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Blue Prism Cloud vs Tungsten TotalAgility comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Robotic Process Automation (RPA)
2nd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
668
Ranking in other categories
Business Process Management (BPM) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
Blue Prism Cloud
Ranking in Robotic Process Automation (RPA)
9th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
45
Ranking in other categories
Agentic Automation (11th)
Tungsten TotalAgility
Ranking in Robotic Process Automation (RPA)
20th
Average Rating
8.2
Reviews Sentiment
4.6
Number of Reviews
23
Ranking in other categories
Intelligent Document Processing (IDP) (5th), Business Orchestration and Automation Technologies (26th)
 

Mindshare comparison

As of November 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 4.9%, down from 8.9% compared to the previous year. The mindshare of Blue Prism Cloud is 1.9%, up from 1.5% compared to the previous year. The mindshare of Tungsten TotalAgility is 1.3%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere4.9%
Blue Prism Cloud1.9%
Tungsten TotalAgility1.3%
Other91.9%
Robotic Process Automation (RPA)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
AyanBanerjee - PeerSpot reviewer
Cloud & AI Architect at a tech vendor with 10,001+ employees
Automation and AI integration enhance performance and user experience
The improvements or enhancements I would like to see in Blue Prism Cloud revolve around further developing server-client architecture, focusing on centralized control for remote agents. I believe more capabilities in that area could be beneficial. At the moment, I don't recall any specific features or functionalities missing from Blue Prism Cloud that come to mind. In terms of complexity, I find that Blue Prism Cloud is somewhat straightforward to use. Flexibility-wise, it engages well with Microsoft-based technologies. However, there are challenges with OCR capabilities that remain an issue. While there are readily available features that work well, the effectiveness does depend significantly on the type of use case I am implementing.
Ross Macadam - PeerSpot reviewer
Director at iicon ltd
Has faced challenges adapting to evolving capture methods and competitive integrations
It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that particular product in the last probably six to nine months. The speed of product development means that my experience with it is likely out of date in terms of the product suite capabilities. The difficulty with customers nowadays is that they are subject to the winds of change in terms of the adoption of cloud technologies and the offerings those cloud technologies bring. Microsoft, for instance, is rapidly filling in the spaces between various product areas that other vendors typically owned. That makes it difficult for customers to settle on their functional requirements because the offers are competing in the same space. I look for more integration with mainstream subscription based platforms, more security integration, and possibly some more lifecycle management features. However, the difficulty with that is the competition with existing options that people have in their subscription library.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool feature I found the most valuable is Metabot, as we can include the DLLs that are proprietary written code in .NET or other technologies."
"The feature I appreciate the most about Automation Anywhere is the interface."
"Automation Anywhere has provided the capability to automate repetitive tasks for the organization, which in turn has lead to a lot of cost-savings."
"Automating back-office processes and automation workflows has positively impacted my organization, as before automating, the human effort has been significantly reduced, and we can cut off three to four hours of their work per day and reduce it by using this bot, reducing the daily task from four hours to 30 minutes and saving three and a half hours per day or 70 hours over 20 working days."
"We are using it to backfill a lot of our resources who are retiring, so we are hiring less people as we go."
"With Automation Anywhere, they receive their financial statements while still on the call."
"AA has indirectly helped in re-engineering processes, which has made them more robust and efficient, and this has helped the business immensely."
"The initial deployment is not difficult at all for someone doing it for the first time."
"Blue Prism is able to scale up at an enterprise-level. It's what I used when I was working for a big bank in Belgium."
"The platform is user-friendly and easy to learn in a low-code environment."
"One of the most valuable features is automating manual and repetitive business processes, streamlining operations and reducing manual labour."
"What I like best about Blue Prism Cloud is that it's secure, robust, and has 24 x 7 support available. I also find the solution quick and intelligent. Even a non-coder can easily use it."
"With Blue Prism, I like the feature that you build, I don't know the exact name now, but blocks or standards can be reduced later. You configure, for example, the CRM system, and you create a standardized manner of inputting data into the CRM system that you can reuse later. I'm not sure what that's called, but I enjoy it whether it's a feature or not."
"Blue Prism offers the whole package for LPR developers; it's a useful tool to automate anything, and as an LPR developer, I think the most important feature is that it lets you get anything into blocks of code that you can use anywhere."
"The reusability of the solution is excellent. It's a superior feature - far superior to any other tool on the market."
"The most valuable feature is the customizability."
"This is a great product, a BPM tool with capture facilities."
"Great with recognition providing a high level of confidence."
"Kofax TotalAgility is stable."
"Kofax is very easy to use, UI-friendly and allows easy data extraction."
"However, this solution is stable, and I have not seen any issues so far."
"However, if you want different capabilities and other things, then definitely, Kofax is the very best tool."
"Being able to extract data from documents is great, and the capability of this tool is great as it can replace legacy applications and make everything very easy."
"Since it provides both Capture and BPM on a single platform, it stands on its own in the business process improvement space."
 

Cons

"I would like more integration into the entire Microsoft Suite of products, not just Excel."
"Sometimes I get challenges with the customer support team; when I contact them, they are sometimes busy, and I get delays in replies."
"The object cloning that exists cannot capture 80 percent of the objects that we need it to capture."
"MetaBots and Control Room may have some room for improvement."
"For the short term, in this pandemic era, they should have a feature to write and save directly into Word documents, Office 365, or Google Docs."
"I would like more with OCR and data capture."
"The Automation Anywhere Control room component features can be improved, as of now it contains too many roles and rules which makes it confusing to use it."
"I would like more integration with Microsoft Excel. More screenshots that can be integrated with Excel would help our customers too."
"I do not like the web-based support model they have."
"The cost is a bit high. Other tools are much cheaper."
"The pricing of the solution could be improved. It's a bit expensive right now. They should work to make it more competitive."
"Personally, I would recommend using something else for automation projects, but I'm not in a position to make that choice in my company."
"Decipher, one of their solutions, is a waste of time."
"This solution comes at a medium to high price point. They need to work on their pricing to enable smaller enterprises to get the benefit of using the product."
"Blue Prism Cloud's pricing needs to be improved because it is a little bit more costly than other automation tools like UIPath."
"There are a few smart services that are not available in Blue Prism. For example, Excel sheets that are converted into a CS sheet have limitations with the number of columns when imported. This could be improved."
"They provide sufficient but not excellent technical support. Perhaps there is a point where they could use some improvement."
"Kofax TotalAgility is quite vast and complex as a product. We came from Kofax Capture and Kofax Transformation, then we started learning Kofax TotalAgility, so there are a lot of things that were quite straightforward in the Kofax Capture and Kofax Transformation cross-motion modules, but to do those in Kofax TotalAgility was a bit more complex or quite long-winded and could be improved. In the next release of Kofax TotalAgility, it would be good to have a straightforward low-code or no-code process because there were instances we struggled with having to put logic into a script or a .NET script, then calling that script, instead of the process being low-code, no-code."
"The product's console version is old. It should also improve its forum."
"The tool is not up to the mark at all for what we needed it for."
"Kofax needs to improve the low-code or citizen developers rather than focusing on other cloud solutions for data extraction."
"The Transformation Designer of KTA can be made better."
"Table line item extraction is not possible through Quick Capture."
"Kofax TotalAgility could improve the OTR engine. The page OTR engine is not accurate in predicting the data properly. If you provide many features which are good for business process management without an accurate OTR engine people will not want it."
 

Pricing and Cost Advice

"The solution itself is free unless we want to add the support option but we have to pay for the bots we use."
"The pricing for Automation Anywhere is reasonable."
"We have seen the tangible benefits of taking monotonous work off people's plates, creating capacity, and cost reductions."
"Its cost is good."
"We are not receiving the right information about their features, e.g. Automation Anywhere University, or anything that they are selling. They need to improve their documentation."
"We have saved time and money using this solution."
"It is subscription-based. They have different schemes. The price depends on how you negotiate with the local partner or local representative in your country."
"One of the things that will be good for the community will be to get the free version to download, which came out just a month ago called Community Edition. So, you can actually download it and try it for yourself."
"The pricing is fine."
"I rate the platform’s pricing a seven out of ten."
"I would rate the pricing a five out of ten, with one being cheap and ten being expensive."
"Blue Prism Cloud’s pricing is fine for commercial usage."
"Blue Prism comes at a higher price point compared to other solutions on the market."
"When compared with UiPath, I believe it will be difficult for Blue Prism to maintain its market share."
"The pricing for Blue Prism Cloud is two out of ten because it's higher than every other technology. My company is on a three-year Blue Prism Cloud license."
"Pricing can be negotiated in situations where there will be heavy usage."
"The licensing cost for Kofax TotalAgility is very expensive, though I'm unable to give you the range, the sales representatives of my company say that the product is quite expensive."
"It is slightly more expensive than other tools."
"It has a perpetual license. You pay once in a lifetime for the volume of scans you will do and the number of users you will have. You can have participants or regular users, and you can have developers and administrators. So, once you purchase it, it is for a lifetime, and then every year, you have to pay for the maintenance. There is an annual maintenance cost, which is about 18% of the licensing cost."
"The price of this solution is less than some of the competition."
"Kofax TotalAgility is very expensive."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Comms Service Provider
12%
Financial Services Firm
11%
Manufacturing Company
11%
Construction Company
13%
Marketing Services Firm
8%
Manufacturing Company
8%
Outsourcing Company
8%
Outsourcing Company
14%
Financial Services Firm
12%
Manufacturing Company
8%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business162
Midsize Enterprise86
Large Enterprise565
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise7
Large Enterprise22
By reviewers
Company SizeCount
Small Business8
Large Enterprise13
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for Blue Prism Cloud?
Concerning pricing, it's moderate now, but when it comes to the cloud, it is a bit expensive.
What needs improvement with Blue Prism Cloud?
The area for improvement in Blue Prism Cloud is the support component. Whenever I reach out to the Blue Prism communi...
What is your primary use case for Blue Prism Cloud?
My use case for Blue Prism Cloud is for automation.
What needs improvement with Kofax TotalAgility?
It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that parti...
What is your primary use case for Kofax TotalAgility?
I usually recommend Tungsten TotalAgility to any company with a business process that involves large scale capture of...
What advice do you have for others considering Kofax TotalAgility?
I'm familiar with Tungsten TotalAgility and I will share my experience with the solution. My review rating for this s...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
Blue Prism Thoughtonomy Virtual Workforce, Blue Prism Virtual Workforce, Thoughtonomy Virtual Workforce
Kofax TotalAgility, TotalAgility, Singularity IDP, Capture Enabled BPM
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Cabot Credit Management, Hovis, Utilita
AETNA, American Express, BNP Paribas, Citi, CommerzBank, Dexia, GoldmanSachs, HSBC, ING, JP Morgan, Raymond James
Find out what your peers are saying about Blue Prism Cloud vs. Tungsten TotalAgility and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.