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Automic Automation vs Automic Automation Intelligence [EOL] comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JAMS
Sponsored
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
38
Ranking in other categories
Workload Automation (3rd)
Automic Automation
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
104
Ranking in other categories
Workload Automation (2nd), Business Orchestration and Automation Technologies (9th)
Automic Automation Intellig...
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Featured Reviews

reviewer2770605 - PeerSpot reviewer
Cloud Engineer at a financial services firm with 501-1,000 employees
Has streamlined complex job scheduling across scripting languages while reducing manual effort
JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client. A functionality running on the JAMS server to continuously check the JAMS agents would ensure they are working properly. If an agent is not responding, a feature to restart the service from the job server machine would be beneficial. The upgrade process, particularly when switching from V6 to V7, could be clearer in terms of documentation, ideally with screenshots showing exactly what needs to be done on each screen.
Peter Grundler - PeerSpot reviewer
Senior Consultant at Tricise
Helps to move away from manual tasks and offers wide platform support and web-based interface
Customers want to move away from manual monitoring and checking processes. Automating these processes helps in time-saving and reduces human error. When you automate business processes, it reduces mistakes. It eliminates the risk of manual errors such as typos. There is a 20% to 30% reduction in human error. It fulfills all the needs when it comes to visibility and control across various operating platforms. It is the perfect product for managing processes that span multiple operating platforms. Automic Automation has the widest platform support compared to other products, such as Control-M, Tivoli from IBM, or Stonebranch. It definitely helps with compliance processes. We have had a lot of customers for two years with a focus on compliance, and it works. They were successful. Due to the fact that our customers can automate a lot of things, it reduces operating costs. It is hard to give a number because the savings are different for each customer. If a customer never had any automation, there could be about 80% savings after implementing Automic Automation, whereas for a customer who already has automated tasks, the difference will be less by adding Automic Automation. They might see 5% to 10% more savings. Automic Automation helps improve our ability to meet SLAs. In the recent versions, SLA management has been integrated, which previously was an external component. Because a lot of customers used it and asked Broadcom to implement SLA management into the workload engine, Broadcom included it. We see more and more customers running their SLA management via the Automic Automation product.
DS
Personal Assistant at Centrum.sk
Saves time on manual processes and provides alerts on special scenarios
The installation process is quite straightforward, although some database knowledge is required for setting up the base. Alternatively, someone with the necessary capabilities can handle this step for you. Overall, the installation is especially easy for Windows platforms. Deployment can be completed in three days. The number of people required to manage the tool depends on the size of the environment. One person may suffice for smaller environments, while larger environments may require two or three individuals. The frequency of scheduling requests, additional responsibilities within the environment, and the company's specific needs all play a role in determining the necessary staffing. One or two individuals can handle the maintenance if the setup is stable with minimal changes. However, in the case of frequent changes, more staff may be needed to manage the tool.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I appreciate JAMS for its readily available templates that allow me to create and deliver stand-up presentations within minutes quickly."
"Previously, we manually managed file transfers by writing our scripts. The automated MFT feature is great for me and the company. It helps us know where the files are going and enables us to track errors if anything fails. It also makes the connection seamless for third-party vendors."
"We looked at other companies, like VisualCron, that were cheaper, but one of the main sticking points was the fact that they wouldn't have provided a central location for us to monitor across all servers. That was one of the biggest selling points of JAMS."
"The most valuable feature is the easily accessible data in the database because we run a lot of SQL scripting against the database."
"Fortra's JAMS helped us centralize job management across our platforms and applications. This is critical because we schedule tasks across multiple applications and operating systems, using triggers and start dates to coordinate their execution."
"The most valuable feature for us is that it's DR-ready. With respect to disaster recovery, it has the built-in capability for failover to our DR site. If all of the required ports are open, it can be done seamlessly."
"The overall product is fantastic. I love it. It has been a fantastic, solid product. If I have one tiny bit of a problem with it, the support team gets in touch with me right away. I don't know if I've had another service that has been as fantastic as the JAMS support team."
"The most valuable feature of JAMS is its user-friendly interface, especially after upgrading from version six to seven."
"You gain a lot of time and effort because you can automatize many things. Repetitive tasks costs us, so we can reduce them to zero effort and minimal costs by using the product."
"All the components that it can use to design work flow; process automation."
"For us, it gives us what we need so it's a good value."
"We have a tool that secures and controls State assets."
"Automic Automation's integration with cloud platforms for enhancing operational efficiency is positive, as it has many supported endpoints for cloud applications out of the box."
"I like the connectors Automic has provided or the agents that give me the flexibility to connect to various source and target systems. It's pretty easy to manage complex workloads using Automic. Its user interface makes it easier for us to manage."
"Both the stability and the scalability of Automic Workload Automation are great."
"The scalability is very good. We can scale it however we want."
"The tool's online manuals and documentation are good. Its user interface is user-friendly."
"The Action Packs are a good feature."
"The most valuable feature of Automic Automation Intelligence is the ability to see all of the batches from one place. Additionally, there is a multiple scheduler that is useful."
 

Cons

"The biggest area with room for improvement is the area that my organization benefits the most from using JAMS, and that is in custom execution methods. I happen to have a very good C# developer. Ever since we got JAMS, he has spent a lot of time talking to JAMS developers, researching the JAMS libraries, and creating custom execution methods. He's gotten very good at it. He is now able to create them and maintain them very easily, but that knowledge was hard-won knowledge. It was difficult to come by, and if I should ever lose this developer, then I would be hard-pressed to find anyone who could create JAMS custom execution methods quite as well as he can since there really isn't all that much help, such as documentation or information, available on how to create custom execution methods."
"JAMS notifications for hung jobs could be improved."
"All my machines at work are Macs. JAMS client is a Windows-based thing. It is all built on .NET, which makes perfect sense. However, that means in order for me to access it, I need to connect to a VPN, then log onto one of our Azure VMs in order to access the JAMS client. This is fine, but if for some reason I am unable to do so, it would be nice to be able to have a web-based JAMS client that has all the exact same functionality in it. There are probably a whole bunch of disadvantages that you would get with that as well, but that is definitely something that would make life easier in a few cases."
"Sometimes the UI is not the most responsive I've ever used. But because it does its job, I don't complain."
"I'm not sure if they have fixed it in a newer version, but there is no global search in the version I have. If I have multiple sub-folders that are named for business units, like HR or IT, and I have to search for a job, I cannot search from the top. I have to go to the HR folder to search for a particular job, or to the IT folder."
"JAMS doesn't allow us to implement SOC controls. We are a company that trades stocks on the New York Stock Exchange, so all our transactions are audited. It has a feature that saves the file for only a month but doesn't segregate the data between finance and SOC-related compliance."
"The JAMS automation code isn't so clean."
"It does validations when you try to delete an object and if there are any dependencies in place, the deletion process will not proceed... there is no information provided as to what it was that caused the validation to fail... it's quite a tedious process to find which object is getting in the way."
"Most of our issues are related to the system, not the job scheduling, such as, bugs and unexpected downtime of the application or database."
"It is very difficult to migrate. The release automation should be in one package."
"The manage file transfer area could be better. The file transfer area needs improvement. Other products like Control-M have some good features in this area."
"The workflows should be clearer and more expressive."
"There has to be a better way to visualize things in the application without having so many windows open."
"We would like to see more dashboarding into the product, maybe an embedded Java API which we would be able to load on our own."
"The forecast and long-term planning could be made a little better when you work with it in the future."
"The new user interface needs improvement. The previous version was good and stable."
"Integration of the solution could be improved."
"The job reporting feature needs improvement."
"The solution could benefit by having more connectors and customized widgets. Additionally, a dashboard that people could use for videos would be helpful."
 

Pricing and Cost Advice

"All licensing models are a little overpriced, but JAMS offers a good value, especially given their support response times and ability to handle unforeseen issues like the SFTP transfers. I hope to find more use cases to get a better bang for our buck."
"It's expensive, to be honest, but it does the job."
"The pricing is very fair. We have seen very minimal to no price increases over the years. We are not banging down the door of support all the time either. I would imagine if we were a company that submitted a dozen support tickets a week for the last nine years, then it might be a little different because we would be eating up everybody's time. However, for what we get out of it, the pricing is extremely fair. Back when we were originally looking and brought in JAMS, we were looking at a couple of the other competitive products that were in this space, but the pricing from JAMS was far and away better than what the other competitors could offer for the same functionality."
"There are no additional costs other than the license for Fortra's JAMS which is affordable."
"Take advantage of its scalability. You can start small. The initial cost is very reasonable. Once you have started picking up the tool and adopting it, then you can scale up from there and buy more agents."
"JAMS is relatively inexpensive, with additional costs only incurred for tags, other services, and optional support renewals."
"I haven't been involved in the financial side for several years, but we buy one host and unlimited agents, and we get a reasonable price for that. We're happy with the amount we pay and the scalability it provides."
"In the end, you'll find that it's really worth the price. There is some sticker shock, but it's worth every dime."
"It costs to scale. While, it is scalable, the add-ons are expensive."
"There are different licensing fees for cases where high availability is important."
"They have increased the license price a little bit. It is more than what we expected about two years ago. So, there could be some surprises when it comes to pricing."
"Initially, the pricing was competitive but consistently, year over year, its pricing has become more erratic. It increases to the point where even with the positives, it starts to become a longer-term question about how it will fit into the environment."
"Automic Automation's pricing is excellent, especially in comparison to similar solutions."
"The cost of the solution depends on the number of systems that are being orchestrated."
"We have increased efficiency with this application."
"Its price is way up there with BMC. It is a little bit on the expensive side."
"Automic Automation Intelligence's licensing costs are expensive and can be yearly or monthly."
"The price of Automic Automation Intelligence depends on the connectors used. For example, if you wanted to connect to Dell BMC, you would need a connector."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
10%
Computer Software Company
9%
Healthcare Company
5%
Manufacturing Company
16%
Financial Services Firm
15%
Computer Software Company
9%
Insurance Company
7%
Manufacturing Company
17%
University
16%
Financial Services Firm
12%
Performing Arts
12%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise8
Large Enterprise19
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise14
Large Enterprise67
No data available
 

Questions from the Community

What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
My thoughts on the pricing of JAMS are that I won't say it is cheap, but it is cost-efficient, and that should be acc...
What needs improvement with JAMS?
An area that has room for improvement is related to the AWS RDS and database part, where they said that is in progres...
What is your experience regarding pricing and costs for Automic Workload Automation?
The pricing was client-wise, but they are changing it to execution-wise pricing. So, we are in negotiation.
What needs improvement with Automic Workload Automation?
Automic Automation has some disadvantages; it is more simplified, and sometimes it can be complicated. The technical ...
What is your primary use case for Automic Workload Automation?
I have been dealing with Automic Automation for probably around ten years. I have been both a partner with Automic, w...
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Also Known As

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Automic Dollar Universe
Terma Suite
 

Interactive Demo

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Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
ING, Adidas, 84.51, ESB
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