Blue Prism Cloud vs SAP Intelligent RPA comparison

SS&C Blue Prism and SAP are both solutions in the Robotic Process Automation (RPA) category. SS&C Blue Prism is ranked #8 with an average rating of 7.8, while SAP is ranked #16 with an average rating of 7.0. SS&C Blue Prism holds a 1.5% mindshare in RPA, compared to SAP’s 2.1% mindshare. Additionally, 97% of SS&C Blue Prism users are willing to recommend the solution, compared to 87% of SAP users who would recommend it.

Blue Prism Cloud

Read 45 Blue Prism Cloud reviews

1,876 Views
1,688 Comparison Views

97% willing to recommend

SAP Intelligent RPA

Read 8 SAP Intelligent RPA reviews

1,616 Views
1,584 Comparison Views

87% willing to recommend

Blue Prism Cloud

SAP Intelligent RPA

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 4, 2024

Blue Prism Cloud and SAP Intelligent RPA are prominent players in the automation solutions market. Based on the available data, while Blue Prism Cloud is favored for stability and mature automation features, SAP Intelligent RPA stands out for its integration capabilities and adaptability.

Features: Blue Prism Cloud is appreciated for stability, ease of deployment, and robust security. It offers mature automation features and has a community version for increased accessibility. SAP Intelligent RPA is recognized for flexibility, integration with CRM and databases, and easy automation deployment. Its orchestration and job management features add to its adaptability.

Room for Improvement: Blue Prism Cloud could improve its user-friendliness for non-technical users, reduce costs, and offer better licensing terms. It needs enhancements in training simplicity and greater developer support. SAP Intelligent RPA needs more built-in AI tools, clearer error messages, and improved data extraction flexibility. Both platforms face challenges with cost-effective and transparent licensing.

Ease of Deployment and Customer Service: Blue Prism Cloud offers flexible deployment models, including hybrid and public clouds, but has mixed reviews on technical support responsiveness. SAP Intelligent RPA's deployment is focused on on-premises and public cloud, with straightforward but limited customer service support. Users report Blue Prism Cloud offers superior, proactive support.

Pricing and ROI: Blue Prism Cloud is criticized for high costs and complex licensing, which could deter smaller businesses. SAP Intelligent RPA provides a more adaptable and cost-effective model with usage-based pricing, which is easier for businesses to manage. Both aim to improve ROI through automation, though SAP's pricing may provide quicker financial benefits.

To learn more, read our detailed Blue Prism Cloud vs. SAP Intelligent RPA Report (Updated: March 2026).

Buyer's Guide

Blue Prism Cloud vs. SAP Intelligent RPA

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Blue Prism Cloud

Ranking in Robotic Process Automation (RPA)

8th

Average Rating

8.0

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Agentic Automation (6th)

SAP Intelligent RPA

Ranking in Robotic Process Automation (RPA)

16th

Average Rating

7.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the Robotic Process Automation (RPA) category, the mindshare of Blue Prism Cloud is 1.5%, up from 1.3% compared to the previous year. The mindshare of SAP Intelligent RPA is 2.1%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Mindshare Distribution
Product	Mindshare (%)
Blue Prism Cloud	1.5%
SAP Intelligent RPA	2.1%
Other	96.4%

Robotic Process Automation (RPA)

Featured Reviews

AyanBanerjee

Cloud & AI Architect at a tech vendor with 10,001+ employees

Automation and AI integration enhance performance and user experience

The improvements or enhancements I would like to see in Blue Prism Cloud revolve around further developing server-client architecture, focusing on centralized control for remote agents. I believe more capabilities in that area could be beneficial. At the moment, I don't recall any specific features or functionalities missing from Blue Prism Cloud that come to mind. In terms of complexity, I find that Blue Prism Cloud is somewhat straightforward to use. Flexibility-wise, it engages well with Microsoft-based technologies. However, there are challenges with OCR capabilities that remain an issue. While there are readily available features that work well, the effectiveness does depend significantly on the type of use case I am implementing.

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SantoshSundar

RPA Technical Solution Lead at Infomentum

Helps automate processes but needs to offer different licensing models to users

Right now, I am not working on process mining at the minute. Before I switched to the company, I worked extremely closely with the process mining tool from UiPath, SAP BTP, and the process mining that they had created. I am working with MuleSoft Automation and Anypoint. We are not doing any sort of process mining at the minute, but in my company, because MuleSoft is one of the only RPA tools that we are looking at, we have another application called Appian that we are trying to explore now. Appian has process mining capability, which is why we thought we would look at it along with AI capabilities.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I would say that the stability of Blue Prism is superior to any of the competing products because of the maintainability of the features and the openness of the tool."

"The technical support team of Blue Prism Cloud is very good...I rate the support a ten out of ten."

"The solution is very complete. It's a good solution, for the kind of features that they offer."

"If I look at the top four, I believe it is far more user-friendly than the other competition."

"The most valuable feature is the ability to write custom code."

"It’s scalable."

"The tool saves us from repetitive and mundane tasks. We don’t have to write, record or copy data from Excel. The product helps us save time. We save money as well since people doing this task are on various other automation tasks. The chance for repetitive entries is also reduced because the tool helps us make one-time entries."

"It's easy to use, the interface, the the the the queries is which we use. It's user friendly."

More Blue Prism Cloud pros

"The standout features of SAP Intelligent RPA are its flexibility and integration capabilities."

"Most of the details are already in the help portal and SAP notes are available. It is well documented as part of the product support."

"The most valuable feature of SAP Contextor is that everyone is in one place in the program that I need."

"Scalability is fine. It is pretty nice."

"Contextor is a good solution for a Citrix environment."

"It is remarkably easy to configure and code, and it doesn't require an extensive technical background or coding expertise."

"Contextor is a good solution for a Citrix environment. It's the first with this tool. Other tools provide the same functionality, but not with the Citrix environment."

"It is a stable solution...It is a scalable solution."

More SAP Intelligent RPA pros

Cons

"It would be useful if some of the information protocols came built within the app instead having to create them."

"The issue is that it is not dynamic or intelligent."

"The main issue is screen scraping with Blue Prism gives us a big challenge because we need to define which technologies are web-based have been built instead of by itself discovering the technology that it is built on."

"The product could be improved by including advance features like OCR - optical character recognition - which are currently not native to the product."

"Selecting the right business processes that are stable enough to automate can be challenging."

"They should work on the solution's pricing."

"Selecting the right business processes that are stable enough to automate can be challenging."

"Edge browser extensions could be made slightly more resilient. It would be nice if they could package new libraries for end users rather than have them search for libraries."

More Blue Prism Cloud cons

"One way SAP Intelligent RPA could improve is by integrating built-in DI services for document processing."

"SAP Contextor could improve by automating some processes."

"For potential features or improvements, one aspect I would suggest enhancing is the flexibility of the extraction process."

"The support is expensive."

"I would like to see a better capacity for unstructured data, for example, PDF, or text within images."

"There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, or what is the reason like, or what is the criteria we are missing to add. So a proper error message would be helpful."

"I found that the SAP scripting of a program is easier than SAP Contextor."

"The initial setup is of medium complexity. It is neither too hard nor too simple. You need some background in SAP and an understanding of it."

More SAP Intelligent RPA cons

Pricing and Cost Advice

"The price is very competitive when you are comparing to other providers."

"The licensing of the solution is on a subscription-based model and costs around 4,999 for one bot's license. If someone wants to increase the number of bots you want from Blue Prism, then they provide a discount."

"Blue Prism Cloud’s pricing is fine for commercial usage."

"We found the pricing reasonable, and it aligned with our budgetary requirements."

"Annual licensing costs were somewhere between $5,000 - $10,000 for the development tool. For the control tower, I think fees were about $50,000 annually."

"Blue Prism Cloud's cost is very high."

"I rate the platform’s pricing a seven out of ten."

"Pricing can be negotiated in situations where there will be heavy usage."

More Blue Prism Cloud pricing and cost advice

"It all comes with a bundle right now. Having advanced features, it is competitively priced."

"The initial cost might seem higher, but over time, with continued use over five or ten years, the cost tends to decrease, making it a more economical choice."

"This is not a tool or software with a license as others are. The SaaS model is based on the usage of the tool."

"The pricing is not that expensive. It is manageable."

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Top Industries

By visitors reading reviews

Manufacturing Company

12%

Marketing Services Firm

11%

Educational Organization

Performing Arts

Manufacturing Company

14%

Computer Software Company

Financial Services Firm

Media Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	7
Large Enterprise	21

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	1
Large Enterprise	4

Questions from the Community

What do you like most about Blue Prism Cloud?

It's easy to use, the interface, the the the the queries is which we use. It's user friendly.

See all answers

What is your experience regarding pricing and costs for Blue Prism Cloud?

Concerning pricing, it's moderate now, but when it comes to the cloud, it is a bit expensive.

See all answers

What needs improvement with Blue Prism Cloud?

The area for improvement in Blue Prism Cloud is the support component. Whenever I reach out to the Blue Prism community, they consistently request knowledge sessions for everything, whether it is a...

See all answers

What needs improvement with SAP Contextor?

The tool's licensing has been kind of a challenge. If the tool can bring up a usage-based licensing model, it would be really good. Even a flat rate kind of licensing model would be good, where, fo...

See all answers

What is your primary use case for SAP Contextor?

The inputs of SAP Intelligent RPA used to come from the process mining output. Whenever we connect process mining to the SAP instances, their SAP instances give us what processes, where the bottlen...

See all answers

What advice do you have for others considering SAP Contextor?

Speaking about bot creation and management features, I rate the tool as four out of five compared to the other market leaders. UiPath is much better, but SAP is not very far behind. For SAP Intelli...

See all answers

Comparisons

UiPath Platform vs Blue Prism Cloud

Compared 13% of the time

Blue Prism vs Blue Prism Cloud

Compared 9% of the time

Automation Anywhere vs Blue Prism Cloud

Compared 8% of the time

ServiceNow Automation Engine vs Blue Prism Cloud

Compared 6% of the time

Nintex RPA vs Blue Prism Cloud

Compared 4% of the time

More Blue Prism Cloud Competitors

UiPath Platform vs SAP Intelligent RPA

Compared 21% of the time

SAP Build Process Automation vs SAP Intelligent RPA

Compared 12% of the time

Automation Anywhere vs SAP Intelligent RPA

Compared 8% of the time

Microsoft Power Automate vs SAP Intelligent RPA

Compared 7% of the time

Fortra's Automate vs SAP Intelligent RPA

Compared 4% of the time

More SAP Intelligent RPA Competitors

Product Reports

Buyer's Guide

Blue Prism Cloud

March 2026

Download Blue Prism Cloud product report

Buyer's Guide

SAP Intelligent RPA

February 2026

Download SAP Intelligent RPA product report

Also Known As

Blue Prism Thoughtonomy Virtual Workforce, Blue Prism Virtual Workforce, Thoughtonomy Virtual Workforce

SAP Contextor, Contextor

Overview

The Thoughtonomy Virtual Workforce is a highly flexible intelligent automation platform. It uses software to replicate the way people work in existing applications and systems, the processes they follow, and the decisions they make, to deliver automation without disruption.

SS&C Blue Prism

SAP Intelligent Robotic Process Automation lets you automate enterprise business processes. Design process automations within the Cloud Studio by creating end-to-end workflows. Generate packages from these automations into the Cloud Factory powered by SAP BTP to configure and execute these packages with Agents. Agents running on workstations can work as a digital assistant (attended automation) or as a digital worker (unattended automation).

SAP Intelligent RPA enables business users and technologists to become citizen developers. With powerful yet intuitive low-code and no-code capabilities, the solution supports you in driving automation by tapping into the expertise of citizen developers.

SAP

Sample Customers

Cabot Credit Management, Hovis, Utilita

BNP Paribas, Societe Generale, Kabel Deutschland, Orange, Carrefour

Buyer's Guide

Blue Prism Cloud vs. SAP Intelligent RPA

March 2026

Free Report: Blue Prism Cloud vs. SAP Intelligent RPA

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