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Automic Automation vs HCL Workload Automation comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JAMS
Sponsored
Ranking in Workload Automation
3rd
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
37
Ranking in other categories
No ranking in other categories
Automic Automation
Ranking in Workload Automation
2nd
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
104
Ranking in other categories
Business Orchestration and Automation Technologies (9th)
HCL Workload Automation
Ranking in Workload Automation
12th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Workload Automation category, the mindshare of JAMS is 2.8%, up from 1.7% compared to the previous year. The mindshare of Automic Automation is 6.3%, down from 7.4% compared to the previous year. The mindshare of HCL Workload Automation is 1.9%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation Market Share Distribution
ProductMarket Share (%)
Automic Automation6.3%
JAMS2.8%
HCL Workload Automation1.9%
Other89.0%
Workload Automation
 

Featured Reviews

reviewer2770605 - PeerSpot reviewer
Cloud Engineer at a financial services firm with 501-1,000 employees
Has streamlined complex job scheduling across scripting languages while reducing manual effort
JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client. A functionality running on the JAMS server to continuously check the JAMS agents would ensure they are working properly. If an agent is not responding, a feature to restart the service from the job server machine would be beneficial. The upgrade process, particularly when switching from V6 to V7, could be clearer in terms of documentation, ideally with screenshots showing exactly what needs to be done on each screen.
Peter Grundler - PeerSpot reviewer
Senior Consultant at Tricise
Helps to move away from manual tasks and offers wide platform support and web-based interface
Customers want to move away from manual monitoring and checking processes. Automating these processes helps in time-saving and reduces human error. When you automate business processes, it reduces mistakes. It eliminates the risk of manual errors such as typos. There is a 20% to 30% reduction in human error. It fulfills all the needs when it comes to visibility and control across various operating platforms. It is the perfect product for managing processes that span multiple operating platforms. Automic Automation has the widest platform support compared to other products, such as Control-M, Tivoli from IBM, or Stonebranch. It definitely helps with compliance processes. We have had a lot of customers for two years with a focus on compliance, and it works. They were successful. Due to the fact that our customers can automate a lot of things, it reduces operating costs. It is hard to give a number because the savings are different for each customer. If a customer never had any automation, there could be about 80% savings after implementing Automic Automation, whereas for a customer who already has automated tasks, the difference will be less by adding Automic Automation. They might see 5% to 10% more savings. Automic Automation helps improve our ability to meet SLAs. In the recent versions, SLA management has been integrated, which previously was an external component. Because a lot of customers used it and asked Broadcom to implement SLA management into the workload engine, Broadcom included it. We see more and more customers running their SLA management via the Automic Automation product.
reviewer2783334 - PeerSpot reviewer
SME at a computer software company with 5,001-10,000 employees
Automation has streamlined critical workloads and has reduced manual reporting efforts
In the future, I would like to see enhancements, particularly in the GUI console, the TDWC GUI console for the end user. We do not have many complaints, but I believe there is some slowness, which may be due to network connectivity. However, in some cases, we do experience lag in the TDWC console, which I think needs to be considered for improvement to speed up the end-user console. As of now, I do not have much clarity on any additional features that I would like to see included in HCL Workload Automation in the future or any functionality that requires enhancement at the moment.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The scheduling and execution of jobs are the most valuable features. The scheduling is important because if there is a task we want to execute at 4:00 AM, there's no way we will have someone who can manually run the job. In addition, we execute 100 to 200 jobs per day, and manual intervention is not an option."
"JAMS has improved my organization by taking a myriad of manual processes and allowing us to automate them. It enables our folks to focus more on tasks that require their human intelligence and their creativity and less on just mundane tasks. It increases efficiency, accuracy, and consistency."
"The most valuable feature for us is that it's DR-ready. With respect to disaster recovery, it has the built-in capability for failover to our DR site. If all of the required ports are open, it can be done seamlessly."
"It's a full-featured job scheduling tool. The part that I liked the best was the support team. This tool was new, and we were all learning it and setting up the different jobs that were complex in nature. Their support team was very responsive in helping us out through the setup and resolving the issues. They have been incredibly awesome."
"The ability to sequence jobs is excellent; it means we don't have to schedule them individually, and if one fails, it doesn't unwind the entire workflow."
"The interface is good, and it's very easy to define and create jobs. If a job is not running or there is an error, the solution will send an email. That's all very good and very useful."
"I appreciate JAMS for its readily available templates that allow me to create and deliver stand-up presentations within minutes quickly."
"Being able to create a series of chained jobs, which are basically linked jobs is valuable."
"The solution is integrated across all applications and platforms in our company. We can provide everything from the very first data source to the data target in one immense code."
"The most valuable feature is the one for SAP batch processing... There are certain other mid-level workload automation tools which can handle the OS level, but SAP is something which is really very critical. Automic stands out from the ordinary tools because handling SAP processes is absolutely easy with it."
"Automic Automation is very powerful and can satisfy all needs."
"Designing workflows is made easier by the graphical user interface, simplifying complex tasks."
"Customers save a lot of money when they use this product, because of things like the scheduling tool."
"The scalability is very good. We can scale it however we want."
"The most valuable feature is that I do not have to wait for one job to finish, then manually click on the next one to start. Automation is the best feature."
"The very special feature that we use is the connection to ServiceNow."
"The scalability of HCL Workload Automation is essentially limitless, as I have worked with corporations running over a million flows per day without performance issues when scaling according to HCL's documentation."
"HCL Workload Automation is more stable and secure, helping to avoid incidents and meet SLAs, making it a dependable tool."
"We have good features, good utility, and excellent feedback from all our stakeholders and end users."
"Easy to set up, it doesn't require a lot."
 

Cons

"Sometimes the UI is not the most responsive I've ever used. But because it does its job, I don't complain."
"JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client."
"The client is horrible. Every time JAMS puts out a survey on what they can improve, I always say, "The client: When you are setting up jobs, it is quite horrible." The response has been, "Well, we are just using the Windows foundation," and I am like, "Why isn't it only your product?" We can get around it now that we know its quirks, but it is not the most user-friendly of tools out there. The UI is completely unintuitive. We had to go and open up a support ticket with JAMS just to get something back. It is not user-friendly at all."
"Fortra is getting much better with documentation and examples, but there is still room for improvement."
"The JAMS automation code isn't so clean."
"If there were a softcover book on how to really take advantage of all of JAMS' tools, I would buy it. I do better with training books than online searching, so a book would be helpful."
"The product does not allow the users to cut and paste the job names from the screen."
"If around 5,000 or more jobs run at a time, JAMS slows down, and we have to wait around five to 10 minutes or restart JAMS scheduler services."
"In case we run into performance issues, it is sometimes hard to find out what is the real cause for it."
"They should work to reduce pricing."
"We have some problems with updates where some functions are changed, so you have to check your whole system to see if everything is still running. The update process for us is around two months of testing and one day of updates."
"The manage file transfer area could be better. The file transfer area needs improvement. Other products like Control-M have some good features in this area."
"The support and knowledge of incident management could be enhanced. There have been unresolved issues persisting for years, affecting customer satisfaction."
"Automic's database structure is not intuitive. When upgrading, the system breaks down frequently and we require a lot of support."
"There are too many bugs to be solved after a version upgrade. We are working on the limits of an architecture with 16,000 platforms. It is impossible to test everything out in the software lab of CA."
"A little less button clicking, in the navigation of the tool itself would also help. There is a lot out there, and I understand that's what keeps the tool robust. It keeps our options open, but it's a bit click-y sometimes. To get where you need to go, you have to go through 10 levels."
"For increasing infrastructure or adding users, while the application is good, I do not think its current capability can handle the large volume of scripts at HDFC because critical applications require high performance when many scripts are running at night."
"In the future, I would like to see enhancements, particularly in the GUI console, the TDWC GUI console for the end user."
"To improve HCL Workload Automation, I recommend focusing more on testing new features before release, as the aggressive roadmap has resulted in some features not being properly tested and working as expected."
"The interface needs some improvements."
 

Pricing and Cost Advice

"Take advantage of its scalability. You can start small. The initial cost is very reasonable. Once you have started picking up the tool and adopting it, then you can scale up from there and buy more agents."
"The pricing of JAMS has not been an issue for us, as it has allowed us to save time."
"The product is reasonably priced, and we don't have any add-ons."
"The licensing model for JAMS is straightforward and based on the number of agents, not the number of jobs you run. It's cheap and fairly simple."
"In the end, you'll find that it's really worth the price. There is some sticker shock, but it's worth every dime."
"It's certainly a lot cheaper than Tivoli and Control-M. In comparison to them, you get a lot more bang for your buck. You get pretty much the whole functionality and more, in some cases, when compared to Control-M, but at a fraction of the price."
"JAMS is priced competitively compared to similar solutions and offers flexible licensing options to cater to user needs."
"Our licensing is pretty cheap because we have a state solution. So, we pay only $1,000 a year."
"Before I joined this company, Automic had a contract with its parent company, and their pricing was very competitive. However, when we split into multiple businesses, the contract increased significantly, becoming an expensive tool."
"We cannot use all the functions because they are too expensive."
"We receive time efficiency from this product."
"It costs too much. That's why we are now looking at other products."
"Pricing is a big issue for some of them because Broadcom changed the way of calculating the price. People have been their customers for the last five or ten years, but Broadcom decided to change the way of licensing by moving to the number of jobs runs and then they say that clients have to pay three million because they run one million jobs per day. The clients are quite surprised to see that the contract is not the same as before, and then they are afraid of paying more."
"I'm not sure about licensing costs, but I know the base price is about $3,000, and you can get some kind of discount per node."
"There are a lot of new features, but we do not use them because they are too expensive. The price point could be less."
"Initially, the pricing was competitive but consistently, year over year, its pricing has become more erratic. It increases to the point where even with the positives, it starts to become a longer-term question about how it will fit into the environment."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
11%
Manufacturing Company
10%
Healthcare Company
5%
Financial Services Firm
16%
Manufacturing Company
16%
Computer Software Company
9%
Insurance Company
8%
Financial Services Firm
19%
Manufacturing Company
9%
Insurance Company
9%
Recreational Facilities/Services Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise8
Large Enterprise18
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise14
Large Enterprise67
No data available
 

Questions from the Community

What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
They recently switched to subscription-based pricing, which increased. The price is fair considering the functionalit...
What needs improvement with JAMS?
As far as we are using JAMS version 6, it looks good and there is nothing major to add about it. Everything is functi...
What is your experience regarding pricing and costs for Automic Workload Automation?
The pricing was client-wise, but they are changing it to execution-wise pricing. So, we are in negotiation.
What needs improvement with Automic Workload Automation?
Automic Automation has some disadvantages; it is more simplified, and sometimes it can be complicated. The technical ...
What is your primary use case for Automic Workload Automation?
I have been dealing with Automic Automation for probably around ten years. I have been both a partner with Automic, w...
What needs improvement with HCL Workload Automation?
In the future, I would like to see enhancements, particularly in the GUI console, the TDWC GUI console for the end us...
What is your primary use case for HCL Workload Automation?
I use HCL Workload Automation for several use cases. In 2022, we had a migration where we needed to upgrade from 9.4 ...
What advice do you have for others considering HCL Workload Automation?
Regarding the impact of using HCL Workload Automation on reducing human error in operations, there is a checkpoint fe...
 

Also Known As

No data available
Automic Dollar Universe
No data available
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
ING, Adidas, 84.51, ESB
Information Not Available
Find out what your peers are saying about Automic Automation vs. HCL Workload Automation and other solutions. Updated: January 2026.
881,733 professionals have used our research since 2012.