A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added.
Fortra's Automate offers unique database triggers for task launching, uncommon among RPA systems. Users praise its easy installation, drag-and-drop workflow, and no-code/low-code capabilities. Licensing is a one-time purchase, though considered high. Improvements are needed in OCR, AI/ML integration, error logging, and support documentation. Despite quick user adoption, the system lacks robustness in technical support and comprehensive AI features, affecting its competitive edge in advanced automation.
