Alluvio Aternity and SysTrack compete in the application and endpoint monitoring industry. SysTrack appears to have the upper hand due to its detailed insights into infrastructure performance and competitive pricing.
Features: Alluvio Aternity excels with its application monitoring, customizable dashboards, and real-time data collection, focusing on user behavior. SysTrack provides robust endpoint monitoring with features such as Black Box, Resolve, and user experience metrics, offering deep insights into device performance.
Room for Improvement: Alluvio Aternity is critiqued for its dashboard's user-friendliness and integration with other platforms. SysTrack's dashboard is seen as inflexible with a less modern interface and needs improved integration with third-party tools.
Ease of Deployment and Customer Service: Alluvio Aternity offers both on-premises and cloud-based deployments but has been noted for responsiveness issues in technical support. SysTrack also provides similar deployment options and is praised for knowledgeable support, though response times could improve for high urgency issues.
Pricing and ROI: Alluvio Aternity is a premium solution with subscription and on-premises licensing. Users find it costly yet justified by its features. SysTrack has a per-device pricing model and is deemed expensive by some, yet its comprehensive insights often result in higher ROI.
| Product | Market Share (%) |
|---|---|
| SysTrack | 10.9% |
| Alluvio Aternity | 4.8% |
| Other | 84.3% |
| Company Size | Count |
|---|---|
| Small Business | 1 |
| Midsize Enterprise | 5 |
| Large Enterprise | 32 |
| Company Size | Count |
|---|---|
| Small Business | 2 |
| Midsize Enterprise | 1 |
| Large Enterprise | 8 |
Alluvio Aternity full-spectrum Digital Experience Management provides insight into the business impact of customer and employee digital experience by capturing and storing technical telemetry at scale from employee devices, every type of business application, and your cloud-native application service.
It also helps you resolve issues quickly by showing you response time breakdown between client device, network, and application back ends. Aternity provides AI-powered visibility into the end user experience of every cloud, SaaS, thick client, or enterprise mobile app, whether it runs on a virtual, physical, or mobile device.
Aternity Features
Aternity has many valuable features, including:
Aternity Benefits
Some of the biggest advantages the Aternity offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by Aternity users.
PeerSpot user Ryan P., Head of Cyber Security Engineering & Oversight at a media company, says, "The most valuable thing that you get from Aternity is very broad visibility. You get visibility of your network, of your endpoints, of your software usage, your application performance, capacity, in one pane of glass. We had 20 to 30 IT tools, including application performance monitoring, network monitoring, security, endpoint detection, network protection, capacity management, service management — every kind of monitoring you can imagine. But Aternity was always the first place that I turned for anything, because you can see everything in it."
An Endpoint Administration Manager at a financial services firm mentions, “It gives you the ability to filter the comparison by geography, industry, or company size.” He also adds, “We have absolutely seen ROI. It's really given us a very high level of visibility that we've just not ever had.”
A Regional Network Manager at a recruiting/HR firm comments, "Aternity provides metrics about actual employee experience of all business-critical apps, rather than just a few. It does some out-of-the-box monitoring for the Office suite, but you can create custom monitoring for any of your applications, whether a web client or a desktop application."
A Sr. IT Manager at a manufacturing company states, "The most valuable feature is the application performance troubleshooting because Aternity is able to provide the performance from the end-user perspective. It doesn't just give the standard application logon time, etc., rather it's also able to measure the performance inside the application, the performance of specific transactions in the application, and break it down into three elements: the client time, the network time, and the server time. This gives us a lot of insights into what we need to focus on to improve the performance of an application."
SysTrack is a digital experience monitoring solution that is designed to empower users to track every aspect of their digital workplaces. Anything and everything that might impact an end user’s experience or an organization’s business productivity can be monitored by administrators using SysTrack. This solution contains many powerful tools that are designed to give administrators the maximum amount of insight into the inner workings of and control over their digital workspaces.
SysTrack Benefits
Some of the benefits that come from using SysTrack include:
SysTrack Features
When users choose to employ the SysTrack solution, they gain access to many different capabilities. These features include:
We monitor all Digital Experience Monitoring (DEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
