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Fortra's Automate pros and cons

Vendor: Fortra
4.2 out of 5

Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Fortra's Automate provides significant benefits by automating repetitive tasks, saving time and reducing manual effort.
The platform offers robust capabilities for scheduling tasks and ensuring reliable performance, enhancing workflow efficiency.
The drag-and-drop functionality allows for easy task setup without requiring extensive coding knowledge.
Fortra's Automate efficiently handles tasks like file transfers and user provisioning, leading to a substantial return on investment.
The solution's pricing is competitive, offering a cost-effective automation tool that delivers a quick and substantial ROI.

CONS

Error handling and documentation for error messages need significant improvement, as they are often vague and hinder debugging.
The stability and reliability of Automate could be enhanced, as users report system slowdowns and occasional crashes.
OCR capabilities, particularly for Hebrew text, require development and are currently limited, impacting certain processes.
Licensing costs are high, making it less accessible for startups and mid-market companies, and pricing improvement is necessary.
Integration capabilities and cloud functionality have room for growth, with missing features and a need for enhanced logging.
 

Fortra's Automate Pros review quotes

Anthony Tuhame - PeerSpot reviewer
Information Technology Manager at Everseen
Jun 1, 2026
Fortra's Automate can check if our servers are working, so I don't need to wake up at 3:00 AM to check server status.
Jane Rachma Kiniti - PeerSpot reviewer
IT Project Manager at Labo des histoires
Sep 3, 2025
The intuitive interface of Automate has an intuitive design which makes it easy to learn and use even without a strong technical background, and it has a drag and drop interface which makes everything so easy and straightforward.
DA
Information Technology Manager at Benchmac Safety Services Ugand
Jun 8, 2026
Fortra's Automate has become a digital worker that performs our clicks, data entry, file handling, and system actions that are done manually, helping us to automate them.
Learn what your peers think about Fortra's Automate. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,838 professionals have used our research since 2012.
reviewer2723070 - PeerSpot reviewer
System Administrator
Jun 13, 2025
Automate increases efficiency and eliminates errors during documentation and invoicing processes.
Arkajit Das - PeerSpot reviewer
CTO at Fraoula
May 4, 2026
The key benefit of Fortra's Automate is that it is quite effective with the automation of repetitive IT and business workflows, which is the primary use case we feel is perfect for Fortra's Automate, and it significantly reduces manual intervention.
Nilesh Jadhav - PeerSpot reviewer
Cloud Engineer at ACC Ltd
Dec 30, 2025
We have done the setup in the last eight months, my team of approximately ten to twelve team members were doing manual jobs, and Fortra's Automate is doing that with three or four bots we have set up, doing this job without any errors and really reducing my manual work and the human errors which were done by my team so I don't need to re-verify data or invest time in this.
reviewer2397411 - PeerSpot reviewer
Assistant System Engineer at a tech vendor with 10,001+ employees
Dec 11, 2025
The drag and drop workflow builder is what I genuinely appreciate about Fortra's Automate, as it allows me to sketch out logic the way I am thinking about it, is visual, reduces the back and forth of writing scripts from scratch, and is quite friendly for people who are not hardcore developers.
MP
Director of Operations & HR at lascentstore
Jun 20, 2025
I would recommend Automate because it has made my work much easier.
Ibukun Shweta - PeerSpot reviewer
DevOps Engineer at Teksphere Global Services Limited
Aug 31, 2025
The peace of mind I have using Automate for scheduling tasks allows me to focus on other responsibilities without worrying about operational issues.
reviewer2773707 - PeerSpot reviewer
Cloud Engineer - ll at a tech vendor with 11-50 employees
Nov 4, 2025
Automate's best feature is that we do not need to write any code; we can create our jobs using the drag and drop option available, and any technical member without coding expertise can use this tool.
 

Fortra's Automate Cons review quotes

Anthony Tuhame - PeerSpot reviewer
Information Technology Manager at Everseen
Jun 1, 2026
Additionally, I am not impressed with the interface, as it feels outdated and it has taken a long time to see any updates or changes.
Jane Rachma Kiniti - PeerSpot reviewer
IT Project Manager at Labo des histoires
Sep 3, 2025
The user interface could be slightly enhanced to make it more modern.
DA
Information Technology Manager at Benchmac Safety Services Ugand
Jun 8, 2026
The interface of Fortra's Automate is similar to GoAnywhere; I am not completely pleased with it, although it is intuitive, but it lacks something in terms of complexity.
Learn what your peers think about Fortra's Automate. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,838 professionals have used our research since 2012.
reviewer2723070 - PeerSpot reviewer
System Administrator
Jun 13, 2025
Some challenges include the system being too loaded or delayed in taking instructions and responding quickly as needed.
Arkajit Das - PeerSpot reviewer
CTO at Fraoula
May 4, 2026
Regarding the pricing of Fortra's Automate, for a startup or mid-market company, I would say it is not cheap and is definitely on the higher side.
Nilesh Jadhav - PeerSpot reviewer
Cloud Engineer at ACC Ltd
Dec 30, 2025
If Fortra's Automate could add more logging in jobs, that could be helpful.
reviewer2397411 - PeerSpot reviewer
Assistant System Engineer at a tech vendor with 10,001+ employees
Dec 11, 2025
One aspect I dislike about Fortra's Automate is that debugging slows me down.
MP
Director of Operations & HR at lascentstore
Jun 20, 2025
Regarding customer support, I face challenges sometimes. They're not always available, and you may need to wait for assistance, but overall their support is acceptable.
Ibukun Shweta - PeerSpot reviewer
DevOps Engineer at Teksphere Global Services Limited
Aug 31, 2025
Currently, there are many instances where I see empty logs, indicating that, while tasks are scheduled, commands are not executing successfully.
reviewer2773707 - PeerSpot reviewer
Cloud Engineer - ll at a tech vendor with 11-50 employees
Nov 4, 2025
Automate could simplify the UI for creating a workflow for automation. As a technical person, I can understand it easily. However, there are few activities in the software that our HR department cannot understand.