Blue Prism Cloud vs WorkFusion comparison

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Blue Prism Cloud

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Executive SummaryUpdated on Dec 4, 2024

WorkFusion and Blue Prism Cloud are two key players in the RPA and automation software category. WorkFusion appears to have the upper hand in flexibility, affordability, and rapid ROI, whereas Blue Prism Cloud excels in security and backend office automation.

Features: WorkFusion is renowned for its SAP integrations, scalability, customizable document processing, and user-friendly machine learning and OCR capabilities. Its RPA Express solution supports scalable automation. Blue Prism Cloud stands out for its robust security controls, stability, and ease of building automations with Object Studio, making it ideal for backend office tasks.

Room for Improvement: WorkFusion could enhance integration with diverse ERP systems, simplify its infrastructure requirements, and make its machine learning features more recognizable. Blue Prism Cloud needs to improve its user interface, expand on AI features, and address its high pricing and licensing model to increase accessibility in emerging markets.

Ease of Deployment and Customer Service: WorkFusion offers public, hybrid, and on-premises cloud deployment options, with technical support appreciated for its financial sector expertise. Blue Prism Cloud also provides similar deployment environments, praised for structured setups and responsive support teams capable of remote problem-solving.

Pricing and ROI: WorkFusion is generally seen as more affordable with flexible pricing models, delivering rapid ROI and efficiency improvements, which reduces operational costs. Blue Prism Cloud, while carrying a higher price tag, justifies it with robust functionality, though it requires a significant initial investment. Both solutions demonstrate ROI benefits, with WorkFusion perceived as offering better enterprise value.

To learn more, read our detailed Blue Prism Cloud vs. WorkFusion Report (Updated: December 2025).

Blue Prism Cloud vs. WorkFusion

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

7.1

Users anticipate ROI, with some experiencing quick returns, improved processes, error reduction, and efficiency gains via automation.

Sentiment score

7.6

WorkFusion's automation boosts productivity, cuts costs, and enhances accuracy, enabling significant returns and efficiency without extra hiring.

Additionally, if we consider a scenario where ten people were initially working on a task, using the automation could reduce headcount and lead to significant cost savings.

For more quotes and insights, download the Blue Prism Cloud report

Cloud & AI Architect at a tech vendor with 10,001+ employees

No quotes available

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Customer Service

Sentiment score

7.5

Blue Prism Cloud support is generally effective, though some users find it less flexible than competitors like UiPath.

Sentiment score

7.4

WorkFusion's support team is praised for responsiveness and expertise, though some desire improved upgrade support and communication.

I would rate the technical support of Blue Prism Cloud between seven to eight out of ten.

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Cloud & AI Architect at a tech vendor with 10,001+ employees

They allow sharing of issues faced in use cases and work alongside us to resolve them.

Associate II at Affirm

Some issues are resolved quickly, while others might take time as they require further analysis.

Intelligent Automation SME at a financial services firm with 10,001+ employees

Initial support often struggles to find solutions, leading to delays until more experienced personnel get involved.

For more quotes and insights, download the WorkFusion report

Works at Awery Aviation Software

Scalability Issues

Sentiment score

7.3

Blue Prism Cloud is scalable and efficient for large tasks, but some prefer rivals for easier enhancements.

Sentiment score

7.3

WorkFusion offers scalable automation, robust integration, and widespread deployment despite version-specific challenges, meeting substantial automation needs effectively.

As it adopts a decentralized model, I haven't encountered any scalability issues.

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Cloud & AI Architect at a tech vendor with 10,001+ employees

The number of bots currently running on the platform should be more than 1,000, including RPA and non-RPA bots.

Intelligent Automation SME at a financial services firm with 10,001+ employees

WorkFusion is efficient for structured automation tasks with predefined templates and clear documentation.

For more quotes and insights, download the WorkFusion report

Associate II at Affirm

Stability Issues

Sentiment score

7.8

Blue Prism Cloud is highly rated for stability, with reliable performance despite occasional minor browser extension or upgrade issues.

Sentiment score

6.9

WorkFusion is generally reliable with effective support, but faces challenges in memory usage, infrastructure, and high-volume task stability.

No quotes available

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WorkFusion requires a strong background in Java to meet requirements effectively.

Associate II at Affirm

I frequently face issues with infrastructure and some WorkFusion-related problems, such as login issues.

Works at Awery Aviation Software

Some stability problems may arise from processes that have not been designed or coded properly, leading to glitches.

For more quotes and insights, download the WorkFusion report

Intelligent Automation SME at a financial services firm with 10,001+ employees

Room For Improvement

Blue Prism Cloud needs simpler interface, more integrations, improved training, support, and enhanced infrastructure for better user experience.

WorkFusion needs ERP integration, user-friendly features, codeless options, improved ML and OCR, plus accessible global training.

There are challenges with OCR capabilities that remain an issue.

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Cloud & AI Architect at a tech vendor with 10,001+ employees

In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity.

Associate II at Affirm

The main concern is the technical nature, which requires significant Java skills.

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Intelligent Automation SME at a financial services firm with 10,001+ employees

Setup Cost

Blue Prism Cloud's pricing is higher than other RPA solutions, competitive for large enterprises but challenging for smaller ones.

WorkFusion is costly but offers unlimited licenses for some, making it worthwhile for enterprise-scale deployments despite complex pricing.

In the SaaS mode, the pricing structure is indeed more flexible compared to the previous enterprise-based licensing.

For more quotes and insights, download the Blue Prism Cloud report

Cloud & AI Architect at a tech vendor with 10,001+ employees

Currently, I would rate their pricing around two, as WorkFusion's cloud version seems costly compared to others.

Intelligent Automation SME at a financial services firm with 10,001+ employees

I am not familiar with the exact pricing, however, it is considered pricey.

Works at Awery Aviation Software

It is worth the money as a tool.

For more quotes and insights, download the WorkFusion report

Associate II at Affirm

Valuable Features

Blue Prism Cloud offers user-friendly automation with easy deployment, robust security, AI capabilities, and no-code features for efficiency.

WorkFusion offers robust automation with user-friendly features, comprehensive integrations, scalability, and efficient document processing capabilities.

The main benefits that Blue Prism Cloud brings include the integration of artificial intelligence in automation processes, the introduction of AI capabilities within the automation agents, and the availability of pre-built automation agents.

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Cloud & AI Architect at a tech vendor with 10,001+ employees

It also supports reusable code components through Java, making it efficient for developers.

Associate II at Affirm

They provide an inbuilt Selenium framework and infrastructure that eases my workload, allowing me to write Java code and embed it within Groovy classes.

Works at Awery Aviation Software

The platform now includes auto machine learning and AI capabilities.

For more quotes and insights, download the WorkFusion report

Intelligent Automation SME at a financial services firm with 10,001+ employees

Categories and Ranking

Blue Prism Cloud

Ranking in Robotic Process Automation (RPA)

9th

Average Rating

8.0

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Agentic Automation (6th)

WorkFusion

Ranking in Robotic Process Automation (RPA)

18th

Average Rating

7.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Process Automation (28th), Intelligent Document Processing (IDP) (11th)

Mindshare comparison

As of February 2026, in the Robotic Process Automation (RPA) category, the mindshare of Blue Prism Cloud is 1.4%, up from 1.4% compared to the previous year. The mindshare of WorkFusion is 1.5%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Market Share Distribution
Product	Market Share (%)
Blue Prism Cloud	1.4%
WorkFusion	1.5%
Other	97.1%

Robotic Process Automation (RPA)

Featured Reviews

Automation and AI integration enhance performance and user experience

Cloud & AI Architect at a tech vendor with 10,001+ employees

The improvements or enhancements I would like to see in Blue Prism Cloud revolve around further developing server-client architecture, focusing on centralized control for remote agents. I believe more capabilities in that area could be beneficial. At the moment, I don't recall any specific features or functionalities missing from Blue Prism Cloud that come to mind. In terms of complexity, I find that Blue Prism Cloud is somewhat straightforward to use. Flexibility-wise, it engages well with Microsoft-based technologies. However, there are challenges with OCR capabilities that remain an issue. While there are readily available features that work well, the effectiveness does depend significantly on the type of use case I am implementing.

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Cloud platform orchestrates business processes with AI capabilities

Intelligent Automation SME at a financial services firm with 10,001+ employees

I find the capabilities that a normal orchestrator should have to be valuable in WorkFusion. The WorkFusion 10 cloud-based platform is different from the earlier on-prem version, WorkFusion 9. The platform now includes auto machine learning and AI capabilities. We haven't used these extensively, but they are a nice feature they are working on. The platform remains stable with well-designed processes, despite being a complex and technical tool.

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881,707 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Marketing Services Firm

11%

Manufacturing Company

11%

Educational Organization

Performing Arts

Financial Services Firm

30%

Computer Software Company

Comms Service Provider

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	7
Large Enterprise	21

By reviewers
Company Size	Count
Small Business	10
Large Enterprise	23

Questions from the Community

What do you like most about Blue Prism Cloud?

It's easy to use, the interface, the the the the queries is which we use. It's user friendly.

What is your experience regarding pricing and costs for Blue Prism Cloud?

Concerning pricing, it's moderate now, but when it comes to the cloud, it is a bit expensive.

What needs improvement with Blue Prism Cloud?

The area for improvement in Blue Prism Cloud is the support component. Whenever I reach out to the Blue Prism community, they consistently request knowledge sessions for everything, whether it is a...

What do you like most about WorkFusion?

If you compare it to its competitors in the market, it is more Java-native.

What is your experience regarding pricing and costs for WorkFusion?

WorkFusion is cheaper than Kofax, but I cannot compare it to UiPath ( /products/uipath-reviews ) without exact pricing. It is worth the money as a tool.

What needs improvement with WorkFusion?

In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity. The system can break down, requiring numerous exception cases, thus complic...

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Product Reports

Download Blue Prism Cloud product report

Blue Prism Cloud

January 2026

Download WorkFusion product report

January 2026

Also Known As

Blue Prism Thoughtonomy Virtual Workforce, Blue Prism Virtual Workforce, Thoughtonomy Virtual Workforce

No data available

Overview

The Thoughtonomy Virtual Workforce is a highly flexible intelligent automation platform. It uses software to replicate the way people work in existing applications and systems, the processes they follow, and the decisions they make, to deliver automation without disruption.

SS&C Blue Prism

WorkFusion, Inc. is the creator of AI-enabled Digital Workers designed specifically for banking and financial services organizations. Its Digital Workers are true knowledge workers that effectively augment existing teams in functions like anti-money laundering (AML), sanctions, customer onboarding, Know Your Customer (KYC), and customer service. WorkFusion’s digital workforce solutions help solve talent shortages, increase workforce capacity, save money, enhance employee and customer satisfaction, and ensure ongoing compliance. For more information visit workfusion.com.

Sample Customers

Cabot Credit Management, Hovis, Utilita

Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street