AssemblyAI can be improved by addressing accuracy, which is the aspect they can improve in noisy audio and overlapping speakers because that's where transcripts sometimes lose clarity. The speaker diarizations could be more consistent when multiple people talk at the same time, and the summarization could be more customizable, such as letting us control the format, bullets, action times, or departmental wise. Lastly, better monitoring tools and clearer error messages would help in production scaling. Accuracy in noisy audios must be improved, overlapping speaker handling must be improved, and also more stable diarizations. Support for more languages plus accents would also make us able to boost our work more effortlessly, and custom vocabulary boost would better support company-specific terms, product names, and technical words.
