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Amazon Transcribe vs AssemblyAI comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon Transcribe
Ranking in Speech-To-Text Services
4th
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
No ranking in other categories
AssemblyAI
Ranking in Speech-To-Text Services
5th
Average Rating
8.2
Reviews Sentiment
4.8
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Speech-To-Text Services category, the mindshare of Amazon Transcribe is 10.3%, down from 12.6% compared to the previous year. The mindshare of AssemblyAI is 6.4%, down from 8.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Speech-To-Text Services Mindshare Distribution
ProductMindshare (%)
Amazon Transcribe10.3%
AssemblyAI6.4%
Other83.3%
Speech-To-Text Services
 

Featured Reviews

AG
Senior Software Developer at a tech vendor with 10,001+ employees
Efficient voice-to-text conversion enhances communication and advertising efforts
The valuable aspect of Amazon Transcribe is its ability to perform speech recognition and convert it into text. It's highly compatible with a serverless environment, making it easy to trigger the service and get results. Although no specific features handle diverse accents or dialects effectively, the scalability and ease of use are notable. It provides the best results for our needs, is highly scalable, and easy to manage. The service also benefits from cost savings, being a pay-as-you-go model with very reasonable pricing for audio transcription at $0.004 per second.
Shrimanta Satpati - PeerSpot reviewer
Consultant at a tech vendor with 10,001+ employees
Automated multilingual call transcription has transformed accuracy and reduced manual effort
The best features AssemblyAI offers are its blazing fast transcribing skills and accurate results. It also has the capability of diarization, as well as transcribing in multiple different languages, both in foreign and Indic languages. I particularly value the accurate transcription of the language that the user provides as input and getting the best output without any kind of noise or silence. Automatic silence removal and voice activity detection are the best features of AssemblyAI that I appreciate in my daily use. The outputs are really accurate. AssemblyAI already cares for the overall grammar, syntax, and the different nuances of the particular speakers. I believe the accuracy part has improved significantly from the previous versions that were available and should continue to improve further to become the best product in the market. There was a saving of about 40 to 50% in transcription of audio analytics calls because previously, it was all done by humans, which could take days of effort and cost. This has significantly reduced to a great amount. We tested with Deepgram and AWS transcription service that is already available in the market, and then we switched over to AssemblyAI.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"AWS Transcribe is the most useful feature for us right now."
"The service also benefits from cost savings, being a pay-as-you-go model with very reasonable pricing for audio transcription at $0.004 per second."
"Amazon Transcribe helps me not to fall behind in a meeting and not know what's going on. Even if I do, I have the transcript at the end to help me figure out what was said during the meeting."
"The results I get with Transcribe are near-perfect—over 99% better than what I have experienced before."
"There have been significant efficiency gains, as direct implementation with the SDK code and deployment with CloudFormation was straightforward, making it profitable in terms of effectiveness and helping me present a minimum viable product to potential clients, convincing them to hire me."
"We don't run into any issues with bugs or glitches."
"The feature I utilized the most was transcription."
"The best features AssemblyAI offers are transcription and real-time transcriptions, and the speed of real-time transcription stands out to me because it's 20 to 40% faster than the industry benchmark, so speed is definitely one of the pros of AssemblyAI."
"The primary benefit I receive from their product is much more accurate transcription; first, it is a very affordable service, and second, the accuracy is much better compared to other services such as Deepgram or AWS transcription services, which are the main benefits."
"After shifting to AssemblyAI, the biggest two points we experienced were that the speed of our software increased and our costing of the API reduced."
"If you are using it for English transcription and your primary goal consists of only English audios, then I recommend it because it is affordable, performs better than alternatives, and has been available for a long time, so customer support should also be good."
"I would suggest others to go for AssemblyAI because it is the best in the market in terms of accuracy, outputs, and the different languages that it caters to and transcribes."
 

Cons

"Several AWS products are originally built in English and not in other languages. There is room for improvement in creating more products in Spanish for Spanish-speaking countries."
"The UX and UI could be improved on the AWS console."
"I would love to see Amazon Transcribe have its own section or its own page about how to make adjustments if you're using it for accessibility."
"Amazon S3 offers something like uploading parts, where a large file is divided into smaller parts, uploaded faster, and later reassembled. A similar feature in Transcribe would really help, making it easier to upload large file sets without spending extra time."
"There is a need to improve the processing of background noise. Sometimes, surrounding sounds are recorded and Amazon Transcribe does not process these well, creating clutter."
"However, when I try to handle Hindi plus English or Hinglish audios where there is code switching between English and Hindi, then it falls apart significantly."
"I think the documentation could be improved a bit because it is a little difficult to follow for the first-time user."
"AssemblyAI could be improved because when we have different accents on the same call, it usually fails, especially when we have American, Asian, and Latin American speakers on the same call, making the transcriptions a bit noisy."
"AssemblyAI should definitely cater to multiple different languages of the world as well as in India."
"AssemblyAI should respond more quickly because when I post a ticket, they take too much time to respond to it."
 

Pricing and Cost Advice

"I think the price on the standard is better for Amazon Transcribe than it is for Amazon Polly."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Real Estate/Law Firm
8%
Financial Services Firm
8%
Insurance Company
7%
University
31%
Wholesaler/Distributor
12%
Comms Service Provider
11%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for Amazon Transcribe?
The pay-as-you-go model is cost-effective, with pricing for audio transcription around $0.004 per second.
What needs improvement with Amazon Transcribe?
There is a need to improve the processing of background noise. Sometimes, surrounding sounds are recorded and Amazon Transcribe does not process these well, creating clutter. Adding functionality t...
What is your primary use case for Amazon Transcribe?
We are using Amazon Transcribe ( /products/amazon-transcribe-reviews ) to convert voice to text. For example, we communicate over the phone, record the call, and then convert the conversation into ...
What needs improvement with AssemblyAI?
AssemblyAI could be improved because when we have different accents on the same call, it usually fails, especially when we have American, Asian, and Latin American speakers on the same call, making...
What is your primary use case for AssemblyAI?
My main use case for AssemblyAI is meeting and interview transcriptions. We are a culture operating system, so we track organization culture. Our bot joins the meetings of employees, and we convert...
 

Overview

 

Sample Customers

Echo360, VidMob, RingDNA, Isentia
Information Not Available
Find out what your peers are saying about Amazon Transcribe vs. AssemblyAI and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.