Bizagi vs Tungsten TotalAgility comparison

Bizagi and Tungsten Automation are both solutions in the Business Orchestration and Automation Technologies category. Bizagi is ranked #6 with an average rating of 8.6, while Tungsten Automation is ranked #18 with an average rating of 7.0. Bizagi holds a 5.1% mindshare in BOAT, compared to Tungsten Automation’s 1.6% mindshare. Additionally, 92% of Bizagi users are willing to recommend the solution, compared to 90% of Tungsten Automation users who would recommend it.

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Executive Summary

We performed a comparison between Bizagi and Tungsten TotalAgility based on real PeerSpot user reviews.

Find out in this report how the two Business Orchestration and Automation Technologies solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Bizagi vs. Tungsten TotalAgility Report (Updated: April 2026).

Buyer's Guide

Bizagi vs. Tungsten TotalAgility

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Mindshare comparison

As of June 2026, in the Business Orchestration and Automation Technologies category, the mindshare of Automation Anywhere is 6.6%, down from 7.8% compared to the previous year. The mindshare of Bizagi is 5.1%, down from 5.4% compared to the previous year. The mindshare of Tungsten TotalAgility is 1.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Orchestration and Automation Technologies Mindshare Distribution
Product	Mindshare (%)
Automation Anywhere	6.6%
Bizagi	5.1%
Tungsten TotalAgility	1.6%
Other	86.7%

Business Orchestration and Automation Technologies

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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Micah Rachuonyo

Principal Standardization Officer at KEBS

Has helped me create clean and structured process maps with a simple setup experience

I have not explored ways Bizagi can be improved beyond creating maps. If I explore automation and integration with other processes, then I may be able to identify potential areas for improvement. I would appreciate additional features for the free version. Currently, the elements in a process map are limited to activities, decisions, flows, and start/end points. The decision map could be improved to allow more than three options at a decision point.

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Ross Macadam

Director at iicon ltd

Has faced challenges adapting to evolving capture methods and competitive integrations

It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that particular product in the last probably six to nine months. The speed of product development means that my experience with it is likely out of date in terms of the product suite capabilities. The difficulty with customers nowadays is that they are subject to the winds of change in terms of the adoption of cloud technologies and the offerings those cloud technologies bring. Microsoft, for instance, is rapidly filling in the spaces between various product areas that other vendors typically owned. That makes it difficult for customers to settle on their functional requirements because the offers are competing in the same space. I look for more integration with mainstream subscription based platforms, more security integration, and possibly some more lifecycle management features. However, the difficulty with that is the competition with existing options that people have in their subscription library.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The UI is very user-friendly, even for someone who doesn't have much coding knowledge."

"The most valuable feature is the power of AI Technologies involved in Automation Anywhere's IQBot - such as Natural Language Processing, Computer Vision, Fuzzy Logic, and Machine Learning."

"With RPA, specifically with Automation Anywhere, it has really helped us engage with those clients and achieve the results that they want."

"Document automation has notably reduced manual effort."

"We have some bots which are saving a week or month of multiple employees' times."

"Scalability is one of the best things about most of the RPA bots. Once you create one, scalability is just about multiplying them."

"Toward this life cycle, we have a very structured approach of governing, monitoring, and tracking, that's the approach we have taken. Insights we gain from this governance, we apply towards automation strategy and implementations. We've done this for many clients across the globe. We are happy to share those experiences with some of you as well."

"Automation Anywhere has transformed the financial, healthcare, and automobile sectors to a great extent by automating backend office work."

More Automation Anywhere pros

"It can be useful as a tool to improve your communications and the control of your processes. For example, when you have to explain a process to seven or eight stakeholders who think differently as well as have different experiences in different functional departments, it is not easy. Sometimes you are using a lot of technical terms, and other times, you are dealing with management terminology. The visual representation helps you create a better alignment and understanding for different roles and stakeholders of your workforce."

"The solution is very stable; we haven't found any bugs or glitches and it doesn't crash, making it quite reliable."

"With the appropriate governance framework, properly trained business analysts can be empowered to design and build business solutions themselves."

"We previously used Microsoft Vizio; the switch was an obvious choice for us because in Vizio you can't simulate and you have to train the staff to understand whereas Bizagi is easier, easier to navigate and to use, and requires minimal resources."

"One of the features I like is that when drawing any task, when putting a task on the process model canvas, I can simply click on it and see the other task icons for that task. It's just one quick, simple, straightforward connectivity from task to task."

"Bizagi is a very useful tool because it does not require you to program, and the user logic is very easy to understand, even for people who are not engineers nor developers."

"Bizagi has the capability to import-export with various modelling notations."

"Process management is easy with Bizagi; validating processes and assigning resources is straightforward."

More Bizagi pros

"It is user-friendly and has good documentation. It's good for developing communication and has a lot of the APIs needed for this purpose. There aren't a lot of software options available from this time period; this is the only one from 2013 that has this concept of microservices."

"Kofax TotalAgility is stable."

"This is a great product, a BPM tool with capture facilities."

"The AI-powered features are incredibly important for operational efficiency; they are a game changer in terms of the accuracy of OCR and ICR."

"One feature I like is that it makes the matrix easy for an unstructured document."

"Most customers benefit from multichannel capture, business processes, along with image processing capabilities, and centralized administration and reporting."

"Kofax TotalAgility helped us greatly in reducing manual work because comparing document content was done manually in the past, and now the comparison is completely done by the solution, and it's been a great help to our organization."

"I think Kofax is a good product, and I would definitely recommend it to anyone looking for document extraction or classification, or data extraction from structured and unstructured documents."

More Tungsten TotalAgility pros

Cons

"When I change the name of a variable in the Variable Manager, I would really like it to change in the code."

"If I build a bot today and don't use it, however, in several months, someone tries to use it, there's a 30-40% change the bot will fail in one or two areas."

"We would like to be able to directly implement automation for Word documents and XML."

"The initial setup was complex because we had to make sure all the security aspects were approved by our leadership."

"I would like to see more stability around scheduling a bot to run headless."

"On the cognitive side, some of their competitors, when we were originally shopping, were a little more advanced in that space. Making use of probabilistic outcomes and presenting them to a business user is a feature that, at the time of our evaluation, did not feel like a strong, mature solution for Automation Anywhere. Nevertheless, they won our business. That is one feature where I feel they are trying to make investments to address those gaps."

"Understanding what we wanted to do the tool after setup, that was complex."

"I would like it to have AI and ML capabilities."

More Automation Anywhere cons

"I think if they could go back to the modeling option or the simulation, that would be good. They also used to have a publish option but they closed that and it's now only available with the pay option."

"I would appreciate additional features for the free version. Currently, the elements in a process map are limited to activities, decisions, flows, and start/end points."

"Also, the tool sometimes feels not so mature when we find random deploy errors from testing to production environment."

"Sending emails for a role, import from AD and the creation of areas per profiles are features that need improvement."

"This solution will work for certain purposes. I don't believe that it is capable of supporting an enterprise-level organization."

"I would like to see more in terms of analytics and better reporting."

"It should provide the ability to create a simple application. It can be used for database modeling diagrams and forms, but it should also support CRUD, that is, create, read, update and delete."

"In business process mapping, you have pools and dark pools. I don't see that Bizagi differentiates between a regular pool and a dark pool."

More Bizagi cons

"The one thing I would like to see more of right now: is a simplified form creation. That would be the most significant improvement I would like to see in their product."

"The pricing for Kofax TotalAgility could be more attractive, particularly the cloud version of the solution which was offered to my company. This is its area for improvement."

"Room for improvement would be better OCR functionality in terms of Arabic OCR. There should be better accuracy."

"Kofax TotalAgility could improve the OTR engine. The page OTR engine is not accurate in predicting the data properly. If you provide many features which are good for business process management without an accurate OTR engine people will not want it."

"They never stressed the lifecycle document management aspects of regulated processes effectively, which I think possibly represents a weakness."

"There needs to be more accessible certification and better pricing for Kofax TotalAgility."

"Customer service was very poor."

"The initial setup is a bit complex - more than other OCR tools available in the market."

More Tungsten TotalAgility cons

Pricing and Cost Advice

"It's fine. However, I'm concerned with the credits in terms of the pricing for the AI models. It is understandable that the new ones are more expensive, but the base models, after doing the pricing conversion, cost about four to ten times as much as paying directly."

"Automation Anywhere is reasonably priced because it can sustain us for a long period."

"We would like to use Citrix going forward. We use Bot Runners to scale up, and it gets to be expensive. Using Citrix, it can mitigate costs."

"There is a free trial so that they can get an overview, and there are different licenses that are very affordable and can suit every business model."

"The control room access gives the ability to create different roles, which helps when purchasing additional licensing."

"I believe it is $10,000 for Bot Creator."

"On a scale of one to ten with ten being the most expensive, I rate the price of Automation Anywhere an eight out of ten."

"It is one of the most affordable RPA solutions, and as for licensing, they offer a community edition that greatly helps anyone who aspires to learn about the product before buying the enterprise solution."

More Automation Anywhere pricing and cost advice

"It is on par with other BPM tools, but not as expensive as Pega nor Appian."

"It is only necessary to pay for licenses when ready to deploy applications to production."

"When we were working with the on-premises solution, the licenses were a little bit expensive because we had to buy one by one a package of a hundred licenses, whereas now, we are working with the cloud solution, and it has a different cost. It's a different business model because we pay the license for the developers, but the cost is by the environment, and we have unlimited licenses. The business model is different now, but the benefit ratio is good."

"The paid version costs us about $20,000 for 100 users annually."

"The modeling part of the software is free. Most of the time, it is used for this purpose."

"Bizagi is totally free for modeling."

"Some solutions are completely free. One would be the business process diagramming tool, the server beneath it, and the automation tool. You don't need to pay to map the business process, but you would need to when you want to execute any of the commands. So, basically, they lure you in with a free ride, and when you want to scale the solution, you'll have to pay for it."

"I used to be very pleased with the pricing. Now, it's a bit more complicated. I don't remember exactly, however, it might be $10 a month per user."

More Bizagi pricing and cost advice

"The price of this solution is less than some of the competition."

"It is slightly more expensive than other tools."

"The licensing cost for Kofax TotalAgility is very expensive, though I'm unable to give you the range, the sales representatives of my company say that the product is quite expensive."

"It has a perpetual license. You pay once in a lifetime for the volume of scans you will do and the number of users you will have. You can have participants or regular users, and you can have developers and administrators. So, once you purchase it, it is for a lifetime, and then every year, you have to pay for the maintenance. There is an annual maintenance cost, which is about 18% of the licensing cost."

"Kofax TotalAgility is very expensive."

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Manufacturing Company

12%

Construction Company

11%

Computer Software Company

Financial Services Firm

11%

Manufacturing Company

11%

Government

Computer Software Company

Financial Services Firm

16%

Manufacturing Company

Insurance Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	154
Midsize Enterprise	82
Large Enterprise	536

By reviewers
Company Size	Count
Small Business	43
Midsize Enterprise	16
Large Enterprise	36

By reviewers
Company Size	Count
Small Business	8
Large Enterprise	13

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

See all answers

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?

I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty st...

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What is your experience regarding pricing and costs for Bizagi?

Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of th...

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What needs improvement with Bizagi?

I have not explored ways Bizagi can be improved beyond creating maps. If I explore automation and integration with ot...

See all answers

What needs improvement with Kofax TotalAgility?

It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that parti...

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What is your primary use case for Kofax TotalAgility?

I usually recommend Tungsten TotalAgility to any company with a business process that involves large scale capture of...

See all answers

What advice do you have for others considering Kofax TotalAgility?

I'm familiar with Tungsten TotalAgility and I will share my experience with the solution. My review rating for this s...

See all answers

Comparisons

UiPath Platform vs Automation Anywhere

Compared 13% of the time

Microsoft Power Automate vs Automation Anywhere

Compared 11% of the time

Blue Prism vs Automation Anywhere

Compared 7% of the time

WorkFusion vs Automation Anywhere

Compared 2% of the time

AutomationEdge vs Automation Anywhere

Compared 2% of the time

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Visio vs Bizagi

Compared 10% of the time

Camunda vs Bizagi

Compared 7% of the time

Appian vs Bizagi

Compared 4% of the time

SAP Signavio Process Manager vs Bizagi

Compared 3% of the time

KiSSFLOW vs Bizagi

Compared 1% of the time

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ABBYY Vantage vs Tungsten TotalAgility

Compared 8% of the time

UiPath Platform vs Tungsten TotalAgility

Compared 7% of the time

UiPath IXP vs Tungsten TotalAgility

Compared 5% of the time

OpenText Capture vs Tungsten TotalAgility

Compared 4% of the time

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Product Reports

Buyer's Guide

Automation Anywhere

June 2026

Download Automation Anywhere product report

Buyer's Guide

Bizagi

June 2026

Download Bizagi product report

Buyer's Guide

Tungsten TotalAgility

May 2026

Download Tungsten TotalAgility product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

No data available

Kofax TotalAgility, TotalAgility, Singularity IDP, Capture Enabled BPM

Interactive Demo

Automation Anywhere

Bizagi

Demo not available

Tungsten Automation

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

Bizagi is an enterprise platform for business orchestration and AI automation, enabling organizations to design, automate, and run complex end-to-end processes that bring together people, AI agents, systems, and data. Unlike point AI tools, Bizagi is the operational layer where AI, processes, and enterprise systems work together: governed, auditable, and production-ready.

Built on more than two decades of enterprise process expertise, Bizagi brings the depth of operational knowledge that newer AI platforms simply have not had time to develop. That foundation is what makes Bizagi's AI story credible where others are still experimental.

Bizagi's native AI capabilities are built directly into the platform. AI Agents are reusable, GenAI-powered assistants configured in the AI Hub, capable of content generation, document analysis, classification, summarization, and more. They can be invoked from processes, interfaces, or other agents, and integrate via connectors and Model Context Protocol to reach internal and external systems. AI Workers automate repetitive tasks inside forms and workflows by analyzing rules, field history, and process context, operating in supervised or more autonomous modes and improving through reinforcement learning. Ask Ada, Bizagi's conversational analytics assistant, lets users query business data in natural language and receive answers, charts, and insights, all within Bizagi's role and permission model and grounded in both process data and enterprise documents through a built-in RAG knowledge layer.

Governance is central, not optional. Bizagi runs on Microsoft Azure with Private OpenAI integration, keeping sensitive data within a secure perimeter. AI features require deliberate configuration and deployment. Generative AI capabilities are intentionally built into workflows rather than casually enabled, and Data Domains, Personas, and Bizagi's role model control precisely what any AI capability can access and how results can be used.

Customers see results fast. Stone Coast Fund Services reduced processing time by 80% across more than 25,000 annual service requests, going live in six weeks. Bizagi's AI Ignite packages take organizations from zero to live AI Agents or AI Assistants in approximately seven weeks, combining software and professional services to de-risk early projects.

With over 1,000 enterprise implementations across financial services, manufacturing, healthcare, and government, Bizagi is named in the 2025 Gartner Magic Quadrant for Business Orchestration and Automation Technologies (BOAT), Microsoft Certified for AI in Financial Services and Manufacturing, and a G2 leader across Agentic AI, AI Agents for Business Operations, BPM, and Digital Process Automation. Customers include DHL, Unilever, Caterpillar, and Old Mutual.

For more information, visit bizagi.com.

Bizagi

Tungsten TotalAgility is known for its effective integration capabilities, offering diverse deployment options, automation, and a user-friendly interface. It assists in business process management across industries, providing robust security and cloud features.

Tungsten TotalAgility focuses on streamlining workflows through automation, low-code environments, and machine learning for data extraction. Its adaptability allows for transformation without extensive customization. Though effective in many areas, there's a need for improved OCR accuracy, especially with handwritten documents and Arabic text. Users seek enhancements in low-code development, better integration, and pricing adjustments. There are also calls for improved support, learning tools, and file storage integration. Despite these areas for improvement, its integration with services like IBM Content Manager and SharePoint broadens its business applications, particularly in automation of accounts payable and invoice processing workflows.

What are Tungsten TotalAgility's key features?

Automation: Simplifies workflows and processes across departments.
Integration: Connects seamlessly with other systems like IBM Content Manager.
Low-Code Environment: Enables rapid deployment and scalability.
OCR Capabilities: Manages invoice and document processing efficiently.
Machine Learning: Enhances data extraction accuracy for structured and unstructured data.
Security: Offers robust cloud and security features for data protection.

What benefits and ROI can users expect?

Cost Efficiency: Reduces expenses through automation of repetitive tasks.
Enhanced Productivity: Streamlines operations, allowing focus on core activities.
Scalability: Supports business growth with flexible deployment options.
Data Accuracy: Improves information quality with advanced machine learning.
Integration Advantage: Expands capabilities by connecting with existing systems.

Tungsten TotalAgility is used in industries like finance and insurance, where it automates payment processing and document management. It's employed for capturing data through PDFs and emails, proving valuable for businesses that require efficient data handling and processing in their workflows.

Tungsten Automation

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

400+ enterprise customers globally, including DHL, Unilever, Caterpillar, Old Mutual.

AETNA, American Express, BNP Paribas, Citi, CommerzBank, Dexia, GoldmanSachs, HSBC, ING, JP Morgan, Raymond James

Buyer's Guide

Bizagi vs. Tungsten TotalAgility

April 2026

Free Report: Bizagi vs. Tungsten TotalAgility

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