Amdocs CES vs Ericsson OSS comparison

The compared Amdocs and Ericsson solutions aren't in the same category. Amdocs is ranked #132 in CRM , and holds a 0.4% mindshare in the category. Ericsson is ranked #2 in OSS , and holds a 20.6% mindshare.

Amdocs CES

967 Views
377 Comparison Views

Ericsson OSS

533 Views
501 Comparison Views

Amdocs CES

Ericsson OSS

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Amdocs CES and Ericsson OSS based on real PeerSpot user reviews.

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CRM

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Amdocs CES

Average Rating

0.0

Number of Reviews

Ranking in other categories

CRM (132nd), Customer Experience Management (31st), Billing Software (59th)

Ericsson OSS

Average Rating

0.0

Number of Reviews

Ranking in other categories

Operations Support Systems (2nd)

Mindshare comparison

Amdocs CES and Ericsson OSS aren’t in the same category and serve different purposes. Amdocs CES is designed for CRM and holds a mindshare of 0.4%, up 0.0% compared to last year.
Ericsson OSS, on the other hand, focuses on Operations Support Systems, holds 20.6% mindshare, down 29.4% since last year.

CRM Mindshare Distribution
Product	Mindshare (%)
Amdocs CES	0.4%
Microsoft Dynamics CRM	2.6%
Salesforce Sales Cloud	2.1%
Other	94.9%

CRM

Operations Support Systems Mindshare Distribution
Product	Mindshare (%)
Ericsson OSS	20.6%
NetCracker OSS	17.6%
Nokia Siemens NetAct	14.8%
Other	47.0%

Operations Support Systems

Top Industries

By visitors reading reviews

No data available

Financial Services Firm

12%

Comms Service Provider

Energy/Utilities Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

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Comparisons

LotusFlare DNO Cloud vs Amdocs CES

Compared 32% of the time

NetCracker OSS vs Amdocs CES

Compared 27% of the time

Nokia Siemens NetAct vs Amdocs CES

Compared 17% of the time

IBM Sterling Order Management vs Amdocs CES

Compared 12% of the time

More Amdocs CES Competitors

Huawei OSS vs Ericsson OSS

Compared 25% of the time

Nokia Siemens NetAct vs Ericsson OSS

Compared 24% of the time

Oracle OSS vs Ericsson OSS

Compared 17% of the time

HPE OSS Solutions vs Ericsson OSS

Compared 16% of the time

NetCracker OSS vs Ericsson OSS

Compared 8% of the time

More Ericsson OSS Competitors

Product Reports

Buyer's Guide

CRM

March 2026

Download Amdocs CES product report

No data available

Also Known As

No data available

Telcordia

Overview

CES is the only integrated suite that redefines the customer experience from the device to the network.

Amdocs

Ericsson Operations Support Systems (OSS) Services simplify the introduction of new services and technologies while assuring customer, service and network quality and performance. Through automation and analytics, Ericsson's OSS services help operators deliver customer experiences while monetizing infrastructure investments. Part of Ericsson Systems Integration services portfolio, Ericsson Operations Support System Services provide a full set of transformative services, solutions and capabilities. Nokia OSS engagement model embraces strategic assessment, planning and design, implementation, and continuous operation and support. It help evolve operator OSS into business assets that enable revenue generation, customer experience and operations and technology migrations.

Ericsson

Sample Customers

AAPT, Ono, Oi, NOS, AT&T, Bezeq, BT Plc, Cellcom, Cricket Wireless, CSL Limited, ICE, KPN, Linkem

XL Axiata

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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.