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Aurea CX Process vs Fortra's Automate comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Aurea CX Process
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
1
Ranking in other categories
Business Process Design (27th), Business Process Management (BPM) (47th)
Fortra's Automate
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
37
Ranking in other categories
Robotic Process Automation (RPA) (4th), Business Orchestration and Automation Technologies (5th)
 

Mindshare comparison

While both are Process, Business Automation, and Digital Transformation solutions, they serve different purposes. Aurea CX Process is designed for Business Process Design and holds a mindshare of 0.8%, up 0.1% compared to last year.
Fortra's Automate, on the other hand, focuses on Robotic Process Automation (RPA), holds 2.7% mindshare, up 1.3% since last year.
Business Process Design Market Share Distribution
ProductMarket Share (%)
Aurea CX Process0.8%
Visio11.3%
Bizagi10.3%
Other77.6%
Business Process Design
Robotic Process Automation (RPA) Market Share Distribution
ProductMarket Share (%)
Fortra's Automate2.7%
Microsoft Power Automate13.0%
UiPath Platform12.9%
Other71.4%
Robotic Process Automation (RPA)
 

Featured Reviews

HC
Savvion (BPM) J2EE Developer at a tech vendor with 51-200 employees
Facilitates development flexibility and easy customization
Flexibility of development. Developer can use various JavaScript APIs for development. Most (or all) of the components are plug and play. Customization is easily achievable most of the time As mentioned above, it is more flexible than other products available in the market. Performance. More…
Jane Rachma Kiniti - PeerSpot reviewer
IT Project Manager at Labo des histoires
Automate has streamlined workflows and increased efficiency with powerful automation
The best features of the solution are the flexible automation features, it is rich with beautiful connectors, and it is easy to use with little to no coding knowledge required to get started, so anybody can use the tool. The intuitive interface of Automate has an intuitive design, which makes it easy to learn and use even without a strong technical background, and it has a drag-and-drop interface, which makes everything so easy and straightforward. The error handling capabilities in complex automation tasks are powerful, as it handles all types of tasks, whether complex or simple. I've never faced any problems even when dealing with complex tasks, so everything is super smooth and highly reliable, even when dealing with big tasks, as it has never slowed down. Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows. The automated analytics have helped improve our business processes since it has increased our efficiency by automating our everyday tasks, freeing up time for us to focus more on strategic activities such as analyzing data and developing new business strategies. It is also cost-saving. By minimizing manual labor, it decreases human errors that can lead to costly mistakes. By automating the tasks, it helps to save costs, and it also improves our accuracy by reducing these errors to ensure that tasks are done almost perfectly.
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
6%
Performing Arts
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise10
Large Enterprise9
 

Questions from the Community

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What is your primary use case for HelpSystems AutoMate?
I use Fortra's Automate for IT operations as an automated repetitive workflow task, handling tasks like file transfer, job scheduling, SAP data pools, and system notifications.
What is your experience regarding pricing and costs for Fortra Automate?
I am somewhat aware of Fortra's Automate's pricing, and I can say it is budget-friendly—not too cheap or too high. The pricing is on point.
What needs improvement with Fortra Automate?
Fortra's Automate is good overall, but the advanced logic is somewhat challenging. Some of the more complex branching and error handling require digging into documentation or trial and error before...
 

Also Known As

CX Process Enterprise, Savvion BusinessManager, Savvion Process Modeler
HelpSystems Automate, Automate
 

Overview

Information not available
 

Sample Customers

Air France-KLM, Proximus, Barratt Developments, Heathrow, HomeServe, Paypal, Freedom Mortgage
Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
Find out what your peers are saying about Camunda, Microsoft, Bizagi and others in Business Process Design. Updated: January 2026.
881,082 professionals have used our research since 2012.