Blue Prism vs Blue Prism Cloud comparison

Blue Prism and Blue Prism Cloud are both solutions in the Robotic Process Automation (RPA) category. Blue Prism is ranked #4 with an average rating of 8.4, while Blue Prism Cloud is ranked #6 with an average rating of 8.2. Blue Prism holds a 9.1% mindshare in RPA, compared to Blue Prism Cloud’s 1.4% mindshare. Additionally, 88% of Blue Prism users are willing to recommend the solution, compared to 97% of Blue Prism Cloud users who would recommend it.

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Executive SummaryUpdated on Dec 4, 2024

Blue Prism and Blue Prism Cloud are significant players in the automation solutions arena. Based on user reviews and features, Blue Prism is preferred for handling complex business processes, while Blue Prism Cloud is better for cloud integration and ease of use.

Features: Blue Prism includes features like exception handling, Control Room, and workflow orchestration, which facilitate seamless integration with system applications and effectively automate complex tasks. Blue Prism Cloud allows quick bot deployment and easy integration with cloud infrastructures, suitable for non-technical users.

Room for Improvement: Blue Prism needs enhancements in artificial intelligence capabilities and better integration with cognitive technologies, with suggestions for more advanced AI and attended automation features. Blue Prism Cloud is noted for its high pricing with room for cost reduction and improvements in AI features.

Ease of Deployment and Customer Service: Blue Prism's predominantly on-premises deployment can pose challenges for businesses leaning towards cloud solutions, and its customer service reviews are varied. Blue Prism Cloud offers flexible deployment with easy cloud integration, though its customer support also receives mixed feedback.

Pricing and ROI: Blue Prism is perceived as more costly than competitors like Automation Anywhere, affecting its appeal to cost-sensitive users. Blue Prism Cloud faces similar pricing concerns, potentially limiting its reach to smaller businesses, yet both are recognized for providing substantial ROI in larger deployments, notably in error reduction and operational efficiency improvement.

To learn more, read our detailed Blue Prism vs. Blue Prism Cloud Report (Updated: June 2025).

Buyer's Guide

Blue Prism vs. Blue Prism Cloud

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

As of July 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.8%, up from 1.0% compared to the previous year. The mindshare of Blue Prism is 9.1%, down from 12.3% compared to the previous year. The mindshare of Blue Prism Cloud is 1.4%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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WayneFillis

Robotic Process Automation Manager at South African Reserve Bank

Effective automation boosts efficiency but requires improved co-management

There is a need for a co-management product to manage multiple developers using Blue Prism. Features like version control and supporting multiple developers at the same time should be improved. Furthermore, Blue Prism should invest in marketing their other products. I also find it concerning that they require purchasing support calls.

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Aaron Ingram

Director at Real Capital Solutions

Automates accounts payable process with no human interaction and saves 100% time

Edge browser extensions could be made slightly more resilient. It would be nice if they could package new libraries for end users rather than have them search for libraries. The extension resiliency would be huge. If we're looking for intelligent document processing and OCR functionality, we haven't found them yet.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks."

"I actually quite liked the no-coding functionality."

"The product effectively handles all the tasks we require."

"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."

"We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us."

"We are still in the process of rolling it to production and tweaking it (our AD groups are a mess), but the improvements are priceless. Having users ID's created the same way every time without human error is the best part. We don't need to worry about why groups were not added, user rights not set to folders or missing a private folder being created, typos or just even knowing when things are done and logged."

"The interface is simple, user-friendly, and very intuitive."

"This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training."

More Automate pros

"We found the unassisted bots very useful because they can program a variety of different processes. This is a valuable feature of Blue Prism, especially when compared to other tools on the market."

"It is a stable solution."

"One of the most powerful features in Blue Prism is exception handling. It's one of the features that really differentiates it from other platforms."

"It offers assessments by way of a robotics or automation readiness assessment tool, which was quite helpful."

"We started with a very small team and small projects. As the project started getting success with Blue Prism we have a large number of teams now just for automating all the business procedures. Larger time was saved after automating the processes."

"The only feature that stands out in Blue Prism, as compared to other tools, is security. This is the only reason for still having Blue Prism in our bucket. It is very secure and reliable, and it has also been in the market for a very long time. We automated a lot of federal and government automation processes very recently with this solution."

"My company decided to go with Blue Prism because of the security it provides."

"We have integrated the product with our centralized infra-monitoring tool, which gives us real-time insights into BOT health and also the health of the underlying resources."

More Blue Prism pros

"The platform is user-friendly and easy to learn in a low-code environment."

"If I look at the top four, I believe it is far more user-friendly than the other competition."

"With Blue Prism, I like the feature that you build, I don't know the exact name now, but blocks or standards can be reduced later. You configure, for example, the CRM system, and you create a standardized manner of inputting data into the CRM system that you can reuse later. I'm not sure what that's called, but I enjoy it whether it's a feature or not."

"It is more secure for complex implementations."

"The most valuable feature of a non-programmer is diagrams. Someone from an IT background can find it easier to start automation."

"It is secure and supports unattended mode of operations."

"Blue Prism is well known for being used in banking and security organizations. Its security is superior compared to UiPath and other RPA tools."

"Ability to see the blueprint of the design executed alongside the actual process."

More Blue Prism Cloud pros

Cons

"We really need a free development environment for customers. Building and testing automation on production isn't ideal."

"The interface could be more user-friendly and easier to navigate."

"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."

"It's possible that they could use a stronger community for seeking guidance and help."

"The workflow for variables could be better. The input and output of task-level variables could be made a little clearer in terms of passing those around from one task to another upon success, etc. Things like that could be a little easier potentially."

"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."

"Some companies have asked for voice integration. This is likely part of the roadmap."

"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."

More Automate cons

"The reporting system, specifically the system admin reporting could be improved."

"They have OCR technology, but it's not that great."

"A feature that I would like to see in the next release is the ability to easily call on the robots to fulfill part of the process, and be run by the users in the business, where the robot can simply be activated rather than running mass processes from a control room."

"We've found some challenges with Blue Prism, particularly when interacting with certain applications. The element inspection feature could be improved, especially for more complex applications."

"The upgrades could be managed better. I would also like to see more true AI development and machine learning."

"Blue Prism could be more scalable."

"They should add more OCR engines to it."

"Blue Prism could improve by having better integration with Computer Vision."

More Blue Prism cons

"If Blue Prism could integrate into Azure SQL because it's essentially an on-prem code, on infrastructure as a service. So, Blue Prism has moved the infrastructure into the cloud, but they haven't necessarily moved the application into cloud-native."

"The solution is unable to read some UI components in legacy systems."

"Blue Prism Cloud needs to improve its AI capabilities."

"The product’s licensing cost is expensive compared to other tools in the market."

"The pricing of the solution could be improved. It's a bit expensive right now. They should work to make it more competitive."

"Blue Prism Cloud is a solid product that fulfils its intended functions well. Although there is room for improvement, it has integrated various cognitive and intelligent document processing features into a single product. But needs to effectively automate RPA processes despite some initial challenges addressed through product updates and new features."

"Improvement should be per customer requirements."

"The pricing was a bit high, from what I understand. That might have played a role in the decision to migrate to another solution."

More Blue Prism Cloud cons

Pricing and Cost Advice

"Once you buy the software, you just pay for the support for backend help."

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

"It comes with a package that costs approximately $20,000 USD per year."

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

More Automate pricing and cost advice

"The solution is expensive."

"Licensing is on a yearly basis."

"Blue Prism is less expensive than some of the other RPA solutions."

"Its license is costlier than UiPath and AA. They should improve its price. We have a two-year contract with them."

"I chose Blue Prism because it is priced well. The pricing was right for me at that moment even though Automation Anywhere is better in other aspects."

"My clients tend to feel that the overall implementation cost is a little high."

"The licensing is approximately $1,100."

"Our customers pay for an annual license."

More Blue Prism pricing and cost advice

"Blue Prism Cloud's cost is very high."

"I rate the platform’s pricing a seven out of ten."

"Though I don't have many details, I think Blue Prism Cloud is an expensive product compared to the other tools in the market since you need to pay for resources like machines."

"The pricing for Blue Prism Cloud is two out of ten because it's higher than every other technology. My company is on a three-year Blue Prism Cloud license."

"It is highly-priced."

"We pay about $15,000 per quarter in licensing costs. We don't have to pay for any other extra costs. There isn't, for example, an extra cost for technical support. We just pay the licensing."

"There are many RPA solutions available from different vendors and the pricing for Blue Prism is competitive."

"Blue Prism comes at a higher price point compared to other solutions on the market."

More Blue Prism Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Computer Software Company

11%

Manufacturing Company

Educational Organization

Financial Services Firm

21%

Computer Software Company

11%

Manufacturing Company

Government

Computer Software Company

15%

Financial Services Firm

12%

Manufacturing Company

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

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What is your primary use case for HelpSystems AutoMate?

The main purpose is for automation. That has been the purpose why I have been using it so far.

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What is your experience regarding pricing and costs for Fortra Automate?

Regarding pricing, it is very friendly. I would not say that it is really cheap or very expensive, but it fits within...

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Should I choose Blue Prism or Microsoft Power Automate?

Hello Netanya, it depends on your needs and your expertise. In my humble opinion you can start a big RPA project imp...

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I am evaluating Blue Prism and UiPath for RPA for my company. Which one do you recommend?

I'm very familiar with UiPath and the RPA industry: was hired by Daniel Dines in 2015 when there were 35 employees an...

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What do you like most about Blue Prism?

It is a stable solution.

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What do you like most about Blue Prism Cloud?

It's easy to use, the interface, the the the the queries is which we use. It's user friendly.

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What is your experience regarding pricing and costs for Blue Prism Cloud?

If we utilize Blue Prism's full capabilities, then it is cost-effective. Otherwise, the pricing can seem high. It req...

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What needs improvement with Blue Prism Cloud?

Decipher, one of their solutions, is a waste of time. Other than that, there's nothing specific I can think of.

See all answers

Comparisons

UiPath Platform vs Automate

Compared 35% of the time

Microsoft Power Automate vs Automate

Compared 34% of the time

Automation Anywhere vs Automate

Compared 9% of the time

VisualCron vs Automate

Compared 6% of the time

MOVEit vs Automate

Compared 5% of the time

More Automate Competitors

Microsoft Power Automate vs Blue Prism

Compared 36% of the time

UiPath Platform vs Blue Prism

Compared 30% of the time

Automation Anywhere vs Blue Prism

Compared 12% of the time

Pega Robotic Process Automation vs Blue Prism

Compared 3% of the time

Tungsten RPA vs Blue Prism

Compared 1% of the time

More Blue Prism Competitors

UiPath Platform vs Blue Prism Cloud

Compared 20% of the time

Microsoft Power Automate vs Blue Prism Cloud

Compared 14% of the time

SAP Intelligent RPA vs Blue Prism Cloud

Compared 12% of the time

Robocorp vs Blue Prism Cloud

Compared 12% of the time

ServiceNow Automation Engine vs Blue Prism Cloud

Compared 8% of the time

More Blue Prism Cloud Competitors

Product Reports

Buyer's Guide

Automate

June 2025

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Buyer's Guide

Blue Prism

June 2025

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Buyer's Guide

Blue Prism Cloud

June 2025

Download Blue Prism Cloud product report

Also Known As

HelpSystems Automate, Automate

No data available

Blue Prism Thoughtonomy Virtual Workforce, Blue Prism Virtual Workforce, Thoughtonomy Virtual Workforce

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

Blue Prism is an intelligent, business-developed, no-code automation platform for SaaS deployments as well as for on-premises, public cloud, multi-cloud, and hybrid environments. Unlike other automation technology, Blue Prism combines robotic process automation with expanded artificial intelligence and cognitive capabilities. Blue Prism gives users instant access to the tools you need for building and delegating automations, as well as a digital workforce that is already AI-equipped.

With Blue Prism’s code-free RPA, deployed through use of their Robotic Operating Model, your business can scale efficiently, improve customer satisfaction, reduce costs, and augment its talent to take on new responsibilities. Blue Prism helps to accelerate operational agility and efficiency by making it easy to automate the most important processes. Allocating everyday tasks to your Digital Workforce gives you immediate increased capacity and allows your teams to focus on their strategic goals. In addition, it delivers a return on investment, increases efficiency gains, and can even introduce new revenue streams.

“Workforce of the Future”

Blue Prism’s all-in-one intelligent automation platform consists of:

Design Studio with drag-and-drop process automation building, reusable “objects” across your business, and updates to objects and processes saved throughout the process library.
Control Room where you can assign processes to digital workers, scale digital worker and task volume ondemand, and gain real-time transparency of process proficiencies.
Digital Workforce of autonomous software robots that can learn and mimic business processes like humans and are equipped with six intelligent automation skills:
1. Knowledge and Insight - The ability to harvest, understand, and deliver insights from multiple disparate data sources.
2. Visual Perception - The ability to read, understand, and contextualize visual information.
3. Learning - The ability to derive contextual meaning and adapt to evolving process patterns.
4. Planning and Sequencing - The ability to optimize workloads and identify opportunities for better outcomes.
5. Problem-solving - The ability to autonomously solve system, logic, and business problems.
6. Collaboration - The ability to seamlessly work with both people and systems.

Reviews from Real Users

Blue Prism stands out for its enterprise-level functionality, which is why many companies choose it over its competitors. PeerSpot users note that the solution is easy to use, stable, and robust scalability-wise. The security is also top-notch. One user pointed out that "One of the most powerful features in Blue Prism is exception handling. It's one of the features that really differentiates it from other platforms." Blue Prism helps businesses with everything from compliance to quality control and error-avoidance.

SS&C Blue Prism

The Thoughtonomy Virtual Workforce is a highly flexible intelligent automation platform. It uses software to replicate the way people work in existing applications and systems, the processes they follow, and the decisions they make, to deliver automation without disruption.

SS&C Blue Prism

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Coca-Cola, Walgreens, American Express, Royal Bank of Canada, Pfizer, Shop Direct, O2, Siemens, Ascension Healthcare, Jaguar Land Rover

Cabot Credit Management, Hovis, Utilita

Buyer's Guide

Blue Prism vs. Blue Prism Cloud

June 2025

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