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Auvik Network Management (ANM) vs New Relic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Auvik Network Management enhanced visibility and efficiency, cutting resolution time by 50%, saving costs, and improving productivity.
Sentiment score
6.4
New Relic improves developer efficiency and production quality, though costs for premium features can be a drawback for some.
Auvik Network Management has definitely helped reduce business disruptions related to network issues.
IT Manager at a educational organization with 501-1,000 employees
Auvik Network Management saves me 40% to 50% of our time.
Senior operation command center Engineer at a real estate/law firm with 10,001+ employees
If the network goes down, Auvik Network Management (ANM) opens a ticket, and then we begin working on it.
Dispatcher
There is return on investment because since we reduced the downtime, we can definitely save a lot of money within that period.
System Engineer at a retailer with 10,001+ employees
There is a definite return on investment for New Relic, as we would not have invested in building its infrastructure if there were no returns.
Senior Software Engineer at a computer software company with 1,001-5,000 employees
One of the metrics that helped as a return on investment was the ability to detect issues faster and troubleshoot more quickly, which in turn helped to achieve a much better service level agreement with customers.
Senior SRE Engineer at SentinelOne
 

Customer Service

Sentiment score
7.7
Auvik Network Management support is highly rated for responsiveness and knowledge, but some users desire faster escalation and extended hours.
Sentiment score
7.5
New Relic's customer service is highly praised for responsiveness and expertise, though some desire faster response during offline hours.
They were knowledgeable and responded quickly with accurate and useful information.
Network Specialist at a university with 10,001+ employees
They introduced the product to us and explained how to deal with it.
Windows & Network System Administrator
I would give Auvik Network Management support a ten out of ten.
Senior Engineer at Kearns Technology Inc.
If I drop an email to them, they will respond quickly to my email.
Senior DevOps Engineer at a tech vendor with 10,001+ employees
Customer support from New Relic is very good, and we rarely need to create support tickets.
Senior Software Engineer at a computer software company with 1,001-5,000 employees
They are very polite and helped him out.
Cloud Engineer at a outsourcing company with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
7.8
Auvik Network Management is scalable, adaptable, and reliable, with easy integration but faces challenges in very large networks.
Sentiment score
7.7
New Relic scales efficiently, adapts to various setups, and integrates seamlessly, though costs may rise with extensive scaling.
The platform scales well and supports our organizational needs.
Core Services Engineer at a computer software company with 51-200 employees
It was capable of handling all those clients perfectly.
Windows & Network System Administrator
We keep adding sites into Auvik Network Management, and it doesn't seem to affect performance or anything on our end.
Information Systems Manager at a healthcare company with 11-50 employees
We currently use New Relic for tens of thousands of developers and hundreds of teams within our organization, and we have not encountered any scalability issues.
Senior Software Engineer at a computer software company with 1,001-5,000 employees
It is also suitable for cloud native architectures, SaaS, or software as a service, and for high volume data ingestion also.
Cloud Engineer at a outsourcing company with 1,001-5,000 employees
New Relic's scalability is good based on my experience, and it can handle my organization's needs as they grow.
Contingent Worker at a retailer with 10,001+ employees
 

Stability Issues

Sentiment score
7.9
Auvik Network Management is praised for its reliability, minimal downtime, and effective communication, ensuring a stable and dependable experience.
Sentiment score
7.8
New Relic is stable and reliable, with minor glitches quickly resolved, ensuring seamless performance during peak traffic.
I would rate the stability of Auvik Network Management (ANM) a perfect 10 because I have never found any problems.
Network Engineer Network Engineer at CAI-STA
A lot of platforms, especially when it comes to CRMs, CMSs, and ERPs, are still built on PHP and MySQL, which I feel is archaic now and slow to query.
Senior Engineer at Kearns Technology Inc.
In terms of stability, I would rate Auvik Network Management as a ten out of ten, as it does not experience jitter or other major issues.
Senior operation command center Engineer at a real estate/law firm with 10,001+ employees
New Relic lags sometimes.
Cloud Engineer at a outsourcing company with 1,001-5,000 employees
New Relic is stable based on my experience, as I have not seen any problems with the UI.
Contingent Worker at a retailer with 10,001+ employees
 

Room For Improvement

Auvik needs better reporting, integration, interface customization, onboarding, performance, training, compatibility, and accurate mapping, with lower pricing.
New Relic needs better data privacy, navigation, insights, integrations, documentation, and pricing to enhance user experience and satisfaction.
We were unable to integrate Auvik with a geographical map, which limited our ability to track issues to specific buildings on campus.
Network Specialist at a university with 10,001+ employees
Enhancements in API functionality and wider tool support for integration with PSA or RMM tools.
Core Services Engineer at a computer software company with 51-200 employees
Auvik does a good job of nesting those devices. For example, a bunch of different servers will all be nested in one icon on the map, and when opened up, all those multiple servers can be seen.
Senior Engineer at Kearns Technology Inc.
If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful.
System Engineer at a retailer with 10,001+ employees
Using real-time data, if there are any malicious patterns or something happening, they can identify those.
Platform Software Engineer 4 at Nexthink
Because of the pricing model, organizations have experienced uncontrolled costs and were not able to afford New Relic.
Senior SRE Engineer at SentinelOne
 

Setup Cost

Auvik offers scalable pricing for network device management, praised for value but some find enterprise costs high.
Enterprise users find New Relic's pricing complex and expensive, with advanced features costly and discounts negotiable with account managers.
Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.
Network Specialist at a university with 10,001+ employees
The pricing for Auvik Network Management (ANM) is great; it is comparable to other solutions, and for what it does, it actually provides more value for the money than some of the other major competitors.
Technician at Plainfield High School
Auvik Network Management (ANM) pricing or licensing is about 2,500 per year for approximately 4,000 endpoints, which is quite reasonable.
Owner at Elifiatek
Considering the features New Relic offers, the pricing or cost setup has not been a blocker for our budget.
Senior Software Engineer at a computer software company with 1,001-5,000 employees
 

Valuable Features

Auvik offers automated mapping, intuitive alerts, and real-time monitoring, enhancing troubleshooting and productivity with seamless platform integrations.
New Relic provides real-time application monitoring with customizable dashboards, aiding swift issue detection and resolution for enhanced efficiency.
Auvik Core's ease of use also enhanced troubleshooting speed and efficiency.
Network Specialist at a university with 10,001+ employees
Its proactive monitoring and simplified troubleshooting have significantly impacted our efficiency in handling network management tasks.
Core Services Engineer at a computer software company with 51-200 employees
We can go to different places and monitor, check, configure, and analyze traffic.
Windows & Network System Administrator
Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort.
Head of API at a marketing services firm with 11-50 employees
New Relic is very useful for teams that don't have much of a dedicated DevOps team but want to have observability for their platform, and it's an easy way to get started.
Senior SRE Engineer at SentinelOne
New Relic has positively impacted our organization by reducing errors, improving performance, and saving time.
Senior Software Engineer at a computer software company with 1,001-5,000 employees
 

Categories and Ranking

Auvik Network Management (ANM)
Ranking in Network Monitoring Software
2nd
Ranking in IT Infrastructure Monitoring
3rd
Ranking in Cloud Monitoring Software
4th
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
203
Ranking in other categories
Network Troubleshooting (1st), Network Traffic Analysis (NTA) (2nd)
New Relic
Ranking in Network Monitoring Software
8th
Ranking in IT Infrastructure Monitoring
8th
Ranking in Cloud Monitoring Software
5th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
168
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), IT Operations Analytics (3rd), Mobile APM (3rd), AIOps (4th)
 

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of Auvik Network Management (ANM) is 1.1%, up from 1.0% compared to the previous year. The mindshare of New Relic is 1.5%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
Auvik Network Management (ANM)1.1%
New Relic1.5%
Other97.4%
Network Monitoring Software
 

Featured Reviews

HardeepSingh2 - PeerSpot reviewer
Senior operation command center Engineer at a real estate/law firm with 10,001+ employees
Centralized dashboard and real-time picture of the network improve efficiency
We have integrated Auvik Network Management with PRTG and our ServiceNow ticketing tool through API. It automatically creates notifications and sends them to Teams and our ticketing tool. It saves a lot of time. It saved 40% to 50% of our time. Auvik Network Management's network map, together with the dashboard, gives me a real-time picture of my network. It allows me to see the inventory under all sites and devices. My company has 55 sites. Whenever I want to go to a site, I can navigate the network path, and it provides me with the topology directly from source to destination. It shows all events, such as downtime or critical warnings, in an easy-to-use manner. It provides information about device interfaces, device bandwidth, latency, etc. I just need to click to view more detailed information. I have never found a scenario where Auvik Network Management did not allow me to find my site or any device. I can use global search to find my device or site and get the information easily. However, proper configuration within Auvik is critical for accurate reporting, covering all interfaces and their utilization. Using the automated documentation capabilities of Auvik Network Management is very easy. Over the last year, I have been continuously exploring this, finding that the API integration with our other platforms is straightforward, as it just requires configuration on both ends for proper communication. I didn't find any issue so far. It has been awesome. The network map dashboard of Auvik Network Management gives me full visibility into my network, making it easy to troubleshoot issues with inbuilt tools such as traceroute, ping, and SNMP. It helps diagnose problems quickly without having to type commands manually. Real-time performance insights from Auvik Network Management are very critical for my organization as we currently manage 55 sites with over 2,000 devices, and we need to keep track of numerous services such as Active Directory, DNS, and many protocols, so Auvik is essential as it consolidates everything on one dashboard. Auvik Network Management has decreased our mean time to resolution by 40% to 50%. It allows us to see traffic flow in real time without needing to guess. I can just log into the Auvik dashboard and quickly get results. Auvik Network Management helps my organization troubleshoot network issues proactively by providing alerts and monitoring. Instead of waiting for user feedback, we receive alerts on issues such as high latency or device failures directly on the dashboard. The impact of Auvik Network Management on reducing business disruptions related to network issues is significant. It reduces our downtime, improves security, and simplifies complex tasks into straightforward ones, making it the best tool for managing our complex network. We have configured multiple notification channels. We get alerts through email or integrated platforms such as Teams, which helps streamline communication. It makes it easy to collect information from various devices. We just need to configure the collector, IP addresses, and connections, and get approval from both ends. It creates a unique ID, and it can communicate with those devices.
BasilJiji - PeerSpot reviewer
System Engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.
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Top Industries

By visitors reading reviews
Comms Service Provider
10%
Computer Software Company
9%
Financial Services Firm
9%
Manufacturing Company
8%
Financial Services Firm
14%
Computer Software Company
10%
Manufacturing Company
8%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business141
Midsize Enterprise32
Large Enterprise23
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise50
Large Enterprise71
 

Questions from the Community

What do you like most about Auvik?
The most valuable feature for us in Auvik is the network topology.
What is your experience regarding pricing and costs for Auvik?
Auvik Network Management (ANM) pricing or licensing is about 2,500 per year for approximately 4,000 endpoints, which is quite reasonable.
What needs improvement with Auvik?
I think the interface is a little clunky at times, and I've definitely had some frustrations with it over the years. One thing that was kind of a big issue was that if you were trying to go to a ra...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
For our end-to-end use case, New Relic is completely satisfactory, and we extensively rely on its features for our day-to-day life. I would like to have more AI and ML-based suggestions and algorit...
 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Information Not Available
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Auvik Network Management (ANM) vs. New Relic and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.