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AWS Security Hub vs ArcSight Enterprise Security Manager (ESM) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Enterprise Securit...
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
97
Ranking in other categories
Security Information and Event Management (SIEM) (19th)
AWS Security Hub
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
22
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (5th), Cloud Security Posture Management (CSPM) (12th)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. ArcSight Enterprise Security Manager (ESM) is designed for Security Information and Event Management (SIEM) and holds a mindshare of 1.1%, down 1.6% compared to last year.
AWS Security Hub, on the other hand, focuses on Cloud Security Posture Management (CSPM), holds 4.6% mindshare, down 5.5% since last year.
Security Information and Event Management (SIEM)
Cloud Security Posture Management (CSPM)
 

Featured Reviews

Ramnesh  Dubey - PeerSpot reviewer
Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods
The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible. So, increasing the storage capacity is one area for improvement. Additionally, the real-time data retention is limited due to the 12 TB restriction. Depending on the Events Per Second (EPS) you receive, you might only be able to retain data for seven to ten days. Overall, the 12 TB limit is the main issue we face in terms of maximizing real-time data storage. Moreover, there are a few improvements I would like to see in future releases. My main suggestion for ArcSight is to simplify the deployment process. Currently, the installation process is quite complex. There are various components involved, including transformations, multiple installations, and containerization for various components. Ideally, I'd recommend that ArcSight allow the entire installation, including the ESM and database, to be completed within a single unified setup process for a streamlined experience. Additionally, having readily available and well-organized documentation for the step-by-step installation process would be incredibly helpful. I would also like to see better support.
MuhammadAzhar Khan - PeerSpot reviewer
Offers best practice recommendations and supports various compliance standards
Security Hub provides insightful information about what is running and where there might be weaknesses. It offers best practice recommendations and supports various compliance standards such as ISO and PCI DSS. Enabling these compliance checks helps identify non-compliant services and suggests steps to achieve compliance. The main advantage is providing information and compliance insights rather than prevention.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It makes maintenance very easy."
"The solution is pretty stable."
"On the positive side, ArcSight ESM's performance was excellent. It was very fast when writing queries. It provided good performance monitoring and had built-in rules to show which rules triggered most often and impacted performance. This performance monitoring was well-implemented."
"The tool is good for correlation and aggregation. We use it as a collection platform."
"Feature-rich solution which provides better network visibility for improved security"
"ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools."
"ArcSight ESM allows us to find if someone is doing an administrative operation at inappropriate times of day or trying to do something they're not allowed to."
"It is a robust product and has multiple valuable features."
"I rate Security Hub ten out of ten for stability."
"AWS Security Hub has very good integration features. It allows for AWS native services integration, and it helps us to integrate some of the services outside of AWS. They have partners, such as Amazon Preferred Network Partners (APN). If you have different security tools around APN, we can integrate those findings with AWS Security Hub reducing the need to refer to different portals or different UIs. You can have AWS Security Hub act as a single common go-to dashboard."
"Security Hub provides insightful information about what is running and where there might be weaknesses."
"The advantage is that it is cloud-native, and we do not need to install agents or sensors to find findings."
"Very good at detection and providing real-time alerts."
"The most valuable features of the solution are the scanning of all the cloud environments and most of the compliances available in the cloud."
"Finding out if your infrastructure is secure is a valuable feature."
"AWS Security Hub can check your infrastructure against multiple compliance frameworks. You can turn on or off specific frameworks based on your needs."
 

Cons

"The roadmap is not clear."
"We would like the ability to easily identify either unused resources or those that are being used sub-optimally."
"The visualization is not very good compared to Splunk."
"The tool should improve its UI. It also should make data more searchable."
"The customer experience could be improved."
"Micro Focus does not have a physical presence here in Pakistan, although IBM does."
"The dashboard looks a bit cumbersome."
"ArcSight ESM is not easy to use and it should be integrated with other tools that have infrastructure capabilities."
"From an improvement perspective, there is a need to add more compliance since, right now, AWS Security Hub only provides four to five compliances to control the tool."
"Many findings are too generic or irrelevant to the environment, which can lead to false positives."
"Security Hub is currently not worth investing in, as it requires more configurations and integration with other services to work effectively."
"The support must be quicker."
"The telemetry doesn't always go into the control center. When you have multiple instances running in AWS, you need a control tower to take feeds from Security Hub and analyze your results. Sometimes exemptions aren't passed between the control tower and Security Hub. The configuration gets mixed up or you don't get the desired results."
"AWS Security Hub should improve the time it takes to update. It takes a long period of time when updating. It can take 24 hours sometimes to update. Additionally, when integrating this solution with more security tools, takes time."
"Whenever my team gets some alarms from the central team, my team needs to initiate whether it's a real or false trigger. The central team needs to keep adjusting to the parameters or at least the concerned IPs, whether it's really from the company's pool of IPs, so the trigger process can be improved. In the next release of AWS Security Hub, I'd like a better dashboard that could result in better alert visibility."
"Security Hub is currently not worth investing in, as it requires more configurations and integration with other services to work effectively."
 

Pricing and Cost Advice

"We have a license to use this solution. The price of ArcSight Enterprise Security Manager is expensive."
"The pricing model is expensive compared to open-source alternatives."
"We're paying a fee for an MSSP, and the cost of the total cost of ArcSight ESM was approximately three to four million dollars a year. The price was less than similar solutions. We did not have additional fees."
"ArcSight ESM is an affordable solution, it cost approximately $200,000 for three years. This price was at a substantial discount."
"The licensing cost is affordable if you get an enterprise license. The licensing is based on EPS, so you can probably provide a package of license for multiple ESMs with their correlational end fees. It is cost-effective."
"Pricing is good, I'd rate the pricing a seven out of ten, with ten being low price. It's better than Splunk and IBM QRadar because their pricing is based on EPS."
"The product licenses are inexpensive."
"Price-wise, ArcSight ESM was a bit high compared to competitors, which factored into our decision to switch to Splunk. It couldn't cover all our business needs for what we wanted to implement."
"AWS Security Hub's pricing is pretty reasonable."
"The price of AWS Security Hub is average compared to other solutions."
"The cost is based on the number of compliances, core checks, and services required, and for more than 10,000 recommendations, the charge is just one dollar."
"The pricing is fine. It is not an expensive tool."
"There are multiple subscription models, like yearly, monthly, and packaged."
"The price of the solution is not very competitive but it is reasonable."
"AWS Security Hub is not an expensive tool. I would consider it to be a cheap solution. AWS Security Hub follows the PAYG pricing model, meaning you will have to pay for whatever you use."
"Security Hub is not an expensive solution."
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Comparison Review

VS
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
15%
Manufacturing Company
11%
Government
9%
Computer Software Company
15%
Financial Services Firm
13%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...
What do you like most about ArcSight Enterprise Security Manager (ESM)?
We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.
What is your experience regarding pricing and costs for ArcSight Enterprise Security Manager (ESM)?
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools. It is worth the investment if you are considering the cost.
Which is better - Azure Sentinel or AWS Security Hub?
We like that Azure Sentinel does not require as much maintenance as legacy SIEMs that are on-premises. Azure Sentinel is auto-scaling - you will not have to worry about performance impact, you will...
What do you like most about AWS Security Hub?
The most valuable features of the solution are the scanning of all the cloud environments and most of the compliances available in the cloud.
What needs improvement with AWS Security Hub?
There is room for improvement in implementing AI capabilities. It would be beneficial for Security Hub to implement preventative measures and to directly apply recommendations instead of just sugge...
 

Also Known As

Micro Focus ArcSight, HPE ArcSight, ArcSight
SQRRL
 

Overview

 

Sample Customers

Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
Edmunds, Frame.io, GoDaddy, Realtor.com
Find out what your peers are saying about AWS Security Hub vs. ArcSight Enterprise Security Manager (ESM) and other solutions. Updated: October 2024.
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