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AWS Elastic Disaster Recovery vs Commvault Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
AWS Elastic Disaster Recovery enhances ROI by reducing costs, downtime, and compliance burdens while streamlining integration and resource allocation.
Sentiment score
7.2
Commvault Cloud reduced operational costs, improved data protection, and enabled significant return on investment with streamlined backup management.
However, with AWS Elastic Disaster Recovery Service being a native service, integration is seamless, highlighting the return on investment.
Assistant Programmer at Mahadis
We saved around $1.2 million in capital expenditure by avoiding a dedicated secondary on-premises disaster recovery site.
Data Governance System Specialist at a energy/utilities company with 1,001-5,000 employees
We no longer have to schedule employees on weekends since the system automatically triggers alerts, allowing engineers to respond as needed.
Senior Java Developer at J.P. Morgan
 

Customer Service

Sentiment score
7.5
AWS Elastic Disaster Recovery’s support is highly rated for responsiveness, though some users suggest improvements like a formal ticketing system.
Sentiment score
7.2
Commvault Cloud's customer service is effective and responsive, though improvements are needed in staffing and local support options.
In case of any issue, they are ready to provide support within the defined SLA timeline.
Assistant Programmer at Mahadis
I would rate the customer support an eight, as it often takes a lot of time to engage and get a solution.
Senior Java Developer at J.P. Morgan
has definitely solved many issues we have faced
Senior Software Engineer at Thomson Reuters
The number of people who know Commvault Cloud is lesser compared to Veeam.
Managing Director at ITS Technology Solution Pvt. Ltd.
At the pre-sale cycle, we have spocks aligned from Commvault with whom we get in touch, and they provide all the required support that we need.
Cloud Solution Architect at Tata Consultancy
Customer support has very closed departments, requiring us to shuffle between them to get one thing done because representatives have limited accessibility.
Support Engineer at a media company with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
7.6
AWS Elastic Disaster Recovery is praised for excellent scalability, seamless upgrades, and robust reporting across diverse infrastructures.
Sentiment score
7.5
Commvault Cloud offers scalable integration across platforms, though faces challenges with SQL and Windows Server configuration complexity.
We can expand it to multiple data centers or different areas such as EMEA and APAC.
Senior Java Developer at J.P. Morgan
AWS Elastic Disaster Recovery is scalable and has handled growth in our organization well.
Data Governance System Specialist at a energy/utilities company with 1,001-5,000 employees
The scalability is quite good and we were able to scale this service to many of the services that our company uses.
Senior Software Engineer at Thomson Reuters
 

Stability Issues

Sentiment score
7.4
AWS Elastic Disaster Recovery is praised for stability, with minor issues like network bandwidth affecting replication and costs.
Sentiment score
7.7
Commvault Cloud is praised for its high stability, reliability, strong support, and minimal issues, ensuring continuous dependable operations.
It is very good and very reliable.
DevOps Engineer at DivVerse Labs
AWS is not difficult, but the cost associated with replicating data to another region can be significant.
Assistant Programmer at Mahadis
AWS Elastic Disaster Recovery is stable.
Senior Java Developer at J.P. Morgan
I have not faced any downtimes with Commvault Cloud.
Managing Director at ITS Technology Solution Pvt. Ltd.
Commvault Cloud is highly stable, and I would rate it a ten out of ten.
CEO at a computer software company with 51-200 employees
 

Room For Improvement

AWS Elastic Disaster Recovery needs UI, customer support, automation, speed, integration, cost optimization, analytics, documentation, and pricing improvements.
Commvault Cloud users seek improved usability, clearer licensing, better support, enhanced integration, and advanced features for a streamlined experience.
This would detail user activity directly in the ACL console for easier debugging and auditing.
DevOps Engineer at DivVerse Labs
It would be beneficial to get some insights when a disaster happens, including identification and probable solutions to ensure effective recovery.
Senior Java Developer at J.P. Morgan
If the tool could provide more built-in dashboards to show replication lag trends, failover readiness, or system dependencies, it would save time and improve transparency for both field teams and regulatory reporting.
Data Governance System Specialist at a energy/utilities company with 1,001-5,000 employees
I would like to see AI capabilities in Commvault Cloud.
Cloud Solution Architect at Tata Consultancy
I feel that the support is not yet up to the mark, with not enough professional engineers to provide assistance.
CEO at a computer software company with 51-200 employees
 

Setup Cost

AWS Elastic Disaster Recovery offers scalable, straightforward pricing, but cumulative costs can be high compared to other solutions.
Commvault Cloud is cost-efficient for enterprises, yet can seem pricey for SMBs; evaluating licensing options is recommended.
There is no heavy licensing fee, making it scalable and cost-efficient as our network and data grow.
Data Governance System Specialist at a energy/utilities company with 1,001-5,000 employees
There is definitely a scope of improvement, and for year-end licensing, they should definitely improve the cost.
Senior Software Engineer at Thomson Reuters
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
CEO at a computer software company with 51-200 employees
 

Valuable Features

AWS Elastic Disaster Recovery offers efficient failover, minimal data loss, cost-effectiveness, and flexibility, enhancing reliability and performance.
Commvault Cloud offers scalable data protection with fiber backup, global deduplication, cloud integration, security, and centralized management.
When we replicate and fail over our customer management, metering, and outage tracking systems to the AWS cloud, we were able to upload to the AWS cloud in just under three hours, compared to an estimated 36 to 48 hours had we done it through manual recovery.
Data Governance System Specialist at a energy/utilities company with 1,001-5,000 employees
AWS Elastic Disaster Recovery supports a wide range of source environments, including VMware, Hyper-V, physical servers, and other cloud providers, making it versatile for different IT infrastructures.
Senior Software Engineer at Thomson Reuters
AWS Elastic Disaster Recovery Service is a native service, integration is seamless.
Assistant Programmer at Mahadis
We can back up unlimited TBs due to our per node license.
Support Engineer at a media company with 1,001-5,000 employees
Other features include endpoint solutions, integration with Office 365, ransomware protection, archival for long-term retention, and no ingress or egress charges.
CEO at a computer software company with 51-200 employees
The public cloud acts as a bigger solution for the on-premise while the on-premise acts as a DR for the public cloud workloads.
Cloud Solution Architect at Tata Consultancy
 

Categories and Ranking

AWS Elastic Disaster Recovery
Ranking in Backup and Recovery
20th
Ranking in Cloud Backup
16th
Ranking in Disaster Recovery (DR) Software
13th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Commvault Cloud
Ranking in Backup and Recovery
3rd
Ranking in Cloud Backup
2nd
Ranking in Disaster Recovery (DR) Software
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
112
Ranking in other categories
eDiscovery (3rd), Disaster Recovery as a Service (3rd), File Archiving (1st), SaaS Backup (2nd), Threat Deception Platforms (1st), Container Backup Software (1st), AI IT Support (4th)
 

Mindshare comparison

As of January 2026, in the Backup and Recovery category, the mindshare of AWS Elastic Disaster Recovery is 0.7%, up from 0.4% compared to the previous year. The mindshare of Commvault Cloud is 4.4%, down from 6.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Commvault Cloud4.4%
AWS Elastic Disaster Recovery0.7%
Other94.9%
Backup and Recovery
 

Featured Reviews

reviewer2774796 - PeerSpot reviewer
Data Governance System Specialist at a energy/utilities company with 1,001-5,000 employees
Disaster recovery has strengthened critical grid operations and maintains regulatory compliance
A couple of things where AWS Elastic Disaster Recovery could improve are the granular testing of OT workloads. It would be helpful to have fully isolated test recoveries for our OT data, such as SCADA or pole telemetry, without impacting replication, to help validate disaster recovery readiness more frequently. Additionally, advanced reporting and analytics would be beneficial. If the tool could provide more built-in dashboards to show replication lag trends, failover readiness, or system dependencies, it would save time and improve transparency for both field teams and regulatory reporting. In terms of integration, tighter integration with our asset management systems and GIS databases would streamline automated recovery of linked OT systems and data relationships, making failover more efficient. There should also be more fine-grained alerts for replication lag or orchestration failures, with customizable thresholds for different types of workloads to improve proactive incident response. My advice would be to start with a clear disaster recovery strategy. Identify which IT and OT systems are critical, calculate the recovery time objective, and which assets need replication first. Keep latency-sensitive or legacy OT systems on-premises while replicating core IT workloads to AWS for fast, reliable failover. It is essential to keep testing failovers regularly, as it builds confidence and uncovers gaps that help ensure smooth operation during real incidents. Actively monitor costs by paying attention to replication storage and compute usage since AWS Elastic Disaster Recovery is pay-as-you-go, which allows us to save thousands of dollars annually. Connecting disaster recovery events with field operations, SCADA systems, and asset management dashboards streamlines operational responses. The AWS team is great, and engaging with their support and architects, along with their documentation and best practices, is very helpful.
Ankit Gagneja - PeerSpot reviewer
Cloud Solution Architect at Tata Consultancy
Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
8%
Government
8%
Healthcare Company
8%
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise11
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise24
Large Enterprise82
 

Questions from the Community

What do you like most about CloudEndure Disaster Recovery?
CloudEndure Disaster Recovery is a fairly stable solution.
What is your experience regarding pricing and costs for CloudEndure Disaster Recovery?
The pricing has been fine, and regarding the setup cost as well, it is quite fine. There is definitely a scope of improvement, and for year-end licensing, they should definitely improve the cost.
What needs improvement with CloudEndure Disaster Recovery?
AWS Elastic Disaster Recovery can be improved through regular drills to ensure that all resources are properly prepared for disasters with scheduled drills. This includes testing and understanding ...
What do you like most about ThreatWise?
Security measures, including encryption and threat detection, contribute significantly to data protection, safeguarding against unauthorized access and cyber threats.
What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically rev...
 

Also Known As

CloudEndure Disaster Recovery
Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
 

Overview

 

Sample Customers

Agio, Cloud Nation, Limelight Networks
Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Find out what your peers are saying about AWS Elastic Disaster Recovery vs. Commvault Cloud and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.