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Blue Prism Cloud pros and cons

Vendor: SS&C Blue Prism

4.0 out of 5

45 reviews
97% willing to recommend

Pros & Cons summary

Blue Prism Cloud is renowned for its stability, maturity, and strong security, ideal for enterprises like banks seeking robust scalability. Its automation capabilities enhance efficiency by reducing repetitive tasks, backed by highly rated technical support. However, its pricing is higher than UIPath, and it faces challenges with AI, OCR capabilities, and integration, needing better version control, seamless integration, and improved customer service.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Blue Prism Cloud's stability and security are superior, making it ideal for banking and security organizations.

The tool offers excellent scalability, allowing enterprise-level expansion.

Customizability and the capability to write custom code are highly valuable features.

Blue Prism Cloud effectively automates tedious and manual business tasks, reducing labor.

The integration capacity with major cloud platforms like Microsoft Azure, Amazon AWS, and GCP is highly beneficial.

CONS

Pricing needs improvement as it is more costly compared to other tools like UiPath.

Screen scraping presents challenges, as it requires manual identification of web-based technologies.

Integration with legacy systems remains limited, impacting broader application.

AI functionality is lacking and enhancements in this area would be beneficial.

Version control between on-premise and cloud versions lacks consistency.

Blue Prism Cloud Pros review quotes

reviewer1261059

Data Analyst at a financial services firm with 1,001-5,000 employees

Jan 16, 2020

The most valuable feature of Blue Prism's Virtual Workforce is that it is quite stable.

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Executive Director at a tech services company with 1,001-5,000 employees

Jan 27, 2020

The product itself is quite mature.

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Robotic Process and Test Automation Consultant at OFGEM

Jan 29, 2020

I would say that the stability of Blue Prism is superior to any of the competing products because of the maintainability of the features and the openness of the tool.

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Blue Prism Cloud

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Learn what your peers think about Blue Prism Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.

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Mohammed Tafazal

RPA Lead Architect and Manager at a computer software company with 501-1,000 employees

Jan 30, 2020

Once it does the monitor, it collects the respective data and creates an output that is required for reconfiguration.

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SB

Application Architect at a manufacturing company with 10,001+ employees

Feb 2, 2020

The user performance is the most valuable feature.

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reviewer1278894

Senior Program Manager at a tech services company with 10,001+ employees

Feb 3, 2020

This solution comes with a lot of good features.

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reviewer1227903

Head of Solution Development at a energy/utilities company with 10,001+ employees

Feb 18, 2020

The ease of building automation and the development environment

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reviewer1286514

RPA Practice Head at a tech services company with 51-200 employees

Feb 12, 2020

Ability to see the blueprint of the design executed alongside the actual process.

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reviewer1310910

Senior Consultant - Intelligent Automations at a tech services company with 10,001+ employees

Mar 16, 2020

The reusability of the solution is excellent. It's a superior feature - far superior to any other tool on the market.

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Senior Consultant at Tobania

Apr 12, 2020

Blue Prism is able to scale up at an enterprise-level. It's what I used when I was working for a big bank in Belgium.

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Show 10 more reviews (out of 45)

Blue Prism Cloud Cons review quotes

reviewer1261059

Data Analyst at a financial services firm with 1,001-5,000 employees

Jan 16, 2020

Several things need improvement, like ease-of-use, adding tended robots, adding process recording, and updating the look and feel so it seems modern.

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Executive Director at a tech services company with 1,001-5,000 employees

Jan 27, 2020

The pricing of the solution could be improved. It's a bit expensive right now. They should work to make it more competitive.

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Robotic Process and Test Automation Consultant at OFGEM

Jan 29, 2020

Blue Prism is slightly difficult for the non-technical user.

Read full review

Blue Prism Cloud

Free Report: Blue Prism Cloud Reviews and More

Learn what your peers think about Blue Prism Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.

881,082 professionals have used our research since 2012.

Mohammed Tafazal

RPA Lead Architect and Manager at a computer software company with 501-1,000 employees

Jan 30, 2020

The main issue is screen scraping with Blue Prism gives us a big challenge because we need to define which technologies are web-based have been built instead of by itself discovering the technology that it is built on.

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SB

Application Architect at a manufacturing company with 10,001+ employees

Feb 2, 2020

The cost is a bit high. Other tools are much cheaper.

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reviewer1278894

Senior Program Manager at a tech services company with 10,001+ employees

Feb 3, 2020

Selecting the right business processes that are stable enough to automate can be challenging.

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reviewer1227903

Head of Solution Development at a energy/utilities company with 10,001+ employees

Feb 18, 2020

Lacking advance features like CIO and optical character recognition

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reviewer1286514

RPA Practice Head at a tech services company with 51-200 employees

Feb 12, 2020

There's a need to deal with unstructured input with RPA.

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reviewer1310910

Senior Consultant - Intelligent Automations at a tech services company with 10,001+ employees

Mar 16, 2020

I personally would like the solution to be supporting more languages.

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Senior Consultant at Tobania

Apr 12, 2020

They should improve the user-friendliness and they should change their business model.

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Show 10 more reviews (out of 45)

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Product Categories

Product Categories

Robotic Process Automation (RPA)

Agentic Automation

Popular Comparisons

Popular Comparisons

UiPath Platform vs Blue Prism Cloud

Microsoft Power Automate vs Blue Prism Cloud

Automation Anywhere vs Blue Prism Cloud

Fortra's Automate vs Blue Prism Cloud

Blue Prism vs Blue Prism Cloud

Pega Robotic Process Automation vs Blue Prism Cloud

VisualCron vs Blue Prism Cloud

SAP Intelligent RPA vs Blue Prism Cloud

Robocorp vs Blue Prism Cloud

Redwood Software - Finance Automation Edition vs Blue Prism Cloud

ServiceNow Automation Engine vs Blue Prism Cloud

NICE Robotic Automation vs Blue Prism Cloud

SAP Build Process Automation vs Blue Prism Cloud

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