics you want to have reported, but with AppPulse Mobile, you have a global vision of what is really happening inside your app."
 

Cons

"When it comes to what is called creating signatures, it's not easy for a non-coding person for desktop applications. You need to run the recording and you need to have some exposure and knowledge. That is an area where they can improve. For web applications, they have the Web Activity Creator and that's an awesome and easy tool. Anybody can use it and capture the signatures. With the desktop applications it's a little more cumbersome and difficult."
"I would improve the dashboard, the presentation player."
"Potentially, the one thing that could probably help with better levels of enterprise adoption is around creating the application monitoring signatures. That process can be a little bit difficult. If one thing could be simplified a little bit, it would be the application monitoring signature creation process."
"I would like to get more granular detail. In regards to defining the applications and activities upfront, that can be challenging. Simplifying that would be a big win. One of the things that I know they are already working on is a verbose mode."
"It all comes in pretty nice looking charts and things, but we have a hard time pulling out hard data, which is usually what you'll need if you're trying to be actionable."
"Being able to add custom monitoring to dashboards would be nice. Right now, if you want to monitor the value of a registry key on your systems, to get that added into the dashboard you have to reach out to Aternity so they can start looking for that value. It would be interesting if that were more of a self-serve function."
"When they moved from Version 8 to Version 9, the customers lost so much control of what they could do with the product."
"I think the workflow needs improvement"
"I would love if AppPulse delivered more details about my users, for example, age and sex. It could split up the users into categories based on how frequently they use my product."
"Currently, the information for management teams and technical teams are in the same view, but it would be useful if we could separate these views."
"The ability to get CI information from AppPulse into OMi."
"I think they can improve the feature that identifies the operating systems, the brand of the devices, the response time, geolocalization."
"The regulations should be better customized for the kind of data that we cannot send to the SALs environment."
"The one that sticks out in my mind is some flexibility to do recurring downtime."
"It could be better if you had any of the reports that the customers asked from us, for example, punctually. Unfortunately, the reporter is not that practical."
"It needs compatibility for Windows Mobile, because I think AppPulse doesn't have Windows Mobile."
 

Pricing and Cost Advice

"The price for Alluvio Aternity is favorable."
"The pricing for the users and agents is reasonable compared to other solutions and vendors."
"If the scale of your monitoring will be to go everywhere in an organization, a site license is key."
"We always try to reduce costs and purchase the Alluvio Aternity Essentials license."
"It is definitely a premium solution; it is not an inexpensive product. We have to ensure that we are getting the most out of it in order to justify the cost. However, it is not cheap, especially when you want to install it on all your endpoints."
"The pricing is reasonable for the value that it gives because it does allow you to measure the cost ramifications of direct productivity loss for spends in both your infrastructure and on endpoints."
"The solution's price is pretty comparable to the industry."
"In my opinion they are asking a lot for their SaaS solution, but I also know that that's the direction they're going... The current, on-prem solution is probably a fair price."
"It was a no-brainer from a cost perspective compared to the other tools that we buy as an IT organization."
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Top Industries

By visitors reading reviews
Financial Services Firm
25%
Government
10%
Manufacturing Company
10%
Computer Software Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

APM tools for a Managed Service Provider - Dynatrace vs. AppDynamics vs. Aternity vs. Ruxit
Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with...
What is your experience regarding pricing and costs for Aternity?
The solution's price is pretty comparable to the industry.
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Comparisons

 

Also Known As

Aternity, Workforce APM, Aternity Frontline, Riverbed SteelCenter Aternity
Micro Focus AppPulse Suite, HPE AppPulse Mobile, AppPulse Mobile, AppPulse
 

Overview

 

Sample Customers

Maersk, SwissRe, Travis Perkins, Michelin, National Instruments, Simmons & Simmons, Lighthouse Guild
SpeechTrans, Gulliver Group
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