Aurea CX Messenger vs Mule ESB comparison

Aurea and Salesforce are both solutions in the Enterprise Service Bus (ESB) category. Aurea is ranked #14, while Salesforce is ranked #2 with an average rating of 8.0. Aurea holds a 2.4% mindshare in E, compared to Salesforce’s 16.5% mindshare. Additionally, 100% of Aurea users are willing to recommend the solution, compared to 87% of Salesforce users who would recommend it.

Aurea CX Messenger

Read 7 Aurea CX Messenger reviews

1,070 Views
321 Comparison Views

100% willing to recommend

Mule ESB

Read 54 Mule ESB reviews

3,829 Views
2,910 Comparison Views

87% willing to recommend

Aurea CX Messenger

Mule ESB

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 3, 2025

Mule ESB and Aurea CX Messenger are notable products competing in the integration platform sector. Mule ESB appears to have an advantage due to its flexibility, extensive connectors, and strong community support, enhancing its integration capabilities.

Features: Mule ESB offers robust integration flexibility with a wide array of connectors like Salesforce and SAP, efficient data transformation through DataWeave, and versatile deployment strategies. Its open-source nature supports varied integration methods and architectural styles, benefiting developers. Aurea CX Messenger excels in seamless development and deployment with tools like XSLT and JavaScript, ensuring ease for developers without tool-specific coding. Its scale-ready runtime environment supports traffic increase efficiently.

Room for Improvement: Mule ESB needs better documentation, improved stability, and enhanced exception handling support. Users seek more lightweight operations and easier setup processes. Aurea CX Messenger could benefit from cloud feature integration and alignment with modern API standards. Users also suggest less frequent version upgrades and more comprehensive documentation to enhance the user experience.

Ease of Deployment and Customer Service: Mule ESB provides deployment flexibility with public, private, and hybrid cloud options, offering strong community support and responsive technical service. Aurea CX Messenger primarily supports on-premises environments and has consistent customer support, though users suggest improvements in responsiveness and expanded support options.

Pricing and ROI: Mule ESB includes a free Community Edition but involves high licensing costs, impacting ROI. Aurea CX Messenger is more cost-effective due to its subscription model that includes development environments, offering lower pricing compared to Mule ESB. These cost structures significantly influence perceived value and ROI optimization for both products.

To learn more, read our detailed Aurea CX Messenger vs. Mule ESB Report (Updated: February 2026).

Buyer's Guide

Aurea CX Messenger vs. Mule ESB

February 2026

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Helped 881,733 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Aurea CX Messenger

Ranking in Enterprise Service Bus (ESB)

14th

Average Rating

9.0

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Business Activity Monitoring (4th), Message Queue (MQ) Software (12th), SOA Governance (7th), Message Oriented Middleware (MOM) (8th)

Mule ESB

Ranking in Enterprise Service Bus (ESB)

2nd

Average Rating

8.2

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2026, in the Enterprise Service Bus (ESB) category, the mindshare of Aurea CX Messenger is 2.4%, up from 0.6% compared to the previous year. The mindshare of Mule ESB is 16.5%, down from 21.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Service Bus (ESB) Market Share Distribution
Product	Market Share (%)
Mule ESB	16.5%
Aurea CX Messenger	2.4%
Other	81.1%

Enterprise Service Bus (ESB)

Featured Reviews

Radhey Rajput

Sr. IT Analyst at NCR Corporation

Lightweight and efficient solution

It's very good and lightweight. But, it does not provide web service communication. But it is excellent for internal connections One valuable feature is the messaging broker. If there is a disruption, it restores the messages. And when the application is running, it delivers all the messages. The…

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Srinivas-Kanduri

Enterprise integrator at a tech vendor with 10,001+ employees

Integration architecture has enabled reliable multi-channel messaging and secure API management but now needs better analytics and simpler development

In my opinion, the real-time analytics part of Mule ESB is not up to the mark for the decision-making process. While there are some analytics features, they lack the standards needed for enterprise use. Compared to other analytics tools such as Power BI, MuleSoft falls short.Points for improvement in Mule ESB definitely include enhancing the analytics capabilities because currently, they rely on external logging tools such as Splunk or ELK, which is lagging behind compared to other tools such as Workato that offer more analytical features. Additionally, issues arise with AI-based use cases due to dependencies on Salesforce tools such as agent force, making development more complicated when it should be more independent. Developing AI-based agents without being tied to Salesforce applications could also enhance functionality.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The features that I have found most valuable are that it is very easy to develop. Most of it is graphical, but we also have the option to add any custom call that you need."

"The solution offers excellent stability."

"The Messenger Broker is a really good feature."

"ESB: Provides all kind of possibilities to resolve business needs. A lot of ready to use services plus custom Java services. I used a lot of them all."

"The solution is highly scalable, this is very important for us. It can handle a lot of messages."

"SDM: User-friendly tool which allows for a seamless approach to performing hotfixes, if required."

"The solution's drag-and-drop interface and data viewer helped us quite a lot."

"We can use Java expressions anywhere in the flow."

"The most powerful feature is DataWeave, which is a powerful language where data can be transformed from one form into another."

"The product offers a community edition that is free of cost."

"This tool has exceptional API management and integration connectors in addition to multiple out of the box connectors."

"The most valuable feature for Mule is the number of connectors that are available."

"The solution offers multiple deployment options."

"The most valuable feature of Mule ESB is data transformation, i.e. our interacting with different systems and orchestrating for our business needs."

More Mule ESB pros

Cons

"I don't know if the last version has the cloud option, but maybe that could be good. That could be something that is included."

"The solution needs to improve support for new, more recent protocols on the API."

"It should include/add more services with the product as per market demand. It should include custom Java services developed by any organization or provide a platform where users/developers can share ideas/custom services, etc."

"The improvement is that it should be on the cloud and use web services."

"Aurea CX Messenger could improve by making better use of the new APIs"

"You should not hurry with upgrades without testing the whole product completely."

"There are some issues with both stability and scalability."

"The solution's setup needs to be a bit more straightforward and its support needs to respond faster."

"There are some features on the commercial version of the solution that would be great if they were on the community version. Additionally, if they added more authorization features it would be helpful."

"I cannot say that installation with Kubernetes needs to be improved to be less tricky, but more information is needed from MuleSoft. They do not help much with Kubernetes, so we should have a person who is well-versed in Kubernetes to handle this."

"It needs more samples. Also, the dependency on Maven should be removed."

"From an improvement perspective, there should be fewer coding challenges for users in Mule ESB."

"We would like to have a built-in logging framework in which we can do auditing."

"The solution isn't as stable as we'd like it to be. There are some ongoing issues and therefore Mule has to provide frequent patches. Mule's core IP should be more stable overall."

More Mule ESB cons

Pricing and Cost Advice

"The pricing is not so high."

"You pay nothing for licensing, because the commercial model is a subscription. Other environments, such as QA and Development, are included in the subscription"

"Much better than Oracle SOA Suite."

"The licensing is yearly, and there are additional fees for services."

"Most of the challenges that I had with this solution were for smaller customers. There is not a good licensing model or pricing model. It is more expensive than other solutions, and that's the downside of MuleSoft. I had to be creative to be able to sell it to the business, but we did. This is something they have to work on because for large companies, it's affordable, but for small and medium businesses, it's very hard to sell."

"Mule ESB is an expensive solution."

"Regarding licensing and pricing, I find it somewhat flexible. They are more flexible with larger customers compared to small and medium ones, as their licensing model depends on ports and other factors. Large customers benefit from more flexibility in implementation and renewal compared to smaller ones."

"This is expensive. In my next project, we had to go to other vendor."

"The pricing must be improved."

"Plan your licensing model (cloud or on-premises or hybrid) that will allow seamless integration with new partners."

"This product is expensive, but it does offer value for money."

More Mule ESB pricing and cost advice

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Top Industries

By visitors reading reviews

Insurance Company

13%

Financial Services Firm

10%

Manufacturing Company

10%

Media Company

Financial Services Firm

14%

Computer Software Company

13%

Manufacturing Company

11%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	1
Midsize Enterprise	1
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	6
Large Enterprise	38

Questions from the Community

Ask a question

Earn 20 points

Migration from IBM Integration Bus to Mulesoft ESB for a large enterprise tech services company

I was previously part of the Oracle SOA/OSB development team. In my current capacity I architected solutions using MuleSoft Anypoint Platform on cloud / on-premises and hybrid modes and on PCE/RTF ...

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IBM Integration Bus vs Mule ESB - which to choose?

Our team ran a comparison of IBM’s Integration Bus vs. Mule ESB in order to determine what sort of ESB software was the best fit for our organization. Ultimately we decided to choose IBM Integratio...

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What do you like most about Mule ESB?

The solution's drag-and-drop interface and data viewer helped us quite a lot.

See all answers

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Product Reports

Buyer's Guide

Business Activity Monitoring

January 2026

Download Aurea CX Messenger product report

Buyer's Guide

Mule ESB

January 2026

Download Mule ESB product report

Also Known As

CX Messenger Enterprise, Aurea Sonic ESB, Aurea Sonic, Aurea Sonic MQ

No data available

Overview

CX Messenger lets your technology keep pace with your business. Aurea’s industry leading Enterprise Service Bus (ESB) lets you adapt and change your infrastructure with plug-and-play speed and ease.

Aurea

For companies looking to modernize and unlock the value of existing on-premises systems and applications, an enterprise service bus (ESB) architecture serves as a critical foundation layer for SOA. When deployed as an ESB, the Mule runtime engine of Anypoint Platform combines the power of data and application integration across legacy systems and SaaS applications, with a seamless path to the other capabilities of Anypoint Platform and the full power of API-led connectivity.

Salesforce

Sample Customers

Heathrow, HomeServe, Paypal, Freedom Mortgage

Ube, PacificComp, University of Witwatersrand, Justice Systems, Camelot

Buyer's Guide

Aurea CX Messenger vs. Mule ESB

February 2026

Free Report: Aurea CX Messenger vs. Mule ESB

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