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Amazon Transcribe vs AssemblyAI comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon Transcribe
Ranking in Speech-To-Text Services
4th
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
No ranking in other categories
AssemblyAI
Ranking in Speech-To-Text Services
5th
Average Rating
9.0
Reviews Sentiment
8.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Speech-To-Text Services category, the mindshare of Amazon Transcribe is 10.8%, down from 20.5% compared to the previous year. The mindshare of AssemblyAI is 6.4%, down from 9.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Speech-To-Text Services Market Share Distribution
ProductMarket Share (%)
Amazon Transcribe10.8%
AssemblyAI6.4%
Other82.8%
Speech-To-Text Services
 

Featured Reviews

AG
Senior Software Developer at a tech vendor with 10,001+ employees
Efficient voice-to-text conversion enhances communication and advertising efforts
The valuable aspect of Amazon Transcribe is its ability to perform speech recognition and convert it into text. It's highly compatible with a serverless environment, making it easy to trigger the service and get results. Although no specific features handle diverse accents or dialects effectively, the scalability and ease of use are notable. It provides the best results for our needs, is highly scalable, and easy to manage. The service also benefits from cost savings, being a pay-as-you-go model with very reasonable pricing for audio transcription at $0.004 per second.
Ishu Patil - PeerSpot reviewer
Python Developer and Application Analysts at All Solutions
Automated call reviews have saved time and protect sensitive customer information
AssemblyAI can be improved by addressing accuracy, which is the aspect they can improve in noisy audio and overlapping speakers because that's where transcripts sometimes lose clarity. The speaker diarizations could be more consistent when multiple people talk at the same time, and the summarization could be more customizable, such as letting us control the format, bullets, action times, or departmental wise. Lastly, better monitoring tools and clearer error messages would help in production scaling. Accuracy in noisy audios must be improved, overlapping speaker handling must be improved, and also more stable diarizations. Support for more languages plus accents would also make us able to boost our work more effortlessly, and custom vocabulary boost would better support company-specific terms, product names, and technical words.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The service also benefits from cost savings, being a pay-as-you-go model with very reasonable pricing for audio transcription at $0.004 per second."
"The feature I utilized the most was transcription."
"The results I get with Transcribe are near-perfect—over 99% better than what I have experienced before."
"Amazon Transcribe helps me not to fall behind in a meeting and not know what's going on. Even if I do, I have the transcript at the end to help me figure out what was said during the meeting."
"We don't run into any issues with bugs or glitches."
"AssemblyAI gives us high quality speech to text with strong out of the box features including diarization, summaries, chapters, and PII redactions; the big win is we don't just get transcripts, we get structured insights we can plug into analytics fast."
 

Cons

"Several AWS products are originally built in English and not in other languages. There is room for improvement in creating more products in Spanish for Spanish-speaking countries."
"The UX and UI could be improved on the AWS console."
"I would love to see Amazon Transcribe have its own section or its own page about how to make adjustments if you're using it for accessibility."
"Amazon S3 offers something like uploading parts, where a large file is divided into smaller parts, uploaded faster, and later reassembled. A similar feature in Transcribe would really help, making it easier to upload large file sets without spending extra time."
"There is a need to improve the processing of background noise. Sometimes, surrounding sounds are recorded and Amazon Transcribe does not process these well, creating clutter."
"AssemblyAI can be improved by addressing accuracy, which is the aspect they can improve in noisy audio and overlapping speakers because that's where transcripts sometimes lose clarity."
 

Pricing and Cost Advice

"I think the price on the standard is better for Amazon Transcribe than it is for Amazon Polly."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
University
10%
Manufacturing Company
7%
University
18%
Comms Service Provider
16%
Manufacturing Company
8%
Insurance Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Amazon Transcribe?
The pay-as-you-go model is cost-effective, with pricing for audio transcription around $0.004 per second.
What needs improvement with Amazon Transcribe?
There is a need to improve the processing of background noise. Sometimes, surrounding sounds are recorded and Amazon Transcribe does not process these well, creating clutter. Adding functionality t...
What is your primary use case for Amazon Transcribe?
We are using Amazon Transcribe ( /products/amazon-transcribe-reviews ) to convert voice to text. For example, we communicate over the phone, record the call, and then convert the conversation into ...
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Overview

 

Sample Customers

Echo360, VidMob, RingDNA, Isentia
Information Not Available
Find out what your peers are saying about Deepgram, Microsoft, Google and others in Speech-To-Text Services. Updated: January 2026.
881,082 professionals have used our research since 2012.