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ARCON Privileged Access Management vs CyberArk Privileged Access Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARCON Privileged Access Man...
Ranking in Privileged Access Management (PAM)
11th
Average Rating
7.8
Reviews Sentiment
7.6
Number of Reviews
36
Ranking in other categories
No ranking in other categories
CyberArk Privileged Access ...
Ranking in Privileged Access Management (PAM)
1st
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
230
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (3rd), Mainframe Security (1st), Operational Technology (OT) Security (3rd)
 

Mindshare comparison

As of May 2026, in the Privileged Access Management (PAM) category, the mindshare of ARCON Privileged Access Management is 2.5%, down from 4.1% compared to the previous year. The mindshare of CyberArk Privileged Access Manager is 10.4%, down from 18.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM) Mindshare Distribution
ProductMindshare (%)
CyberArk Privileged Access Manager10.4%
ARCON Privileged Access Management2.5%
Other87.1%
Privileged Access Management (PAM)
 

Featured Reviews

DS
System and DBA at a energy/utilities company with 1,001-5,000 employees
Enhanced security through session monitoring and activity recording
From an end-user point of view, it would be beneficial if the system could provide information about the last login. This would help identify if the server was accessed by me or if someone has potentially stolen my credentials. It would provide a clearer picture of whether ARCON Privileged Access Management is accessed by an authentic user.
Atul-Gujar - PeerSpot reviewer
CyberArk manager at a comms service provider with 10,001+ employees
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The password vaulting is robust."
"It has all the features that we require and this solution is good for us, and we have been using it for a long time."
"Session recording is the most valuable feature, as it covers compliance and it also covers our in-house applications."
"It has really helped us a lot."
"The entire conversation that is happening between the servers and the client is recorded. It is a good feature if you want to do some analysis, and for investigation."
"After storing the administrator password in this password vault of the solution, the solution can automatically go and change the password based on the defined frequency with the defined complexity."
"By manually keeping the user logs, we can understand and manage all the operationalized tasks."
"Overall, aside from the lack of password management, this solution is the best."
"Thus far I can say technical support is excellent. We haven't had any issues or difficulties."
"The most valuable feature is Special Monitoring."
"I find the threat analytics is an important feature, as CyberArk can look at the log details and analyze who is using the applications, which are their locations, and which are the IP locations from which they are accessing, enabling the solution to find the exact location the threat is emanating from, which we really value."
"Initial setup was very easy; we started integrating systems and providing access to systems within a few days."
"The interface is very simple to use."
"CyberArk is a pioneer for PAM; they've always been the leader in terms of research and development and bringing new capabilities to the PAM."
"The AI capabilities, including advanced threat detection features, are very helpful for us. They reduce human effort and errors, allowing us to quickly identify and respond to threats."
"The feature that I like the most is the Privileged Session Manager. It offers session recordings, logging, and tracking of user workstreams."
 

Cons

"Anti-bridging should be built into product."
"The adaptability to move quickly towards a new environment is lacking and they are deficient in having integration with other OEMs."
"If you take Microsoft hypervisor - which comes with its own interface, its own web layer, etc. - something like that also requires privileged IDs. As per our institution policy now, everything has to come through ARCON. We have demanded that these kind of advanced features also should be there."
"The product is good but a lot of things can be changed, the way the system has been designed."
"There is often a slow response when logging into routers, switches, or servers compared to direct access."
"For the in-house built applications, they need to provide good, solid access through their portal."
"We expect improvement in the dashboards to provide visibility of password compliance status, whenever a password is opened from the vault."
"I'd also suggest adding a browser isolation feature to prevent cache storage on endpoints and mitigate cache-based attacks."
"There is a little bit of confusion in the implementation part, especially when one tries to understand the actual working of the product."
"If you are an administrator or architect, then the solution is kind of complicated, as it is mostly focused on the end user."
"Better search functionality in the EPM console. It becomes difficult to search lengthy policies for specific items."
"As of now, it does not manage all of the IDM practices. It is only good as a PAM solution."
"One limitation is that we are not able to put this into a decentralized mode."
"Its implementation was very complex. It needs different servers."
"I'm not a fan of technical support with CyberArk. It's like jumping through red tape and hoops. Quite frankly, it's almost like when you call CyberArk you get the Help Desk or the level-one. I'm a level-one. I got the CCD, I know how to do the initial troubleshooting. When I call CyberArk it's because I can't figure the problem out. So I need a level-two, three, four. I don't need you to tell me, "Hey, open a ticket and then give me logs.""
"We don't often contact technical support, but when we do it, the response could be faster and better."
 

Pricing and Cost Advice

"The solution’s pricing is neither cheap nor expensive."
"The product is available with competitive pricing. Licensing is not complex. We calculated the license requirements by counting the number of admins and the number of devices which were going to integrate with it."
"We have a subscription to use this solution."
"ARCON Privileged Access Management's pricing is reasonable."
"Their licensing model is very simple, as it is based on the number of endpoints which you want to manage along with the number of users and administrators which you want to use."
"The cost of this product is very cheap, comparatively in the global market."
"Pricing is reasonable."
"There are no major concerns with licensing because we can handle multiple servers in our kiosk system."
"I would rate the cost of CyberArk Privileged Access Manager seven out of ten with ten being the most expensive."
"I believe that this solution is priced well. It's the market leader and I think that it's the best solution."
"I haven't seen the numbers. I know it is not cheap, but I don't know what it is. I would rate it a six out of ten in terms of pricing. It is definitely more expensive than the other product, but it also provides more functionality, and it is modular too. So, we pay for the functionality we're actually going to use, and that's nice."
"Compared to other solutions, it is costly."
"Pricing and licensing depend on the environment."
"Since CyberArk is at the top of the Gartner list, the cost is indeed on the higher side, but customers must discern which entities are essential to purchase. They should weigh the cost against the quality received."
"The product's licensing is yearly. I would rate the solution's pricing a six out of ten."
"I have heard from my leaders that CyberArk is costlier in terms of licensing. The support and maintenance are also costly. We use their premium support, but for the price we pay, we do not get the value."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
7%
Construction Company
7%
Financial Services Firm
13%
Manufacturing Company
11%
Computer Software Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise11
Large Enterprise17
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise42
Large Enterprise174
 

Questions from the Community

What needs improvement with ARCON Privileged Access Management?
From an end-user point of view, it would be beneficial if the system could provide information about the last login. This would help identify if the server was accessed by me or if someone has pote...
What is your primary use case for ARCON Privileged Access Management?
Currently, I access our server through the R-Course application, which serves as a part of RDP, Remote ( /products/remote-reviews ) Desktop. However, I connect to my RDP server through the ARCON Pr...
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If they want their things to be secure, they have to spend accordingly. We have four t...
 

Also Known As

ARCON ARCOS, ARCON PAM
CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
 

Overview

 

Sample Customers

RAK Bank, AXIS Bank, Reliance Capital, Kotak Life Insurance, MTS
Rockwell Automation
Find out what your peers are saying about ARCON Privileged Access Management vs. CyberArk Privileged Access Manager and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.