Blue Prism Cloud vs Tungsten TotalAgility comparison

SS&C Blue Prism and Tungsten Automation are both solutions in the Robotic Process Automation (RPA) category. SS&C Blue Prism is ranked #10 with an average rating of 7.7, while Tungsten Automation is ranked #22 with an average rating of 7.0. SS&C Blue Prism holds a 1.8% mindshare in RPA, compared to Tungsten Automation’s 1.2% mindshare. Additionally, 97% of SS&C Blue Prism users are willing to recommend the solution, compared to 90% of Tungsten Automation users who would recommend it.

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Executive Summary

We performed a comparison between Blue Prism Cloud and Tungsten TotalAgility based on real PeerSpot user reviews.

Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Blue Prism Cloud vs. Tungsten TotalAgility Report (Updated: June 2026).

Buyer's Guide

Blue Prism Cloud vs. Tungsten TotalAgility

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Mindshare comparison

As of August 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 5.4%, down from 9.4% compared to the previous year. The mindshare of Blue Prism Cloud is 1.8%, up from 1.4% compared to the previous year. The mindshare of Tungsten TotalAgility is 1.2%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Mindshare Distribution
Product	Mindshare (%)
Automation Anywhere	5.4%
Blue Prism Cloud	1.8%
Tungsten TotalAgility	1.2%
Other	91.6%

Robotic Process Automation (RPA)

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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AyanBanerjee

Cloud & AI Architect at a tech vendor with 10,001+ employees

Automation and AI integration enhance performance and user experience

The improvements or enhancements I would like to see in Blue Prism Cloud revolve around further developing server-client architecture, focusing on centralized control for remote agents. I believe more capabilities in that area could be beneficial. At the moment, I don't recall any specific features or functionalities missing from Blue Prism Cloud that come to mind. In terms of complexity, I find that Blue Prism Cloud is somewhat straightforward to use. Flexibility-wise, it engages well with Microsoft-based technologies. However, there are challenges with OCR capabilities that remain an issue. While there are readily available features that work well, the effectiveness does depend significantly on the type of use case I am implementing.

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Ross Macadam

Director at iicon ltd

Has faced challenges adapting to evolving capture methods and competitive integrations

It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that particular product in the last probably six to nine months. The speed of product development means that my experience with it is likely out of date in terms of the product suite capabilities. The difficulty with customers nowadays is that they are subject to the winds of change in terms of the adoption of cloud technologies and the offerings those cloud technologies bring. Microsoft, for instance, is rapidly filling in the spaces between various product areas that other vendors typically owned. That makes it difficult for customers to settle on their functional requirements because the offers are competing in the same space. I look for more integration with mainstream subscription based platforms, more security integration, and possibly some more lifecycle management features. However, the difficulty with that is the competition with existing options that people have in their subscription library.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"What I like about Automation Anywhere is the object cloning and the way you can move the mouse and either go to a particular point or go to an element. That's very easy and intuitive in Automation Anywhere... If I need to mimic a human behavior, I will use Automation Anywhere."

"Automation Anywhere improved our organization since it saved us a lot monetary value."

"It helps with the speed on improving processes and the results of those processes."

"I consider the verification station very useful because it allows you to quickly check if the data extracted are correct or if you need to change the process."

"We've delivered tremendous value in a really short amount of time and gotten a lot of support from our organization."

"The drag-and-drop feature is valuable."

"There is one user registration process in one application where there is no API which has been published by that framework. This is a very proprietary in one application by a third-party. So, there was a help desk, and whenever a call went to the help desk, they had a front-end where they created these user registrations. Now, this is completely automated for all employees who are onboarded. We receive the data, it is put it into Excel, and from Excel, it will update it into the particular tool where the registration happens."

"From an organizational perspective, it has improved how we work and determine, "Is there a better way to do things?" and, "How can we challenge the status quo?" This builds a continuous improvement mindset throughout our organization."

More Automation Anywhere pros

"The most valuable feature is the customizability."

"It is secure and supports unattended mode of operations."

"With Blue Prism, I like the feature that you build, I don't know the exact name now, but blocks or standards can be reduced later. You configure, for example, the CRM system, and you create a standardized manner of inputting data into the CRM system that you can reuse later. I'm not sure what that's called, but I enjoy it whether it's a feature or not."

"Blue Prism Cloud is an easy to access and user-friendly solution."

"If you have really complex process, this is a very good solution and the price is fair."

"Decipher has been a valuable feature that many of our clients use to extract information from documents."

"Once it does the monitor, it collects the respective data and creates an output that is required for reconfiguration."

"Blue Prism Cloud is a stable solution."

More Blue Prism Cloud pros

"However, this solution is stable, and I have not seen any issues so far."

"Its integration capabilities are valuable. It has low code/no code features. You have to do minimal coding."

"Essentially, Kofax TotalAgility as a whole is quite nice. As of now, we've only been able to use and explore its document classification and extraction capabilities. We haven't explored and used the case management capability yet, but the scan and capture capabilities we've been using heavily and those are quite good. Our solutions are mainly around those areas of Kofax TotalAgility. We haven't explored the product a lot, but the capabilities we've explored are good."

"It is a stable solution; I have worked with many big companies where they scan millions of pages every year and hundreds of users are using it every day, and it is a stable application; it is reliable, there are no bugs or glitches, and it doesn’t crash or freeze."

"Kofax is very easy to use, UI-friendly and allows easy data extraction."

"Great with recognition providing a high level of confidence."

"Kofax TotalAgility helped us greatly in reducing manual work because comparing document content was done manually in the past, and now the comparison is completely done by the solution, and it's been a great help to our organization."

"It is a very user-friendly tool in the market with a complete package of BPM, case management, and capture capabilities."

More Tungsten TotalAgility pros

Cons

"They should consider being more multi-platform."

"I'd like to see the OCR feature be perfected. Today we get an accuracy ratio from OCR of around 40 percent to 50 percent only."

"Another feature that would be cool to see in Automation Anywhere is more use of artificial intelligence."

"20 percent of the bots need to supervised because sometimes errors occur during the run. Most of the errors that I have encountered have been because the object cloning did not capture the buttons properly."

"Operationally, there's room for improvement, especially in the area of high-availability and deployment."

"In terms of improvements for Automation Anywhere, I would prefer to see more options in packages and pricing, including a breakdown of different features and products, which would allow us to select certain products while potentially skipping others as needed."

"Their technical support is good, but it could be better."

"Integration with secondary environments needs to be improved or enabled."

More Automation Anywhere cons

"I wouldn't call Blue Prism user-friendly. It's one of its downfalls."

"Blue Prism Cloud needs to improve support, though documentation is available online. It is not detailed, which does not help."

"I would like to see a web-based control room, rather than the one that is in-built with the desktop version."

"I wouldn't call Blue Prism user-friendly. It's one of its downfalls. They would benefit from having drag and drop functionality, for example. It would make them a strong competitor in the space. There needs to be less reliance on coding for customization, similar to Microsoft's Power Automate."

"The issue is that it is not dynamic or intelligent."

"The product could be improved by including advance features like OCR - optical character recognition - which are currently not native to the product."

"The cost is a bit high. Other tools are much cheaper."

"The version control could be improved and made consistent. There is a discrepancy between the versions on premise and the cloud versions."

More Blue Prism Cloud cons

"Kofax TotalAgility is quite vast and complex as a product. We came from Kofax Capture and Kofax Transformation, then we started learning Kofax TotalAgility, so there are a lot of things that were quite straightforward in the Kofax Capture and Kofax Transformation cross-motion modules, but to do those in Kofax TotalAgility was a bit more complex or quite long-winded and could be improved. In the next release of Kofax TotalAgility, it would be good to have a straightforward low-code or no-code process because there were instances we struggled with having to put logic into a script or a .NET script, then calling that script, instead of the process being low-code, no-code."

"Sometimes there isn't enough accuracy when it comes to extracts."

"It would be nice if the tool has more connectors to different systems. It is an expensive solution."

"They never stressed the lifecycle document management aspects of regulated processes effectively, which I think possibly represents a weakness."

"It’s not truly low code yet, as every two or three projects, you will have a situation where you have to go behind the essential things. You will definitely still need to customize."

"The initial setup is a bit complex - more than other OCR tools available in the market."

"TotalAgility needs to improve communication with ECMs or other file storage systems because TotalAgility does not have file storage. A good improvement would be to create file storage or integrate with other file storage tools that are currently available."

"Kofax needs to improve the low-code or citizen developers rather than focusing on other cloud solutions for data extraction."

More Tungsten TotalAgility cons

Pricing and Cost Advice

"The control room access gives the ability to create different roles, which helps when purchasing additional licensing."

"Our annual licensing costs are about $500,000."

"I've seen the price vary by whether the client is going to scale and adopt a tool."

"Automation Anywhere pricing and licensing are competitive compared to the other automation vendors."

"In the Indian market, I feel that for mid-size companies, such as ourselves, that having multiple bots costs a lot. If Automation Anywhere wants to expand in the Indian market, they will need to look at their pricing."

"They recently launched a Community Edition, which is okay, but they should have done this a long time ago."

"In terms of pricing, it's not at all cheap, and that's a concern. The licensing cost is very high. While I don't know the exact prices of other tools, Microsoft offers the lowest pricing for its RPA platform compared to UiPath and Automation Anywhere."

"The cost can be reduced a little for users."

More Automation Anywhere pricing and cost advice

"The default configuration does not include large-scale log injection, but if you require, such integration, it may incur additional costs per gigabyte. I don't have the exact pricing information for log injection, but it is possible that it varies depending on the volume of data. While there may be a basic service included, additional features might come at an extra cost. When working with cloud environments like VMs, calculating costs involves considering factors such as usage duration, network traffic, inbound and outbound data transfer, as well as network access control. The pricing structure for cloud coverage solutions follows a similar pattern, although specific pricing details would need to be obtained separately."

"Pricing can be negotiated in situations where there will be heavy usage."

"There are many RPA solutions available from different vendors and the pricing for Blue Prism is competitive."

"This solution comes at a medium to high price point. They need to work on their pricing to enable smaller enterprises to get the benefit of using the product."

"It is highly-priced."

"I am not sure how we are set up today, but I recall we had an annual License."

"I rate the platform’s pricing a seven out of ten."

"Though I don't have many details, I think Blue Prism Cloud is an expensive product compared to the other tools in the market since you need to pay for resources like machines."

More Blue Prism Cloud pricing and cost advice

"It has a perpetual license. You pay once in a lifetime for the volume of scans you will do and the number of users you will have. You can have participants or regular users, and you can have developers and administrators. So, once you purchase it, it is for a lifetime, and then every year, you have to pay for the maintenance. There is an annual maintenance cost, which is about 18% of the licensing cost."

"The price of this solution is less than some of the competition."

"The licensing cost for Kofax TotalAgility is very expensive, though I'm unable to give you the range, the sales representatives of my company say that the product is quite expensive."

"It is slightly more expensive than other tools."

"Kofax TotalAgility is very expensive."

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Construction Company

11%

Manufacturing Company

11%

Outsourcing Company

10%

Construction Company

14%

Manufacturing Company

Marketing Services Firm

Financial Services Firm

14%

Outsourcing Company

10%

Manufacturing Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	157
Midsize Enterprise	81
Large Enterprise	558

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	7
Large Enterprise	22

By reviewers
Company Size	Count
Small Business	8
Large Enterprise	13

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

See all answers

What is your experience regarding pricing and costs for Blue Prism Cloud?

Concerning pricing, it's moderate now, but when it comes to the cloud, it is a bit expensive.

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What needs improvement with Blue Prism Cloud?

The area for improvement in Blue Prism Cloud is the support component. Whenever I reach out to the Blue Prism communi...

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What is your primary use case for Blue Prism Cloud?

My use case for Blue Prism Cloud is for automation.

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What needs improvement with Kofax TotalAgility?

It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that parti...

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What is your primary use case for Kofax TotalAgility?

I usually recommend Tungsten TotalAgility to any company with a business process that involves large scale capture of...

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What advice do you have for others considering Kofax TotalAgility?

I'm familiar with Tungsten TotalAgility and I will share my experience with the solution. My review rating for this s...

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Comparisons

UiPath Platform vs Automation Anywhere

Compared 12% of the time

Microsoft Power Automate vs Automation Anywhere

Compared 9% of the time

Blue Prism vs Automation Anywhere

Compared 6% of the time

AutomationEdge vs Automation Anywhere

Compared 2% of the time

WorkFusion vs Automation Anywhere

Compared 2% of the time

More Automation Anywhere Competitors

UiPath Platform vs Blue Prism Cloud

Compared 15% of the time

Blue Prism vs Blue Prism Cloud

Compared 6% of the time

Nintex RPA vs Blue Prism Cloud

Compared 5% of the time

Fortra's Automate vs Blue Prism Cloud

Compared 5% of the time

NICE Robotic Automation vs Blue Prism Cloud

Compared 5% of the time

More Blue Prism Cloud Competitors

ABBYY Vantage vs Tungsten TotalAgility

Compared 7% of the time

UiPath Platform vs Tungsten TotalAgility

Compared 7% of the time

Bizagi vs Tungsten TotalAgility

Compared 6% of the time

OpenText Capture vs Tungsten TotalAgility

Compared 5% of the time

More Tungsten TotalAgility Competitors

Product Reports

Buyer's Guide

Automation Anywhere

August 2026

Download Automation Anywhere product report

Buyer's Guide

Blue Prism Cloud

August 2026

Download Blue Prism Cloud product report

Buyer's Guide

Tungsten TotalAgility

July 2026

Download Tungsten TotalAgility product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

Blue Prism Thoughtonomy Virtual Workforce, Blue Prism Virtual Workforce, Thoughtonomy Virtual Workforce

Kofax TotalAgility, TotalAgility, Singularity IDP, Capture Enabled BPM

Interactive Demo

Automation Anywhere

Demo not available

SS&C Blue Prism

Demo not available

Tungsten Automation

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

Blue Prism Cloud offers robust automation capabilities for backend office operations with a user-friendly, no-code interface, enhancing security and cloud integration for organizational efficiency.

Blue Prism Cloud, a comprehensive automation platform, provides efficient process automation, leveraging features like Object Studio and flow design for ease of use and reusability. Non-programmers benefit from its intuitive interface, allowing for quick project turnaround with low-code development. Key features include seamless integration with cloud technologies and advanced AI functionalities, strengthening the automation of tasks. It's designed to enhance control and efficiency by enabling unattended automation, supported by solid security measures such as CyberArk. The platform's dashboard and analytics tools assist businesses in monitoring and management, making it a reliable choice for enhancing operations.

What are Blue Prism Cloud's features?

Process Automation: Automates backend processes with ease.
Object Studio: Facilitates flow design for streamlined automation.
No-Code Interface: Accessible to non-programmers for rapid deployment.
Security: Integrates with CyberArk for robust protection.
Advanced AI: Enhances automation with intelligent features.
Analytics: Offers tools for effective monitoring and management.

What benefits should users consider?

Speed in Execution: Reduces project turnaround time.
Customizability: Adapts to specific business needs.
Integration: Seamless with cloud platforms and applications.
Reliability: Ensures consistent operational performance.
User Engagement: Intuitive tools enhance user interaction.
Support Responsiveness: Access to timely and effective support.

In industries like finance, healthcare, and telecommunications, Blue Prism Cloud transforms operations by automating tasks such as test evaluation, process automation, and data integration across applications. Organizations automate accounting, CRM, and reporting functions while leveraging AI for document processing. The platform supports unattended automation, enabling businesses to craft tailored infrastructures to fulfill precise client needs.

SS&C Blue Prism

Tungsten TotalAgility is known for its effective integration capabilities, offering diverse deployment options, automation, and a user-friendly interface. It assists in business process management across industries, providing robust security and cloud features.

Tungsten TotalAgility focuses on streamlining workflows through automation, low-code environments, and machine learning for data extraction. Its adaptability allows for transformation without extensive customization. Though effective in many areas, there's a need for improved OCR accuracy, especially with handwritten documents and Arabic text. Users seek enhancements in low-code development, better integration, and pricing adjustments. There are also calls for improved support, learning tools, and file storage integration. Despite these areas for improvement, its integration with services like IBM Content Manager and SharePoint broadens its business applications, particularly in automation of accounts payable and invoice processing workflows.

What are Tungsten TotalAgility's key features?

Automation: Simplifies workflows and processes across departments.
Integration: Connects seamlessly with other systems like IBM Content Manager.
Low-Code Environment: Enables rapid deployment and scalability.
OCR Capabilities: Manages invoice and document processing efficiently.
Machine Learning: Enhances data extraction accuracy for structured and unstructured data.
Security: Offers robust cloud and security features for data protection.

What benefits and ROI can users expect?

Cost Efficiency: Reduces expenses through automation of repetitive tasks.
Enhanced Productivity: Streamlines operations, allowing focus on core activities.
Scalability: Supports business growth with flexible deployment options.
Data Accuracy: Improves information quality with advanced machine learning.
Integration Advantage: Expands capabilities by connecting with existing systems.

Tungsten TotalAgility is used in industries like finance and insurance, where it automates payment processing and document management. It's employed for capturing data through PDFs and emails, proving valuable for businesses that require efficient data handling and processing in their workflows.

Tungsten Automation

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Cabot Credit Management, Hovis, Utilita

AETNA, American Express, BNP Paribas, Citi, CommerzBank, Dexia, GoldmanSachs, HSBC, ING, JP Morgan, Raymond James

Buyer's Guide

Blue Prism Cloud vs. Tungsten TotalAgility

June 2026

Free Report: Blue Prism Cloud vs. Tungsten TotalAgility

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