No more typing reviews! Try our Samantha, our new voice AI agent.

AntWorks CMR+ vs Automation Anywhere comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AntWorks CMR+
Ranking in Intelligent Document Processing (IDP)
17th
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Automation Anywhere
Ranking in Intelligent Document Processing (IDP)
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
662
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
 

Mindshare comparison

As of August 2026, in the Intelligent Document Processing (IDP) category, the mindshare of AntWorks CMR+ is 2.0%, up from 1.3% compared to the previous year. The mindshare of Automation Anywhere is 3.4%, down from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intelligent Document Processing (IDP) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere3.4%
AntWorks CMR+2.0%
Other94.6%
Intelligent Document Processing (IDP)
 

Featured Reviews

Rick Koo - PeerSpot reviewer
Digital Technology Leader at Mercer
Leading-edge NLP capabilities, efficient training of machine learning models, and the automation saves us significant time
The machine learning capability is good. The algorithm helps us to get the right data with less training effort. The technology seems to be a little bit ahead of the standard NLP software. They use more pattern recognition, rather than basing everything on reading static text. The problem with relying on an unchanging text is that it can depend on things such as the formatting, and where things appear within a document. This solution can process complex formats, which is helpful for us because we get a lot of PDFs and they come in many different formats. As an example, a carrier might include a list of their rates in a table, whereas a different carrier will write their rates into a paragraph, and yet another will put them into some sort of graphic. If you only capture text then you will only capture part of that data. Pattern recognition ultimately helps us to circumvent the problems in dealing with format variability in documents and allows us to capture the right data. When it comes to predicting what it is that a document needs manual intervention, CMR Plus does it pretty well. They have a QA cycle that is usually able to highlight such data. The content recognition ability, in terms of giving us only the data that we need and nothing else, is pretty good. It has a positive effect on our efficiency and by extension, it impacts our infrastructure costs.
Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This product has helped to boost our overall efficiency and performance, giving us the ability to automate many manual tasks and collect the right data for our analytics so we can serve our clients more effectively."
"Pattern recognition ultimately helps us to circumvent the problems in dealing with format variability in documents and allows us to capture the right data."
"The automation provided by this solution has saved us a lot of time."
"Notifications and triggers are especially good."
"We are using it to backfill a lot of our resources who are retiring, so we are hiring less people as we go."
"It an easy, simple, and user-friendly tool that can be accessed through the mobile application as well."
"If we talk about the automation RPA, it definitely has worked very well for us, giving good savings of more than 180 FTEs after implementing more than 200 plus bots."
"Automation Anywhere uses a single dashboard that you can access anywhere, and it also provides more insights versus other products, which is an advantage of using Automation Anywhere."
"The most valuable feature is its easy to use."
"It is very easy to use, very easy to learn. That is the main advantage of this tool. You don't need to have very specialized skills to learn it."
"I like Automation Anywhere's document automation. It can distill or scan documents and convert the information into a structured format."
 

Cons

"It would be very helpful to have a simple and extensive training guide, or training model, to help learn how to work with the product."
"We would like to see the overall accuracy increase from approximately 70% to perhaps 85%."
"For our legacy systems, we are finding it very difficult to use the automation."
"My main issue with Automation Anywhere might be the logging of bots and getting more detailed feedback of what my bot is doing, step by step. It is hard to track fine-tuning in larger codes."
"They should make the product smarter. The bot we use right now is kind of fundamentally basic loop-based. We really want to see a little bit more advanced capability, that way we can undertake more comprehensive tasks."
"The main request I have for Automation Anywhere is to focus more on technical demonstrations."
"I would like to see a lot around API integration going forward, like the ability for other systems to talk to the AI better by opening it up. I would like to see more chatbots or anything in the journey of making it truly immersive for human workers working with these bots."
"In the control room, the manual bot update should be looked at."
"The support and user community need improvement."
"They should do more on the cognitive side. If they can keep adding more features, that would be their greatest advantage."
 

Pricing and Cost Advice

"The pricing is really good, and it's based on usage."
"The pricing and licensing are definitely moderate to costly but easily recoverable by achieving ROI quickly."
"The pricing model can be a bit more flexible."
"Automation Anywhere University is pretty good. They make it available free for everyone."
"The starting price, which is a one-off fee is a bit high and this may deter mid and small-sized companies from acquiring and decide to shun the platform."
"I am not involved in the pricing, but based on what I hear from our central RPA team, it is not very expensive; it is also not cheap. Its price is in the midrange."
"We're on a license package with Automation Anywhere (AA), paid yearly. What would be better is for them to have different packages for different types of organization."
"They have a ridiculously expensive bot licensing structure, especially for the Asian region."
"AA comes at a more affordable price than the other tools."
report
Use our free recommendation engine to learn which Intelligent Document Processing (IDP) solutions are best for your needs.
909,647 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Insurance Company
21%
Construction Company
14%
Comms Service Provider
9%
Manufacturing Company
9%
Financial Services Firm
14%
Construction Company
11%
Manufacturing Company
11%
Outsourcing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business157
Midsize Enterprise82
Large Enterprise558
 

Questions from the Community

Ask a question
Earn 20 points
How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team tha...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
 

Also Known As

ANTstein
Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Information Not Available
Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Find out what your peers are saying about AntWorks CMR+ vs. Automation Anywhere and other solutions. Updated: June 2026.
909,647 professionals have used our research since 2012.