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Amazon Q vs ChatGPT Team - Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.7
Amazon Q enhances efficiency by saving time, reducing labor needs, and increasing deployment speed, though ROI wasn't universally measured.
Sentiment score
4.7
ChatGPT Enterprise boosts productivity by up to 70% and cuts costs by 25%, enhancing company revenue and efficiency.
Overall, there is a lot of increase in the movement of moving things to production grade and building things that are production grade from earlier, and the number of people that are required to build that scale of applications has been drastically reduced.
Ai Research Enthusiast And Developer at ADP
This indicates that if we use it in the organization, we would be able to save money for the client and potentially require fewer employees.
Assoicate Consultant at ZS
It has made the company more productive, generated more revenue, and as a whole, everything has improved.
Head of Marketing at a tech company with 51-200 employees
Overall, ChatGPT Team - Enterprise is cost effective and brings a return on investment for my use.
Business automation Expert at INSTRUTECH LIMITED
I have seen a return on investment, and it has saved around twenty-five percent of our costs.
Programmer and Developer at Erkmenhost
 

Customer Service

Sentiment score
2.0
Amazon Q's customer service is generally effective, with professionalism and expertise but some integration and communication challenges persist.
Sentiment score
5.6
ChatGPT Team's Enterprise support is praised for effective responses, reducing user need due to comprehensive documentation and engagement.
Anytime you have an issue, you reach out to them, and they are willing to understand the issue you're facing.
Site reliability engineer at a tech services company with 201-500 employees
All queries were resolved promptly, and questions about capabilities were answered clearly.
Engineering Lead at Lloyds Banking Group PLC
The customer support for Amazon Q is fantastic because the moment I encounter some issues in Amazon Q, I reach out to them and they help me in figuring it out, and they help me in rapidly closing that issue.
Ai Research Enthusiast And Developer at ADP
I would rate the available documentation as a 10.
Director Metropolitano de Gobierno Digital at a government with 10,001+ employees
Online resources are vast for optimizing results.
Senior Investment Analyst at a financial services firm with 1-10 employees
the overall outlook is positive.
Senior Analyst at a healthcare company with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
3.3
Amazon Q excels in scalability, integrates with AWS, but requires improved traffic handling; users appreciate efficiency and reduced overhead.
Sentiment score
4.1
ChatGPT Team - Enterprise offers scalability praised by users, effective for research, and is seen as superior to alternatives.
For improvement, I suggest enhancing admin control or original level settings, utilizing analytics, and sharing prompt or response history.
Student at Sharda University
The model is not able to give answers properly with the traffic it is facing, so it needs to be scaled more.
Cloud Architect at Acmegrade
Then we increased it with four types of data sources.
Associate Software Engineer
There is not over 50% speed up time overall with ChatGPT, but it definitely provides over 50% improvement for research-specific purposes.
Senior Investment Analyst at a financial services firm with 1-10 employees
The scalability of ChatGPT Team - Enterprise is that the more people you need, you can add to your team or take them off.
Head of Marketing at a tech company with 51-200 employees
 

Stability Issues

Sentiment score
4.2
Amazon Q is stable and reliable but can improve memory handling and offline performance; reliant on stable internet.
Sentiment score
5.0
ChatGPT Team - Enterprise is praised for its exceptional reliability and speed, outperforming customer portals with consistent performance.
The service is very stable.
Site reliability engineer at a tech services company with 201-500 employees
It maintains consistent performance, rarely crashing or lagging, even during prolonged use.
Student at Sharda University
The accuracy of that particular model provides high assurance that the result will be as the user wants it to be.
Cloud Architect at Acmegrade
 

Room For Improvement

Amazon Q needs improved IDE integration, longer sessions, better prompt handling, and enhanced multi-data reasoning for overall efficiency.
Users seek improvements in ChatGPT for accuracy, functionality, ethical concerns, language diversity, context handling, and user experience.
The knowledge management integration, which is crucial in today's contact center business, should be more prominent in Amazon Connect.
Customer Success Manager at a tech vendor with 10,001+ employees
Out of 100%, Amazon Q will complete 80% and the remaining 20% of the errors, including build or runtime errors, you have to resolve manually.
Assistant consultant at Tata Consultancy
The moment I hit the context length of the window, it would ask me to clear the complete context, and it would lose the complete context of the chat that I had previously.
Ai Research Enthusiast And Developer at ADP
You need the expertise to validate if what the prompt produces is correct.
Diretor at Hat Thinking
Some areas that could be improved with ChatGPT include the accuracy aspect.
Senior Investment Analyst at a financial services firm with 1-10 employees
The more specific your query is, your question, the better the result you're going to get.
Programmer at a insurance company with 1,001-5,000 employees
 

Setup Cost

Amazon Q's integration benefits AWS users with productivity gains, despite high pricing compared to ChatGPT's premium version.
Enterprise pricing is reasonable, offering valuable features that enhance productivity and support various tasks, justifying its cost.
The Pro plan seems to be a bit expensive.
Assoicate Consultant at ZS
I was able to migrate the whole applications of my organization into Java 17, which is the latest version, in about ninety days.
Ai Research Enthusiast And Developer at ADP
Without ChatGPT Team - Enterprise, I wouldn't have been able to do a tenth of what I do currently.
Head of Marketing at a tech company with 51-200 employees
The setup cost for ChatGPT was not very expensive.
Director Metropolitano de Gobierno Digital at a government with 10,001+ employees
 

Valuable Features

Amazon Q is praised for seamless AWS integration, efficient cloud management, robust security, and user-friendly real-time syncing.
ChatGPT Team - Enterprise boosts productivity with content generation, collaboration, integration, and customizable AI, enhancing efficiency and onboarding.
Amazon Q helps boost productivity, enabling the delivery of quality and value to customers.
Site reliability engineer at a tech services company with 201-500 employees
The recent Agentic coding feature allows the tool to implement significant changes automatically, making it easier to maintain code by committing and pushing changes seamlessly while allowing for an easy undo option.
Senior Quality Engineer Data at Epsilon
The best feature of Amazon Q is that it has knowledge of my entire code base, entire repository, and its flows.
Software Developer at Enorvision AIML limited
I see a return on investment for ChatGPT because the time required results in significant savings.
Director Metropolitano de Gobierno Digital at a government with 10,001+ employees
With ChatGPT doing this, I save significant time because I can quickly get information about sources for subjects and main industry specialists regarding specific themes.
Diretor at Hat Thinking
We all have one of the most powerful tools ever at our disposal, so it's acted like a force multiplier.
Head of Marketing at a tech company with 51-200 employees
 

Categories and Ranking

Amazon Q
Ranking in AI Code Assistants
1st
Average Rating
8.4
Reviews Sentiment
3.7
Number of Reviews
20
Ranking in other categories
No ranking in other categories
ChatGPT Team - Enterprise
Ranking in AI Code Assistants
6th
Average Rating
8.6
Reviews Sentiment
4.6
Number of Reviews
12
Ranking in other categories
AI Writing Tools (2nd), Large Language Models (LLMs) (2nd), AI Proofreading Tools (2nd)
 

Mindshare comparison

As of January 2026, in the AI Code Assistants category, the mindshare of Amazon Q is 7.9%, up from 2.8% compared to the previous year. The mindshare of ChatGPT Team - Enterprise is 3.8%, up from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Code Assistants Market Share Distribution
ProductMarket Share (%)
Amazon Q7.9%
ChatGPT Team - Enterprise3.8%
Other88.3%
AI Code Assistants
 

Featured Reviews

Uday Boya - PeerSpot reviewer
Ai Research Enthusiast And Developer at ADP
Daily AI assistance has transformed debugging, automation, and rapid project delivery
One improvement for Amazon Q is that I use it in Visual Studio, and in Visual Studio, I am not given an option to upload an image in Amazon Q. Also, this is one part of it. The second part is the context window of Amazon Q is very less compared to other GenAI tools. The moment I would be in a deep research or deep development or deep debugging mode in Amazon Q, the moment I hit the context length of the window, it would ask me to clear the complete context, and it would lose the complete context of the chat that I had previously. The two major pain points are that I have Amazon Q in Visual Studio, but I am not given an option to upload an image as a reference in Amazon Q. The second part is the context window is so limited. The moment I deep dive into some discussion in terms of development or debugging or automation, I hit a context length of the window, and the moment I hit it, it would lose the complete context. It has an option of summarizing the complete context and having it as a memory, but it would not be sufficient because I would have given a lot of details in the chat by that time. I have mentioned the two points earlier, so those are the only two points that I have in mind for improvements needed for Amazon Q.
RodrigoBassani - PeerSpot reviewer
Diretor at Hat Thinking
Efficiently manages projects and daily tasks with personalized interaction
Some areas that could be improved with ChatGPT include the information they provide, as sometimes they hallucinate something that's not real. Sometimes they comment positively without being asked, and I have questioned ChatGPT that I don't want the prompt to agree with me but rather to challenge me. If I provide a slide and ask to compare it to McKinsey or other big companies and scale it from zero to 10, they might say it's an eight and suggest improvements to reach nine or ten. However, these evaluations aren't always realistic because if you're not a specialist on the subject, you might create something that's not accurate. This becomes problematic because we are working with real clients, not experiments. When working on real cases, I have to be the one to validate that the information is accurate. Sometimes they provide information that isn't real. You have to be the gate to validate that this information is correct before proceeding. For simpler tasks adjusting communication style or making text more formal, they perform perfectly. However, for complex cases, I don't use ChatGPT as the source of truth because it's not always accurate. If you delegate it to make decisions in your place, it could create significant problems to solve.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
10%
Financial Services Firm
10%
Comms Service Provider
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise13
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise4
 

Questions from the Community

What needs improvement with Amazon Q?
While using Amazon Q, I faced some challenges, such as navigating the interface initially.
What is your primary use case for Amazon Q?
I have completed a project where the company required testing R&D on Kubernetes. I tested it locally by installing MiniKube, Kubernetes, and all the containers. I configured the Kubernetes MCB ...
What advice do you have for others considering Amazon Q?
I find Amazon Q easy to use, and I believe anyone can use it without needing extensive technical knowledge. I would definitely recommend Amazon Q to other people; it's a great tool. I find it quite...
What needs improvement with ChatGPT?
One area where ChatGPT Team - Enterprise can be improved is hallucinations. They have gotten slightly better, but sometimes it provides information that is either not relevant or made up. There is ...
What is your primary use case for ChatGPT?
As the Head of Marketing, my main use case for ChatGPT Team - Enterprise is for everything I do for marketing, whether that's writing emails, social posts, landing page copy, ideas for events, or s...
What advice do you have for others considering ChatGPT?
My advice for others looking into using ChatGPT Team - Enterprise is to do it. In my personal opinion, every marketer, sales, or corporate job should be using ChatGPT in every aspect of their life ...
 

Also Known As

No data available
Rockset
 

Overview

 

Sample Customers

Information Not Available
1. Adobe 2. Cisco 3. Comcast 4. DoorDash 5. Expedia 6. Facebook 7. GitHub 8. IBM 9. Lyft 10. Microsoft 11. Netflix 12. Oracle 13. Pinterest 14. Reddit 15. Salesforce 16. Slack 17. Spotify 18. Square 19. Target 20. Twitter 21. Uber 22. Verizon 23. Visa 24. Walmart 25. Yelp 26. Zoom 27. Airbnb 28. Dropbox 29. eBay 30. Google 31. LinkedIn 32. Amazon
Find out what your peers are saying about Amazon Q vs. ChatGPT Team - Enterprise and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.