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ARCON Privileged Access Management vs CyberArk Privileged Access Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARCON Privileged Access Man...
Ranking in Privileged Access Management (PAM)
8th
Average Rating
7.8
Reviews Sentiment
7.6
Number of Reviews
36
Ranking in other categories
No ranking in other categories
CyberArk Privileged Access ...
Ranking in Privileged Access Management (PAM)
1st
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
224
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (2nd), Mainframe Security (2nd), Operational Technology (OT) Security (3rd)
 

Mindshare comparison

As of July 2025, in the Privileged Access Management (PAM) category, the mindshare of ARCON Privileged Access Management is 4.0%, down from 4.3% compared to the previous year. The mindshare of CyberArk Privileged Access Manager is 17.1%, down from 22.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM)
 

Featured Reviews

PRAVINKHISMATRAO - PeerSpot reviewer
Enhanced compliance and security through detailed action recordings
We have used ARCON Privileged Access Management for recording videos of user actions taken after logging into systems. Around thirty people, including network engineers, server engineers, and application engineers, use it in the company There hasn't been a notable financial benefit for our…
Abdul Durrani - PeerSpot reviewer
Enables granular and secure access with just-in-time access and Zero Trust model
CyberArk provides a good amount of control over access types. However, as a future enhancement, having additional features for cross-platform integration would be beneficial. It would be good to have integrations with other tools and firewalls, such as Zscaler and CrowdStrike. Although I am not fully aware of recent updates, more cross-platform integration would be valuable. A SOC analyst would like to have centralized access in terms of information flowing in even for privileged access management. They would like to have control over everything instead of opening four to five tabs for different sorts of information. Cross-platform integration would help with that. Customers also want CyberArk's pricing to be better so that they can implement it further and have more licenses. Implementing a privileged access management solution can be challenging. It would be great if CyberArk could provide recommendations based on the compliance standards of an organization. It would help system admins ensure that all the required ports are closed and the systems are being managed properly. If any system is not being used anymore, any ports opened for that system need to be closed. Having such recommendations would be helpful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The deployment process for the solution was easy...The solution's technical support team was good."
"The initial setup is very straightforward. It's not complex at all."
"After storing the administrator password in this password vault of the solution, the solution can automatically go and change the password based on the defined frequency with the defined complexity."
"The initial setup was very simple. There was only one server we had to setup. We needed to store all the passwords, and a secure database is used."
"It is recording video records for Windows and command-line reports for others, Linux and AIX, of whatever activities being carries by that particular administrator."
"One of the main benefits we've experienced is that Arcon helps us manage all our team's tasks and provides recording capabilities."
"One standout feature of ARCON is its ability to resolve lagging issues, especially noticeable in Linux environments."
"100% compliant and you don't have to maintain ID management for each and every user."
"The key aspects of privileged access management are being able rotate passwords, make sure someone is accountable, and tie it back to a user (when the system is being used)."
"The solution is very good for protecting full levels of data privacy."
"CyberArk Privileged Access Manager is stable."
"It is one of the best solutions in the market. Ever since I started using this solution, there has not been any compromise when it comes to our lab."
"CyberArk's support is excellent, providing personalized assistance through a dedicated local account manager and sales engineer."
"If any intruder gets inside, they would not be able to move around nor do lateral movements. It minimize any attack problems within our network."
"Session recordings and timestamps are valuable features. They allow me to specifically select the time a particular command was executed, so I do not have to review the entire recording. I can click on events to determine where and when they happened."
"Password Vault's policy configuration is very good - when you receive an attack, you can segment the structure of the project in order to isolate parts or users."
 

Cons

"If an ID gets locked, the tool cannot unlock it, making it an area where improvements are required."
"For the in-house built applications, they need to provide good, solid access through their portal."
"Anti-bridging should be built into product."
"Managing users is difficult, so that is something that can be improved."
"There are no APIs readily available... I'm working on automation for ARCON so that whatever the ARCON administrator is doing will be automated, rather than having to do it manually. For that, I had to spend months to get the API developed myself. Having that handy out of the box, that would really help..."
"Scalability could be improved."
"I'll provide feedback on additional features after the project is completed. I think it would be better to comment on that after the implementation is finished."
"They they should focus on support. The support needs to be very strong. Since the product is becoming stronger, their support team also should be equally strong. They should respond to open queries within the time limit they have set. Their support team should be more technical, to understand the issue or the set up."
"There should be more models and licensing plans for this software."
"I'm not a fan of technical support with CyberArk. It's like jumping through red tape and hoops. Quite frankly, it's almost like when you call CyberArk you get the Help Desk or the level-one. I'm a level-one. I got the CCD, I know how to do the initial troubleshooting. When I call CyberArk it's because I can't figure the problem out. So I need a level-two, three, four. I don't need you to tell me, "Hey, open a ticket and then give me logs.""
"The greatest area of improvement is with the user interface of the Password Vault Web Access component."
"CyberArk Privileged Access Manager can be improved because I have experienced one issue where a user connected through RDP to a Linux server and the PAM could not fetch any commands or key store logging from the Linux server, which works fine on Windows servers."
"The one place where we found that this product really needs to improve is the cloud. Simple integrations don't exist, even today. We don't have anything specific on CyberArk for managing, SaaS products, SaaS vendors, SaaS credentials. I understand it's a vendor-based thing and that they have to coordinate with the other vendors to be able to do that, and there are integrations coming. But these are the major places where CyberArk definitely needs to invest some more time."
"In the next release, they could simplify the setup and I would like some tasks added like file sharing. When a client connects to CyberArk and wants to put a file on the server, they cannot."
"CyberArk Privileged Access Manager could improve the integration with other solutions and ease of use. Additionally, there should be a feature to have remote connections without a VPN."
"The tool's UI has bugs and lags. It needs to be improved. The deployment process can be complex due to multiple components for various functionalities, each requiring separate infrastructure management. To simplify this process, consolidating all these components into a single platform could be beneficial. The product's pricing could be cheaper."
 

Pricing and Cost Advice

"There are no major concerns with licensing because we can handle multiple servers in our kiosk system."
"Pricing is reasonable."
"The product's pricing is a good value. It's appropriately priced. The product has all the required features. It doesn't work in some of the areas but, right now overall, it's pretty good."
"They do have some licenses, which are required for things like Linux servers. However, in my environment, we do not have Linux servers."
"The pricing and licensing model is very economical."
"ARCON Privileged Access Management's pricing is reasonable."
"We have a subscription to use this solution."
"I am not in a position to give any financials, but whatever we have paid, it is value for money. Their licensing model is good. They have been flexible for us."
"The product’s pricing is feasible for enterprise customers. The pricing is expensive for smaller businesses. You need to pay additional costs for service implementation and local support."
"I believe that this solution is priced well. It's the market leader and I think that it's the best solution."
"The product's licensing is yearly. I would rate the solution's pricing a six out of ten."
"Pricing and licensing depend on the environment."
"CyberArk is one of the best PAM solutions and one of the most expensive, but it works better than the others, so the pricing is fair."
"The SaaS version of CyberArk Enterprise Password Vault is very expensive, but the on-premises version is relative, e.g. depending on the size of the environment, it can be a bit pricey, but it's relatively okay compared to the others."
"The main problem for the tool is its licensing. I work for a really big company. When you try to develop this as a service, usually you work with leverage teams who are formed with dozens of members. You might dedicate one FTE, or less, for something, e.g., an antivirus administrator. You might have half an FTE's effort dedicated to administering the antivirus, but then you have a team of about 30 users who might access that ticket. The problem is that CyberArk eliminated the possibility of concurrent users years ago. This is a big problem for companies who work with leverage teams. You need to pay for everyone. 40 licenses are used by 20 or 30 people. This is a big problem because licenses are not precisely cheap."
"I do not have any opinions to add about the pricing of the product."
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Top Industries

By visitors reading reviews
Educational Organization
36%
Computer Software Company
14%
Financial Services Firm
5%
Government
5%
Educational Organization
18%
Financial Services Firm
14%
Computer Software Company
13%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with ARCON Privileged Access Management?
From an end-user point of view, it would be beneficial if the system could provide information about the last login. This would help identify if the server was accessed by me or if someone has pote...
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
 

Also Known As

ARCON ARCOS, ARCON PAM
CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
 

Overview

 

Sample Customers

RAK Bank, AXIS Bank, Reliance Capital, Kotak Life Insurance, MTS
Rockwell Automation
Find out what your peers are saying about ARCON Privileged Access Management vs. CyberArk Privileged Access Manager and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.