

Cisco Duo and Auth0 Platform compete in the identity management and authentication solutions category. Cisco Duo seems to have the upper hand due to its ease of use and extensive integration capabilities, making it more accessible for organizations of varying sizes.
Features: Cisco Duo provides robust security functionalities, including two-factor authentication (2FA), device verification, and phishing resistance. It offers passwordless authentication, which improves user experience and reduces credential theft risks. The platform's extensive integration possibilities make it suitable for various enterprise environments. Auth0 Platform excels in offering customizable authentication flows, identity federation, and strong security features like MFA and bot detection. It provides seamless integration across identity providers, supporting multi-tenancy for complex organizational structures.
Room for Improvement: Cisco Duo could enhance integration with legacy systems and reduce dependency on mobile devices. An improved pricing model would also be beneficial against competitors offering bundled solutions. Auth0 Platform might improve its compatibility with legacy systems and offer better support for APIs. More favorable pricing options for smaller businesses and increased no-code branding for Universal Login could broaden its appeal.
Ease of Deployment and Customer Service: Cisco Duo supports deployment in private, hybrid, and public clouds, including on-premises setups, offering comprehensive documentation and responsive customer service. Auth0 Platform, a primarily public cloud solution, provides extensive documentation and receives positive feedback for its technical support, though integration support and a more flexible administration structure could be enhanced.
Pricing and ROI: Cisco Duo's competitive pricing with various licensing tiers caters to different needs, although higher costs for large enterprises are justified by the security ROI it offers. Its MFA solution helps reduce cyber insurance premiums, providing immediate cost benefits. Auth0 Platform is perceived as more affordable than some competitors, though its enterprise-level pricing can be high. Its efficient onboarding process through direct setup and comprehensive documentation mitigates initial deployment costs, delivering substantial returns through enhanced security and streamlined processes.
Okta is unique in offering comprehensive services including single sign-on, IGA, privileged access, and endpoint security, making it a worthwhile investment compared to deploying multiple vendors.
Currently, I feel that Auth0 Platform is very affordable.
If a company has a data breach, it does not matter how much money they saved by not using tools because users will leave and the reputation will be damaged.
Not having MFA means you cannot put a price tag on that because you will be hit with ransomware immediately.
I think Cisco Duo offers a good return on investment for startups, newer organizations, or those utilizing cloud-based applications.
I have not seen ROI with Cisco Duo; probably the opposite, because it impedes productivity time to be able to get into the system.
The support staff are engineers, not just frontline personnel, ensuring expert assistance.
You have options to reach out to engineering from their side if you have any questions, and it can be escalated from support so you can get assistance from people working on the product.
I would rate their customer support a nine; I have not seen any complaints.
They got back to us quickly, were nice, and gave us what we needed.
I would rate their support 10 out of 10.
I would rate support for Cisco Duo a 10, as I have never had a negative experience.
As I continuously add users, customers, and refactor for other applications in Auth0 Platform, it supports my application growth efficiently.
The tool is very scalable and meets our customers' needs.
Auth0 Platform is very scalable, and Okta handles CI/CD deployments effectively to adjust to needs.
In my last contracting position, it was a large one for a major worldwide airline that had hundreds of thousands of devices that could use Cisco Duo, and it scaled very well.
You would not need many more engineers to manage Cisco Duo even if we scale up to 500 employees because it is so simple to manage.
Cisco Duo is scalable for organizational growth.
For the last four years, we have not experienced any bugs from Auth0 Platform.
Overall, the platform has proven to be dependable and highly scalable, successfully managing increased traffic due to its stateless JWT-based authentication.
I have not experienced any downtime with Okta; in the last one and a half years, including production environments with higher availability setups, the systems ensure uptime.
We have not had any Cisco Duo outages across all the companies I have worked for that utilize Cisco Duo.
The stability has been excellent.
I did not notice any downtime or crashes with Cisco Duo.
The only area for improvement is that Auth0 Platform cannot handle requests for developing APIs for legacy systems, such as mainframe models, where ForgeRock and IBM Security Verify Access can be utilized.
By default, the user profile does not contain the name, first name, or address, which I would expect.
Auth0 could be made more accessible to beginners.
If you don't have internet access, you can't access your computer, only local access is available.
It lacks some dynamic identity management features compared to other products such as SailPoint.
Cisco should allow easier integration with third-party equipment because Cisco's own equipment is expensive.
Considering the amount of features I use, such as multi-factor authentication, it is affordable and comparatively less for the features it is giving compared to other existing platforms.
The cost of the solution itself was cost-effective enough that I didn't even need to compare it with EntraID.
Auth0 Platform is quite affordable compared to IBM Security Access Verify, which is on the higher end.
The pricing is acceptable to them.
Their website lists $3 per month per user for the Essential license.
One of my customers recently received a billing statement charging 3,600 US dollars for 100 users for one year.
Being able to execute custom code snippets within Auth0 Platform to set different access levels or provide messages to users who lack access to requested pages, along with tracking and notifications, is very beneficial.
Key differences include time-saving features, everything in one place, many features, support for multi-tenancy, and management APIs for easy integration.
The measurable improvements I have seen in scalability, security, and velocity since implementing Auth0 are mostly that I don't have to worry about adding new features because a lot of features are available out of the box when it comes to identity-related features.
From a management perspective, I appreciate that we can enroll or control devices on the back end for people who get a new phone and forget to handle Cisco Duo properly and need to add a new device.
Our company benefits from all those features of Cisco Duo with confidence, and we feel very secure with it in terms of authentication of our logins.
The benefit of having a complete passwordless environment in our organization is that it's gotten people away from using the sticky note under their keyboard - which is a huge problem.
| Product | Mindshare (%) |
|---|---|
| Cisco Duo | 3.3% |
| Auth0 Platform | 6.6% |
| Other | 90.1% |


| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 5 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 41 |
| Midsize Enterprise | 24 |
| Large Enterprise | 54 |
Auth0 Platform utilizes JWT-based authentication and supports over 30 social logins, enabling integration with various codebases. Known for robust security, compliance, and scalability, it's tailored for enterprises needing customizable, efficient authentication solutions.
Auth0 Platform is a comprehensive identity management system used for customer, business-to-business, and API authentication across cloud infrastructures like AWS, Azure, and GCP. It simplifies user logins and identity management with features like Single Sign-On, identity federation, and multi-tenancy. Enterprises rely on it for its dynamic authentication capabilities and efficient management of user roles. However, areas for enhancement include authorization features, flexible pricing for small developers, and enhanced documentation for machine-to-machine authentication. Improving multi-tenancy support and customizable login experiences could elevate its appeal.
What are the key features of Auth0 Platform?In industries deploying Auth0 Platform, such as cloud-based service providers and enterprises using API-driven architectures, its implementation focuses on secure and seamless user logins. Many leverage its readiness for scaling authentication processes and its extensibility, including support for Single Sign-On and identity federation, to create streamlined user experiences across businesses. Expanding multi-factor authentication beyond traditional methods and refining social login integrations are common approaches to address specific industry needs.
Cisco Duo is a cloud-based identity security platform safeguarding critical resources for any user and device worldwide. Known for its ease of use, Duo offers seamless protection across multi-cloud, hybrid, and on-premises environments.
Cisco Duo is designed to secure access with identity-first protection and provides extensive visibility throughout an organization's identity ecosystem. Offering multi-factor authentication, Duo facilitates easy integration and management, allowing teams to protect data effectively on VPNs, applications, and networks. Its single-pane management improves security processes while enhancing trust, making it suitable for diverse IT infrastructures.
What are the key features of Cisco Duo?
Which benefits and ROI should users consider?
In industries like education and finance, Cisco Duo is widely employed to secure multi-factor authentication across platforms such as email, databases, and servers. Its integration capabilities with Microsoft 365, Active Directory, and VPNs like AnyConnect are instrumental in verifying user identities using mobile apps or OTPs, catering effectively to both remote and on-premise environments.
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