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Barracuda CloudGen Firewall vs ESET Endpoint Protection Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
Barracuda CloudGen Firewall boosts security and efficiency with automation, free upgrades, centralized management, and improved connectivity.
Sentiment score
6.4
Users report mixed ROI experiences with ESET, appreciating its efficiency, cost savings, enhanced security, and streamlined patch management.
The centralized management and automation features have reduced manual monitoring efforts, saving our IT team several hours per week.
Offensive Security Analyst at a outsourcing company with 201-500 employees
It has drastically reduced the amount of infections from cybersecurity threats and makes managing close to 50 clients or more for our engineers much easier, hence saving a lot of time and cost.
Dotnet Developer at Kohl's
Since using Barracuda CloudGen Firewall, the security incidents have decreased significantly by approximately 25 to 35 percent across our global network.
Security Lead at a tech vendor with 1,001-5,000 employees
Regarding cost savings, ESET Endpoint Protection Platform definitely saves money because if my system or organization is hacked or ransomed, the potential financial loss would be far greater than the cost of the solution.
Project Engineer at IT Solution
I saw the return on investment with ESET Endpoint Protection Platform within months.
Managing Director at Port-IT BV
 

Customer Service

Sentiment score
7.4
Barracuda CloudGen Firewall support is generally satisfactory, with varying quality and responsiveness, particularly between different support tiers.
Sentiment score
7.0
ESET Endpoint Protection receives positive feedback for support, though availability issues exist, especially in certain regions.
The support team is responsive and knowledgeable, assisting us promptly whenever we have faced configuration questions or technical issues.
Offensive Security Analyst at a outsourcing company with 201-500 employees
Barracuda's partner support is better than the majority, and it stands out as one of their strengths.
Product Manager - Cyber Security at M247 Ltd Miami
Whenever I faced any issues and searched the knowledge base, I found many solutions in place.
Security Practitioner at a tech vendor with 10,001+ employees
They have great technical support.
Owner at Online IT
I typically receive support from the distributor, and the customer support team is also responsive and helpful.
Project Engineer at IT Solution
Normally, I cannot give a ten for support of all brands, as it is not always possible to get full support from companies.
Retired at BEMSIS INFORMATICS LTD.
 

Scalability Issues

Sentiment score
7.8
Barracuda CloudGen Firewall offers scalable solutions for businesses, supporting seamless growth and flexible deployment across various environments.
Sentiment score
7.3
ESET Endpoint Protection Platform is scalable, versatile for various environments, and praised for ease of use and minimal hardware needs.
Its flexible licensing and hybrid deployment options allow it to adapt to evolving network requirements, ensuring continuous security and reliable operations.
Offensive Security Analyst at a outsourcing company with 201-500 employees
Regarding scalability and the ability to scale and expand with Barracuda CloudGen Firewall, there is no issue, so I would rate it a ten.
IT Director at a retailer with 51-200 employees
I can handle growth and larger workloads easily with Barracuda CloudGen Firewall.
Security Practitioner at a tech vendor with 10,001+ employees
In terms of scalability, I can rate it eight or nine out of ten.
Retired at BEMSIS INFORMATICS LTD.
Their support is phenomenal, offering quick assistance.
Managing Director at Port-IT BV
Minimal system performance impact is very important when choosing endpoint protection solutions, and I believe ESET uses minimum hardware of the PC.
Owner at Online IT
 

Stability Issues

Sentiment score
8.3
Barracuda CloudGen Firewall is praised for stability, reliability in critical environments, and improved connectivity with newer versions.
Sentiment score
8.2
ESET Endpoint Protection is highly stable and reliable, with minimal issues, consistently receiving high ratings for performance.
Its robust infrastructure and real-time monitoring give us the confidence that our network remains secure and operational at all times.
Offensive Security Analyst at a outsourcing company with 201-500 employees
We have very few issues with Barracuda Firewall, even in the case of zero-day vulnerabilities.
Product Manager - Cyber Security at M247 Ltd Miami
In my experience, Barracuda CloudGen Firewall has been reliable and very high performing.
Software Engineer at Ernst & Young
In terms of stability, I can rate it at nine out of ten.
Retired at BEMSIS INFORMATICS LTD.
Our experience with ESET Endpoint Protection Platform's centralized management console is mostly fine for managing security policies across endpoints.
Owner at Online IT
 

Room For Improvement

Barracuda CloudGen Firewall requires interface improvements, better integration, performance enhancements, pricing refinement, and enhanced training resources for users.
ESET Endpoint Protection Platform struggles with updates, complex interface, integration, and needs enhanced features and support improvements.
Integration with AI would be helpful as modern attacks often utilize AI.
Director Of Technology at PT Exa Teknologi Indonesia
It would be beneficial to merge the existing application policy with the main policy into a single unified policy to improve manageability.
System Engineer for Network & Security at Projekt IP d.o.o.
AI can help us enhance our cybersecurity posture, but at the same time, it can be a nightmare that brings attackers. We need to use caution while enabling any AI-driven features.
Security Practitioner at a tech vendor with 10,001+ employees
A lightweight version of ESET might be beneficial as many of our clients have older CPUs and RAM.
Retired at BEMSIS INFORMATICS LTD.
When we were using CrowdStrike, it used to detect and block pirated software, but ESET Endpoint Protection Platform is not doing that.
IT Manager at R K Khanna and Associates
Extensive APIs to easily integrate our own systems with the platform for user configuration via their company portal.
Managing Director at Port-IT BV
 

Setup Cost

Barracuda CloudGen Firewall offers competitive pricing with flexible subscriptions, free upgrades, and cost-effective features appealing to enterprises.
ESET Endpoint Protection Platform is considered cost-effective by enterprise buyers, with competitive pricing and flexible licensing options.
Our experience with Barracuda CloudGen Firewall pricing and licensing has been reasonable and transparent.
Offensive Security Analyst at a outsourcing company with 201-500 employees
The license price of Barracuda CloudGen Firewall is lower than others, and maintenance or support is included.
Director Of Technology at PT Exa Teknologi Indonesia
It is neither the cheapest nor the most expensive option available.
System Engineer for Network & Security at Projekt IP d.o.o.
The pricing of ESET Endpoint Protection Platform is a bit high compared to other competitors.
Retired at BEMSIS INFORMATICS LTD.
The price is very reasonable compared to the features provided.
Project Engineer at IT Solution
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
IT Manager at R K Khanna and Associates
 

Valuable Features

Barracuda CloudGen Firewall offers centralized control, SD-WAN, advanced protection, scalability, cost-effectiveness, and user-friendly design for efficient security.
ESET Endpoint Protection offers lightweight antivirus, robust protection, ease of use, and affordability, ensuring efficient and scalable security.
This integration helps secure our data and applications from attackers trying to gain access and detect malicious activity.
Product Manager - Cyber Security at M247 Ltd Miami
The real-time monitoring helps us quickly identify unusual traffic patterns and potential threats, allowing us to respond immediately and maintain secure and uninterrupted network operations.
Offensive Security Analyst at a outsourcing company with 201-500 employees
Barracuda CloudGen Firewall has positively impacted my organization by increasing the level of network protection against threats from twenty percent to forty-five percent.
Software Engineer at Ernst & Young
ESET Endpoint Protection Platform provides ransomware prevention, which prevents attackers from encrypting my files and demanding ransom payments.
Project Engineer at IT Solution
The best feature of ESET Endpoint Protection Platform is that I get all the details about which user is using it, how much time they spend on websites, and all related information.
IT Manager at R K Khanna and Associates
Machine learning, especially through live detection, detects threats that are blocked based on reputation or sandbox detection.
Managing Director at Port-IT BV
 

Categories and Ranking

Barracuda CloudGen Firewall
Ranking in Advanced Threat Protection (ATP)
14th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
47
Ranking in other categories
Firewalls (15th), Software Defined WAN (SD-WAN) Solutions (7th), IoT Security (6th), WAN Edge (6th)
ESET Endpoint Protection Pl...
Ranking in Advanced Threat Protection (ATP)
21st
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
104
Ranking in other categories
Endpoint Protection Platform (EPP) (9th), Anti-Malware Tools (8th)
 

Mindshare comparison

As of July 2026, in the Advanced Threat Protection (ATP) category, the mindshare of Barracuda CloudGen Firewall is 2.2%, up from 0.7% compared to the previous year. The mindshare of ESET Endpoint Protection Platform is 2.0%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Advanced Threat Protection (ATP) Mindshare Distribution
ProductMindshare (%)
Barracuda CloudGen Firewall2.2%
ESET Endpoint Protection Platform2.0%
Other95.8%
Advanced Threat Protection (ATP)
 

Featured Reviews

Jennifer  Bernice - PeerSpot reviewer
Dotnet Developer at Kohl's
Centralized firewall management has saved time and improved network security across locations
Barracuda CloudGen Firewall could be improved as it has a very high learning curve. It is definitely not a one and done firewall, as a one and done firewall requires a lot of dedicated time to get the machine running the way you want. To improve Barracuda CloudGen Firewall, there should be a lot of tutorials and videos online to help new users. Multiple ways to configure for the same service or feature takes time to determine your customized build. In addition to previous points, the interface can sometimes be clunky when trying to determine how it is organized or arranged.
MS
Owner at Online IT
Cloud-based protection has simplified daily client support and keeps threats under control
The problems that we are facing with policy adoption include slow adoption, as it takes more than five minutes to adopt policy on client computers. ESET Network Attack Protection sometimes helps in reducing network-level intrusions, but sometimes it prevents local devices on the network, which are well-known and good devices, from being recognized, treating them as a threat. So it requires more administration than usual. ESET could implement a good solution for remote support in ESET Endpoint Protection Platform for improvement in the future. Since you have the cloud console, ESET could have something similar to AnyDesk or TeamViewer, but from ESET.
report
Use our free recommendation engine to learn which Advanced Threat Protection (ATP) solutions are best for your needs.
904,680 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Construction Company
11%
Manufacturing Company
9%
Comms Service Provider
6%
Comms Service Provider
14%
Manufacturing Company
11%
Construction Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise10
Large Enterprise13
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise18
Large Enterprise21
 

Questions from the Community

What is your experience regarding pricing and costs for Barracuda CloudGen Firewall?
Although I am not directly involved in that particular segment, from what I understood from the pricing information, it is a very cost-effective solution compared with other well-known firewall ven...
What needs improvement with Barracuda CloudGen Firewall?
When I consider what I dislike about Barracuda CloudGen Firewall, there are a lot of competitors in the market. Next-gen firewalls offer a lot of capabilities. From a capability standpoint, competi...
What is your primary use case for Barracuda CloudGen Firewall?
I use Barracuda CloudGen Firewall for multiple functionalities. One function is an email security gateway. It also acts for network security protection, network security and threat protection, whic...
What is your experience regarding pricing and costs for ESET LiveGuard Advanced?
The pricing, setup cost, and licensing of ESET Endpoint Protection Platform are good with no issues. The price is very reasonable compared to the features provided.
What needs improvement with ESET LiveGuard Advanced?
ESET Endpoint Protection Platform could be improved by offering integrations and user-friendly dashboards that could enhance the overall experience and reliability. ESST Endpoint Protection Platfor...
What is your primary use case for ESET LiveGuard Advanced?
My main use case for ESET Endpoint Protection Platform is preventing malware and preventing outside attackers. When attackers target my system, ESET catches and scans the threat with its signature ...
 

Also Known As

Barracuda NextGen Firewall, Barracuda CloudGen Firewalls
Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
 

Overview

 

Sample Customers

ARZ, Bauer, CBCX Technologies, Diamant-groep, Eissmann Group Automotive, European Youth Olympics, Exalo Drilling, FineLine Technologies, Geocell, Grimaldi, Infront Sports & Media, Odlo, Schenker Deutschland AG, Tilak, Verbandsgeneinde Zell, Conservas El Cidacos S.A., Institute for Emergency Medicine and Medicine Management, Erwin Muller GmbH, Info-Tech: NGF is Champion, Schoellerbank, IZB Informatik-Zentrum, RHI AG, Berglandmilch, Antenne Bayern, Sanochemia
ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Find out what your peers are saying about Barracuda CloudGen Firewall vs. ESET Endpoint Protection Platform and other solutions. Updated: June 2026.
904,680 professionals have used our research since 2012.