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Big Switch Networks vs NETSCOUT Network & Application Observability comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Big Switch Networks
Average Rating
9.0
Reviews Sentiment
8.6
Number of Reviews
1
Ranking in other categories
Software Defined Networking (SDN) (10th), Network Packet Broker (NPB) (3rd)
NETSCOUT Network & Applicat...
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
92
Ranking in other categories
Application Performance Monitoring (APM) and Observability (46th), Network Monitoring Software (7th), IT Infrastructure Monitoring (29th), Network Troubleshooting (12th), Digital Experience Monitoring (DEM) (11th)
 

Mindshare comparison

While both are Network Management solutions, they serve different purposes. Big Switch Networks is designed for Software Defined Networking (SDN) and holds a mindshare of 4.6%, up 4.5% compared to last year.
NETSCOUT Network & Application Observability, on the other hand, focuses on Digital Experience Monitoring (DEM), holds 4.9% mindshare, up 3.7% since last year.
Software Defined Networking (SDN) Mindshare Distribution
ProductMindshare (%)
Big Switch Networks4.6%
Meraki SD-WAN10.0%
Cisco ACI8.9%
Other76.5%
Software Defined Networking (SDN)
Digital Experience Monitoring (DEM) Mindshare Distribution
ProductMindshare (%)
NETSCOUT Network & Application Observability4.9%
ThousandEyes11.6%
Nexthink11.4%
Other72.1%
Digital Experience Monitoring (DEM)
 

Featured Reviews

Jason Best - PeerSpot reviewer
Data center network architect at Cloudwire
A flexible solution that can be integrated with third-party solutions whilst maintaining its automated nature
I think if I was to say something that could be improved, it would be a multi-data center nature of the implementation. Meaning, having an active-active data center with multiple entrance-exit points. I think that feature could be improved to provide a kind of anycast gateway solution into the functionality that would make it a lot more flexible and versatile. Maybe also making the solution a bit more like the NSX-T from VMware, more on the logical part of the solution, like micro-segmentation and the ability to have a distributed firewall across the whole solution, to implement it in an easier way than they currently do with the security aspect of the solution.
HT
Newwork And Collaboration Supervisor at Nafeza
Monitoring has improved bandwidth insights and application diagnosis but setup and costs still need work
They need room for improvement about the spare parts. There are shortages in Egypt in their stock. We tried to make RMA for specific parts, and it took a long time. Comparing this to a vendor like Cisco, who provides any component next business day, NETSCOUT nGeniusONE took a long time. This needs more improvement. I believe it is expensive. They need to reduce its budget a little bit. Comparing to other solutions, it is very expensive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I think it's an easy, versatile solution to implement."
"What I liked about the solution is the quick and easy way you can build a network data center fabric."
"The product is very good, we have very few problems, and if we do have any issues, NETSCOUT gives us very good support with the right engineers who know the issues and provide an RMA if anything is wrong with a device."
"The fact that it's able to capture and store packets from the wires is very useful for troubleshooting with our vendors, when issues do come up. It's valuable that we have that overall data for them."
"The most valuable feature for us was the ability to monitor sites and get a nice overview of all the data in a single view."
"The most valuable feature is utilization."
"We use TruView primarily for network performance analysis and monitoring. It helps us track traffic, flows, packets, and bandwidth to understand our network's condition and detect any anomalies or attacks. However, the product's age limits its advanced features for performance analysis. The main advantage lies in its low cost and reliable functionality, as we have a permanent license and do not require support. Real-time monitoring in TruView is somewhat limited, as there is a delay of about five minutes in data updates, making it less effective for immediate insights."
"It is an easy-to-scale platform."
"We are using nGeniusONE to run our bandwidth capacity management reports. In the past, we used to be very reactive, we used to depend a lot on suppliers to tell us which sites are our hot sites, meaning, which have high bandwidth utilization. Now we do this in a much more proactive way and we are moving to a more predictive approach in that aspect, thanks to nGeniusONE."
"An issue that used to take days is now fixed within minutes to an hour."
 

Cons

"I think if I was to say something that could be improved, it would be a multi-data center nature of the implementation."
"While it is good, the single pane of glass view is too high level. It is better for management or someone doing sanity checks. A lot of times, I need to go deeper into the additional screens to get what I want out of it."
"It's not intuitive, it's not simple to use. It is probably the only monitoring tool, out of all the ones that I have, that I really need an expert on, an expert from nGenius, a contractor that I have to pay, to manage the tool. And that's because it's simply not easy to use. Netscout needs to focus on making it easier to use."
"We would like better end-to-end data flows. This is something that my users always complain about, as they don't know what the data flows are on the network. We would like to know every point along the line."
"Trying to set up dashboards is hard to figure out at times, if you don't do it every day. It's not really intuitive to set them all up... If there were a wizard to take us through, step-by-step, creating dashboards and the like, that would be really helpful."
"The single pane of glass view is a challenge. I like the graphics, they're easy to understand, but when more digging is required, it's more complicated to get what I'm expecting."
"The monitoring and reporting tool needs improvement."
"We would like more encryption of customer data, because we have a very security conscious company. We have a lot of regulation coming in which requires us to make customer data private."
"Our biggest area of concern right now, supporting the applications, is that while NETSCOUT does a good job of monitoring the network and the applications, we need more visibility into system health and performance monitoring."
 

Pricing and Cost Advice

"The licensing cost depends on the number of switches that are going to be licensed to run the software."
"This product could be cheaper."
"If you are able and you are willing to use everything that Netscout provides to you, it's probably a relatively fair price. The problem is that it's such a large and such a complex tool that I'm not sure that many companies would be able to use it entirely, the way it's expected to be used."
"The license becomes cost prohibitive very quickly."
"The tool's price is okay. On a scale of one to ten, I rate it as a five, where one means it is not expensive, and ten means it is the most expensive."
"Their pricing is very competitive with other solutions... But what I like about NETSCOUT's licensing is that it's shared across all their platforms. They don't create a new licensing scheme for every one of their products. So for nGeniusONE, you buy a certain license level, and it works on all of their products."
"It was pretty modest because you could get it in different ways. I think the six licenses, at that time, were about $1,000 each. But then again, I work for a school and educators tend to get discounts on things. So maybe it cost us about five or six hundred a copy."
"There is a need to make yearly payments towards the licensing charges attached to the product. The product may come across as a cheap tool for some, while it may seem costly for others."
"I rate the price of NETSCOUT nGeniusONE a four out of five."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
12%
Healthcare Company
11%
Manufacturing Company
11%
Outsourcing Company
11%
Financial Services Firm
10%
Construction Company
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise13
Large Enterprise59
 

Questions from the Community

Ask a question
Earn 20 points
Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.
What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?
Regarding its high price, I give NETSCOUT nGeniusONE a seven.
What needs improvement with NETSCOUT nGeniusONE?
They need room for improvement about the spare parts. There are shortages in Egypt in their stock. We tried to make RMA for specific parts, and it took a long time. Comparing this to a vendor like ...
 

Also Known As

No data available
NETSCOUT nGenius, NETSCOUT nGeniusONE, NETSCOUT nGeniusPULSE, NETSCOUT vSTREAM, NETSCOUT InfiniStreamNG, TruView
 

Overview

 

Sample Customers

A10 Networks, Edge-Core Networks, Blue Coat Systems, BlueData, Broadcom Corporation, Canonical, Check Point Software Technologies, Citrix, Dell, FireEye, Garland, Hortonworks, Mirantis, Nexenta, Riverbed
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