Arctic Wolf Managed Detection and Response vs Cybereason Managed Detection & Response comparison

"I rate the overall solution nine out of ten."

"The agents give pretty good visibility into what is happening at the endpoint."

"We can effectively manage the massive amounts of security data that we receive from various sources such as firewalls, switches, endpoints, and other log sources."

"Arctic Wolf is our eyes and ears 24/7 because we can't possibly watch all of our alerts. We may see all of these alerts, but our attention is distracted because we're working on other things."

"The visibility into our endpoints is huge."

"The most valuable aspect of this solution is the managed detection and response component."

"They provide useful quarterly updates."

"The asset scanning feature and the entire solution, especially their advanced threat protection recently released, are very effective."

"The quick reaction and the ability to restore the state before within a short time are significant."

"The most valuable feature of the solution is endpoint management...The solution's support team is quite good at giving us feedback if there is an issue."

"The quick reaction and the ability to restore the state before within a short time are significant."

"Automated information on zero-day threats is provided without us needing to ask."

"The only frustrating aspect is the lack of support for Windows on ARM devices. We cannot fully secure these devices until they release an updated version of their agent software."

"They focus on detecting administrator-level control compromises. Because they're focusing more on administrator-level compromise, they are less able to see if an individual user has been compromised. It is, admittedly, very difficult because they don't know what normal human behavior is. If a hacker compromises a human account and then acts just like the human, how are you ever going to notice, unless you have some inside knowledge of how the company works? For example, they overlook account lockouts on user accounts, whereas in our own alerting system, we do not. We review every account lockout, and if it is bad, we contact the person, whereas they think of that as noise because they're more focused on the administrator-level compromise."

"I would actually be interested in having fewer features at a lower price."

"In the future, I would like to see a summary report."

"It will be helpful if the dashboard is more granular."

"The only frustrating aspect is the lack of support for Windows on ARM devices. We cannot fully secure these devices until they release an updated version of their agent software."

"If you are not in the security field, this can be difficult to figure out from time to time."

"They could probably expand on their integration tools. They can integrate with more security tools."

"For every new client or every new case, my company has to spin up a new instance, because of which there is a new URL."

"If the language barrier was addressed, it would lower the barrier for a number of German customers. It would take away a unique selling point for our own specialist managed service."

"If the language barrier was addressed, it would lower the barrier for a number of German customers."

"The interface, particularly the dashboard we use for looking at alerts, could be improved."

"I rate the tool's pricing a nine out of ten."

"The pricing is pretty competitive."

"I find their pricing to be reasonable and competitive."

"The pricing is fair."

"It is more expensive than CrowdStrike, but it also has more features. I don't remember the amount, but I do remember that it was on the higher side. I believe we have five sensors, and the sensors have a yearly cost. We don't have any additional costs, but I know that if we have more features, they will add to the cost."

"Price-wise, Cybereason Managed Detection & Response is effective for larger companies, but if you have a small company with less than 1,000 employees, then it gets expensive."