

Fortra's Automate and Tungsten RPA compete in the RPA market, each offering distinct advantages. Based on feature comparisons, Fortra's Automate appears to have an edge in certain areas with its user-friendly interface and broader integration options.
Features: Fortra's Automate provides ease of use through a drag-and-drop interface, making it accessible for users without deep coding knowledge. It integrates well with SAP and Microsoft Azure, offering a seamless workflow experience. Additionally, its error handling capabilities ensure reliable operations. Tungsten RPA excels in robust automation focusing on desktop capabilities and effective integration with business tools, making it ideal for more intensive automation needs.
Room for Improvement: Automate could enhance its web automation features and streamline interfaces. Users point out challenges with error messages, recommending improvements in documentation and community support. Tungsten RPA aims to improve Java integration and expand community resources, while also working on enhancing first-level support.
Ease of Deployment and Customer Service: Fortra's Automate offers flexible deployment options, simplifying integration into diverse IT setups. Users commend its prompt and knowledgeable technical support available worldwide. Tungsten RPA provides similar deployment flexibility but receives feedback suggesting improvements in support responsiveness and clarity.
Pricing and ROI: Automate features a competitive pricing structure focused on affordability per bot, leading to quicker ROI through cost-effective scalability. Tungsten RPA follows a subscription-based model, providing manageable upfront licensing across various implementations. Both solutions present strong ROI potential, with Automate's pricing flexibility highlighted as a significant advantage.
Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money.
It has reduced our expenditures in terms of purchasing more products and employing more technicians.
On a scale from one to ten, I would rate the ROI as nine.
One of our customers said that one RPA robot could do three-person jobs, and they were able to reduce their workforce accordingly.
They don't always understand the processes I'm trying to implement.
They handle customers like me to get to the exact issue, detailing where that issue originates from a technical point of view, the resolution, and the summary they provided.
I would rate the technical support as a nine out of ten because it is quite fast and courteous.
The scalability of Automate also scores a ten out of ten.
I can deploy it on multiple infrastructures such as cloud, on-premises, or in a hybrid model.
It is easy to increase one bot or one studio without needing to buy another orchestrator, which can be quite expensive.
The stability of the solution is a ten out of ten.
For stability on a scale from one to ten, I would give it a solid nine.
It has very robust features, and it is not prone to instability.
This is a significant concern, especially with critical workloads where visibility into errors is essential.
My major recommendation would be for easier upgrade paths between major versions.
When new employees join our company, we created automation so they receive AWS credentials and all their AWS access and cloud access.
The lack of a developer community in Tungsten RPA is a red flag for us and for customers.
Competitors are often more expensive than Automate.
It offered what we wanted at a good, competitive price.
It does a lot but also costs a lot.
Automate's non-reliance on additional orchestrators makes it quite cost-effective.
In my opinion, the best feature Automate offers is the scheduling.
Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows.
If you don't have a computer science background, you can easily use Tungsten RPA because this is a low-code platform and it is easier than other RPA tools.
| Product | Mindshare (%) |
|---|---|
| Fortra's Automate | 3.0% |
| Tungsten RPA | 2.0% |
| Other | 95.0% |


| Company Size | Count |
|---|---|
| Small Business | 28 |
| Midsize Enterprise | 11 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 1 |
| Large Enterprise | 18 |
Fortra's Automate offers a user-friendly platform for task automation, featuring a drag-and-drop interface that aids in scheduling, file management, and integrating with services like Azure and AWS.
Fortra's Automate provides substantial ease in automating complex tasks through its intuitive design. It offers seamless integration capabilities, especially with Azure and AWS, and comes equipped with strong error handling. Cost-effective and requiring minimal coding, it supports a broad range of industries by effectively automating tasks such as HR operations, invoice management, and data processing across servers.
What features stand out in Fortra's Automate?
What benefits should users consider in reviews?
In industries such as healthcare and transportation, Fortra's Automate facilitates the automation of client management, HR operations, and data processing, boosting efficiency. Banks utilize it for managing extensive invoice workflows, while distribution sectors rely on its capabilities for insurance checks and system support. Its applicability across servers makes it a valuable tool for any sector seeking to reduce manual workload and improve task accuracy.
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