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Atos DirX Directory vs One Identity Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atos DirX Directory
Average Rating
6.8
Reviews Sentiment
6.7
Number of Reviews
4
Ranking in other categories
Application Infrastructure (25th)
One Identity Manager
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
119
Ranking in other categories
User Provisioning Software (1st), Identity Management (IM) (3rd)
 

Mindshare comparison

Atos DirX Directory and One Identity Manager aren’t in the same category and serve different purposes. Atos DirX Directory is designed for Application Infrastructure and holds a mindshare of 0.6%, up 0.3% compared to last year.
One Identity Manager, on the other hand, focuses on Identity Management (IM), holds 6.3% mindshare, down 6.8% since last year.
Application Infrastructure
Identity Management (IM)
 

Featured Reviews

Kleber Fernandes - PeerSpot reviewer
An identity management system with valuable knowledge
We use Atos DirX Directory for cybersecurity with Managed Detection and Response (MDR) solutions Atos DirX Directory helps take care of attacks and manage responses. It also has artificial intelligence to mitigate any attack. The most valuable feature is its knowledge. The price could be…
Ranjan Mishra - PeerSpot reviewer
Enables our organization to manage accounts across multiple target systems from a central identity management solution
The One Identity Manager web portal needs simplification. While a new Angular portal was introduced with version 8.2, the knowledge base lacks sufficient information and resources. Even with an Angular developer or a One Identity specialist, a knowledge gap exists due to the combination of AngularJS and One Identity schema expertise required. This makes it difficult to find resources that can effectively utilize the portal, highlighting the need for a more user-friendly interface. One Identity Manager currently offers Long Term Support only for version 9.0. All other versions have a two-year lifecycle with extended support. For organizations managing a complex environment with numerous connected systems, users, and assignments, upgrading every two years is impractical. Extending support for regular versions by one or two years would benefit clients in this situation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution offers high performance."
"The role and attribute-based access control has been greatly improved."
"DirX Directory is the best feature of the product: a very fast, stable LDAP directory."
"The most valuable feature is its knowledge."
"At the time of the onboarding, this is solution that we have interfacing with HR. On the same day an employee is hired, an account is created and available for the manager when the end user arrives. The opposite is true. The moment employment is terminated, the same day everything is disabled, then later deleted."
"It's role-based access control, and you can manage it. It's perfect for our customer's governance control."
"One Identity Manager stands out for its extensive functionality."
"It provides a unified view of logically connected solutions."
"With this product, we been able to bring together HR, IT, and lifecycle management. It is very helpful for managing the Joiner/Mover/Leaver process. We also use it for compliance on all the audits which are around."
"We are getting cost savings by automating system integrations."
"It ensures high security through multiple approval processes, preventing unauthorized access and enhancing compliance by providing time-based access for privileged accounts with proper audit trails."
"The solution does help us efficiently manage lots of authorizations automatically."
 

Cons

"The price could be better. It would be better if they developed a better endpoint solution in the next release."
"Needs more available consultants and implementation partners."
"The user interface could be more convenient for people that don't know the tool too intensively."
"The Self-Service Portal is old school and it lacks easy accessibility for users."
"An overall modernization of the product is required in order to keep up with newer products."
"The performance could use improvement. Sometimes synchronizations take too long."
"A major area for improvement is Web Designer. If One Identity Manager advances this, it will greatly benefit all customers. Web Designer is based on legacy Microsoft technologies like ASP.NET and HTML."
"It is particularly slow if you are using it in a large organization."
"Using dynamic business roles can degrade the performance of One Identity Manager."
"We take screenshots with the time stamp and give them to the auditors. That's cumbersome to do, even if we're only audited once or twice yearly. I take a screenshot and then show them the time to prove that the configuration is consistent. We have built-in processes to take regular screenshots and store them in a secure place for the auditors. It would be helpful if One Identity store the configuration details as a snapshot. It would also help with any rollbacks or change reviews that the organization might want to do."
"There are several smaller parts of the tool that have room for improvement."
"Their technical support's attitude is a bit strange. Quite often, we have to prove that there is a problem with the product rather than having them prove that there is not a problem with the product."
"Right now, they run an on-prem solution. Our preferred solution for cloud is Azure. So, we have yet to determine how we want to take this forward, because at this time, we are only using Graph APIs to do some Azure-related actions."
 

Pricing and Cost Advice

"The price could be better."
"There is a one-time licensing cost, and there is also a yearly subscription fee."
"In addition to licensing fees, we may incur costs for professional services if product issues or implementation errors arise beyond our control."
"The pricing is okay."
"It is fairly priced because they provide all the features by default. That is why they charge a bit more than other vendors. I am not sure about the exact cost part, but One Identity is a little bit more expensive than IBM and other tools."
"We are paying for premium support, which is expensive. However, we do receive very good, fast support."
"The pricing is reasonable compared to other solutions."
"One Identity Manager is expensive."
"We are using a self-built solution. It would cost too much to get that up to the standard of what we need. In the long-term, it is cheaper to buy a solution that has what we need. Though, we are still running the previous solution, as we are still in the implementation phase."
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Top Industries

By visitors reading reviews
Manufacturing Company
17%
Government
17%
Financial Services Firm
13%
Insurance Company
8%
Computer Software Company
18%
Financial Services Firm
15%
Government
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
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What do you like most about One Identity Manager?
The One Identity birthright process has helped generate user accounts more accurately and quickly.
What is your experience regarding pricing and costs for One Identity Manager?
One Identity Manager is positioned as a premium product. It falls between middle and high in terms of cost, approximately a six to seven if ten is expensive.
What needs improvement with One Identity Manager?
The user experience has been a concern in the past, particularly with the web interface, but improvements are expected with the transition to Angular. The support from One Identity is very poor. Th...
 

Also Known As

DirX Directory
Quest One Identity Manager
 

Overview

 

Sample Customers

National Savings and Investments, Vehicle and Operator Services Agency
Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
Find out what your peers are saying about Microsoft, IBM, F5 and others in Application Infrastructure. Updated: June 2025.
855,164 professionals have used our research since 2012.