Bizagi vs Tungsten TotalAgility comparison

Why PeerSpot?

Bizagi and Tungsten Automation are both solutions in the Business Orchestration and Automation Technologies category. Bizagi is ranked #17 with an average rating of 8.3, while Tungsten Automation is ranked #26 with an average rating of 7.0. Bizagi holds a 4.7% mindshare in BOAT, compared to Tungsten Automation’s 1.7% mindshare. Additionally, 92% of Bizagi users are willing to recommend the solution, compared to 90% of Tungsten Automation users who would recommend it.

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Executive Summary

We performed a comparison between Bizagi and Tungsten TotalAgility based on real PeerSpot user reviews.

Find out in this report how the two Business Orchestration and Automation Technologies solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Bizagi vs. Tungsten TotalAgility Report (Updated: August 2026).

Buyer's Guide

Bizagi vs. Tungsten TotalAgility

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Mindshare comparison

As of September 2026, in the Business Orchestration and Automation Technologies category, the mindshare of Automation Anywhere is 6.1%, down from 7.4% compared to the previous year. The mindshare of Bizagi is 4.7%, down from 5.5% compared to the previous year. The mindshare of Tungsten TotalAgility is 1.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Orchestration and Automation Technologies Mindshare Distribution
Product	Mindshare (%)
Automation Anywhere	6.1%
Bizagi	4.7%
Tungsten TotalAgility	1.7%
Other	87.5%

Business Orchestration and Automation Technologies

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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Micah Rachuonyo

Principal Standardization Officer at KEBS

Has helped me create clean and structured process maps with a simple setup experience

I have not explored ways Bizagi can be improved beyond creating maps. If I explore automation and integration with other processes, then I may be able to identify potential areas for improvement. I would appreciate additional features for the free version. Currently, the elements in a process map are limited to activities, decisions, flows, and start/end points. The decision map could be improved to allow more than three options at a decision point.

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Ross Macadam

Director at iicon ltd

Has faced challenges adapting to evolving capture methods and competitive integrations

It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that particular product in the last probably six to nine months. The speed of product development means that my experience with it is likely out of date in terms of the product suite capabilities. The difficulty with customers nowadays is that they are subject to the winds of change in terms of the adoption of cloud technologies and the offerings those cloud technologies bring. Microsoft, for instance, is rapidly filling in the spaces between various product areas that other vendors typically owned. That makes it difficult for customers to settle on their functional requirements because the offers are competing in the same space. I look for more integration with mainstream subscription based platforms, more security integration, and possibly some more lifecycle management features. However, the difficulty with that is the competition with existing options that people have in their subscription library.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"IQ Bot is the most important feature and it has been extensively used by our clients."

"It has taken a lot of manual Excel manipulation that we have previously did, and removed that work away from people who did that for ten hours a day, five days a week, allowing us to refocus our resources into more value-add activities and simplifying our landscape."

"It has helped us a lot with our digitized work, and we have automated a lot of the bank's processes."

"Automation Anywhere stands out because it has brought productivity to the organization, improved customer service, accelerated business growth, and allowed for faster innovation."

"Among the most valuable features that we've been able to utilize are the screen scraping and object cloning."

"MetaBot is the most valuable feature. Other products have robotic functionality but MetaBot is a kind of functionality by which code is created... so business users who do not have coding knowledge can drag and drop."

"The vision and the journey Automation Anywhere is on is phenomenal."

"Automation Anywhere and even previous versions, which I've worked on, have good core functionality. The core functionality of being able to automate and build a solution that is local and low code is one of the key differentiators that's allowed us to find success."

More Automation Anywhere pros

"What I like about Bizagi is you just add data, you say this user is using this in the flow chart, and then you add some forms."

"It improves visibility and quality, and basically, it avoids human errors."

"Bizagi reduced our time to market; we developed the solution in a few months, and then we were ready to execute processes."

"Bizagi is very simple and easy to use, which I find most valuable, as it allows users to create clean and neat process maps."

"The solution is very stable; we haven't found any bugs or glitches and it doesn't crash, making it quite reliable."

"The natural notation is the best feature of Bizagi because it makes it compatible with other products."

"Bizagi is really helpful for us to justify a process improvement initiative because we can simulate a to-be process and see how much we can save time, save resources, and how a to-be or a new process can run in the correct logic based on BPMN modeling."

"Bizagi is a great tool for creating, testing, and documenting process diagrams."

More Bizagi pros

"It is a very user-friendly tool in the market with a complete package of BPM, case management, and capture capabilities."

"Since it provides both Capture and BPM on a single platform, it stands on its own in the business process improvement space."

"The AI-powered features are incredibly important for operational efficiency; they are a game changer in terms of the accuracy of OCR and ICR."

"It is user-friendly and has good documentation."

"Data extraction and auto-classification are great features."

"Essentially, Kofax TotalAgility as a whole is quite nice. As of now, we've only been able to use and explore its document classification and extraction capabilities. We haven't explored and used the case management capability yet, but the scan and capture capabilities we've been using heavily and those are quite good. Our solutions are mainly around those areas of Kofax TotalAgility. We haven't explored the product a lot, but the capabilities we've explored are good."

"However, if you want different capabilities and other things, then definitely, Kofax is the very best tool."

"One feature I like is that it makes the matrix easy for an unstructured document."

More Tungsten TotalAgility pros

Cons

"We tried Citrix six months ago, but the solution that they gave us did not work in our environment."

"I think it is a little bit of an ongoing struggle, because we don't deal with the infrastructure. We have a separate infrastructure team that sorts all that out. So, sometimes there are communication issues just trying to get our internal IT team onboard to run through the installs and that sort of thing. But, definitely with the new cloud version coming onboard, we'll be looking toward going to that. Hopefully it'll resolve some of that friction that comes about through the install process and complexity."

"Though the courses in the certification's learning hub are great and awesome, there is some more space for adding more explained contents."

"The bot scaling process was painful, when you go beyond a few bots, and because we had stability issues. We had to work through the issues, and they took us a long time."

"With the PDF command, you can only read structured data. If your data is in an unstructured format, there is no command for it in Automation Anywhere. Then, people need to use Python coding if their data is in unstructured format. Therefore, Automation Anywhere needs to improve in the PDF area."

"We could use more accuracy with IQ Bot."

"The workflow has a complex drag-and-drop interface that is not user-friendly and requires a good technical understanding, which can be challenging for users."

"I would like more integration with Microsoft Excel. More screenshots that can be integrated with Excel would help our customers too."

More Automation Anywhere cons

"Difficult to export in formats other than PDF."

"It would be useful if we can connect Bizagi to other solutions, such as a local financial solution or Power BI. It would also be good and helpful to be able to connect Bizagi to some services solutions. It should also support right-to-left languages, such as Arabic."

"It is expensive compared to other tools which I have in the market."

"If they add a few more capabilities like AIML and DocGen AI, these features would be good."

"One thing that I don't like very much is related to integration: we have to develop some connectors... I would need a connector that connects to a REST service and that uses client ID in secret... They provide the means to develop a connector and use it, but they should implement this because REST services are among the most used protocols for web services."

"The product used to have a simulation feature, which I had used quite often. However, it's since been discontinued. It might have originally been a paid feature. It would be nice if they could bring it back and offer it for free."

"Framework approach, which extends to reusability in tools, like Pega, for deployment management could be improved."

"I would improve the interface in Bizagi, mainly because it's not really intuitive and responsive."

More Bizagi cons

"Kofax needs to improve the low-code or citizen developers rather than focusing on other cloud solutions for data extraction."

"Lacks sufficient inbuilt features."

"It’s not truly low code yet, as every two or three projects, you will have a situation where you have to go behind the essential things. You will definitely still need to customize."

"There needs to be more accessible certification and better pricing for Kofax TotalAgility."

"Kofax should improve its handwritten extractions."

"The pricing for Kofax TotalAgility could be more attractive, particularly the cloud version of the solution which was offered to my company. This is its area for improvement."

"The form development could be improved."

"They provide sufficient but not excellent technical support. Perhaps there is a point where they could use some improvement."

More Tungsten TotalAgility cons

Pricing and Cost Advice

"In terms of pricing, this is a good product."

"I would like them to have better license management."

"I really enjoy the pricing options with Automation Anywhere, as they are able to flex their ability to adapt to the needs of the customer really well."

"The cost is high for small-scale businesses but it is fine for medium and large enterprises. Its high licensing cost may affect small-scale businesses. Reducing licensing costs would benefit many users."

"We generally follow the Gain-Sharing Pricing model, which enables the customer to start getting the RPA benefits right from day one of their implementation."

"We have saved customers 400% in terms of time saved by implementing this product."

"Currently, it stands as one of the more expensive RPA tools available."

"It's an ideal pricing model to customize the components based on everyone's needs."

More Automation Anywhere pricing and cost advice

"Bizagi is totally free for modeling."

"If they can freeze the pricing in a contract, I advise them to do so."

"The Bizagi modeler can be downloaded free of charge."

"This is a free solution."

"We use the free version of the solution because the price is in dollars, making it expensive for where we are in Brazil."

"I think that its price is reasonable."

"We have no issues with the pricing."

"Its price is reasonable."

More Bizagi pricing and cost advice

"The licensing cost for Kofax TotalAgility is very expensive, though I'm unable to give you the range, the sales representatives of my company say that the product is quite expensive."

"Kofax TotalAgility is very expensive."

"It has a perpetual license. You pay once in a lifetime for the volume of scans you will do and the number of users you will have. You can have participants or regular users, and you can have developers and administrators. So, once you purchase it, it is for a lifetime, and then every year, you have to pay for the maintenance. There is an annual maintenance cost, which is about 18% of the licensing cost."

"It is slightly more expensive than other tools."

"The price of this solution is less than some of the competition."

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Top Industries

By visitors reading reviews

Outsourcing Company

15%

Financial Services Firm

12%

Comms Service Provider

10%

Manufacturing Company

10%

Manufacturing Company

11%

Financial Services Firm

11%

Government

Computer Software Company

Outsourcing Company

14%

Financial Services Firm

13%

Insurance Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	161
Midsize Enterprise	82
Large Enterprise	558

By reviewers
Company Size	Count
Small Business	43
Midsize Enterprise	16
Large Enterprise	36

By reviewers
Company Size	Count
Small Business	8
Large Enterprise	13

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

See all answers

How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

See all answers

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?

I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty st...

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What is your experience regarding pricing and costs for Bizagi?

Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of th...

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What needs improvement with Bizagi?

I have not explored ways Bizagi can be improved beyond creating maps. If I explore automation and integration with ot...

See all answers

What needs improvement with Kofax TotalAgility?

It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that parti...

See all answers

What is your primary use case for Kofax TotalAgility?

I usually recommend Tungsten TotalAgility to any company with a business process that involves large scale capture of...

See all answers

What advice do you have for others considering Kofax TotalAgility?

I'm familiar with Tungsten TotalAgility and I will share my experience with the solution. My review rating for this s...

See all answers

Comparisons

UiPath Platform vs Automation Anywhere

Compared 11% of the time

Blue Prism vs Automation Anywhere

Compared 6% of the time

Microsoft Power Automate vs Automation Anywhere

Compared 5% of the time

AutomationEdge vs Automation Anywhere

Compared 3% of the time

Appian vs Automation Anywhere

Compared 2% of the time

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Visio vs Bizagi

Compared 5% of the time

Camunda vs Bizagi

Compared 5% of the time

Appian vs Bizagi

Compared 4% of the time

SAP Signavio Process Manager vs Bizagi

Compared 3% of the time

OutSystems vs Bizagi

Compared 1% of the time

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ABBYY Vantage vs Tungsten TotalAgility

Compared 6% of the time

UiPath Platform vs Tungsten TotalAgility

Compared 6% of the time

OpenText Capture vs Tungsten TotalAgility

Compared 4% of the time

WorkFusion vs Tungsten TotalAgility

Compared 3% of the time

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Product Reports

Buyer's Guide

Automation Anywhere

September 2026

Download Automation Anywhere product report

Buyer's Guide

Bizagi

September 2026

Download Bizagi product report

Buyer's Guide

Tungsten TotalAgility

August 2026

Download Tungsten TotalAgility product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

No data available

Kofax TotalAgility, TotalAgility, Singularity IDP, Capture Enabled BPM

Interactive Demo

Automation Anywhere

Bizagi

Demo not available

Tungsten Automation

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

Bizagi is an enterprise platform for business orchestration and AI automation, enabling organizations to design, automate, and run complex end-to-end processes that bring together people, AI agents, systems, and data. Unlike point AI tools, Bizagi is the operational layer where AI, processes, and enterprise systems work together: governed, auditable, and production-ready.

Built on more than two decades of enterprise process expertise, Bizagi brings the depth of operational knowledge that newer AI platforms simply have not had time to develop. That foundation is what makes Bizagi's AI story credible where others are still experimental.

Bizagi's native AI capabilities are built directly into the platform. AI Agents are reusable, GenAI-powered assistants configured in the AI Hub, capable of content generation, document analysis, classification, summarization, and more. They can be invoked from processes, interfaces, or other agents, and integrate via connectors and Model Context Protocol to reach internal and external systems. AI Workers automate repetitive tasks inside forms and workflows by analyzing rules, field history, and process context, operating in supervised or more autonomous modes and improving through reinforcement learning. Ask Ada, Bizagi's conversational analytics assistant, lets users query business data in natural language and receive answers, charts, and insights, all within Bizagi's role and permission model and grounded in both process data and enterprise documents through a built-in RAG knowledge layer.

Governance is central, not optional. Bizagi runs on Microsoft Azure with Private OpenAI integration, keeping sensitive data within a secure perimeter. AI features require deliberate configuration and deployment. Generative AI capabilities are intentionally built into workflows rather than casually enabled, and Data Domains, Personas, and Bizagi's role model control precisely what any AI capability can access and how results can be used.

Customers see results fast. Stone Coast Fund Services reduced processing time by 80% across more than 25,000 annual service requests, going live in six weeks. Bizagi's AI Ignite packages take organizations from zero to live AI Agents or AI Assistants in approximately seven weeks, combining software and professional services to de-risk early projects.

With over 1,000 enterprise implementations across financial services, manufacturing, healthcare, and government, Bizagi is named in the 2025 Gartner Magic Quadrant for Business Orchestration and Automation Technologies (BOAT), Microsoft Certified for AI in Financial Services and Manufacturing, and a G2 leader across Agentic AI, AI Agents for Business Operations, BPM, and Digital Process Automation. Customers include DHL, Unilever, Caterpillar, and Old Mutual.

For more information, visit bizagi.com.

Bizagi

Tungsten TotalAgility is known for its effective integration capabilities, offering diverse deployment options, automation, and a user-friendly interface. It assists in business process management across industries, providing robust security and cloud features.

Tungsten TotalAgility focuses on streamlining workflows through automation, low-code environments, and machine learning for data extraction. Its adaptability allows for transformation without extensive customization. Though effective in many areas, there's a need for improved OCR accuracy, especially with handwritten documents and Arabic text. Users seek enhancements in low-code development, better integration, and pricing adjustments. There are also calls for improved support, learning tools, and file storage integration. Despite these areas for improvement, its integration with services like IBM Content Manager and SharePoint broadens its business applications, particularly in automation of accounts payable and invoice processing workflows.

What are Tungsten TotalAgility's key features?

Automation: Simplifies workflows and processes across departments.
Integration: Connects seamlessly with other systems like IBM Content Manager.
Low-Code Environment: Enables rapid deployment and scalability.
OCR Capabilities: Manages invoice and document processing efficiently.
Machine Learning: Enhances data extraction accuracy for structured and unstructured data.
Security: Offers robust cloud and security features for data protection.

What benefits and ROI can users expect?

Cost Efficiency: Reduces expenses through automation of repetitive tasks.
Enhanced Productivity: Streamlines operations, allowing focus on core activities.
Scalability: Supports business growth with flexible deployment options.
Data Accuracy: Improves information quality with advanced machine learning.
Integration Advantage: Expands capabilities by connecting with existing systems.

Tungsten TotalAgility is used in industries like finance and insurance, where it automates payment processing and document management. It's employed for capturing data through PDFs and emails, proving valuable for businesses that require efficient data handling and processing in their workflows.

Tungsten Automation

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

400+ enterprise customers globally, including DHL, Unilever, Caterpillar, Old Mutual.

AETNA, American Express, BNP Paribas, Citi, CommerzBank, Dexia, GoldmanSachs, HSBC, ING, JP Morgan, Raymond James

Buyer's Guide

Bizagi vs. Tungsten TotalAgility

August 2026

Free Report: Bizagi vs. Tungsten TotalAgility

Find out what your peers are saying about Bizagi vs. Tungsten TotalAgility and other solutions. Updated: August 2026.

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