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Amazon Appstream vs Amazon WorkSpaces comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon Appstream
Ranking in Desktop as a Service (DaaS)
4th
Average Rating
7.6
Reviews Sentiment
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Amazon WorkSpaces
Ranking in Desktop as a Service (DaaS)
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
Virtual Desktop Infrastructure (VDI) (11th)
 

Mindshare comparison

As of September 2026, in the Desktop as a Service (DaaS) category, the mindshare of Amazon Appstream is 8.0%, down from 21.6% compared to the previous year. The mindshare of Amazon WorkSpaces is 13.2%, down from 17.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Desktop as a Service (DaaS) Mindshare Distribution
ProductMindshare (%)
Amazon WorkSpaces13.2%
Amazon Appstream8.0%
Other78.8%
Desktop as a Service (DaaS)
 

Featured Reviews

RH
Presales Solutions Architect at Wipro Limited
Offers good performance, efficiency, and network
There is also a way in the tool for retaining customers' favorites, but it is not available natively. When you log in to your desktop, on the desktop or laptop that you are working on, you have your favorites, you have your document repository, like your documents, your personal documents that you have on your computer. I saw that there was no native way of retaining those in a non-persistent desktop. The end-user has to perform dual authentication. One is for AWS authentication, and the other used to be for Active Directory, so it is a little problematic for the end users, as it is a double work for them. I don't know if the tool has lately dealt with the area of dual authentication or not.
JiteshRathod - PeerSpot reviewer
Expert Engineer at Apexon
Billing complexities affect financial predictability and resource optimization facilitates strategic use
Whenever there is an issue or incident that happens with the server part, I will provide support We are using Amazon WorkSpaces for some tools and testing purposes. We utilize the Workspace for running long-term scripting tasks. I have used the persistent storage feature for users in Amazon…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Some companies use applications like Word or Excel, and they can leverage cloud services to optimize their hardware consumption."
"The tool is good from a latency, efficiency, and network point of view."
"The initial setup is simple."
"The tool has low latency and multimedia support. For instance, running Zoom calls on Amazon WorkSpaces seamlessly supports local microphones, speakers, and web cameras. This feature is transparent for applications, allowing me to use the Zoom application without requiring exceptional support for remote web cameras or microphones. Amazon WorkSpaces provides this functionality at the operating system level, enabling effortless video conferencing. To my knowledge, Microsoft Remote Desktop does not offer the same support."
"The most valuable feature is the mobility. I can use it anywhere."
"We can work remotely using the solution."
"Security, streaming, faster performance, scalability, and the fact that it is very much cost-effective, are some of the solution's valuable features."
"The experience is seamless and there is no delay. The performance is very good. Initial startup times is a little bit of wait time, but it is bearable."
"The product is easy to access. You can access the solution from anywhere at any time."
"The best feature is that it operates very quickly. It depends on the regional location. If we choose a nearby location, nearby servers, it will be best for users to use."
 

Cons

"The end-user has to perform dual authentication...it is a little problematic for the end users, as it is a double work for them."
"You might experience some performance issues, such as delays in data retrieval."
"Amazon WorkSpaces needs to improve on releasing the most number of patches immediately as quickly as possible. And they need to enable more USB options to connect a mobile phone to that particular workspace."
"An area that could be improved is it could work better on VPN. On VPN, it gets some issues, and frequent disconnections happen."
"The speed and performance are not always the greatest. It can be improved."
"Its features for the hardware version could work faster."
"Making it more self-service friendly would be the implement I'd be looking for. When we have to add new applications, we have to go through the IT to do that, and they need to do some configuration changes. I believe they have to reevaluate the computation and storage and the memory. So this is this is something that as an unrequired and should be changed. Also, the initial start time takes couple of minutes and it is easy for get distracted during the time. So if it can reduce the start time to a reasonable start of time to a reasonable time of five to ten seconds. That will be great."
"You cannot install external applications without doing some additional configurations inside the solution as opposed to your normal desktop or laptop."
"The product needs to improve its pricing. It should also improve corporate identity management and single sign-on."
"One area that can be improved is the ability to install third-party apps."
 

Pricing and Cost Advice

Information not available
"We need to spend some amount for the support. Without money, they won't respond."
"The solution is expensive."
"The bundle works out to be approximately $20.00 per month."
"The pricing is based on consumption. You pay for each process based on the transactions you make."
"On a scale of one to ten, where one is low and ten is a high price, I rate the pricing a two."
"It is very expensive."
"The tool's pricing depends on company turnover and the organization's relationship with Amazon. I rate it a six out of ten."
"I think that the price can be lower. We have cases where the customer needs to have lower costs. So since we don't have options, like, shadow mode, they need to decrease pricing or have other models for reduced pricing."
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Top Industries

By visitors reading reviews
Manufacturing Company
20%
Financial Services Firm
9%
Government
7%
Computer Software Company
6%
Performing Arts
14%
Manufacturing Company
12%
Construction Company
10%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise10
 

Questions from the Community

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What is your experience regarding pricing and costs for Amazon WorkSpaces?
For Amazon WorkSpaces pricing, I think it is affordable; it is a final decision made through the management part. I am not satisfied with the billing part because sometimes it bills for huge usage ...
What needs improvement with Amazon WorkSpaces?
Desired improvements for Amazon WorkSpaces include faster and more flexible image updates, incremental image updates, patch-only updates, and a much faster push of software configuration changes to...
What is your primary use case for Amazon WorkSpaces?
Amazon WorkSpaces is used to provide a consistent environment for remote workers for testing purposes. Software testing is typically run on those desktops.
 

Also Known As

Amazon Appstream 2.0, Appstream, Appstream 2.0
WorkSpaces
 

Overview

 

Sample Customers

SolidWorks, EVARI, MathWorks, AVENA, Vanguard, Macquarie University
GrubHub, Endemol Shine Nederland, CMC Property Services
Find out what your peers are saying about Amazon Appstream vs. Amazon WorkSpaces and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.