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Atos DirX Directory vs ForgeRock comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atos DirX Directory
Average Rating
6.8
Reviews Sentiment
6.7
Number of Reviews
4
Ranking in other categories
Application Infrastructure (23rd)
ForgeRock
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
37
Ranking in other categories
Identity Management (IM) (10th), Access Management (8th), Customer Identity and Access Management (CIAM) (4th)
 

Mindshare comparison

Atos DirX Directory and ForgeRock aren’t in the same category and serve different purposes. Atos DirX Directory is designed for Application Infrastructure and holds a mindshare of 1.4%, up 0.7% compared to last year.
ForgeRock, on the other hand, focuses on Access Management, holds 3.6% mindshare, down 6.8% since last year.
Application Infrastructure Mindshare Distribution
ProductMindshare (%)
Atos DirX Directory1.4%
NGINX Plus7.9%
Apache Web Server7.0%
Other83.7%
Application Infrastructure
Access Management Mindshare Distribution
ProductMindshare (%)
ForgeRock3.6%
Okta Platform11.3%
Microsoft Entra ID10.7%
Other74.4%
Access Management
 

Featured Reviews

EH
Head of Sales and Business Development at Axalon GmbH
Flexible with high performance and good reliability
The solution scales well. As an example, there has been an American telecom service provider that had 20 million users, and the data of those user profiles had been stored on Dirx Directory, and they don't have any issues in retrieving the data and using it for any kind of services. Regarding our clients, the amount of users depends on if you have end users that don't really use this Directory or not. They are stored in this Directory and make use of the services that are administered via this Directory. There we are talking about millions. Then, you have administrators who configure the Directory and there we're talking about, let's say, hundreds of users.
SR
Software Engineer at a financial services firm with 10,001+ employees
Centralized access control has improved secure onboarding and supports strict compliance
I wish we had used ForgeRock's adaptive risk-based authentication, which allows dynamic adjustment of authentication requirements based on user behavior. This could have helped us further strengthen our security. Another hidden gem is the built-in support for custom authentication modules and scripting, which gives a great deal of flexibility to tailor authentication flows. The self-service capabilities for password resets and account recovery have been very helpful in reducing support overhead and improving user experience. Discovering and utilizing these features would have definitely made our integration even smoother and would have provided additional value for both our users and our security team. One area of improvement would be the user interface for policy and workflow configuration, which can become complex and sometimes unintuitive, especially for new administrators. A more streamlined and user-friendly UI would help reduce the learning curve. Enhanced out-of-the-box analytics and reporting would also be valuable, as our current options often require custom development or integration with external tools. While extensibility is a strength, documentation for advanced customizations and integrations could be more comprehensive and easier to follow. Improved support for seamless upgrades and backward compatibility would also help minimize downtime. In terms of performance, optimizing the platform for high concurrency environments would be beneficial, especially for organizations with large user bases or peak usage periods. Enhanced scalability features such as more granular or horizontal scaling options would provide better support for distributed deployments. For integrations, having more pre-built connectors and easy integration with modern cloud-native services would accelerate adoption. Improved monitoring and real-time health dashboards would help proactively identify and resolve performance bottlenecks.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is its knowledge."
"The role and attribute-based access control has been greatly improved."
"The solution offers high performance."
"DirX Directory is the best feature of the product: a very fast, stable LDAP directory."
"The flexibility of the product."
"The solution is extremely stable; typically if you don't change the setup, the configuration, or anything, it will be running for decades and nothing will happen as an issue."
"ForgeRock enabled us to deliver a more secure and compliant onboarding experience while also improving efficiency."
"My advice to those wanting to implement ForgeRock is if they are looking for a strong customizable identity management solution that strikes the balance between convenience and security then this is probably a good choice for you."
"We found this solution and we found someone who could create a proof of concept and we decided to change from Solaris IDM to this, as it has the same functionality."
"ForgeRock has CIAM with leading and innovative solutions and is DevOps and cloud ready."
"The product is easy to use in a development environment."
"Easy to navigate, handle and manage the applications."
"Almost all the notes which are required for these journeys are out of the box, and if you want to enable biometrics, you can get these notes from ForgeRock marketplace, so most technologies are out of the box or require a minimum configuration."
"The most valuable features of ForgeRock are social login and data protection."
 

Cons

"Needs more available consultants and implementation partners."
"The Self-Service Portal is old school and it lacks easy accessibility for users."
"The price could be better. It would be better if they developed a better endpoint solution in the next release."
"An overall modernization of the product is required in order to keep up with newer products."
"The product provides an excellent framework but could use some polish on the front end to reduce the amount of configuration required for basic tasks."
"The user interface could be more convenient for people that don't know the tool too intensively."
"It would be better if they were available for support whenever the customer needs it, especially during migration or go-live time periods."
"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."
"Technical support needs improvement. We have raised many cases but every time I call, they don't support."
"The product's customization is a bit complicated."
"In future releases, I would like to see easier integration with other solutions, like facial recognition and KYC solutions with biometric onboarding."
"A point for improvement would be to bring more of these errors to the UI for administrators to help them understand what happened and how to fix it."
"One area of improvement would be the user interface for policy and workflow configuration, which can become complex and sometimes unintuitive, especially for new administrators."
"In an upcoming release, the solution could improve by limiting the need to do customizations."
 

Pricing and Cost Advice

"The price could be better."
"ForgeRock's pricing is more competitive than other products."
"The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end."
"Its price is comparable to other products in the market."
"Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more."
"It's a bit pricey and could be more competitive."
"The pricing of the solution is fair but I do not have the full details."
"We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years."
"ForgeRock is an expensive solution."
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Top Industries

By visitors reading reviews
Manufacturing Company
21%
Comms Service Provider
12%
Outsourcing Company
12%
Government
4%
Financial Services Firm
18%
Outsourcing Company
13%
Manufacturing Company
6%
Construction Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise5
Large Enterprise18
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for ForgeRock?
The pricing, setup cost, and licensing are very straightforward, which is a good success. I appreciate that it is very straightforward and helpful.
What needs improvement with ForgeRock?
There are some areas I want ForgeRock to improve. These areas include policy configuration, documentation clarity, UI complexity, and debugging token flow. I want ForgeRock to improve in documentat...
What is your primary use case for ForgeRock?
I am using ForgeRock for standard support, policy configurations, and documentation clarity. The pricing, setup cost, and licensing are very straightforward, which is a good success. I appreciate t...
 

Also Known As

DirX Directory
ForgeRock Identity Platform, ForgeRock OpenIDM
 

Overview

 

Sample Customers

National Savings and Investments, Vehicle and Operator Services Agency
Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University
Find out what your peers are saying about Microsoft, F5, Apache and others in Application Infrastructure. Updated: September 2026.
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