Zoho Analytics and Amazon QuickSight compete in the data analytics and business intelligence category. Based on the data comparisons, Zoho Analytics seems to have the upper hand due to its robust data manipulation features and integration with Zoho products, although QuickSight excels in AWS integration.
Features: Zoho Analytics provides robust data manipulation, integration with other Zoho products, and a user-friendly report builder, making it advantageous for creating comprehensive reports and analytics. Amazon QuickSight offers seamless integration with AWS services, fast visualization creation, and unique offerings like the SPICE data engine for quick data handling and natural language queries with Amazon Q.
Room for Improvement: Zoho Analytics users desire more graphical options, statistical features, and improved SQL editor capabilities. Some users find customer support unresponsive at times, and data limitations exist on complex reports. QuickSight could enhance data visualization options and ease of integration, with a need for more advanced customization, seamless third-party integrations, and improved data handling features.
Ease of Deployment and Customer Service: Both Zoho Analytics and Amazon QuickSight predominantly serve on public cloud platforms, offering flexibility. Zoho also deploys on hybrid and on-premises systems. Customer service for Zoho is generally regarded well, with technical support being quicker. Amazon QuickSight offers solid technical support, though users report a lack of guided assistance compared to some competitors.
Pricing and ROI: Zoho Analytics offers cost-effective pricing, with packages starting around $50/month, making it a preferred choice for cost-conscious organizations while providing good returns. Amazon QuickSight employs a pay-per-use model with competitive pricing among AWS users, often seen as an affordable option unless extensive AWS services are required.
The integration with Zoho People is particularly important because I can access real-time data at any time, including what's happening in the last minute.
After incorporating Zoho Analytics, now all our decisions come from its reviews.
Any time I've integrated customer data using Zoho, I've received great feedback and referrals, and Zoho has gotten me referrals and more customers.
I would say out of all the support experience I've had, only 5% took quite a long time to respond to the support message.
The support team doesn't have full awareness of the system capabilities.
Zoho support provides assistance through live chat to guide us.
If you need help with any issue you face, you can directly call them.
Zoho Analytics can easily adapt to our needs when they grow, and you don't need much knowledge to adapt it; even basic Excel knowledge is sufficient.
You can utilize URL features to redirect users to their records in Zoho CRM or Zoho Desk with just a click.
Zoho Analytics is scalable.
A major missing feature compared to Power BI is the ability to create multiple DAX measures or row-level context, which would be useful for showing custom profit and loss statements.
The stability and reliability of Zoho Analytics have been good over time.
The stability and reliability of the product is crucial for optimal performance.
Understanding how AWS charges for Amazon QuickSight usage is critical for all users wanting to visualize their data effectively.
For example, making automation for filling missing data or reformatting incorrect data formats, and making date corrections.
The collaborative features of Zoho Analytics have faced one issue: they have tried to reduce the sync time with most Zoho applications, but even with CRM, the sync still takes one hour.
While Power BI uses Power Query, an intuitive and powerful tool that allows data manipulation in any way, Zoho Analytics has limitations.
Having to pay for 25 users when only 11 are needed creates an issue with the pricing structure.
It is not expensive, but it is also not cheap.
The annual subscription cost of Zoho Analytics is equivalent to about half of the monthly cost of tools such as Tableau or Power BI.
The natural language query is very important, and natural language processing is crucial for disseminating dashboards across multiple formats and mechanisms.
You can measure the progress of sales, and you can measure the weakness or lowest activity of sales in some areas and determine how to improve it.
The AI called Zia in Zoho Analytics is extremely useful. Whenever I build a chart or dashboard, I can generate a summary of insights using this AI tool, which is very convenient for both leadership and manager level teams to understand the data concepts.
The best feature is that in the same tool, we can use SQL and business intelligence capabilities.
These multiple dashboards are available to view in a single place, which is very beneficial.
| Product | Market Share (%) |
|---|---|
| Amazon QuickSight | 4.9% |
| Zoho Analytics | 0.8% |
| Other | 94.3% |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 10 |
| Large Enterprise | 14 |
| Company Size | Count |
|---|---|
| Small Business | 27 |
| Midsize Enterprise | 4 |
| Large Enterprise | 4 |
Amazon QuickSight is a fast, cloud-powered business analytics service that makes it easy to build visualizations, perform ad-hoc analysis, and quickly get business insights from your data. Using our cloud-based service you can easily connect to your data, perform advanced analysis, and create stunning visualizations and rich dashboards that can be accessed from any browser or mobile device.
Zoho Reports is a powerful, easy-to-use and highly scalable cloud-based reporting and business intelligence platform for small to medium-sized businesses. Its flexible pay-as-you-go pricing model and scope for customization allow businesses to tailor it to their unique needs.
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