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Blue Prism Cloud vs Fortra's Automate comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Users anticipate ROI, with some experiencing quick returns, improved processes, error reduction, and efficiency gains via automation.
Sentiment score
7.0
Fortra's Automate delivers quick ROI, reducing manual labor, boosting productivity, and cutting costs with swift, efficient task handling.
Additionally, if we consider a scenario where ten people were initially working on a task, using the automation could reduce headcount and lead to significant cost savings.
Cloud & AI Architect at a tech vendor with 10,001+ employees
Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money.
Chief Technology Officer at DOB Systems LLC
It has reduced our expenditures in terms of purchasing more products and employing more technicians.
System Administrator
On a scale from one to ten, I would rate the ROI as nine.
Project Manager - DevOps Engineer at ACC
 

Customer Service

Sentiment score
7.5
Blue Prism Cloud support is generally effective, though some users find it less flexible than competitors like UiPath.
Sentiment score
7.6
Fortra's Automate customer service is efficient and highly rated, offering prompt, knowledgeable support through various accessible channels.
I would rate the technical support of Blue Prism Cloud between seven to eight out of ten.
Cloud & AI Architect at a tech vendor with 10,001+ employees
They don't always understand the processes I'm trying to implement.
Senior Data Analyst at a financial services firm with 1-10 employees
They handle customers like me to get to the exact issue, detailing where that issue originates from a technical point of view, the resolution, and the summary they provided.
Software Engineer at Cateina Technologies
I would rate the technical support as a nine out of ten because it is quite fast and courteous.
Account Director at a tech services company with 11-50 employees
 

Scalability Issues

Sentiment score
7.3
Blue Prism Cloud is scalable and efficient for large tasks, but some prefer rivals for easier enhancements.
Sentiment score
7.1
Fortra's Automate is scalable, cost-effective, and flexible, but challenges may arise with complexity and IT infrastructure compatibility.
As it adopts a decentralized model, I haven't encountered any scalability issues.
Cloud & AI Architect at a tech vendor with 10,001+ employees
The scalability of Automate also scores a ten out of ten.
IT Project Manager at Labo des histoires
I can deploy it on multiple infrastructures such as cloud, on-premises, or in a hybrid model.
Software Engineer at Cateina Technologies
It is easy to increase one bot or one studio without needing to buy another orchestrator, which can be quite expensive.
Account Director at a tech services company with 11-50 employees
 

Stability Issues

Sentiment score
7.8
Blue Prism Cloud is highly rated for stability, with reliable performance despite occasional minor browser extension or upgrade issues.
Sentiment score
7.4
Fortra's Automate is praised for reliability and stability, though occasional errors and connectivity issues can affect performance.
The stability of the solution is a ten out of ten.
IT Project Manager at Labo des histoires
For stability on a scale from one to ten, I would give it a solid nine.
Cloud Engineer - ll at a tech vendor with 11-50 employees
It has very robust features, and it is not prone to instability.
Account Director at a tech services company with 11-50 employees
 

Room For Improvement

Blue Prism Cloud needs simpler interface, more integrations, improved training, support, and enhanced infrastructure for better user experience.
Fortra's Automate needs UI improvements, enhanced stability, better documentation, stronger integrations, password management, and community accessibility.
The improvements or enhancements I would like to see in Blue Prism Cloud revolve around further developing server-client architecture, focusing on centralized control for remote agents.
Cloud & AI Architect at a tech vendor with 10,001+ employees
This is a significant concern, especially with critical workloads where visibility into errors is essential.
DevOps Engineer at Teksphere Global Services Limited
My major recommendation would be for easier upgrade paths between major versions.
Project Manager - DevOps Engineer at ACC
When new employees join our company, we created automation so they receive AWS credentials and all their AWS access and cloud access.
Cloud Engineer - ll at a tech vendor with 11-50 employees
 

Setup Cost

Blue Prism Cloud's pricing is higher than other RPA solutions, competitive for large enterprises but challenging for smaller ones.
Fortra's Automate offers flexible, affordable pricing for enterprises, making it a cost-effective centralized tool compared to competitors.
In the SaaS mode, the pricing structure is indeed more flexible compared to the previous enterprise-based licensing.
Cloud & AI Architect at a tech vendor with 10,001+ employees
Competitors are often more expensive than Automate.
Account Director at a tech services company with 11-50 employees
It offered what we wanted at a good, competitive price.
Senior Data Analyst at a financial services firm with 1-10 employees
It does a lot but also costs a lot.
Chief Technology Officer at DOB Systems LLC
 

Valuable Features

Blue Prism Cloud offers user-friendly automation with easy deployment, robust security, AI capabilities, and no-code features for efficiency.
Fortra's Automate offers user-friendly, no-code automation with seamless integration, enterprise-grade features, and significant efficiency improvements.
Over time, Blue Prism Cloud has evolved significantly, transitioning from a code-intensive approach to a more no-code capability, which is one of the advancements I appreciate.
Cloud & AI Architect at a tech vendor with 10,001+ employees
Automate's non-reliance on additional orchestrators makes it quite cost-effective.
Account Director at a tech services company with 11-50 employees
In my opinion, the best feature Automate offers is the scheduling.
DevOps Engineer at Teksphere Global Services Limited
Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows.
IT Project Manager at Labo des histoires
 

Categories and Ranking

Blue Prism Cloud
Ranking in Robotic Process Automation (RPA)
8th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
45
Ranking in other categories
Agentic Automation (6th)
Fortra's Automate
Ranking in Robotic Process Automation (RPA)
4th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
40
Ranking in other categories
Business Orchestration and Automation Technologies (7th)
 

Mindshare comparison

As of May 2026, in the Robotic Process Automation (RPA) category, the mindshare of Blue Prism Cloud is 1.6%, up from 1.4% compared to the previous year. The mindshare of Fortra's Automate is 2.8%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Fortra's Automate2.8%
Blue Prism Cloud1.6%
Other95.6%
Robotic Process Automation (RPA)
 

Featured Reviews

AyanBanerjee - PeerSpot reviewer
Cloud & AI Architect at a tech vendor with 10,001+ employees
Automation and AI integration enhance performance and user experience
The improvements or enhancements I would like to see in Blue Prism Cloud revolve around further developing server-client architecture, focusing on centralized control for remote agents. I believe more capabilities in that area could be beneficial. At the moment, I don't recall any specific features or functionalities missing from Blue Prism Cloud that come to mind. In terms of complexity, I find that Blue Prism Cloud is somewhat straightforward to use. Flexibility-wise, it engages well with Microsoft-based technologies. However, there are challenges with OCR capabilities that remain an issue. While there are readily available features that work well, the effectiveness does depend significantly on the type of use case I am implementing.
Jane Rachma Kiniti - PeerSpot reviewer
IT Project Manager at Labo des histoires
Automate has streamlined workflows and increased efficiency with powerful automation
The best features of the solution are the flexible automation features, it is rich with beautiful connectors, and it is easy to use with little to no coding knowledge required to get started, so anybody can use the tool. The intuitive interface of Automate has an intuitive design, which makes it easy to learn and use even without a strong technical background, and it has a drag-and-drop interface, which makes everything so easy and straightforward. The error handling capabilities in complex automation tasks are powerful, as it handles all types of tasks, whether complex or simple. I've never faced any problems even when dealing with complex tasks, so everything is super smooth and highly reliable, even when dealing with big tasks, as it has never slowed down. Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows. The automated analytics have helped improve our business processes since it has increased our efficiency by automating our everyday tasks, freeing up time for us to focus more on strategic activities such as analyzing data and developing new business strategies. It is also cost-saving. By minimizing manual labor, it decreases human errors that can lead to costly mistakes. By automating the tasks, it helps to save costs, and it also improves our accuracy by reducing these errors to ensure that tasks are done almost perfectly.
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893,244 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
12%
Manufacturing Company
10%
Marketing Services Firm
10%
Educational Organization
8%
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
7%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise7
Large Enterprise21
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise12
Large Enterprise9
 

Questions from the Community

What is your experience regarding pricing and costs for Blue Prism Cloud?
Concerning pricing, it's moderate now, but when it comes to the cloud, it is a bit expensive.
What needs improvement with Blue Prism Cloud?
The area for improvement in Blue Prism Cloud is the support component. Whenever I reach out to the Blue Prism community, they consistently request knowledge sessions for everything, whether it is a...
What is your primary use case for Blue Prism Cloud?
My use case for Blue Prism Cloud is for automation.
What is your primary use case for HelpSystems AutoMate?
I use Fortra's Automate primarily for RPA-based task automation, including file handling, data extraction, and system-to-system workflows. It helps automate repetitive IT and business processes, re...
What is your experience regarding pricing and costs for Fortra Automate?
Pricing and licensing for Fortra's Automate are flexible but largely custom or quote-based, which works well for enterprise and managed service provider models. The pricing is a bit on the higher s...
What needs improvement with Fortra Automate?
Fortra's Automate can be improved with enhancements in native cloud integrations for AWS, Azure, and GCP, along with stronger API orchestration to improve hybrid use cases. More granular monitoring...
 

Also Known As

Blue Prism Thoughtonomy Virtual Workforce, Blue Prism Virtual Workforce, Thoughtonomy Virtual Workforce
HelpSystems Automate, Automate
 

Overview

 

Sample Customers

Cabot Credit Management, Hovis, Utilita
Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
Find out what your peers are saying about Blue Prism Cloud vs. Fortra's Automate and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.