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AudioCodes Mediant Cloud SBC vs Oracle Enterprise Session Border Controller comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AudioCodes Mediant Cloud SBC
Ranking in Session Border Controllers (SBC)
1st
Average Rating
8.6
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Oracle Enterprise Session B...
Ranking in Session Border Controllers (SBC)
2nd
Average Rating
8.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Session Border Controllers (SBC) category, the mindshare of AudioCodes Mediant Cloud SBC is 22.9%, down from 28.5% compared to the previous year. The mindshare of Oracle Enterprise Session Border Controller is 8.6%, down from 17.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Session Border Controllers (SBC) Mindshare Distribution
ProductMindshare (%)
AudioCodes Mediant Cloud SBC22.9%
Oracle Enterprise Session Border Controller8.6%
Other68.5%
Session Border Controllers (SBC)
 

Featured Reviews

Adriel Silva Camargos - PeerSpot reviewer
Analista de Telefonia at Nwi Telecom
Remote telephony has transformed daily operations and secures complex voice networks for agencies
In my opinion, AudioCodes Mediant Cloud SBC could be improved with more security features and VPN capabilities when you think of a SaaS machine, Software as a Service in the cloud. If AudioCodes Mediant Cloud SBC had the possibility of having that within the system, a more mature security module, it would minimize the need to keep creating that in Amazon Elastic, in DigitalOcean, in Contabo, whichever platform, in Azure, or wherever you place your machine. If it matures more, that would be very interesting.I would like to reinforce that this security is different from cloud infrastructure compared to on-premises, on site at the client. When we are using an on-site AudioCodes Mediant Cloud SBC, we are only exposing one IP on the internet, opening a port, from a machine that is in the cloud. It is completely exposed, with the firewall issue. My comments and advice about AudioCodes Mediant Cloud SBC include adding VPN and connected networks. The cloud infrastructure is a different paradigm, so it requires more care in cloud architecture. If AudioCodes Mediant Cloud SBC itself provides this security aspect with an increasingly robust firewall, it reduces this external work of managing the security infrastructure.
PuneetSingh - PeerSpot reviewer
Cloud Tech Support Speacialist at a consultancy with 10,001+ employees
Stable, flexible, and offers reasonable pricing
One area for improvement with Oracle SBC is its complexity, which can make it challenging for non-technical users to manage effectively. It requires a high level of technical expertise to understand and manage the device efficiently. Simplifying the user interface and providing more user-friendly management tools could help make it more accessible to a wider range of users. I would like to add a more user-friendly interface to Oracle SBC, with a focus on GUI-based management to simplify operations for end users and clients.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"My advice to others considering AudioCodes Mediant Cloud SBC is that it is the best SBC available for voice environments, and I recommend AudioCodes Mediant Cloud SBC one hundred percent to other customers."
"The stability of AudioCodes Mediant Cloud SBC is outstanding, with uptime near one hundred percent, and updates only take about five minutes."
"AudioCodes Mediant Cloud SBC has positively impacted our organization by centralizing the devices across a few locations and integrating them via the network."
"AudioCodes Mediant Cloud SBC has positively impacted my organization as it has become part of our product suite, and none of our solutions deploy without it, reflecting its crucial importance."
"AudioCodes Mediant Cloud SBC had a positive impact on my organization in terms of flexibility, being able to place a VoIP proxy with an external IP to provide extension authentication via the internet in a secure, isolated way, directing that internally to the client's PBX, which generated flexibility for the company, security, and increased productivity, including during the COVID pandemic."
"AudioCodes Mediant Cloud SBC has positively impacted my organization by being cost-effective compared to other vendors in the market, it is easy to set up, not complex, and the troubleshooting is straightforward as long as I have knowledge and experience with AudioCodes devices."
"AudioCodes Mediant Cloud SBC is very flexible for handling calls and manipulating calls, and it is very good for doing internal manipulations and routings, both of SIP headers and of delivering calls to special destinations."
"The most valuable features of Oracle Enterprise Session Border Controller are interoperability with different vendors and security, and it's a good solution to have a firewall between the PSTN companies and the client network."
"Assisted with interpretability, security hardening and protection services."
"This solution is the Swiss army knife of border controllers."
"From my perspective, there are no additional costs once the solution is live, which is beneficial because it works well and is steady."
"It is a specialized and stable tool that can accomplish what you need it to do in session border control."
"The best thing about the Oracle SBC is its flexibility to work with various PBX systems and communication platforms like Cisco, Genesys, and Microsoft Teams."
 

Cons

"A point in the main use case that I believe could evolve and further facilitate my work is the replacement of modules."
"Customer support from AudioCodes has been good since 2009, and while they have improved over time and align with top players such as Microsoft and Cisco, there is still room for improvement, particularly at the tier one level, despite a strong escalation process."
"AudioCodes Mediant Cloud SBC can be improved by adding more monitoring features on the interface itself."
"Support for AudioCodes Mediant Cloud SBC could be better in Brazil."
"A single configuration page for all devices could be an improvement for AudioCodes Mediant Cloud SBC."
"Regarding AudioCodes Mediant Cloud SBC's AI capabilities, I feel that its reliability is not one hundred percent accurate, particularly in analyzing SIP issues and log-related problems."
"I would like to add a more user-friendly interface to Oracle SBC, with a focus on GUI-based management to simplify operations for end users and clients."
"Oracle Enterprise Session Border Controller could improve by having more information in the management options and having overall better features for the companies that use it."
"However, it could have more stability."
"Like every product it has some small bugs, but would be better with real improvement in evolution of the virtualization process of the product itself."
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Financial Services Firm
11%
Healthcare Company
9%
Manufacturing Company
9%
Computer Software Company
12%
Comms Service Provider
10%
Manufacturing Company
10%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Large Enterprise4
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for AudioCodes Mediant Cloud SBC?
From my perspective, the pricing, setup costs, and licensing is reasonable considering the service support that AudioCodes delivers.
What needs improvement with AudioCodes Mediant Cloud SBC?
It would be nice if we could use AI on AudioCodes Mediant Cloud SBC to automatically configure it. The upcoming firmware version will support replacing the public certificates required for Teams, s...
What is your primary use case for AudioCodes Mediant Cloud SBC?
AudioCodes Mediant Cloud SBC serves as my primary solution to support SIP trunking for direct routing for Microsoft Teams. We have a SIP trunk from LoopUp, which is connected to AudioCodes Mediant ...
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Also Known As

E-SBC
No data available
 

Overview

 

Sample Customers

EPK, American Axle & Manufacturing, Georgia Military College, POLYPLASTIC Group, Telmex, Telmex, Freudenberg, Allen Independent School District, ViewQwest
Silkroad
Find out what your peers are saying about AudioCodes Mediant Cloud SBC vs. Oracle Enterprise Session Border Controller and other solutions. Updated: September 2026.
914,262 professionals have used our research since 2012.