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ARCON Privileged Access Management vs CyberArk Privileged Access Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARCON Privileged Access Man...
Ranking in Privileged Access Management (PAM)
5th
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
35
Ranking in other categories
No ranking in other categories
CyberArk Privileged Access ...
Ranking in Privileged Access Management (PAM)
1st
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
217
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (2nd), Mainframe Security (2nd), Operational Technology (OT) Security (3rd)
 

Mindshare comparison

As of April 2025, in the Privileged Access Management (PAM) category, the mindshare of ARCON Privileged Access Management is 3.6%, down from 4.5% compared to the previous year. The mindshare of CyberArk Privileged Access Manager is 19.0%, down from 23.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM)
 

Featured Reviews

PRAVINKHISMATRAO - PeerSpot reviewer
Enhanced compliance and security through detailed action recordings
We have used ARCON Privileged Access Management for recording videos of user actions taken after logging into systems. Around thirty people, including network engineers, server engineers, and application engineers, use it in the company There hasn't been a notable financial benefit for our…
Lasantha Wijesinghe - PeerSpot reviewer
We have visibility and control through real-time user behavior analytics
It took us some time to realize its benefits because there was a learning curve for us. It took us about a year to get our heads around this product and start effectively using it. It is a journey. It takes at least five years for any company to make this product very useful and reach maturity. It is not only the product's fault. The company needs to have a vision, and the company culture needs to go with it. Senior leadership needs to support the vision. You need to have lots of ingredients for success. If everything is in place, you will see success after one year. In the first year, it is a struggle for everybody. My company was bought by a bigger company, and they were very new to privileged access management. Everybody was struggling. The advice I would give is to have a good vision for privileged access management. You need dedicated teams, senior management support, and proper company policies and standards before implementing the solution. Start building knowledge slowly and avoid jumping into the deep end without preparation. I would rate CyberArk Privileged Access Manager a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Session recording is the most valuable feature, as it covers compliance and it also covers our in-house applications."
"Technical support is good. I rate the technical support an eight out of ten."
"That dashboard is okay."
"One of the main benefits we've experienced is that Arcon helps us manage all our team's tasks and provides recording capabilities."
"By manually keeping the user logs, we can understand and manage all the operationalized tasks."
"The initial setup is very straightforward. It's not complex at all."
"With this log available, we can drill down to the activities performed by the people within our kiosk. There is a great feature where in the case of Unix servers, we have our own text-based logs. In the case of Window's server, we cannot create a text-based log, so our kiosk takes the screenshot or picture of the screen when I am working. It does this every three seconds."
"The product's deployment phase was easy."
"If properly set up, CyberArk Enterprise Password Vault has good stability, and is a very solid tool. It can run by itself. Its most valuable features are auto password recycling and PSM."
"CyberArk is a pioneer for PAM; they've always been the leader in terms of research and development and bringing new capabilities to the PAM."
"The access control feature and privilege and role-based assignment are outstanding."
"We are utilizing CyberArk to secure applications, credentials, and endpoints."
"The best feature of CyberArk Privileged Access Manager is its core function: automatically managing and securing credentials."
"The Vault offers great capabilities for structuring and accessing data."
"The automatic password management is the most important feature. The second most important feature is the ability to enforce dual control on the release of those passwords. The combination of these two features is the most important thing for us because we can show that we're in control of who uses any non-personal account, and when they do so."
"Provides improved security around having your credentials locked down and rotated regularly."
 

Cons

"Currently, we can manage only the SSH or RDP connections, but there are many more devices that are present, apart from our SSH and RDP. We want all this to be part of the ARCON solution. For the password management, they should increase the pool of supported devices, they should have more connectors."
"I would like to see a "wild card" kind of a feature or something that would enable us to search the video."
"The solution lacks to offer a governance mechanism for operational technology assets."
"Managing users is difficult, so that is something that can be improved."
"One common problem I faced with ARCON PAM was compatibility issues with certain software versions."
"I'll provide feedback on additional features after the project is completed. I think it would be better to comment on that after the implementation is finished."
"ARCON Privileged Access Management is not a user-friendly solution, and the application flow from one screen to another is very complex."
"Scalability could be improved."
"There is room for improvement in the availability of custom connectors on the marketplace for this solution. Additionally, their services for the CICD pipeline and ease of integration could be improved."
"it manages creds based on Organizational Units. That is, a "safe" is limited to specific OUs. That makes for very elaborate OU structure, or you risk exposing too many devices by putting most of them in fewer OUs."
"CyberArk Enterprise Password Vault's deployment is complex for resources with little experience. Tech support needs to be improved as well based on quality and knowledge."
"I'm not a fan of technical support with CyberArk. It's like jumping through red tape and hoops. Quite frankly, it's almost like when you call CyberArk you get the Help Desk or the level-one. I'm a level-one. I got the CCD, I know how to do the initial troubleshooting. When I call CyberArk it's because I can't figure the problem out. So I need a level-two, three, four. I don't need you to tell me, "Hey, open a ticket and then give me logs.""
"Our DevOps team is looking in the direction of cloud, because we are not in it today. We are hoping to build it with Conjur from the ground up."
"I'd like it to be a little more granular. I want a little bit more control over exactly what we do. I know if you do that, you add more knobs and dials to deal with, but that's just my personal approach: granular access."
"It should be easier to install. It is a comprehensive product, which makes it difficult to install. You need to have their consulting services in order to get it all installed and set up correctly because there is so much going on. It would be nice if there were an easier way to do the installation without professional services. I suspect they get a fair amount of their money from professional services. So, there is not a huge incentive."
"I feel that the customization complexity requires training for new users. When we are implementing it, it is quite tricky."
 

Pricing and Cost Advice

"The solution’s pricing is neither cheap nor expensive."
"The product's pricing is a good value. It's appropriately priced. The product has all the required features. It doesn't work in some of the areas but, right now overall, it's pretty good."
"I definitely feel the product's pricing is a good value. It is one of the best products we have. The licensing is server-based."
"The product's pricing is good value. Go for user-based licensing, without any limit on the target servers."
"It is good value for our business. According to me, their competitors are more costly. Therefore, it is quite affordable. I find the ARCON to be much cheaper than the other products in the market."
"There are no major concerns with licensing because we can handle multiple servers in our kiosk system."
"We have a subscription to use this solution."
"The licensing is simple, and there are only two types licensing: device licensing and user-based licensing."
"The product's licensing is yearly. I would rate the solution's pricing a six out of ten."
"Quite expensive"
"The solution is very expensive and requires a license. We pay for an enterprise license."
"CyberArk DNA is free if you purchase the CyberArk solution. There is no additional charge for CyberArk DNA, which is great."
"Compared to other solutions, it is costly."
"It can be an expensive product."
"The license CyberArk Privileged Access Manager is on an annual basis."
"With reducing the privileged account access, there has been a huge improvement. They are now bringing more accounts on a little at a time."
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Top Industries

By visitors reading reviews
Educational Organization
62%
Computer Software Company
9%
Financial Services Firm
4%
Real Estate/Law Firm
2%
Educational Organization
34%
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with ARCON Privileged Access Management?
In terms of improvements, I suggest implementing password rotation for service-based accounts, as that should be included.
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
 

Also Known As

ARCON ARCOS, ARCON PAM
CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
 

Overview

 

Sample Customers

RAK Bank, AXIS Bank, Reliance Capital, Kotak Life Insurance, MTS
Rockwell Automation
Find out what your peers are saying about ARCON Privileged Access Management vs. CyberArk Privileged Access Manager and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.