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Automic Automation vs HCL Workload Automation comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JAMS
Sponsored
Ranking in Workload Automation
3rd
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
37
Ranking in other categories
No ranking in other categories
Automic Automation
Ranking in Workload Automation
2nd
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
104
Ranking in other categories
Business Orchestration and Automation Technologies (9th)
HCL Workload Automation
Ranking in Workload Automation
12th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Workload Automation category, the mindshare of JAMS is 2.6%, up from 1.6% compared to the previous year. The mindshare of Automic Automation is 6.7%, down from 7.1% compared to the previous year. The mindshare of HCL Workload Automation is 2.0%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation Market Share Distribution
ProductMarket Share (%)
Automic Automation6.7%
JAMS2.6%
HCL Workload Automation2.0%
Other88.7%
Workload Automation
 

Featured Reviews

reviewer2770605 - PeerSpot reviewer
Cloud Engineer at a financial services firm with 501-1,000 employees
Has streamlined complex job scheduling across scripting languages while reducing manual effort
JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client. A functionality running on the JAMS server to continuously check the JAMS agents would ensure they are working properly. If an agent is not responding, a feature to restart the service from the job server machine would be beneficial. The upgrade process, particularly when switching from V6 to V7, could be clearer in terms of documentation, ideally with screenshots showing exactly what needs to be done on each screen.
Peter Grundler - PeerSpot reviewer
Senior Consultant at Tricise
Helps to move away from manual tasks and offers wide platform support and web-based interface
Customers want to move away from manual monitoring and checking processes. Automating these processes helps in time-saving and reduces human error. When you automate business processes, it reduces mistakes. It eliminates the risk of manual errors such as typos. There is a 20% to 30% reduction in human error. It fulfills all the needs when it comes to visibility and control across various operating platforms. It is the perfect product for managing processes that span multiple operating platforms. Automic Automation has the widest platform support compared to other products, such as Control-M, Tivoli from IBM, or Stonebranch. It definitely helps with compliance processes. We have had a lot of customers for two years with a focus on compliance, and it works. They were successful. Due to the fact that our customers can automate a lot of things, it reduces operating costs. It is hard to give a number because the savings are different for each customer. If a customer never had any automation, there could be about 80% savings after implementing Automic Automation, whereas for a customer who already has automated tasks, the difference will be less by adding Automic Automation. They might see 5% to 10% more savings. Automic Automation helps improve our ability to meet SLAs. In the recent versions, SLA management has been integrated, which previously was an external component. Because a lot of customers used it and asked Broadcom to implement SLA management into the workload engine, Broadcom included it. We see more and more customers running their SLA management via the Automic Automation product.
reviewer2783334 - PeerSpot reviewer
SME at a computer software company with 5,001-10,000 employees
Automation has streamlined critical workloads and has reduced manual reporting efforts
In the future, I would like to see enhancements, particularly in the GUI console, the TDWC GUI console for the end user. We do not have many complaints, but I believe there is some slowness, which may be due to network connectivity. However, in some cases, we do experience lag in the TDWC console, which I think needs to be considered for improvement to speed up the end-user console. As of now, I do not have much clarity on any additional features that I would like to see included in HCL Workload Automation in the future or any functionality that requires enhancement at the moment.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Fortra's JAMS helped us centralize job management across our platforms and applications. This is critical because we schedule tasks across multiple applications and operating systems, using triggers and start dates to coordinate their execution."
"It has definitely drastically improved our capabilities to scale our automation. Before JAMS, there were a lot of manual processes. We had a couple of operators who spent all day doing that. A lot of the time with human intervention and human processes, it is as good as the person who may be following a procedure and human error is a big problem."
"I like how you can add new execution methods on the fly. It isn't overly complex to add Python script support to an execution method in the JAMS system. The scheduling is excellent. You can schedule a maintenance window and take that resource unit out of everything. It halts all of the jobs."
"The most valuable feature is the easily accessible data in the database because we run a lot of SQL scripting against the database."
"The overall product is fantastic. I love it. It has been a fantastic, solid product. If I have one tiny bit of a problem with it, the support team gets in touch with me right away. I don't know if I've had another service that has been as fantastic as the JAMS support team."
"The user-friendly and adaptable scheduler allows us to manage various scheduling scenarios."
"The most valuable feature of JAMS is its user-friendly interface, especially after upgrading from version six to seven."
"The feature or capability to import a job is most valuable. We can import an existing job from different platforms, and all the configurations get migrated as well without modifying the code, job schedule, etc."
"I like the connectors Automic has provided or the agents that give me the flexibility to connect to various source and target systems. It's pretty easy to manage complex workloads using Automic. Its user interface makes it easier for us to manage."
"We use it to automate our business."
"The functionality is great, the scripting language is very powerful. They can adapt to most use cases. Very good community of different companies and a user base so when we have problems we can go to other people."
"Automic Automation is a highly complex yet versatile tool."
"We have two nodes that are highly available. You can add new nodes if you need that. You can take a node, a total node, down and still be operating fine. It has a lot of scaling to it."
"It has greatly increased our efficiencies and productivity, and reduced the amount of human interaction required."
"We impose some standards for backup and restore operations."
"It's easy to use. When you schedule jobs, if you can speak English you can schedule them easily and correctly. Also, there's a lot of flexibility because the product allows you to do many tasks, in multiple ways, so you can choose the way that works best for your environment."
"HCL Workload Automation is more stable and secure, helping to avoid incidents and meet SLAs, making it a dependable tool."
"The scalability of HCL Workload Automation is essentially limitless, as I have worked with corporations running over a million flows per day without performance issues when scaling according to HCL's documentation."
"We have good features, good utility, and excellent feedback from all our stakeholders and end users."
"Easy to set up, it doesn't require a lot."
 

Cons

"The biggest area with room for improvement is the area that my organization benefits the most from using JAMS, and that is in custom execution methods. I happen to have a very good C# developer. Ever since we got JAMS, he has spent a lot of time talking to JAMS developers, researching the JAMS libraries, and creating custom execution methods. He's gotten very good at it. He is now able to create them and maintain them very easily, but that knowledge was hard-won knowledge. It was difficult to come by, and if I should ever lose this developer, then I would be hard-pressed to find anyone who could create JAMS custom execution methods quite as well as he can since there really isn't all that much help, such as documentation or information, available on how to create custom execution methods."
"With no programming experience, I find JAMS code-driven automation challenging due to the required PowerShell scripting."
"The tabs in the JAMS file transfer could be clearer. It would help us demonstrate to our client that JAMS not only automates jobs but also does fast transfers, and it's an alternative that supports and filters different kinds of platforms. Filtering file transfers will be highly beneficial to them."
"I'm not sure if they have fixed it in a newer version, but there is no global search in the version I have. If I have multiple sub-folders that are named for business units, like HR or IT, and I have to search for a job, I cannot search from the top. I have to go to the HR folder to search for a particular job, or to the IT folder."
"The product does not allow the users to cut and paste the job names from the screen."
"JAMS notifications for hung jobs could be improved."
"Improvements could be made in the service desk's knowledge and communication skills among engineers to better address customer needs and ensure issues are fully resolved."
"JAMS has built-in reporting. I've never really used it. I tried using it a few years ago and I couldn't figure it out. It was wonky. It could be improved upon."
"I would like to see features from "Prompt" sets in read Masks."
"I would like to see more stability in the product and have the transition between versions be more seamless."
"Every time we have an upgrade for a new version, we have stability problems, because the versions are not as good as they should be."
"There are some scripting elements that could be added."
"Anything related to the enhancement process is poor at best and should be more transparent. They should consider an open-source model where users can more easily see requests."
"There are pain points, like anything else. Sometimes, things they say work, and sometimes, they don't work. You need to find out why they don't work and then go back and have them fixed."
"The only thing that we would like improved is the FTP agent. It only supports SOCKS proxy, and we would like it to also support an HTTP proxy."
"The new user interface AWI could improve. It is quite easy to use and work around, but it has lost some of the functionality that we used to have in our Vim client user interface."
"To improve HCL Workload Automation, I recommend focusing more on testing new features before release, as the aggressive roadmap has resulted in some features not being properly tested and working as expected."
"The interface needs some improvements."
"For increasing infrastructure or adding users, while the application is good, I do not think its current capability can handle the large volume of scripts at HDFC because critical applications require high performance when many scripts are running at night."
"In the future, I would like to see enhancements, particularly in the GUI console, the TDWC GUI console for the end user."
 

Pricing and Cost Advice

"There are no additional costs other than the license for Fortra's JAMS which is affordable."
"Take advantage of its scalability. You can start small. The initial cost is very reasonable. Once you have started picking up the tool and adopting it, then you can scale up from there and buy more agents."
"The product is reasonably priced, and we don't have any add-ons."
"The pricing is very fair. We have seen very minimal to no price increases over the years. We are not banging down the door of support all the time either. I would imagine if we were a company that submitted a dozen support tickets a week for the last nine years, then it might be a little different because we would be eating up everybody's time. However, for what we get out of it, the pricing is extremely fair. Back when we were originally looking and brought in JAMS, we were looking at a couple of the other competitive products that were in this space, but the pricing from JAMS was far and away better than what the other competitors could offer for the same functionality."
"It's expensive, to be honest, but it does the job."
"The pricing is reasonable."
"In the end, you'll find that it's really worth the price. There is some sticker shock, but it's worth every dime."
"All licensing models are a little overpriced, but JAMS offers a good value, especially given their support response times and ability to handle unforeseen issues like the SFTP transfers. I hope to find more use cases to get a better bang for our buck."
"We have received a lot of time and cost efficiencies from using the product."
"It costs to scale. While, it is scalable, the add-ons are expensive."
"It costs too much. That's why we are now looking at other products."
"Its price is way up there with BMC. It is a little bit on the expensive side."
"Do your own proof of concept. Make sure you know what you want. Be clear about what you want the product to do for you. Go out and meet with the vendor, then test it."
"Automic Automation's pricing is excellent, especially in comparison to similar solutions."
"We have increased efficiency with this application."
"Pricing is competitive compared to other major vendors."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
10%
Healthcare Company
5%
Financial Services Firm
16%
Manufacturing Company
16%
Computer Software Company
10%
Insurance Company
8%
Financial Services Firm
20%
Manufacturing Company
9%
Insurance Company
9%
Recreational Facilities/Services Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise8
Large Enterprise18
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise14
Large Enterprise67
No data available
 

Questions from the Community

What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
They recently switched to subscription-based pricing, which increased. The price is fair considering the functionalit...
What needs improvement with JAMS?
As far as we are using JAMS version 6, it looks good and there is nothing major to add about it. Everything is functi...
What is your experience regarding pricing and costs for Automic Workload Automation?
The pricing was client-wise, but they are changing it to execution-wise pricing. So, we are in negotiation.
What needs improvement with Automic Workload Automation?
Automic Automation has some disadvantages; it is more simplified, and sometimes it can be complicated. The technical ...
What is your primary use case for Automic Workload Automation?
I have been dealing with Automic Automation for probably around ten years. I have been both a partner with Automic, w...
What needs improvement with HCL Workload Automation?
In the future, I would like to see enhancements, particularly in the GUI console, the TDWC GUI console for the end us...
What is your primary use case for HCL Workload Automation?
I use HCL Workload Automation for several use cases. In 2022, we had a migration where we needed to upgrade from 9.4 ...
What advice do you have for others considering HCL Workload Automation?
Regarding the impact of using HCL Workload Automation on reducing human error in operations, there is a checkpoint fe...
 

Also Known As

No data available
Automic Dollar Universe
No data available
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
ING, Adidas, 84.51, ESB
Information Not Available
Find out what your peers are saying about Automic Automation vs. HCL Workload Automation and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.